Final Results

Johnson Service Group PLC 04 March 2003 4 March 2003 JOHNSON SERVICE GROUP PLC PRELIMINARY RESULTS FOR THE 52 WEEKS TO 28 DECEMBER 2002 SUMMARY • Turnover was £219.2m (2001: £220.4m). • Adjusted operating profit (excluding goodwill amortisation) reduced by 10.5% to £26.3m (2001: £29.4m). Operating profit was £21.6m (2001: £25.0m). • Adjusted pre-tax profit* (excluding goodwill amortisation and exceptional items) reduced by 11.4% to £21.0m (2001: £23.7m). Pre-tax profit was £15.0m (2001: £19.3m). • Adjusted fully diluted earnings per share (excluding goodwill amortisation and exceptional items) reduced by 11.9% to 26.6p (2001: 30.2p). Fully diluted earnings per share were 16.2p (2001: 22.5p). • Total dividend for the year maintained at 17.6p (2001:17.6p). • Strong cash flow reduced net borrowings by £15.1m during the year to £61.9m (2001: £77.0m). • Stuart Graham undertook an intensive review of the business following his appointment as CEO in June 2002. • Management strengthened across the Group. • Culture of the business reshaped - 'a people business'. • New products launched. * see note 4 Stuart Graham, CEO, Johnson Service Group PLC, said: 'I feel confident that the fundamentals of our business are once again strong and believe that a well-managed and efficiently structured business with a best-in-class product offering will enjoy a strong platform returning in due course to organic growth.' Enquiries: Johnson Service Group PLC Hudson Sandler Stuart Graham, CEO Michael Sandler / Wendy Baker Mike Sutton, CFO Telephone: 020 7796 4133 Tel: 020 7796 4133 on Tuesday 4 March 2003 only thereafter on 0151 933 6161 CHAIRMAN'S STATEMENT Against a difficult market background, this has been a year of radical change strengthening our management and central functions, re-examining our strategy and creating the right framework for future growth. Our overriding aim is to ensure that we derive full benefit from the strength of the Group's brands, market positions and nationwide coverage. We will achieve this by refocusing on the needs of our customers, by enhancing our services and above all by creating a new and positive culture, thereby realising the full potential of our people. Financial results Our results for the year reflected the challenging economic environment and difficult trading conditions noted in the interim report. Turnover was in line with the previous year at £219.2m (2001: £220.4m), while operating profit was £21.6m (2001: £25m) and adjusted operating profit (which excludes goodwill amortisation) was 10.5% lower at £26.3m (2001: £29.4m). This figure is stated after charging one-off costs relating to management changes, plant and shop closures and environmental matters totalling £5.9m (2001: £5.3m) and additional pension costs of £1.6m. Of the one-off costs £3.9m (2001: £4.2m) related to UK textile rental, £0.5m (2001: £0.2m) to Irish textile rental and £1.5m (2001: £0.9m) to GB drycleaning. Pre-tax profit was £15m (2001: £19.3m) and fully diluted earnings per share were 16.2p (2001: 22.5p). Adjusted pre-tax profit (which excludes goodwill amortisation and exceptional items) was 11.4% lower at £21m (2001: £23.7m) and adjusted fully diluted earnings per share were 26.6p (2001: 30.2p), a reduction of 11.9%. Cash generation remained strong, in spite of the reduction in profit, and this was reflected in a £0.4m decrease in the Group's interest charge to £5.3m and a £15.1m reduction in year-end debt to £61.9m. Interest was covered 5 times by adjusted operating profit. The Board recommends a maintained final dividend of 13.6p per share which, together with the interim dividend of 4.0p paid in October, makes a total for the year of 17.6p, the same as in 2001. Operations The performance of Johnsons Apparelmaster was affected by further deterioration in the trading climate, particularly in the manufacturing sector. Although the contractual nature of the workwear rental business afforded some short term protection to profits, and rigorous measures were taken to reduce costs, it became clear to the Board that a new approach was required to stabilise and restore the business. The new management team appointed in the second half has created a number of new initiatives designed to achieve this, all of which are based on a more customer-focused and flexible approach to our offer. The national sales force is being rebuilt, redirected and reinvigorated under a new Sales & Customer Service director, and we have recently launched a range of new products and services designed to attune our business more closely with changes in the workwear market place. Action is also being taken to improve efficiency and consistency, enhance plant utilisation, and create a unified national culture behind the market-leading Johnsons Apparelmaster brand. Stalbridge Linen Services, our value-added niche business which is UK market leader in the leisure, professional catering and corporate entertainment sectors, achieved further growth despite increasing competition in its sector. CCM, our garment sourcing and manufacturing business, produced strong results and made good further progress in both market and service penetration. JWS, our washroom services business, exceeded expectations and continued to build its national presence through two bolt-on acquisitions. The continuing disappointing results of our business in Ireland, Connacht Court Group, have been addressed by empowering local management to make the necessary changes. Until an acceptable performance is achieved, this business will report directly to the new Group Chief Executive. Johnsons Drycleaning performed in line with