1st Quarter Results

RNS Number : 7782L
Royal Bank of Scotland Group PLC
30 April 2015
 




Interim Management Statement
 
Q1 2015

 

 

The Royal Bank of Scotland Group plc

Q1 2015 Results

 

Contents

Page 



Introduction

1

Highlights

2

Analysis of results

9

Segment performance

16

Selected statutory financial statements

26

Notes

31

Appendix 1 - Additional segment information


Appendix 2 - Go-forward business profile


Appendix 3 - Income statement reconciliations


 


Forward-looking statements

 

Certain sections in this document contain 'forward-looking statements' as that term is defined in the United States Private Securities Litigation Reform Act of 1995, such as statements that include the words 'expect', 'estimate', 'project', 'anticipate', 'believe', 'should', 'intend', 'plan', 'could', 'probability', 'risk', 'Value-at-Risk (VaR)', 'target', 'goal', 'objective', 'may', 'endeavour', 'outlook', 'optimistic', 'prospects' and similar expressions or variations on these expressions.


In particular, this document includes forward-looking statements relating, but not limited to: The Royal Bank of Scotland Group plc's (RBS) Transformation Plan (which includes RBS's 2013/2014 strategic plan relating to the implementation of its new divisional and functional structure and the continuation of its balance sheet reduction programme including its proposed divestments of CFG and Williams & Glyn, RBS's information technology and operational investment plan, the proposed restructuring of RBS's CIB business and the restructuring of RBS as a result of the implementation of the regulatory ring-fencing regime), as well as restructuring, capital and strategic plans, divestments, capitalisation, portfolios, net interest margin, capital and leverage ratios, liquidity, risk-weighted assets (RWAs), RWA equivalents (RWAe), Pillar 2A, Maximum Distributable Amount (MDA), total loss absorbing capital (TLAC), minimum requirements for eligible liabilities (MREL) return on equity (ROE), profitability, cost:income ratios, loan:deposit ratios, funding and risk profile; litigation, government and regulatory investigations including investigations relating to the setting of interest rates and foreign exchange trading and rate setting activities; costs or exposures borne by RBS arising out of the origination or sale of mortgages or mortgage-backed securities in the US; RBS's future financial performance; the level and extent of future impairments and write-downs; and RBS's exposure to political risks, credit rating risk and to various types of market risks, such as interest rate risk, foreign exchange rate risk and commodity and equity price risk. These statements are based on current plans, estimates, targets and projections, and are subject to inherent risks, uncertainties and other factors which could cause actual results to differ materially from the future results expressed or implied by such forward-looking statements. For example, certain market risk and other disclosures are dependent on choices relying on key model characteristics and assumptions and are subject to various limitations. By their nature, certain of the market risk disclosures are only estimates and, as a result, actual future gains and losses could differ materially from those that have been estimated.


Other factors that could adversely affect our results and the accuracy of forward looking statements in this document include the risk factors and other uncertainties discussed in the 2014 Annual Report and Accounts. These include the significant risks  presented by the execution of the Transformation Plan; RBS's ability to successfully implement the various initiatives that are comprised in the Transformation Plan, particularly the balance sheet reduction programme including the divestment of Williams & Glyn and its remaining stake in CFG, the proposed restructuring of its CIB business and the significant restructuring undertaken by RBS as a result of the implementation of the ring fence; whether RBS will emerge from implementing the Transformation Plan as a viable, competitive, customer focussed and profitable bank; RBS' ability to achieve its capital targets which depend on RBS' success in reducing the size of its business; the cost and complexity of the implementation of the ring-fence and the extent to which it will have a material adverse effect on RBS; the risk of failure to realise the benefit of RBS's substantial investments in its information technology and operational infrastructure and systems, the significant changes, complexity and costs relating to the implementation of the Transformation Plan, the risks of lower revenues resulting from lower customer retention and revenue generation as RBS refocuses on the UK as well as increasing competition. In addition, there are other risks and uncertainties. These include RBS's ability to attract and retain qualified personnel; uncertainties regarding the outcomes of legal, regulatory and governmental actions and investigations that RBS is subject to and any resulting material adverse effect on RBS of unfavourable outcomes; heightened regulatory and governmental scrutiny and the increasingly regulated environment in which RBS operates; uncertainty relating to how policies of the new government elected in the May 2015 UK election may impact RBS including a possible referendum on the UK's membership of the EU; operational risks that are inherent in RBS's business and that could increase as RBS implements its Transformation Plan; the potential negative impact on RBS's business of actual or perceived global economic and financial market conditions and other global risks; how RBS will be increasingly impacted by UK developments as its operations become gradually more focussed on the UK; uncertainties regarding RBS exposure to any weakening of economies within the EU and renewed threat of default by certain counties in the Eurozone; the risks resulting from RBS implementing the State Aid restructuring plan including with respect to the disposal of certain assets and businesses as announced or required as part of the State Aid restructuring plan; the achievement of capital and costs reduction targets; ineffective management of capital or changes to regulatory requirements relating to capital adequacy and liquidity; the ability to access sufficient sources of capital, liquidity and funding when required; deteriorations in borrower and counterparty credit quality; the extent of future write-downs and impairment charges caused by depressed asset valuations; the value and effectiveness of any credit protection purchased by RBS; the impact of unanticipated turbulence in interest rates, yield curves, foreign currency exchange rates, credit spreads, bond prices, commodity prices, equity prices; basis, volatility and correlation risks; changes in the credit ratings of RBS; changes to the valuation of financial instruments recorded at fair value; competition and consolidation in the banking sector; regulatory or legal changes (including those requiring any restructuring of RBS's operations); changes to the monetary and interest rate policies of central banks and other governmental and regulatory bodies; changes in UK and foreign laws, regulations, accounting standards and taxes; impairments of goodwill; the high dependence of RBS' operations on its information technology systems and its increasing exposure to cyber security threats; the reputational risks inherent in RBS' operations; the risk that RBS may suffer losses due to employee misconduct; pension fund shortfalls; the recoverability of deferred tax assets; HM Treasury exercising influence over the operations of RBS; limitations on, or additional requirements imposed on, RBS's activities as a result of HM Treasury's investment in RBS; and the success of RBS in managing the risks involved in the foregoing.

 

The forward-looking statements contained in this document speak only as of the date of this announcement, and RBS does not undertake to update any forward-looking statement to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

 

The information, statements and opinions contained in this document do not constitute a public offer under any applicable legislation or an offer to sell or solicitation of any offer to buy any securities or financial instruments or any advice or recommendation with respect to such securities or other financial instruments.


Introduction

 

Statutory results

Financial information contained in this document does not constitute statutory accounts within the meaning of section 434 of the Companies Act 2006 ('the Act'). The statutory accounts for the year ended 31 December 2014 will be filed with the Registrar of Companies following the company's Annual General Meeting. The report of the auditor on those statutory accounts was unqualified, did not draw attention to any matters by way of emphasis and did not contain a statement under section 498(2) or (3) of the Act.

 

Presentation of information

Some of the financial information contained in this document, prepared using RBS's accounting policies, shows the operating performance of The Royal Bank of Scotland Group plc (RBS) on a non-statutory basis which excludes own credit adjustments, gain on redemption of own debt, write down of goodwill and strategic disposals and includes the results of Citizens which is classified as a discontinued operation in the statutory results. RFS Holdings minority interest (RFS MI) was also excluded in the periods ended 31 December 2014 and 31 March 2014. Such information is provided to give a better understanding of the results of RBS's operations.

 

Contacts

 

For analyst enquiries:



Richard O'Connor

Head of Investor Relations

+44 (0) 20 7672 1758




For media enquiries:



RBS Press Office


+44 (0) 131 523 4205

 

Analysts and investors conference call

RBS will hold an audio Q&A session for analysts and investors on the results for the quarter ended 31 March 2015. Details are as follows:

 

Date:


Thursday 30 April 2015

Time:


9.00 am UK time

Webcast:


www.rbs.com/results

Dial in details:


International - +44 (0) 1452 568 172

UK Free Call - 0800 694 8082

US Toll Free - 1 866 966 8024

 

Announcement and slides are available on www.rbs.com/results

 

Financial supplement containing income statement and balance sheet information for the nine quarters ended 31 March 2015 is available on www.rbs.com/results

 

Global Systemically Important Institutions template as of and for the year ended 31 December 2014 will be available at www.rbs.com/results on 30 April 2015.

