Stmnt re Franchise Agreement

National Express Group PLC 10 August 2000 National Express Group PLC Extension of Midland Mainline franchise to 2008 National Express announces that it has agreed with the shadow Strategic Rail Authority (sSRA) to extend its fast-growing Midland Mainline franchise by a further two years to 2008. The agreement is designed to increase and accelerate investment in Midland Mainline in two ways. Firstly, the total franchise premium of £33m* which National Express would have paid to the Government during the life of the franchise will now be invested directly into Midland Mainline. Secondly, in return for the two year extension, National Express has undertaken to accelerate its investment in the franchise. These combined changes will deliver a package of service improvements for passengers as follows: - £22m worth of improvements to stations - including additional car parking, passenger lounges, improved access, security and new passenger information systems - The construction of East Midlands Parkway Station - a new, £17m multi- modal park and ride facility for the East Midlands, which is expected to open in 2002 - Increased train frequencies, faster journey times, new destinations and higher punctuality targets through: - A £60m investment by Railtrack in track improvements - The introduction of 28 new high speed trains, worth £135m, which will replace part of the existing fleet and increase peak-time capacity by 33% from 2004 National Express will also establish a Customer Service Academy in Derby to centralise and enhance training facilities for all customer-facing staff. This will provide a centre of excellence and establish standards which can be transferred initially across all of its train companies - and then the industry. Announcing the franchise terms, Mike Grant, Franchising Director and sSRA Chief Executive said: 'This exciting new investment package is worth nearly £240m. It is excellent news for passengers, who will benefit both from faster journey times and new rolling stock. This substantial level of investment, coupled with new performance targets, will ensure improvement in the quality of service on what is already regarded by passengers as a train operating company which performs well.' Phil White, Chief Executive of National Express said: 'This is a good deal for passengers, staff and shareholders and is in line with our aim to make public transport the first choice travel option. Passenger volumes on the UK's rail network have grown by 30% in the last five years and are expected to increase by a further 50% during the next decade. Since we won the Midland Mainline franchise, we have shown that by improving services we can attract more passengers. For this to be sustainable the rail network requires substantial investment. With more of our rail franchises comprising longer tenures and having significant growth prospects, we can invest - and deliver train services which will meet passengers' real needs for the 21st century.' * Based on subsidy premia foregone to SSRA that would have been payable between 1/10/01 to 31/3/06 at current prices For further information please contact: Ray O'Toole, Chief Operating Officer (UK) William Rollason, Finance Director National Express Group 020 7529 2000 Nicola Marsden/Steve Jacobs Financial Dynamics 020 7831 3113

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