expectations and remained a significant cash generator. We have continued to expand our presence in convenient locations, notably through the opening of additional drive-in stores, while our 'Cleanology' initiative to enhance quality and service was successfully extended to over 300 branches during the year. Pensions All our businesses have borne significantly increased costs following the actuarial valuation of the Johnson Group Staff Pension Scheme, a defined benefit scheme, in April 2002. Like many other companies, we have been forced to take action to limit our liabilities, which have increased because of a combination of increasing life expectancy and falling stock market values. The defined benefit scheme was substantially closed to new entrants in January 2002. As disclosed in the interim report, cash contributions to our pension schemes, totalling £4.0m per annum, were recommenced with effect from July 2002. We are actively seeking ways to reduce the cost materially in the full financial year 2003. Board and management As shareholders will be aware from my statement in last year's annual report, we had at that time identified a successor for the position of Chief Executive. This was the result of a search instigated in 2001. I am delighted to welcome Stuart Graham, formerly Group Chief Operating Officer of ISS, who joined us in June 2002. We were pleased to welcome Michael Gatenby to the Board as a non-executive director in September 2002, following the resignation of Tony Davidson earlier in the year. Peter Robinson, whose retirement was announced in the interim report, left the Board in November 2002. He was replaced as managing director of Johnsons Apparelmaster by David Toon, who formerly occupied the same position at CCM. Kevin Mayes, previously finance director of CCM, was promoted to become managing director there. A number of other senior management appointments and promotions have been made to strengthen the business and in particular to fill the skill gaps identified by Stuart Graham during his intensive review of the Group. On behalf of the Board, I would like to record our appreciation of the tremendous energy and intellect, both enhanced by long experience of the support services sector, which Stuart has brought to bear since his appointment, and of the considerable progress he has made in finding new ways forward. I am confident that the Board and our employees throughout the Group will respond positively to the challenges ahead. Outlook Trading in the current year is likely to remain difficult, with no sign of an upturn in economic activity at present. Geopolitical considerations have added an extra uncertainty to the situation at the time of writing. Not withstanding the challenging environment, the Group will continue to concentrate on managing its assets effectively, as well as pursuing opportunities, both organic and by acquisition, to help it return to top line growth. I am encouraged by the robustness of our retail drycleaning business, and by the growth prospects of Stalbridge, CCM and JWS. I have already referred to the unsatisfactory performance of Connacht Court, where further steps have been taken to improve performance. Johnsons Apparelmaster is a challenge, but I am confident that the new management team will re-establish the business on a growth path. John Hancox Chairman 4 March 2003 CHIEF EXECUTIVE'S REVIEW OF OPERATIONS I joined the Group in June 2002 and since then have devoted my time to a comprehensive review of its businesses and prospects, and beginning implementation of a number of initiatives. We have a range of important strengths not least of which are our leading market positions, well-known brands and a number of excellent people within the Group. Nevertheless it became clear during this period that there were critical skill gaps in a number of areas, and that the Group had failed to derive full benefit from two major acquisitions in recent years, Connacht Court in Ireland and Semara. Following identification of the problems, the actions taken so far have been concentrated on getting the right people into the right positions, with the capability and determination to implement collectively strategies that will achieve growth in shareholder value, from a solid base of performance-focused culture. PEOPLE AND CULTURE Any support services company is, by definition, 'a people business'. I believe that the Company had given insufficient attention to the needs and potential of its own employees, and in many areas it had also failed to recognise and respond to the changing requirements of customers. In consequence, our business loss rate was unacceptably high and new sales were significantly short of our target. This needed to be addressed immediately. A further major priority has been to develop a new, people-focused culture in all divisions, in which management and employees are consulted and know that their opinions will be valued. Loyalty and enterprise will now be recognised. We are building a Group in which staff at all levels are ultimately to be incentivised and rewarded through a combination of performance related schemes, in which their interests are totally aligned with the provision of both outstanding customer service and increasing shareholder value. This will reflect both the short and long term values that we intend to identify, create and deliver. The process has started and will roll out over the next 12 months. Customers, too, will be consulted on a more regular and structured basis, to ensure that we are meeting their constantly evolving needs. This is a process that has been neglected, and one that