 

Revisions

Revised return on equity calculation

In the first quarter of 2015, in line with the revised strategy announced in February 2015 the business segment return on equity has been calculated based on operating profit after tax adjusted for preference share dividends divided by average notional equity (based on 13% of monthly average RWA equivalents). Comparatives have been revised.


Highlights

 

RBS reports an attributable loss of £446 million for the first quarter of 2015, but makes good progress towards its stated 2015 targets, with further steps to build a bank that is stronger, simpler and better for both customers and shareholders.

 

An attributable loss of £446 million for the first quarter of 2015 included restructuring costs of £453 million and £856 million of litigation and conduct charges. A net charge of £122 million was recorded in relation to the reclassification of the International Private Banking business to disposal groups, together with a net loss within discontinued operations of £320 million reflecting the fall in the market price of Citizens shares during the quarter.

Operating profit(1) totalled £325 million, compared with profit of £1,283 million in Q1 2014 and a loss of £375 million in Q4 2014. Adjusted operating profit(2) was £1,634 million, up 16% from Q1 2014. These results continued to benefit from generally benign credit conditions, with a £91 million net release of impairment provisions, and from continuing reductions in operating costs.

Our UK franchises have seen volume growth, with increased operating profits in both Personal & Business Banking (PBB) and Commercial & Private Banking (CPB), compared with Q4 2014 supported by benign credit conditions. Corporate & Institutional Banking (CIB) has made a good start on reshaping its business following its strategy announcement in February 2015, beginning the wind-down of legacy activities and cementing management structures for the continuing business.

Tangible net asset value per ordinary and equivalent B share was 384p at 31 March 2015, compared with 387p at 31 December 2014.

On track to achieve 2015 targets

●

The capital position continued to strengthen, with a Common Equity Tier 1 ratio of 11.5% at 31 March 2015, up 30 basis points from the end of 2014.



●

Risk-weighted assets (RWAs) were down 2% from the end of 2014 to £349 billion, on track to be less than £300 billion by the end of 2015.



●

RBS moved closer to the deconsolidation of Citizens with the successful sale in March 2015 of 155 million shares, realising $3.7 billion. Following a further $250 million share repurchase by Citizens in April 2015, RBS's holding has been reduced to 40.8%.



●

RBS Capital Resolution (RCR) remains on course to complete its targeted run-down by the end of 2015, with funded assets down £4 billion during Q1 2015 to £11 billion.



●

Net Promoter Scores show year-on-year improvement in Business Banking and Commercial Banking. There has been no significant change in Personal Banking.



●

RBS remains committed to delivering an £800 million cost reduction(3) in 2015, notwithstanding the increase in the UK bank levy.

 

 

Notes:

(1)

Operating profit/(loss) before tax, own credit adjustments, gain on redemption of own debt and strategic disposals and includes the results of Citizens (excluding any fair value adjustment) which are classified as discontinued operations in the statutory results. The quarters ended 31 December 2014 and 31 March 2014 are stated before RFS minority interest.

(2)

Excluding restructuring, litigation and conduct costs.

(3)

Excluding restructuring, litigation and conduct costs, write-off of intangible assets, and operating expenses of Citizens and Williams & Glyn.


Highlights

 

●

In the UK, UK PBB provided 8% of gross new mortgage lending in Q1 2015, in line with historical market share, delivering £0.4 billion net mortgage growth. New mortgage applications accelerated towards the end of quarter with volume in March up 10% year on year. March was the highest month for mortgage application numbers and volumes since the start of 2014. Mortgage balances were £103.6 billion, 3% higher than at the end of Q1 2014. Business and personal loans saw positive momentum in the quarter as business and consumer confidence continue to improve, while in Commercial Banking net new loan growth was £1.3 billion.



●

RBS has continued to make good progress on its transformation plan, with further steps taken to improve resilience and simplicity in the bank's structures and systems, and momentum building in disposal plans, including the sales of:


○

Two portfolios of US and Canadian loan commitments (approximately $9 billion of RWAs) to Mizuho Bank, scheduled to complete respectively in Q2 and Q3 2015;


○

The International Private Banking business to Union Bancaire Privée, with most of the business scheduled to transfer in Q4 2015, subject to regulatory approval;


○

The RBS Kazakhstan subsidiary (subject to regulatory approvals and other conditions); and


○

Additional sales were agreed for legacy ABN Amro assets including a portfolio of UAE loans.

 

Key customer initiatives during Q1 2015 include:

●

The mortgage platform was upgraded and the number of mortgage advisors increased to 835 in UK PBB (up 91 or 12% compared with start of 2015 and up 205 or 33% compared with start of 2014) which have increased lending capacity.



●

RBS became the first UK-based bank to enable customers to log in to their mobile banking app using only their fingerprint, recording over 22 million logins since launch.



●

Working closely with the Royal National Institute of Blind People (RNIB), RBS launched new cards specifically designed for blind and partially sighted customers. This is the first banking product to be awarded the new national quality assurance mark 'RNIB approved'.



●

In partnership with Entrepreneurial Spark, RBS launched the first of eight entrepreneurial accelerator hubs in Birmingham, providing free space, financial support and mentoring to small businesses. We also announced the opening of our headquarters in Edinburgh to entrepreneurs and enterprise. The Entrepreneurial Centre will house business organisations including Entrepreneurial Scotland, Business Gateway and The Prince's Trust Scotland as well as up to 80 entrepreneurs.



●

RBS has made it easier for thousands of small businesses to access finance by referring customers to leading peer-to-peer lending platforms.



●

The pilot of a new online onboarding smart form in CPB saw a 75% reduction in pages that a customer received in order to fill out their application. This is now being rolled out across the business.



●

Real Time Registration allows new customers to have access to mobile banking within 1 day of an account being opened. This gives our customers the functionality that Mobile offers: Get Cash, Pay your Contacts and much more without having to wait 3-5 days for their Debit card to arrive.

 

Outlook

The business outlook remains as indicated in our FY 2014 results announcement on 26 February 2015. 



Customer

 

Building the number one bank for customer service, trust and advocacy in the UK

RBS remains committed to achieving its target of being number one bank for customer service, trust and advocacy by 2020.

 

We use independent surveys to measure our customers' experience and track our progress against our goal in each of our markets.

 

Net Promoter Score (NPS)

Customers are asked how likely they would be to recommend their bank to a friend or colleague, and respond based on a 0-10 scale with 10 indicating 'extremely likely' and 0 indicating 'not at all likely'.  Customers scoring 0 to 6 are termed detractors and customers scoring 9 to 10 are termed promoters. The Net Promoter Score (NPS) is established by subtracting the proportion of detractors from the proportion of promoters.

 

The table below lists all of the businesses for which we have an NPS for Q1 2015. None of the NPS movements during Q1 2015 represents a statistically significant change but, year-on-year, Business Banking and Commercial Banking have seen significant improvements in NPS.  

 


Q1 2014

Q4 2014

Q1 2015

Year end 2015 target

Personal Banking

NatWest (England & Wales)(1)

4

6

5

9

RBS (Scotland)(1)

-16

-13

-18

-10

Ulster Bank (Northern Ireland)(2)

-31

-24

-18

-21

Ulster Bank (Republic of Ireland)(2)

-23

-18

-16

-15

Business Banking

NatWest (England & Wales)(3)

-13

-11

-6

-7

RBS (Scotland)(3)

-37

-23

-17

-21

Commercial Banking(4)

4

12

12

15

 

Notes:

Suitable measures for Private Banking and for Corporate & Institutional Banking are in development.  NPS for Ulster Bank Business Banking is measured at Q4.

(1)

Source: GfK FRS 6 month rolling data. Latest base sizes: NatWest England & Wales (3,444) RBS Scotland (520). Based on the question: "How likely is it that you would recommend (brand) to a relative, friend or colleague in the next 12 months for current account banking?"

(2)

Source: Coyne Research 12 month rolling data. Question: "Please indicate to what extent you would be likely to recommend (brand) to your friends or family using a scale of 0 to 10 where 0 is not at all likely and 10 is extremely likely".   

(3)

Source: Charterhouse Research Business Banking Survey, based on interviews with businesses with an annual turnover up to £2 million. 12 month rolling data. Latest base sizes: NatWest England & Wales (1,240), RBS Scotland (419). Weighted by region and turnover to be representative of businesses in England & Wales/Scotland.