we are especially keen to put right. Our drycleaning business has already begun to recognise this, through the rationalisation of its shop network and the opening of new branches in highly convenient locations, whether they be drive-ins, retail parks or within supermarkets. In the coming months, we shall also be ensuring that our textile rental operations are properly structured to meet the needs of an evolving economy where the traditional heavy manufacturing base has shrunk dramatically, but new growth areas have developed in the hospitality industry, food and other service sectors. We will ensure that our services offer is adapted and constantly re-tuned to meet the ever-changing needs of this twenty-first century customer base, through a reduced emphasis on traditional workwear rental and a growing focus on the sale and laundering of all forms of corporate wear. As a first important stage in this strategy Johnsons 'Masterplan', our new branded offering, was launched nationally on 1 March 2003. At the centre, we have also acted rapidly to close the gaps identified in our finance, purchasing and administrative functions. These are now filled and are operating very effectively under the leadership of CFO Mike Sutton. Paul Davis and John Johnstone have been recruited to strengthen the Group's finance team bringing with them incremental skills from global businesses. Our management information systems are already much improved. This process will continue to evolve and be supported by action already taken in the IT area to increase our server capacity. I anticipate, too, further progress as all our head office departments are comprehensively reviewed and overhauled in the months ahead, and propose to report further on this in our interim results statement. Whilst we shall be centrally strengthened initially, our goal of a smaller centre remains to be fulfilled as the operating companies mature, leading to effective self-sufficiency. We have also made important senior appointments with the recruitment of Simon Moate as Director - Corporate Strategy, to support me in both the evolution and implementation of each identified initiative, and Christine Jenkins who was promoted to Director of Human Resources, a key position within a people company and previously unfilled. DIVISIONAL STRATEGY AND PERFORMANCE Our two core activities are both essentially concerned with textile aftercare. We have appointed and confirmed the senior management who are to manage them, and provided them with an appropriate infrastructure; in this Review the managing directors each report on the progress of their own business to date. The key performance areas requiring immediate action on my appointment were textile rental in both the UK and Ireland, and washroom services. Significant management and structural changes have already been made in each of these areas. Textile rental had been underperforming from various perspectives for a considerable time. Whilst early actions are under way, market conditions are against us and the launch of 'Masterplan' is designed clearly to address this. Our drycleaning business requires new revenue streams and, with the operational and marketing focused infrastructure now in place, I believe that it is well positioned to deliver improved performance. Johnsons Apparelmaster. This business is the UK market leader in the laundering and rental of workplace clothing. It immediately became clear to me that the major Semara acquisition had not been properly integrated, and that sales, service and profitability had suffered severe strain as a result. To address these issues, a number of management changes were made. David Toon was promoted from within the Group to become Managing Director of Johnsons Apparelmaster, Nick Tree was recruited externally as Director, Sales & Customer Service, the former regional structure was abolished and Chris Sander was promoted to the new position of National Operations Director. David Toon writes: Despite the cushion afforded by our contractual structure and an acquisition in 2001 Johnsons Apparelmaster turnover, excluding acquisitions, was 5.3% lower than in the previous year. This net reduction includes business lost on an annualised basis of some £7.7m in 2002. The serious decline in sales and customer retention reflected not only the difficult economic environment resulting in the contraction of our established customer base, but also the failure to win new business which had a major impact. We have moved swiftly to address the issues we identified as the cause of this. The national sales team has been completely reorganised and redirected under the new Sales & Customer Service Director, with a clear and unified reporting structure. In addition, our national call centre has for the first time been integrated and co-ordinated with the activities of the field sales force, with IT support. Further new initiatives designed to modernise our product and service offering, and to ensure that it is attuned to our customers' requirements, are currently being launched under the 'Masterplan' brand. This will be supported by appropriate investment in new technology and marketing, to which inadequate attention has been paid in recent years. Operational performance needs to improve and, with support from our new Chief Executive and the Johnsons Apparelmaster senior management team, we shall strengthen our processing capabilities, simultaneously reviewing our logistics and support methodology, which was not carried through following the Semara acquisition. This will provide us with potential to improve upon our efficiencies and service delivery consistency, while assisting the creation of a more cohesive national brand and company culture. It will also entail streamlining our production facilities and improving their efficiencies, with capital expenditure where appropriate. Operations will be run on a national basis, led by Chris Sander who has many years of experience in our business. The objectives of these changes are clear. We wish for the future to return the business both to organic sales growth, and to improved profitability. Stalbridge Linen Services is the UK market leader in premium linen hire for the leisure, professional catering and corporate entertainment sectors, including the growing market for chef's wear and hospitality, and has an excellent track record. During the year it again achieved sales progress, reflecting its expansion to operate nationwide from five locations across the UK. From a strong Southern base, it has grown into the Midlands and further onwards into Scotland, creating a truly national brand and the market leadership that we seek. A bolt-on acquisition took place at the end of 2002 that will both consolidate and complete our UK coverage. CCM. This is a successful business, acquired with Semara, traditionally involved in garment manufacturing but with substantial scope for development in sourcing and added-value services. Kevin Mayes, who was promoted to the role of Managing Director in November, writes: The company made good progress in the second half, broadening our product and service range and further progressing our strategic decision to move away from UK manufacturing to new supply lines in the Far East. An important contract was secured with Arco, the United Kingdom's leading supplier of safety clothing and equipment maintenance products, to procure, store, decorate and distribute both work and casual wear. Valued at £30m over five years, this project involved specifying, building and fitting out a new 30,000 sq ft garment distribution centre in Lancashire. JWS. Our washroom services division continued to build critical mass in line with our previously announced objectives. Profitability, however, remained an issue. Once break-even was reached during the third quarter, the company was required to increase its performance over a much shorter period and, by the year-end, to be both self-sufficient and profitable in line with Group projections. Shaun Mason, Managing Director, writes: We reached break-even point and made an operating profit for the year, ahead of schedule, in line with the Group's new strategic objectives and understanding of our business. National coverage was achieved through two further bolt-on acquisitions, and the potential, long promised, began to be realised. Customer retention rates were well over 90%, and we extended our product range to reflect increased demand. The year also saw an expanded sales team with IT support, and the launch of new sales literature. A notable success was the contractual award for the 2002 Commonwealth Games in Manchester. The next steps for the business are to improve profitability and to complete our comprehensive geographical coverage. Connacht Court Group. As the Chairman has stated, the performance of our business in Ireland was again unacceptable; indeed, it has produced consistently worsening returns since its acquisition in 1998. Adjusted operating profit for the year declined to nil (2001: £1.5m) on turnover of £17.9m (2001: £18.4m). Yet the business is a market leader, with a strong and loyal customer base, and clear potential to achieve improved returns. We have transferred the control of the workwear business in Northern Ireland to Johnsons Apparelmaster, where it can be more effectively managed. Dublin, Galway and Spiddal in the Republic of Ireland have a materially different set of problems, rooted in failed integration and central neglect. Following the changes to senior management referred to in the interim report the newly empowered and incentivised team are now addressing their market place in a much more decentralised and entrepreneurial fashion, reporting directly to me. New management information systems have been introduced, with appropriate IT support. Historically, the company's strengths lay in linen hire and laundry and we have reverted to these in response to market demands, as well as continuing to focus on our textile rental business. JWS, CCM and Apparelmaster will also provide support to their hitherto neglected sister company where appropriate. The new team in Ireland have responded to this opportunity with enthusiasm, and clear targets and expectations have been set to return the business to an acceptable level of performance. The longer term future of this business will be continually reviewed in the light of the progress they are able to achieve. Johnsons Cleaners. We are the market leader in drycleaning in the UK, yet with limited exposure to the most populous regions of the South East, including London. This alone affords significant potential for growth as we need to achieve true national coverage and market penetration, simultaneously enhancing the convenience, quality and availability of our brand. A number of marketing initiatives have been identified and these will be built upon either internally or within partnerships, as appropriate. The company needed a comprehensive review of its internal management structure, and this has been provided by the centre. Potential new revenue streams continue to be identified and worked with and, once these are permanently in place, will allow us to build upon a solid and sophisticated retail platform. Managing Director David Bryant writes: Turnover remained flat for the year at £71.6m as we reduced the total number of outlets, underperforming branches were closed and a smaller number of higher profile units in more convenient locations were opened. The key development for Johnsons Cleaners in 2002 was the creation of a new management structure that provided the energy, strong determination and capable resources needed to drive the business forward, and ensure that we are equipped to meet the challenges and realise the opportunities before us. Paul Ogle was appointed Commercial Director and Ruth Wood Finance Director, both through internal promotion, giving us a much more conventional infrastructure. This, combined with total Group support, has enabled us to free our line management to run their businesses more responsively and ultimately with greater accountability. An improved and interactive IT infrastructure has also helped to provide financial information more speedily and more widely. The strategic review process commenced during the latter part of the year identified a number of critical issues and new initiatives. Progress has already been made in removing some traditional barriers to allow new revenue streams to be developed and an enhanced business model delivered from the platform of our existing core activity. Central resources have also been made available and this will greatly assist us in both ensuring that we remain the nation's number one drycleaner, and in proactively strengthening our position and offering to our customers. The 'Cleanology' initiative, which involves advanced skills training for branch staff to enhance stain removal using ultra-sonic technology, has been rolled out to in excess of 300 units. We have also improved customer service by opening a new and highly skilled central customer service department in Rugby, alongside our technical centre, which in turn will become a commercial centre of excellence. New drive-in branches were opened during the year in Rhyl, Leeds, Preston, Stourbridge and Liverpool. We also opened a new branch in Lincoln and in the commercial centre of Leeds, utilising the very latest environmentally friendly drycleaning solvent, which has been well received. Johnsons Cleaners now has a clear focus and vision, which will enable us to move the business forward in a manner that is responsible, proactive and of the highest quality. THE COMMUNITY AND THE ENVIRONMENT In recent times there has been increasing emphasis on corporate social responsibility ('CSR') - the responsibility a Company has to its customers, employees, the community and the environment. Today being a 'Good Corporate Citizen' is an essential component of a company's sustainable business model. The ideal is to embed CSR into the way in which the company conducts its business, by establishing common purpose and values. We recognise that this cannot be done all at once in every aspect of our Group and we view it as a series of steps moving through from a basic level of CSR to a more sophisticated approach. We already have some aspects of our CSR approach in place and senior management is committed to building on these foundations. Health, safety and environmental matters. On 1 September 2002 David Bryant, a Johnson Service Group PLC Director, was nominated as having Group responsibility for such matters and reports to the Board at each of its regular meetings. A Group Environmental Committee has been established to consider the risks presented by environmental matters and to implement plans to clean up contaminated sites and to prevent future contamination. We are continuing the introduction of procedures to ensure that all our textile rental plants comply with ISO 14001 European Environmental Management Systems Standard. Approximately 50% of the Johnsons Apparelmaster plants are currently compliant and we anticipate all plants achieving compliance by the third quarter of 2003, before rolling the procedures out at Stalbridge facilities. The community. By promoting the return and reuse of hangers, Johnsons Cleaners is not only helping the environment but is also helping the community. As a result of the programme, over £19,000 was donated to Macmillan Cancer Relief in 2002. Our Bootle facility has been recognised by The Greater Merseyside Consortium for its involvement with young people through the Education Business Link programme. Johnson Group Cleaners Charity supports local registered charities. THE FUTURE Johnson Service Group has a unique heritage, with a history stretching back to the eighteenth century. My task is to ensure that it has an equally interesting future. The initiatives we have taken so far have been designed to address past failure to integrate acquisitions, and to identify areas with the potential for profitable growth along our present core activity baselines. What we are building today must be able to stand the test of time from every perspective. When we acquire next I shall ensure we are able to integrate. In many cases activity over the last few months has led to the acceleration of strategic initiatives already in place; in other areas it has required a re-evaluation of our strengths and weaknesses, coupled to our objectives, and the further formulation of new plans to take our business forward. There have been difficulties with this approach as we have been on unfamiliar ground to many, though I firmly believe today that our management team is together and working in one direction, with a genuine commitment to long term success. Throughout the Group, the most important achievements of 2002 have been putting in place the right management structure and the right people, all of whom have considerable capability and capacity to ensure the delivery of our strategy; and creating an open and positive culture that puts people first, and ensures their empowerment and motivation. 