(4)

Source: Charterhouse Research Business Banking Survey, based on interviews with businesses with annual turnover between £2 million and £1 billion.  Latest base size: RBSG Great Britain (965). Weighted by region and turnover to be representative of businesses in Great Britain.

 

Customer Trust

We also use independent experts to measure our customers' trust in the bank. Each quarter we ask customers to what extent they trust or distrust their bank to do the right thing. The score is a net measure of those customers that trust their bank (a lot or somewhat) minus those that distrust their bank (a lot or somewhat).

 


Q1 2014

Q4 2014

Q1 2015

Year end 2015 target

Customer Trust(5)

NatWest (England & Wales)

40%

41%

44%

46%

RBS (Scotland)

6%

2%

10%

11%

 

(5)

Source: Populus. Latest quarter's data.  Measured as a net of those that trust RBS/NatWest to do the right thing, less those that do not. Latest base sizes: NatWest, England & Wales (916), RBS Scotland (209).


Highlights

 

Summary consolidated income statement for the period ended 31 March 2015

Quarter ended


31 March 

31 December 

31 March 


2015 

2014 

2014 


£m 

£m 

£m 





Net interest income

2,756 

2,915 

2,698 

Non-interest income

1,575 

945 

2,355 





Total income

4,331 

3,860 

5,053 





Staff and non-staff expenses

(2,788)

(3,131)

(3,279)

Restructuring costs

(453)

(563)

(129)

Litigation and conduct costs

(856)

(1,164)

- 





Operating expenses

(4,097)

(4,858)

(3,408)





Profit/(loss) before impairment releases/(losses)

234 

(998)

1,645 

Impairment releases/(losses)

91 

623 

(362)





Operating profit/(loss) (1)

325 

(375)

1,283 

Own credit adjustments

120 

(144)

139 

Gain on redemption of own debt

- 

- 

20 

Strategic disposals

(135)

- 

191 

Citizens discontinued operations

(257)

(175)

(152)

RFS Holdings minority interest

- 

11 

9 





Operating profit/(loss) before tax

53 

(683)

1,490 

Tax charge

(193)

(1,040)

(314)





(Loss)/profit from continuing operations

(140)

(1,723)

1,176 





(Loss)/profit from discontinued operations, net of tax




  - Citizens (2)

(320)

(3,885)

104 

  - Other

4 

3 

9 





(Loss)/profit from discontinued operations, net of tax

(316)

(3,882)

113 





(Loss)/profit for the period

(456)

(5,605)

1,289 

Non-controlling interests

84 

(71)

(19)

Other owners' dividends

(74)

(115)

(75)





(Loss)/profit attributable to ordinary and  B shareholders

(446)

(5,791)

1,195 





Memo




Operating expenses - adjusted (3)

(2,788)

(3,131)

(3,279)

Operating profit - adjusted (3)

1,634 

1,352 

1,412 






Quarter ended


31 March 

31 December 

31 March 

Key metrics and ratios

2015 

2014 

2014 





Net interest margin

2.26%

2.32%

2.12%

Cost:income ratio

95%

126%

67%

(Loss)/earnings per share from continuing operations




  - basic (4)

(2.1p)

(16.2p)

- 

  - adjusted (5,6)

(1.7p)

(15.1p)

6.9p

Return on tangible equity (7)

(4.1%)

(49.6%)

11.6%

Average tangible equity (7)

£43,879m

£46,720m

£41,035m

Average number of ordinary shares and equivalent B




  shares outstanding during the period (millions)

11,451 

11,422 

11,281 

 

Notes:

(1)

Operating profit/(loss) before tax, own credit adjustments, gain on redemption of own debt and strategic disposals and includes the results of Citizens (prior to any fair value adjustment) which are classified as discontinued operations in the statutory results. The quarters ended 31 December 2014 and 31 March 2014 are stated before RFS minority interest.

(2)

Included within Citizens discontinued operations are the results of the reportable operating segment Citizens Financial Group (CFG), the loss on transfer of CFG to disposal groups, subsequent fair value adjustments related to Citizens, and certain Citizens related activities in Central items and related one-off and other items.

(3)

Excluding restructuring costs and litigation and conduct costs.

(4)

Q1 2014 earnings were all attributable to the dividend access share (DAS).

(5)

Adjusted earnings per ordinary and equivalent B share for the quarter ended 31 March 2014 exclude the rights of the dividend access share (DAS).  Prior to the June 2014 DAS retirement agreement, the DAS was entitled to a dividend amounting to the greater of 7% of the B share issue price and 250% of the ordinary share dividend times the number of B shares, less dividends paid on the B shares and any ordinary shares issued on their conversion.

(6)

Adjusted earnings excludes own credit adjustments, gain on redemption of own debt, write down of goodwill, strategic disposals and RFS MI.

(7)

Tangible equity is equity attributable to ordinary and B shareholders less intangible assets.


Highlights

 

Summary consolidated balance sheet as at 31 March 2015

31 March 

31 December 


2015 

2014 


£m 

£m 




Cash and balances at central banks

75,521 

74,872 

Net loans and advances to banks (1,2)

25,002 

23,027 

Net loans and advances to customers (1,2)

333,173 

334,251 

Reverse repurchase agreements and stock borrowing

69,400 

64,695 

Debt securities and equity shares

85,557 

92,284 

Assets of disposal groups (3)

93,673 

82,011 

Other assets

31,721 

26,033 




Funded assets

714,047 

697,173 

Derivatives

390,565 

353,590 




Total assets

1,104,612 

1,050,763 




Bank deposits (2,4)

37,235 

35,806 

Customer deposits (2,4)

349,289 

354,288 

Repurchase agreements and stock lending

69,383 

62,210 

Debt securities in issue

45,855 

50,280 

Subordinated liabilities

22,004 

22,905 

Derivatives

386,056 

349,805 

Liabilities of disposal groups (3)

85,244 

71,320 

Other liabilities

47,265 

43,957 




Total liabilities

1,042,331 

990,571 

Non-controlling interests

5,473 

2,946 

Owners' equity

56,808 

57,246 




Total liabilities and equity

1,104,612 

1,050,763 




Contingent liabilities and commitments

237,087 

241,186 

 

Notes:

(1)

Excludes reverse repurchase agreements and stock borrowing.

(2)

Excludes disposal groups.

(3)

Primarily Citizens and International Private Banking at 31 March 2015 and Citizens at 31 December 2014.

(4)

Excludes repurchase agreements and stock lending.

 

31 March 

31 December 

Balance sheet related key metrics and ratios

2015 

2014 




Tangible net asset value per ordinary and equivalent B share (1)

384p

387p

Loan:deposit ratio (2,3)

95%

95%

Short-term wholesale funding (2,4)

£27bn

£28bn

Wholesale funding (2,4)

£84bn

£90bn

Liquidity portfolio

£157bn

£151bn

Liquidity coverage ratio (5)

112%

112%

Net stable funding ratio (6)

110%

112%

Common Equity Tier 1 ratio

11.5%

11.2%

Risk-weighted assets

£348.6bn

£355.9bn

Leverage ratio (7)

4.3%

4.2%

Tangible equity (8)

£44,242m

£44,368m

Number of ordinary shares and equivalent B shares in issue (millions) (9)

11,514 

11,466 

 

Notes:

(1)

Tangible net asset value per ordinary and equivalent B share represents total tangible equity divided by the number of ordinary and equivalent B shares in issue.

(2)

Includes disposal groups.

(3)

Excludes repurchase agreements and stock lending.

(4)

Excludes derivative collateral.

(5)

In January 2013, the BCBS published its final guidance for calculating LCR currently expected to come into effect from October 2015 on a phased basis. Pending the finalisation of the LCR rules within the EU, RBS monitors LCR based on its interpretation of current guidance available for EU LCR reporting. The reported LCR will change over time with regulatory developments. Due to differences in interpretation, RBS's ratio may not be comparable with those of other financial institutions.

(6)

NSFR for both periods has been calculated using RBS's current interpretations of the revised BCBS guidance on NSFR issued in late 2014. Therefore, reported NSFR will change over time with regulatory developments. Due to differences in interpretation, RBS's ratio may not be comparable with those of other financial institutions.

(7)

Based on end-point CRR Tier 1 capital and revised 2014 Basel III leverage ratio framework.

(8)

Tangible equity is equity attributable to ordinary and B shareholders less intangible assets.

(9)

Includes 27 million Treasury shares (31 December 2014 - 28 million).