2003 will build from this foundation and we believe that the 'Masterplan' initiative is a national first to market opportunity. Central sourcing and purchasing initiatives are already bearing fruit and new long term strategic partnerships will be both exciting and have real benefits for Johnsons Apparelmaster and eventually all our businesses. Additionally I believe there is much to be gained from relatively modest investment in the Group's operating and IT infrastructure. Much remains to be done, but I feel confident that the fundamentals of our business are once again strong. The market for workplace support services and textile aftercare is growing, and the continuing trend towards outsourcing across the economy can only enhance this potential. We believe that a well-managed and efficiently structured business with a best-in-class product offering will enjoy a strong platform returning in due course to organic growth, and that there will be simultaneous potential for us to expand our existing core activities into complementary service areas that are compatible with the skills and culture of the Johnson Service Group, either by acquisition or organically. I should especially like to thank my colleagues and our shareholders for their patience during what has clearly been a difficult period and I look forward to a successful long term future together. Stuart Graham Chief Executive 4 March 2003 JOHNSON SERVICE GROUP PLC CONSOLIDATED PROFIT AND LOSS ACCOUNT 52 WEEKS 52 WEEKS DECEMBER DECEMBER 2002 2001 Note £m £m Restated 2 TURNOVER 219.2 220.4 2 OPERATING PROFIT BEFORE GOODWILL AMORTISATION 26.3 29.4 Amortisation of goodwill (4.7) (4.4) OPERATING PROFIT 21.6 25.0 3 EXCEPTIONAL ITEMS Disposal of business (1.3) - PROFIT ON ORDINARY ACTIVITIES BEFORE INTEREST 20.3 25.0 Net interest (5.3) (5.7) PROFIT ON ORDINARY ACTIVITIES BEFORE TAXATION 15.0 19.3 5 Tax on profit on ordinary activities (5.8) (6.5) PROFIT ATTRIBUTABLE TO SHAREHOLDERS 9.2 12.8 6 Dividends (10.0) (10.0) RETAINED (LOSS)/PROFIT FOR THE FINANCIAL YEAR (0.8) 2.8 4 ADJUSTED PROFIT BEFORE TAX EXCLUDING GOODWILL AMORTISATION AND EXCEPTIONAL ITEMS 21.0 23.7 RATES OF DIVIDEND PER SHARE Ordinary shares of 10p each:- Interim - paid 4.0p 4.0p Final - paid - 13.6p Final - proposed 13.6p Preference shares of 10p each - paid - 3.75p 7 EARNINGS PER SHARE BASIC 16.3p 22.6p FULLY DILUTED 16.2p 22.5p 7 ADJUSTED EARNINGS PER SHARE (before goodwill amortisation and exceptional items) BASIC 26.9p 30.4p FULLY DILUTED 26.6p 30.2p STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES £m £m Profit for the period 9.2 12.8 Currency translation differences on foreign currency net investments 0.5 (0.2) Total recognised gains and losses for the period 9.7 12.6 1 Prior year adjustment (0.4) Total gains and losses recognised since last annual report 9.3 All operations are continuing JOHNSON SERVICE GROUP PLC CONSOLIDATED BALANCE SHEET DECEMBER DECEMBER 2002 2001 £m £m Restated Note FIXED ASSETS Intangible fixed assets 79.3 78.7 Tangible fixed assets 76.3 80.7 Textile rental items 25.8 29.0 Investments 0.4 0.5 181.8 188.9 CURRENT ASSETS Stocks 7.2 8.7 Debtors : Amounts falling due within one year 32.3 35.1 8 : Amounts falling due after more than one year 6.5 12.0 38.8 47.1 Cash at bank and in hand 0.6 1.3 46.6 57.1 CURRENT LIABILITIES Creditors: Amounts falling due within one year (49.7) (46.3) NET CURRENT (LIABILITIES)/ASSETS (3.1) 10.8 TOTAL ASSETS LESS CURRENT LIABILITIES 178.7 199.7 Creditors: Amounts falling due after more than one year (59.1) (77.0) PROVISIONS FOR LIABILITIES AND CHARGES (12.1) (15.4) NET ASSETS 107.5 107.3 CAPITAL AND RESERVES Called-up share capital 5.7 5.7 Share premium account 7.3 6.8 Revaluation reserve 9.9 11.0 Other reserves 2.1 2.1 Profit and loss account 82.5 81.7 EQUITY SHAREHOLDERS' FUNDS 107.5 107.3 The Preliminary Statement was approved by the Board of Directors on 4th March 2003 JOHNSON SERVICE GROUP PLC CONSOLIDATED CASH FLOW STATEMENT 52 WEEKS 52 WEEKS DECEMBER DECEMBER 2002 2001 Note £m £m 9 NET CASH INFLOW FROM OPERATING ACTIVITIES 64.0 55.2 RETURNS ON INVESTMENTS AND SERVICING OF FINANCE Net interest paid (4.8) (5.4) Preference dividends paid - (0.3) NET CASH OUTFLOW FROM RETURNS ON INVESTMENTS AND SERVICING OF FINANCE (4.8) (5.7) TAXATION Tax paid (net) (5.9) (2.3) CAPITAL EXPENDITURE AND FINANCIAL INVESTMENT Payments to acquire tangible fixed assets (8.3) (8.1) Receipts from sales of tangible fixed assets 2.5 2.2 Payments to acquire textile rental items (21.2) (24.1) Proceeds from textile rental items withdrawn from circulation 5.8 5.6 NET CASH OUTFLOW FOR CAPITAL EXPENDITURE AND FINANCIAL INVESTMENT (21.2) (24.4) CASH INFLOW BEFORE ACQUISITIONS, DISPOSALS, DIVIDENDS AND FINANCING 32.1 22.8 ACQUISITIONS AND DISPOSALS 10 Payments to acquire businesses (5.7) (2.7) Investments held for resale - 0.1 Receipts from disposal of businesses - 5.5 NET CASH (OUTLOW)/INFLOW FROM ACQUISITIONS AND DISPOSALS (5.7) 2.9 EQUITY DIVIDENDS PAID (10.0) (9.3) CASH INFLOW BEFORE FINANCING 16.4 16.4 FINANCING Issue of Ordinary share capital 0.5 1.1 Debt due beyond 1 year: Loans repaid (19.3) (12.2) Finance lease movement (1.2) (2.2) NET CASH OUTFLOW FROM FINANCING (20.0) (13.3) 11 (DECREASE)/INCREASE IN CASH IN THE FINANCIAL YEAR (3.6) 3.1 NOTES TO THE PRELIMINARY ANNOUNCEMENT 1. Prior Year Adjustment The Group has changed its accounting policy in respect of deferred taxation to comply with the provisions of Financial Reporting Standard 19, 'Deferred Taxation', and now provides for deferred taxation on a full provision basis. Consequently the Group has made the following adjustments:- At December 2001 £m Deferred taxation liability (1.9) Increase in goodwill arising on the acquisition of Semara Holdings Plc 1.5 Profit and loss reserve charge 0.4 The increase in goodwill in respect of the acquisition of Semara arises from the recognition of a deferred taxation liability in accordance with the provisions of FRS19 in determining the fair value of the assets acquired. Goodwill amortisation has not been adjusted as the effect would be insignificant. There is no effect on the reported profit and loss account in the 52 weeks to December 2001. The earnings per share for 52 weeks to December 2001 have been restated. 