Highlights

 

Q1 2015 performance

●

The loss attributable to ordinary and B shareholders was £446 million, compared with a loss of £5,791 million in Q4 2014 and a profit of £1,195 million in Q1 2014.

●

Total income was £4,331 million, up 12% from Q4 2014 but 14% lower than Q1 2014, reflecting the reduction in the scale and risk profile of CIB. Net interest income was £2,756 million, with new business margins broadly stable but with a lower Q1 day count. Non-interest income of £1,575 million benefited from lower IFRS volatility costs and disposal gains in RBS Capital Resolution (RCR).

●

Operating expenses totalled £4,097 million, with adjusted operating expenses down 15% from Q1 2014 at £2,788 million, reflecting continuing headcount reductions. Compared with Q4 2014, adjusted expenses were down 11%, or 3% after excluding the impact of the UK bank levy booked in Q4. Operating expenses included £856 million of litigation and conduct charges, relating to foreign exchange and mortgage-backed securities litigation and investigations in the United States together with other customer redress. Restructuring costs amounted to £453 million, down from Q4 2014 but higher than Q1 2014, and related principally to a write-down of the value of US premises.

●

Impairment releases of £91 million reflected continuing benign credit conditions in all franchises, though at a lower rate than in Q4 2014.

●

Operating profit was £325 million, compared with a profit of £1,283 million in Q1 2014 and a loss of £375 million in Q4 2014. Excluding restructuring, litigation and conduct costs, operating profit was £1,634 million, up 16% from Q1 2014.

●

Statutory operating profit before tax from continuing operations was £53 million, compared with a profit of £1,490 million in Q1 2014 and a loss of £683 million in Q4 2014. After a tax charge of £193 million the loss from continuing operations was £140 million. The Q1 tax rate reflects property and conduct costs in the US for which a deferred tax asset has not been recognised and the non deductibility of certain other UK conduct costs and strategic disposal losses.

●

Results from discontinued operations included a net loss of £320 million reflecting the fall in the market value of Citizens shares during the quarter, from $24.86 at 31 December 2014 to $24.13 at 31 March 2015.

●

Strategic disposals losses comprise a net charge of £122 million in respect of International Private Banking and £13 million mainly in relation to RBS Kazakhstan.

●

Tangible net asset value per ordinary and equivalent B share was 384p at 31 March 2015, compared with 387p at 31 December 2014.

 

Balance sheet and capital

●

Funded assets at 31 March 2015 were £714 billion, up 2% from December 2014 but down 4% from the prior year.  The increase in Q1 principally reflected the strengthening of the US dollar against sterling, together with client-driven trading activity and settlement balances returning from seasonal lows at the year end.

●

Loans and advances to customers, excluding disposal groups, totalled £333 billion, with the continuing wind-down in RCR offsetting growth in certain strategic segments. Risk elements in lending fell by 21%, £5.9 billion to £22.3 billion at 31 March 2015, representing 5.4% of gross customer loans compared with 6.8% at 31 December 2014 and 9.0% at March 2014.

 

 

 

 

 

Note:

(1)

Excluding restructuring, litigation and conduct costs.


Highlights

 

Balance sheet and capital (continued)

●

Customer deposits, excluding disposal groups, were down 1% from year end, including a £1 billion reduction in CIB deposits.

●

RWAs declined to £349 billion, down £7 billion from Q4 2014 and £66 billion from Q1 2014. The decline over the past year has been driven principally by reductions in CIB and RCR, down £37 billion and £23 billion respectively. The annual recalculation of operational risk RWAs led to a reduction of £5 billion in Q1 2015, partially offset by the effect of the strong US dollar on credit and counterparty risk RWAs (£3 billion).

●

Capital and leverage ratios continued to improve and were 11.5% and 4.3% respectively compared with 11.2% and 4.2% at year end and 9.4% and 3.6% a year ago.

 


Analysis of results




Income

Quarter ended


31 March

31 December

31 March

2015 

2014 

2014 

Net interest income

£m 

£m 

£m 





Net interest income

2,756 

2,915 

2,698 





Average interest-earning assets




  - RBS

494,605 

495,546 

512,244 

    - Personal & Business Banking

155,999 

156,002 

153,711 

    - Commercial & Private Banking

93,052 

93,184 

93,151 

    - Citizens Financial Group

79,225 

74,302 

67,452 





Gross yield on interest-earning assets of banking business

3.02%

3.06%

3.01%

Cost of interest-bearing liabilities of banking business

(1.09%)

(1.05%)

(1.21%)





Interest spread of banking business

1.93%

2.01%

1.80%

Benefit from interest free funds

0.33%

0.31%

0.32%





Net interest margin (1)




  - RBS

2.26%

2.32%

2.12%

    - Personal & Business Banking

3.32%

3.46%

3.37%

    - Commercial & Private Banking

2.94%

2.96%

2.89%

    - Citizens Financial Group

2.83%

2.86%

2.94%





Non-interest income








Net fees and commissions

992 

1,036 

1,055 

Income/(loss) from trading activities

270 

(295)

856 

Other operating income

313 

204 

444 





Total non-interest income

1,575 

945 

2,355 





Total income

4,331 

3,860 

5,053 

 

 

Note:

For the purposes of net interest margin calculations the following adjustments have been made.

(1)

A decrease of £5 million in Q1 2015 (Q4 2014 - £12 million; Q1 2014 - £14 million) in respect of interest on financial assets and liabilities designated as at fair value through profit or loss. Related interest-earning assets and interest-bearing liabilities have also been adjusted.

 

Key points

 

Q1 2015 compared with Q4 2014

·

Net interest income decreased by £159 million or 5% and was adversely affected by two fewer days in Q1. UK PBB net interest income was down from Q4, which had benefited from recognition of income on previously non-performing assets, with underlying margins broadly stable, as some narrowing of mortgage margins offset improvement in deposit margins. Ulster Bank net interest margin (NIM), down from 2.14% to 1.95%, reflected in part declining returns on free funds.

·

Non-interest income increased by £630 million or 67%, with disposal gains and credit and funding valuation adjustments in RCR, lower volatile items under IFRS and higher income from trading activities in CIB.

 

Q1 2015 compared with Q1 2014

·

Net interest income increased by £58 million or 2% with improvements in deposit margin in PBB and in Commercial Banking.

·

Non-interest income declined by £780 million or 33%, primarily reflecting lower income from trading activities, driven by risk and balance sheet reductions in CIB including the wind-down of the US asset- backed products business.

·

Losses on the disposal of available-for-sale securities in Treasury totalled £27 million compared with a gain of £203 million in Q1 2014.

·

NIM increased by 14 basis points to 2.26%, with improvements in CPB. The UK PBB margin was stable and the Ulster Bank margin was down reflecting lower return on free funds and an increase in the liquid asset portfolio.


Analysis of results

 

Operating expenses

Quarter ended


31 March

31 December

31 March

2015 

2014 

2014 

Operating expenses

£m 

£m 

£m 





Staff expenses

1,558 

1,455 

1,647 

Premises and equipment

487 

525 

594 

Other

511 

827 

687 

Restructuring costs*

453 

563 

129 

Litigation and conduct costs

856 

1,164 

- 





Administrative expenses

3,865 

4,534 

3,057 

Depreciation and amortisation

232 

250 

269 

Write down of intangible assets

- 

74 

82 





Operating expenses

4,097 

4,858 

3,408 





Adjusted operating expenses (1)

2,788 

3,131 

3,279 





*Restructuring costs comprise:




  - staff expenses

55 

134 

43 

  - premises, equipment, depreciation and amortisation

290 

31 

61 

  - other

108 

398 

25 





Restructuring costs

453 

563 

129 





Staff costs as a % of total income

36%

38%

33%

Cost:income ratio

95%

126%

67%

Cost:income ratio - adjusted (1)

64%

81%

65%

Employee numbers (FTEs - thousands)

109.2 

108.7 

116.7 

 

Note:

(1)

Excluding restructuring costs and litigation and conduct costs.

 

Key points

 

Q1 2015 compared with Q4 2014

·

Operating expenses decreased by £761 million or 16% to £4,097 million. Adjusted operating expenses declined by £343 million or 11% to £2,788 million.



·

Litigation and conducts costs totalled £856 million compared with £1,164 million in Q4 2014.



·

Restructuring costs decreased by £110 million to £453 million, including a £277 million write-down of the value of US premises and £133 million in relation to Williams & Glyn.