2. Segmental Information - Analysis of Turnover and Operating Profit Before Goodwill Amortisation 52 Weeks to Dec 2002 52 Weeks to Dec 2001 Turnover Adjusted Turnover Adjusted Operating Operating Profit Profit £m £m £m £m UK Rental 129.7 19.0 130.9 20.6 IR Rental 17.9 - 18.4 1.5 GB Drycleaning 71.6 7.3 71.1 7.3 219.2 26.3 220.4 29.4 Adjusted operating profit is operating profit before goodwill amortisation. The UK rental results include turnover of £3.1m (2001: £4.5m) and adjusted operating profit of £0.1m (2001:£0.4m) from Northern Ireland subsidiaries which had previously been included in the results for Irish textile rental. The comparatives for 2001 have been restated. This treatment brings the disclosure in line with the revised management structure of the business. The disclosure of the 2001 reorganisation costs of £4.3m has been amended and is no longer disclosed separately but is included within operating profit before goodwill amortisation. In previous years reorganisation costs were treated as an exceptional charge against operating profit and disclosed separately. Such costs were also excluded in the calculation of adjusted earnings per share. This change has been made in order to simplify the presentation of results. Adjusted earnings per share for 2001 have been restated to reflect the revised disclosure. The results of acquisitions are not significant and have not been disclosed separately. There is no material difference between turnover by origin and by destination. NOTES TO THE PRELIMINARY ANNOUNCEMENT /Continued... 3. Exceptional Items 52 weeks to 52 weeks to Dec 2002 Dec 2001 £m £m Loss on disposal of Northern Ireland linen business (1.3) - The loss on disposal arises from the sale of the share capital of Lilliput Dunmurry Limited ('Lilliput') during the year. Prior to disposal the net assets and contracts relating to the workwear business of Lilliput were transferred to a fellow subsidiary undertaking in Northern Ireland, Central Laundries Limited, at the lower of book value or net realisable value. The loss arising on the disposal comprises £1 million on the sale of the company and £0.3 million in respect of redundancy costs and asset provisions. The sale did not result in any adjustment to goodwill. 4. Adjusted Profit Before Tax The reconciliation of profit before tax and adjusted profit before tax is as follows:- 52 Weeks to Dec 52 Weeks to Dec 2002 2001 £m £m Profit on ordinary activities before tax 15.0 19.3 Add goodwill amortisation 4.7 4.4 Add exceptional items 1.3 - Adjusted profit before tax 21.0 23.7 5. Taxation 52 Weeks to Dec 52 Weeks to Dec 2002 2001 £m £m Continuing Operations: UK corporation tax 6.2 6.5 Overseas corporation tax (0.2) 0.6 6.0 7.1 Deferred tax (0.2) (0.6) Total Continuing Operations 5.8 6.5 There is no charge to taxation on the exceptional item. 6. Dividends 52 Weeks to Dec 52 Weeks to Dec 2002 2001 £m £m Ordinary shares at 17.6p (2001: 17.6p) per share 10.0 9.9 10p Convertible preference shares at nil p (2001: 3.75p) per share - 0.1 10.0 10.0 On 11th October 2002 an interim dividend of 4p was paid on the Ordinary shares. A proposed final dividend of 13.6p will be paid on 1st May 2003 to Shareholders on the register of members on 4th April 2003. All of the Convertible preference shares were converted to Ordinary shares during 2001. NOTES TO THE PRELIMINARY ANNOUNCEMENT /Continued... 7. Earnings Per Share 52 Weeks to Dec 52 Weeks to Dec 2002 2001 £m £m Profit for the financial year 9.2 12.8 Less dividend on 10p Convertible preference shares - (0.1) Profit attributable to Ordinary Shareholders 9.2 12.7 Add loss on exceptional items 1.3 - Add goodwill amortisation 4.7 4.4 Adjusted profit attributable to Ordinary Shareholders 15.2 17.1 Weighted average number of Ordinary shares 56,777,267 56,420,946 Fully diluted number of Ordinary shares 57,278,200 56,929,376 Basic earnings per share is calculated using the weighted average number of shares in issue during the year, excluding those held by the Trust established in connection with the Long Term Incentive Plan, based on the profit attributable to Ordinary Shareholders. Adjusted earnings per share figures are given to exclude the effects of goodwill amortisation and exceptional items, net of taxation. For diluted earnings per share, the weighted average number of Ordinary shares in issue is adjusted to assume conversion of all dilutive potential Ordinary shares. The Company has dilutive potential Ordinary shares arising from share options granted to employees where the exercise price is less than the market price of the Company's Ordinary shares during the year. 8. Pension Schemes a) Balance Sheet Disclosure The two largest defined benefit pension schemes, the Johnson Group Staff Pension Scheme and the Semara Pension Plan, were merged with effect from 1st