 

Q1 2015 compared with Q1 2014

·

Operating expenses increased by £689 million or 20% to £4,097 million. Adjusted operating expenses declined by £491 million or 15% to £2,788 million.



·

Litigation and conducts costs totalled £856 million in Q1 2015 against a nil charge in Q1 2014.



·

Restructuring costs increased by £324 million to £453 million, principally due to the property related charge in the US.


Analysis of results

 

Impairment (releases)/losses





Quarter ended


31 March

31 December

31 March

2015 

2014 

2014 

Impairment (releases)/losses

£m 

£m 

£m 





Loans

(190)

(638)

360 

Securities

99 

15 

2 





Total impairment (releases)/losses

(91)

(623)

362 





Loan impairment (releases)/losses




  - individually assessed

(6)

(502)

155 

  - collectively assessed

69 

(85)

127 

  - latent

(253)

(51)

78 





Loan impairment (releases)/losses

(190)

(638)

360 





RBS excluding RCR

(30)

53 

254 

RCR

(160)

(691)

106 





RBS loan impairment (releases)/losses

(190)

(638)

360 





Customer loan impairment (releases)/losses as a % of gross loans




  and advances (1)




RBS

(0.2%)

(0.6%)

0.3%

RBS excluding RCR

- 

0.1%

0.3%

RCR

(4.2%)

(12.6%)

1.2%

 

31 March 

31 December 

31 March 


2015 

2014 

2014 





Loan impairment provisions




  - RBS

£13.8bn

£18.0bn

£24.2bn

  - RBS excluding RCR

£6.6bn

£7.1bn

£8.5bn

  - RCR

£7.2bn

£10.9bn

£15.7bn

Risk elements in lending




  - RBS

£22.3bn

£28.2bn

£37.4bn

  - RBS excluding RCR

£12.1bn

£12.8bn

£14.4bn

  - RCR

£10.2bn

£15.4bn

£23.0bn

Provisions as a % of REIL




  - RBS

62%

64%

65%

  - RBS excluding RCR

55%

55%

59%

  - RCR

70%

71%

68%

REIL as a % of gross customer loans




  - RBS

5.4%

6.8%

9.0%

  - RBS excluding RCR

3.0%

3.3%

3.8%

  - RCR

68%

70%

68%

 

Note:

(1)

Excludes reverse repurchase agreements and includes disposals groups.


Analysis of results

 








Risk elements in lending (REIL) and loan impairment provisions











Quarter ended 31 March 2015


REIL


Impairment provisions (1)


RBS




RBS




excl. RCR

RCR

Total


excl. RCR

RCR

Total


£m

£m

£m


£m

£m

£m









At beginning of period

12,819 

15,400 

28,219 


7,094 

10,946 

18,040 

Currency translation and other adjustments

(257)

(593)

(850)


(142)

(407)

(549)

Additions

805 

372 

1,177 





Transfers between REIL and potential problem loans

(52)

- 

(52)





Transfer to performing book

(144)

(16)

(160)





Repayments and disposals

(761)

(1,733)

(2,494)





Amounts written-off

(357)

(3,205)

(3,562)


(357)

(3,205)

(3,562)

Recoveries of amounts previously written-off





80 

11 

91 

Release to the income statement from continuing operations





(68)

(160)

(228)

Charge to the income statement from discontinued operations





38 

- 

38 

Unwind of discount (2)





(30)

(15)

(45)









At end of period

12,053 

10,225 

22,278 


6,615 

7,170 

13,785 

 

Notes:

(1)

Includes provisions relating to loans and advances to banks of £38 million.

(2)

Recognised in interest income.

 

 

Key points

 

Q1 2015 compared with Q4 2014

·

Net impairment releases decreased by £532 million to £91 million at Q1 2015. Releases were recorded across most core businesses, notably in CIB (£44 million), and in RCR (£109 million) and included releases of latent provisions totalling £253 million compared with £51 million in Q4 2014.



·

REIL decreased by £5.9 billion, primarily in RCR, reflecting the completion of a sizeable loan portfolio sale. This loan sale also contributed to the £3.3 billion reduction in gross commercial real estate (CRE) lending to £40.0 billion.



·

The £84 million increase in securities losses, included in impairments, related to a small number of single name exposures, predominantly an exposure in the RBS N.V. liquidity portfolio.

 

Q1 2015 compared with Q1 2014

·

Net impairment releases totalled £91 million compared with a net impairment loss of £362 million in Q1 2014. Releases including latent provision releases of £253 million compared with a loss of £78 million in Q1 2014, were recorded across most core segments, notably in CIB (£44 million), and in RCR (£109 million).



Analysis of results

 

Loans and related credit metrics: Loans, REIL, provisions and impairments

The table below analyses gross loans and advances to banks and customers (excluding reverse repos) and related credit metrics by sector and geography (by location of lending office).















Credit metrics



31 March 2015




REIL as a

Provisions

Provisions


Impairment


Gross



% of gross

as a %

as a % of


losses/

Amounts

loans

REIL

Provisions

loans

of REIL

gross loans


(releases)

written-off

£m

£m

£m

%

%

%


£m

£m











Central and local government

9,725 

17 

9 

0.2 

53 

0.1 


8 

- 

Finance

44,326 

316 

207 

0.7 

66 

0.5 


(5)

15 

Personal

- mortgages

150,200 

5,239 

1,402 

3.5 

27 

0.9 


15 

60 


- unsecured

31,042 

1,790 

1,506 

5.8 

84 

4.9 


102 

187 

Property

47,810 

8,922 

5,916 

18.7 

66 

12.4 


(115)

2,568 

Construction

5,464 

637 

426 

11.7 

67 

7.8 


(32)

140 

of which: CRE

40,040 

9,056 

5,985 

22.6 

66 

14.9 


(135)

2,581 

Manufacturing

22,360 

377 

262 

1.7 

69 

1.2 


- 

49 

Finance leases (1)

13,991 

147 

102 

1.1 

69 

0.7 


(2)

6 

Retail, wholesale and repairs

18,116 

761 

501 

4.2 

66 

2.8 


(5)

117 

Transport and storage

13,547 

1,146 

536 

8.5 

47 

4.0 


66 

44 

Health, education and leisure

15,743 

608 

291 

3.9 

48 

1.8 


(2)

66 

Hotels and restaurants

7,918 

855 

475 

10.8 

56 

6.0 


16 

91 

Utilities

5,704 

106 

48 

1.9 

45 

0.8 


(14)

19 

Other

27,954 

1,318 

1,017 

4.7 

77 

3.6 


31 

200 

Latent

- 

- 

1,049 

- 

- 

- 


(253)

n/a











Customers

413,900 

22,239 

13,747 

5.4 

62 

3.3 


(190)

3,562 











Geographic regional analysis










UK










  - residential mortgages

114,015 

1,326 

187 

1.2 

14 

0.2 


10 

10 

  - personal lending

15,329 

1,523 

1,360 

9.9 

89 

8.9 


55 

155 

  - property

36,248 

4,757 

2,770 

13.1 

58 

7.6 


(53)

834 

  - construction

4,166 

441 

257 

10.6 

58 

6.2 


(60)

44 

  - other

120,227 

3,219 

2,254 

2.7 

70 

1.9 


(89)

137 























Europe










  - residential mortgages

14,455 

2,909 

1,058 

20.1 

36 

7.3 


(18)

11 

  - personal lending

1,377 

61 

61 

4.4 

100 

4.4 


2 

- 

  - property

5,184 

4,073 

3,097 

78.6 

76 

59.7 


(52)

1,733 

  - construction

803 

188 

162 

23.4 

86 

20.2 


27 

96 

  - other

16,735 

2,040 

1,747 

12.2 

86 

10.4 


(38)

442 























US










  - residential mortgages

21,730 

1,004 

157 

4.6 

16 

0.7 


23 

39 

  - personal lending

12,371 

189 

68 

1.5 

36 

0.5 


45 

32 

  - property

5,703 

67 

24 

1.2 

36 

0.4 


(9)

1 

  - construction

438 

2 

2 

0.5 

100 

0.5 


1 

- 

  - other

32,891 

204 

369 

0.6 

181 

1.1 


(22)

4 























RoW











  - personal lending

1,965 

17 

17 

0.9 

100 

0.9 


- 

- 

  - property

675 

25 

25 

3.7 

100 

3.7 


(1)

- 

  - construction

57 

6 

5 

10.5 

83 

8.8 


- 

- 

  - other

9,531 

188 

127 

2.0 

68 

1.3 


(11)

24 























Customers

413,900 

22,239 

13,747 

5.4 

62 

3.3 


(190)

3,562 












Banks

29,328 

39 

38 

0.1 

97 

0.1 


- 

- 

 

Note:

(1)

Includes instalment credit.

 

Analysis of results

 

Capital and leverage ratios







End-point CRR basis (1)


PRA transitional basis


31 March 

31 December 


31 March 

31 December 


2015 

2014 


2015 

2014 

Risk asset ratios

% 

% 


% 

% 







CET1

11.5 

11.2 


11.5 

11.1 

Tier 1

11.5 

11.2 


13.3 

13.2 

Total

14.0 

13.7 


17.0 

17.1 







Capital

£m

£m


£m

£m







Tangible equity

44,242 

44,368 


44,242 

44,368 

Expected loss less impairment provisions

(1,512)

(1,491)


(1,512)

(1,491)

Prudential valuation adjustment

(393)

(384)


(393)

(384)

Deferred tax assets

(1,140)

(1,222)


(1,140)

(1,222)

Own credit adjustments

609 

500 


609 

500 

Pension fund assets

(245)

(238)


(245)

(238)

Other deductions

(1,436)

(1,614)


(1,414)

(1,884)







Total deductions

(4,117)

(4,449)


(4,095)

(4,719)







CET1 capital

40,125 

39,919 


40,147 

39,649 

AT1 capital

- 

- 


6,206 

7,468 

Tier 1 capital

40,125 

39,919 


46,353 

47,117 

Tier 2 capital

8,689 

8,717 


12,970 

13,626 







Total regulatory capital

48,814 

48,636 


59,323 

60,743 







Risk-weighted assets












Credit risk






  - non-counterparty

263,000 

264,700 


263,000 

264,700 

  - counterparty

31,200 

30,400 


31,200 

30,400 

Market risk

22,800 

24,000 


22,800 

24,000 

Operational risk

31,600 

36,800 


31,600 

36,800 







Total RWAs

348,600 

355,900 


348,600 

355,900 







Leverage (2)












Derivatives

391,100 

354,000 




Loans and advances

429,400 

419,600 




Reverse repos

69,900 

64,700 




Other assets

214,200 

212,500 










Total assets

1,104,600 

1,050,800 




Derivatives






  - netting

(379,200)

(330,900)




  - potential future exposures

96,000 

98,800 




Securities financing transactions gross up

20,200 

25,000 




Undrawn commitments

94,900 

96,400 




Regulatory deductions and other adjustments (3)

900 

(600)










Leverage exposure

937,400 

939,500 










Leverage ratio %

4.3 

4.2 




 

Notes:

(1)

Capital Requirements Regulation (CRR) as implemented by the Prudential Regulation Authority in the UK, with effect from 1 January 2014. All regulatory adjustments and deductions to CET1 have been applied in full for the end-point CRR basis with the exception of unrealised gains on AFS securities which has been included from 2015 for the PRA transitional basis.

(2)

Based on end-point CRR Tier 1 capital and revised 2014 Basel III leverage ratio framework.

(3)

The change in regulatory adjustments was driven by the increase in disallowable settlement balances.


Analysis of results

 

Key points

 

Q1 2015 compared with Q4 2014

·

The end-point CRR CET1 ratio improved to 11.5% from 11.2%, reflecting a reduction in RWAs.



·

CET1 capital has improved by £0.2 billion in the quarter. The current period loss has been offset by a reduction in other intangibles and deferred tax deductions.



·

The leverage ratio improved by 10 basis points to 4.3% reflecting both increased CET1 capital and reduced leverage exposure driven by higher derivatives netting offsetting higher funded assets.



·

RWAs have decreased by £7.3 billion in the quarter principally due to the annual recalculation of the operational risk charge resulting in a decrease of £5.2 billion, reductions in non-modelled market risk of £1.2 billion and disposals, partially offset by the effect of foreign currency movements in credit risk and counterparty risk RWAs. 



·

RCR RWAs reduced by £4.8 billion principally reflecting disposals and write-offs and repayments of £3.2 billion, £1.6 billion of risk parameter and other changes, including £0.6 billion due to counterparties moving into default.



·

CIB RWAs decreased by £4.3 billion due to portfolio reduction of £3.2 billion, partly offset by the impact of credit risk model changes of £1 billion and foreign exchange movements of £0.7 billion. The operational risk recalculation resulted in a further decrease of £3.3 billion. 



·

The increase of £3.6 billion in Citizens Financial Group RWAs related primarily to the appreciation of the dollar against sterling.



·

Ulster Bank's RWAs decreased by £1.4 billion is due to the euro weakening against sterling in the quarter of £1.2 billion and the operational risk recalculation decrease.

 

 


Segment performance

Quarter ended 31 March 2015


PBB


CPB


CIB







Ulster



Commercial

Private




Central



Total


UK PBB

Bank

Total


Banking

Banking

Total



 items (1)

CFG

RCR

RBS


£m

£m

£m


£m

£m

£m


£m

£m

£m

£m

£m















Income statement














Net interest income

1,143 

133 

1,276 


546 

128 

674 


202 

62 

553 

(11)

2,756 

Non-interest income

309 

57 

366 


276 

86 

362 


602 

(130)

244 

131 

1,575 















Total income

1,452 

190 

1,642 


822 

214 

1,036 


804 

(68)

797 

120 

4,331 















Direct expenses














  - staff costs

(216)

(60)

(276)


(129)

(76)

(205)


(180)

(583)

(289)

(25)

(1,558)

  - other costs

(70)

(17)

(87)


(54)

(12)

(66)


(78)

(786)

(207)

(6)

(1,230)

Indirect expenses

(460)

(63)

(523)


(225)

(98)

(323)


(540)

1,403 

- 

(17)

- 

Restructuring costs














  - direct

- 

- 

- 


- 

- 

- 


(16)

(431)

(6)

- 

(453)

  - indirect

(30)

1 

(29)


(1)

1 

- 


(275)

304 

- 

- 

- 

Litigation and conduct costs

(354)

- 

(354)


- 

(2)

(2)


(500)

- 

- 

- 

(856)















Operating expenses

(1,130)

(139)

(1,269)


(409)

(187)

(596)


(1,589)

(93)

(502)

(48)

(4,097)















Profit/(loss) before impairment losses

322 

51 

373 


413 

27 

440 


(785)

(161)

295 

72 

234 

Impairment releases/(losses)

26 

- 

26 


(1)

1 

- 


44 

(50)

(38)

109 

91 















Operating profit/(loss)

348 

51 

399 


412 

28 

440 


(741)

(211)

257 

181 

325 















Additional information














Operating expenses - adjusted (£m) (2)

(746)

(140)

(886)


(408)

(186)

(594)


(798)

34 

(496)

(48)

(2,788)

Operating profit/(loss) - adjusted (£m) (2)

732 

50 

782 


413 

29 

442 


50 

(84)

263 

181 

1,634 

Return on equity (3)

15.4%

6.2%

12.3%


11.9%

4.4%

10.9%


(17.1%)

nm

7.2%

nm

(4.1%)

Return on equity - adjusted (2,3)

34.3%

6.1%

25.2%


11.9%

4.6%

11.0%


(0.4%)

nm

7.4%

nm

5.6%

Cost:income ratio

78%

73%

77%


50%

87%

58%


198%

nm

63%

nm

95%

Cost:income ratio - adjusted (2)

51%

74%

54%


50%

87%

57%


99%

nm

62%

nm

64%

Funded assets (£bn)

134.6 

26.5 

161.1 


93.3 

17.8 

111.1 


248.4 

90.6 

91.3 

11.1 

713.6 

Total assets  (£bn)

134.6 

26.6 

161.2 


93.3 

17.9 

111.2 


623.8 

93.8 

91.8 

22.8 

1,104.6 

Risk-weighted assets (RWAs) (£bn)

42.6 

22.4 

65.0 


65.5 

10.2 

75.7 


102.8 

15.9 

72.0 

17.2 

348.6 

RWA equivalent (£bn) (4)

46.4 

21.5 

67.9 


71.0 

10.2 

81.2 


105.1 

16.2 

72.2 

21.7 

364.3 

Net loans and advances to customers (£bn)

127.4 

20.5 

147.9 


88.8 

14.0 

102.8 


76.7 

1.4 

63.4 

8.0 

400.2 

Risk elements in lending (£bn)