January 2002. The pension contribution provision and the pension scheme debtor for the two schemes have been combined in the balance sheet at December 2002 and the net pension scheme debtor disclosed as a debtor falling due after more than one year. b) Unaudited Comparison of Valuation Bases As with most companies, the recent decline in the UK stock market and longer life expectancy has had an impact on the level of the surplus/deficit in the Group's pension funds and also on the level of funding which the Company is required to provide. The Group currently accounts for pension costs under SSAP24. To provide clarity and assist in the understanding of our pension arrangements, the table below summarises the balance sheet positions for the main UK pension funds under the existing pension accounting standard, SSAP 24 and the new standard FRS 17. Actuarial valuations of the Johnson Group Staff Scheme and the Johnson Group Retirement Plan were performed at 5th April 2002 and details of the actuarial position at that date have also been included. Balance sheet positions:- December 2002 December 2001 Actuarial SSAP 24 FRS 17 SSAP 24 FRS 17 (5/4/02) £m £m £m £m £m Asset/(liability) (0.7) 6.5 (26.7) 7.4 9.6 Deferred tax 0.2 (1.9) 8.0 (2.5) (2.9) Net asset/(liability) (0.5) 4.6 (18.7) 4.9 6.7 NOTES TO THE PRELIMINARY ANNOUNCEMENT /Continued... 8. Pension Schemes /Continued... b) Comparison of Valuation Bases /Continued... It is important to note that FRS 17, which is planned to be fully implemented in 2005, takes a snap shot of the pension position at a particular point in time and consequently the declining stock market of the last 12 months, has contributed to turning the net asset, as measured under FRS 17, of £6.7 million at December 2001 in to a net liability of £18.7 million at December 2002. The actuarial position, however, which is the basis of funding decisions and takes a longer term view, shows the net deficit at 5th April 2002 was £0.5 million. As a consequence of the actuarial valuation in April 2002, with effect from 1st July 2002, the Company has discontinued the pension contribution holiday with respect to the Johnson Group Staff Pension Scheme and increased the level of contributions to the money purchase part of the Johnson Group Retirement Plan. This has resulted in an additional cash outflow of £1.5 million in the second half of 2002. As a result of the actuarial valuation the increase in SSAP 24 cost with effect from 1st July 2002 was £1.6 million. Given the level of the actuarial deficit, the Directors do not believe the situation gives rise to significant concern. However a review of current pension arrangements is ongoing, which the Directors believe will reduce the costs to the Group. Pending the results of this review the Group is continuing to contribute to the pension schemes and record SSAP 24 expense in line with those levels in the second half of 2002. 9. Reconciliation of Operating Profit to Net Cash Inflow from Operating Activities 52 Weeks to Dec 52 Weeks to 2002 Dec 2001 £m £m Operating profit 21.6 25.0 Depreciation 28.9 30.6 Amortisation of goodwill 4.7 4.4 Loss on sale of tangible fixed assets - 2.6 Decrease/(increase) in current assets 5.4 (2.2) Increase/(decrease) in creditors 0.4 (5.1) Adjustment in respect of provisions and pensions 3.0 (0.1) 64.0 55.2 10. Acquisitions and Disposals Purchase of Businesses Three minor acquisitions were completed in the year for a total cash consideration of £5.7m generating goodwill of £4.5m. 11. Reconciliation of Net Cash Flow to Movement in Net Debt 52 Weeks to Dec 52 Weeks to Dec 2002 2001 £m £m (Decrease)/increase in cash in year (3.6) 3.1 Cash outflow on change in debt and lease financing 20.5 14.4 Change in net debt resulting from cash flows 16.9 17.5 Amortisation of issue costs of bank loans (0.5) (0.2) Loans and leases acquired with subsidiaries (0.2) (0.2) Exchange movement (1.1) 0.5 Movement in net debt in year 15.1 17.6 Opening net debt (77.0) (94.6) Closing net debt (61.9) (77.0) NOTES TO THE PRELIMINARY ANNOUNCEMENT /Continued... 12. Analysis of Net Debt At Acquisition Other At December Cash (Excluding Non-cash Exchange December 2001 Flow Cash) Changes Movement 2002 £m £m £m £m £m £m Cash in hand and at 1.3 (0.7) - - - 0.6 bank Overdraft - (2.9) - - - (2.9) (3.6) Debt due after more than one year (76.7) 19.3 - (0.5) (1.1) (59.0) Finance leases (1.6) 1.2 (0.2) - - (0.6) 20.5 (77.0) 16.9 (0.2) (0.5) (1.1) (61.9) Non-cash changes represent the effects of amortising issue costs relating to bank loans. 13. Abridged Accounts The financial information set out above does not constitute the Company's statutory accounts for the years ended 28th December 2002 or 29th December 2001, but is derived from those accounts except for the information in note 8b). Statutory accounts for 2001 have been delivered to the Registrar of Companies and those for 2002 will be delivered following the Company's Annual General Meeting. The Auditors have reported on those accounts; their reports were unqualified and did not contain a statement under s237(2) or (3) of the Companies Act 1985. 14. Preliminary Announcement A copy of this Preliminary Announcement is available on request to all Shareholders by post from The Company Secretary, Johnson Service Group PLC, Mildmay Road, Bootle, Merseyside L20 5EW. The Announcement can also be accessed on the Internet at www.Johnsonplc.com. 15. Approval The Preliminary Announcement was approved by the Board of Directors on 4th March 2003. This information is provided by RNS The company news service from the London Stock Exchange
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