3.6 

4.4 

8.0 


2.4 

0.1 

2.5 


0.2 

- 

1.4 

10.2 

22.3 

Impairment provisions (£bn)

(2.4)

(2.5)

(4.9)


(0.9)

(0.1)

(1.0)


(0.1)

- 

(0.6)

(7.2)

(13.8)

Customer deposits (£bn)

148.0 

19.2 

167.2 


99.0 

29.6 

128.6 


58.4 

1.5 

65.8 

1.1 

422.6 

Employee numbers (FTEs - thousands)

24.2 

4.3 

28.5 


6.2 

2.8 

9.0 


3.5 

50.1 

17.5 

0.6 

109.2 















For the notes to this table refer to page 18. nm = not meaningful














 

Segment performance















Quarter ended 31 December 2014


PBB


CPB


CIB







Ulster



Commercial

Private




Central



Total


UK PBB

Bank

Total


Banking

Banking

Total



 items (1)

CFG

RCR

RBS


£m

£m

£m


£m

£m

£m


£m

£m

£m

£m

£m















Income statement














Net interest income

1,209 

150 

1,359 


521 

175 

696 


222 

128 

533 

(23)

2,915 

Non-interest income

323 

54 

377 


310 

92 

402 


469 

(374)

233 

(162)

945 















Total income

1,532 

204 

1,736 


831 

267 

1,098 


691 

(246)

766 

(185)

3,860 















Direct expenses














  - staff costs

(220)

(65)

(285)


(118)

(75)

(193)


(63)

(610)

(263)

(41)

(1,455)

  - other costs

(82)

(19)

(101)


(73)

(21)

(94)


(100)

(1,094)

(258)

(29)

(1,676)

Indirect expenses

(564)

(78)

(642)


(284)

(132)

(416)


(659)

1,742 

- 

(25)

- 

Restructuring costs














  - direct

(2)

- 

(2)


- 

(6)

(6)


(49)

(485)

(21)

- 

(563)

  - indirect

(16)

4 

(12)


(13)

(2)

(15)


(39)

69 

- 

(3)

- 

Litigation and conduct costs

(650)

19 

(631)


(62)

(90)

(152)


(382)

1 

- 

- 

(1,164)















Operating expenses

(1,534)

(139)

(1,673)


(550)

(326)

(876)


(1,292)

(377)

(542)

(98)

(4,858)















(Loss)/profit before impairment losses

(2)

65 

63 


281 

(59)

222 


(601)

(623)

224 

(283)

(998)

Impairment (losses)/releases

(41)

104 

63 


(33)

- 

(33)


(42)

1 

(47)

681 

623 















Operating (loss)/profit

(43)

169 

126 


248 

(59)

189 


(643)

(622)

177 

398 

(375)















Additional information














Operating expenses - adjusted (£m) (2)

(866)

(162)

(1,028)


(475)

(228)

(703)


(822)

38 

(521)

(95)

(3,131)

Operating profit/(loss) - adjusted (£m) (2)

625 

146 

771 


323 

39 

362 


(173)

(207)

198 

401 

1,352 

Return on equity (3)

(3.5%)

20.2%

3.3%


6.8%

(12.9%)

4.0%


(13.8%)

nm

5.3%

nm

(49.6%)

Return on equity - adjusted (2,3)

29.6%

17.5%

25.1%


9.2%

6.2%

8.8%


(4.8%)

nm

5.9%

nm

(37.3%)

Cost:income ratio

100%

68%

96%


66%

122%

80%


187%

nm

71%

nm

126%

Cost:income ratio - adjusted (2)

57%

79%

59%


57%

85%

64%


119%

nm

68%

nm

81%

Funded assets (£bn)

134.3 

27.5 

161.8 


89.4 

20.4 

109.8 


241.1 

84.7 

84.5 

14.9 

696.8 

Total assets  (£bn)

134.3 

27.6 

161.9 


89.4 

20.5 

109.9 


577.2 

87.9 

84.9 

29.0 

1,050.8 

Risk-weighted assets (£bn) 

42.8 

23.8 

66.6 


64.0 

11.5 

75.5 


107.1 

16.3 

68.4 

22.0 

355.9 

RWA equivalent (£bn) (4)

46.6 

22.3 

68.9 


69.8 

11.5 

81.3 


108.9 

16.6 

68.6 

27.3 

371.6 

Net loans and advances to customers (£bn)

127.2 

22.0 

149.2 


85.1 

16.5 

101.6 


72.8 

0.6 

59.6 

11.0 

394.8 

Risk elements in lending (£bn)

3.8 

4.8 

8.6 


2.5 

0.2 

2.7 


0.2 

- 

1.3 

15.4 

28.2 

Impairment provisions (£bn)

(2.6)

(2.7)

(5.3)


(1.0)

(0.1)

(1.1)


(0.2)

- 

(0.5)

(10.9)

(18.0)

Customer deposits (£bn)

148.7 

20.6 

169.3 


86.8 

36.1 

122.9 


59.4 

1.5 

60.6 

1.2 

414.9 

Employee numbers (FTEs - thousands)

24.1 

4.4 

28.5 


6.2 

3.3 

9.5 


3.7 

48.9 

17.4 

0.7 

108.7 















For the notes to this table refer to page 18. nm = not meaningful















 

Segment performance















Quarter ended 31 March 2014


PBB


CPB


CIB







Ulster



Commercial

Private




Central



Total


UK PBB

Bank

Total


Banking

Banking

Total



 items (1)

CFG

RCR

RBS


£m

£m

£m


£m

£m

£m


£m

£m

£m

£m

£m















Income statement














Net interest income

1,124 

154 

1,278 


488 

170 

658 


179 

103 

488 

(8)

2,698 

Non-interest income

339 

47 

386 


282 

103 

385 


1,172 

102 

229 

81 

2,355 















Total income

1,463 

201 

1,664 


770 

273 

1,043 


1,351 

205 

717 

73 

5,053 















Direct expenses

(224)

(63)

(287)


(133)

(76)

(209)


(270)

(592)

(251)

(38)

(1,647)

  - other costs

(127)

(17)

(144)


(62)

(15)

(77)


(110)

(1,034)

(249)

(18)

(1,632)

Indirect expenses

(524)

(63)

(587)


(213)

(108)

(321)


(593)

1,524 

- 

(23)

- 

Restructuring costs














  - direct

- 

- 

- 


- 

- 

- 


(13)

(116)

- 

- 

(129)

  - indirect

10 

(2)

8 


(1)

- 

(1)


(26)

19 

- 

- 

- 















Operating expenses

(865)

(145)

(1,010)


(409)

(199)

(608)


(1,012)

(199)

(500)

(79)

(3,408)















Profit/(loss) before impairment losses

598 

56 

654 


361 

74 

435 


339 

6 

217 

(6)

1,645 

Impairment (losses)/releases

(88)

(47)

(135)


(40)

1 

(39)


(6)

(1)

(73)

(108)

(362)















Operating profit/(loss)

510 

9 

519 


321 

75 

396 


333 

5 

144 

(114)

1,283 















Additional information














Operating expenses - adjusted (£m) (2)

(875)

(143)

(1,018)


(408)

(199)

(607)


(973)

(102)

(500)

(79)

(3,279)

Operating profit/(loss) - adjusted (£m) (2)

500 

11 

511 


322 

75 

397 


372 

102 

144 

(114)

1,412 

Return on equity (3)

22.0%

1.0%

15.2%


9.7%

13.4%

10.2%


4.4%

nm

4.7%

nm

11.6%

Return on equity - adjusted (2,3)

21.6%

1.2%

14.9%


9.7%

13.4%

10.3%


5.0%

nm

4.7%

nm

12.6%

Cost:income ratio

59%

72%

61%


53%

73%

58%


75%

nm

70%

nm

67%

Cost:income ratio - adjusted (2)

60%

71%

61%


53%

73%

58%


72%

nm

70%

nm

65%

Funded assets (£bn)

132.8 

26.0 

158.8 


89.6 

21.1 

110.7 


286.6 

90.4 

75.7 

24.3 

746.5 

Total assets (£bn)

132.8 

26.2 

159.0 


89.6 

21.2 

110.8 


547.0 

92.1 

76.1 

38.8 

1,023.8 

Risk-weighted assets (£bn)

48.5 

28.7 

77.2 


63.5 

12.0 

75.5 


140.2 

19.6 

61.3 

40.5 

414.3 

RWA equivalent (£bn) (4)

50.6 

23.6 

74.2 


70.7 

12.0 

82.7 


141.0 

19.3 

61.3 

50.9 

429.4 

Net loans and advances to customers (£bn)

125.5 

23.2 

148.7 


84.9 

16.7 

101.6 


70.5 

0.6 

52.7 

18.3 

392.4 

Risk elements in lending (£bn)

4.5 

4.7 

9.2 


3.4 

0.3 

3.7 


0.1 

0.1 

1.3 

23.0 

37.4 

Impairment provisions (£bn)

(2.9)

(3.4)

(6.3)


(1.3)

(0.1)

(1.4)


(0.2)

(0.1)

(0.5)

(15.7)

(24.2)

Customer deposits (£bn)

144.6 

21.1 

165.7 


87.6 

36.6 

124.2 


57.1 

1.0 

54.9 

1.5 

404.4 

Employee numbers (FTEs - thousands)

25.2 

4.6 

29.8 


7.3 

3.3 

10.6 


4.4 

52.3 

18.5 

1.1 

116.7 















nm = not meaningful












Notes:

(1)

Central items include unallocated transactions, principally Treasury AFS portfolio sales (Q1 2015 - £27 million loss; Q4 2014 - £6 million gain; Q1 2014 - £203 million gain) and profit and loss on hedges that do not qualify for hedge accounting.

(2)

Excluding restructuring costs and litigation and conduct costs.

(3)

Segmental return on equity based on operating profit after tax adjusted for preference share dividends divided by average notional equity (based on 13% of the monthly average RWA equivalents (RWAe)).

(4)

RWAe is an internal metric based on target CET 1 ratio of 13%, for all segments except RCR, set at 10% at creation. RWAe converts performing and non-performing exposures into a consistent capital measure comprising RWAs and capital deductions.

 


Segment performance

 

Q1 2015 compared with Q4 2014

 

UK Personal & Business Banking

●

UK PBB upgraded its mortgage platform and increased the number of mortgage advisors by 91 or 12% to 835 compared with the start of 2015, strengthening its capacity to support UK housebuyers. Further steps were taken to enhance customer experience in digital channels, including fingerprint log-in to the mobile banking app.



●

Operating profit was £348 million compared with a loss of £43 million in Q4 2014, with lower operating expenses and conduct costs only partly offset by lower income. Adjusted operating profit grew by £107 million to £732 million.



●

Total income declined by £80 million to £1,452 million, driven by lower day count and other seasonal factors, increased internal funding costs and a slightly lower overall asset margin.



●

Operating expenses decreased by £404 million to £1,130 million with a £296 million decrease in conduct costs, absence of UK bank levy, non-repeat of write-offs of intangible assets and continued efficiency savings.



●

New mortgage applications grew by 42% to £6.6 billion. Business and personal loans saw positive momentum as business and consumer confidence continue to improve. Net loans and advances to customers increased by £0.2 billion to £127.4 billion with mortgage balances growing £0.4 billion in the quarter to £103.6 billion.



●

Net impairment releases totalled £26 million compared with a net impairment charge of £41 million in Q4 2014 driven by provision releases in business banking.

 

Ulster Bank

●

Ulster Bank made further progress during Q1 2015 to enhance its customer service offering. A fully digital account opening option was introduced for personal customers in Northern Ireland, speeding up and simplifying the account opening process. The announcement of a new partnership with 'An Post' in the Republic of Ireland will provide customers with 1,140 new points of presence. The bank's award winning customer contact centre announced 350 new jobs which will handle customer calls across a number of RBS brands.



●

A significant weakening in the euro relative to sterling during Q1 2015 had a material impact on Ulster Bank's financial comparisons with prior periods.



●

Operating profit decreased by £118 million to £51 million in Q1 2015, primarily driven by the impact of exchange rate movements and a lower net impairment release, down £104 million, with the Q4 2014 release benefiting from improved property values. Adjusted operating profit was £50 million compared with £146 million in Q4 2014.



●

Total income decreased by £14 million to £190 million primarily driven by the weakening of the euro. Excluding the impact of the exchange rate movement, total income declined by £4 million principally reflecting fewer days in the quarter.



●

Operating expenses, stable at £139 million, were affected by the weakening of the euro. Excluding the impact of the exchange rate movement, operating expenses increased by £4 million reflecting the non-repeat of a number of specific items included in Q4 2014, notably the release of litigation and conduct provisions offset by the UK bank levy.


Segment performance

 

Q1 2015 compared with Q4 2014 (continued)

 

Commercial Banking

●

During Q1 2015 Commercial Banking continued to simplify customer experience, including further enhancements to the end to end lending process, quicker and simpler account opening and 90 'simplifying customer life' suggestions implemented.



●

On 1 January 2015, the Private Banking RBSI business, accounting for £18 million of operating profit in the quarter, was transferred to Commercial Banking(1). This transfer affects comparisons with prior quarters.



●

Operating profit was £412 million compared with £248 million in the previous quarter.  This benefited from the £18 million operating profit relating to the business transferred from Private Banking and the absence of litigation and conduct costs.



●

Total income was £822 million (including £38 million transferred from Private Banking). The reduction reflected lower fair value and disposal gains and fewer days in the quarter.



●

Operating expenses were lower at £409 million (including £20 million relating to the business transferred from Private Banking), primarily due to the non-repeat of Q4 2014 charges in relation to the UK bank levy and a charity donation, lower headcount and cost saving initiatives. Benign credit conditions resulted in lower net impairment losses, down £32 million.



●

Net loans and advances to customers were £88.8 billion at 31 March 2015, including £2.4 billion of balances transferred from Private Banking. Adjusting for this transfer, Commercial Banking achieved £1.3 billion lending growth. Deposits of £99.0 billion at 31 March 2015 included £6.2 billion transferred from Private Banking. Adjusting for this transfer, deposits were £6.0 billion higher including very short term funds placed by customers in anticipation of imminent business transactions.

 

Private Banking

●

Private Banking reached an agreement to sell International Private Banking to Union Bancaire Privée (UBP). Clear priorities have been set to drive the retained business, with improvements already being seen through the level of client engagement, general credit awareness and cross referrals.



●

On 1 January 2015, the Private Banking RBSI business was transferred to Commercial Banking(1). This transfer affects comparisons with prior quarters.



●

Operating profit was £28 million, benefiting from lower litigation and conduct costs. Q4 2014 included £13 million operating profit relating to the Private Banking RBSI business transferred to Commercial Banking.



●

Total income of £214 million in part reflected the maturity of high interest term hedges on notice accounts. Q4 2014 income included £42 million relating to the business transferred to Commercial Banking.



●

Operating expenses of £187 million benefited from lower conduct and litigation charges together with the non-repeat of Q4 2014 charges in relation to the UK bank levy, partially offset by higher property costs.



●

Assets under management increased by £0.9 billion, benefiting from positive market and exchange rate movements.

 

Note:

(1)

The business transfer included: Q1 2015: £38 million total income and £20 million total expenses, £2.4 billion net loans and advances, £6.2 billion deposits and £1.5 billion RWAs. Q4 2014: £42 million total income and £29 million total expenses including impairments, £2.6 billion net loans and advances, £6.5 billion deposits and £1.4 billion RWAs. Q1 2014: £33 million total income and £25 million total expenses, £2.6 billion net loans and advances, £6.7 billion deposit and £1.4 billion RWAs. Comparatives have not been restated.


Segment performance

 

Q1 2015 compared with Q4 2014 (continued)

 

Corporate & Institutional Banking

●

The new Corporate & Institutional Banking (CIB) leadership team has commenced implementation of its plan, announced on 26 February 2015, to create a simpler, more focused CIB. Following the announcement a substantial majority of customers have been reached by our customer contact programme. This programme explained our core product offering to go-forward customers and reassured others that we will continue to treat them fairly and honour our commitments.



●

Operating loss increased by £98 million to £741 million reflecting higher restructuring, litigation and conduct costs, partially offset by increased income and the impact of the net impairment releases in Q1 2015. Adjusted operating profit was £50 million, compared with a loss of £173 million in Q4 2014. 



●

Total income increased by £113 million to £804 million reflecting stronger performance in Rates and Credit partly offset by lower income in Currencies.



●

Operating expenses increased by £297 million to £1,589 million and included £500 million of litigation and conduct costs, compared with £382 million in Q4 2014, and £291 million of restructuring costs, compared with £88 million in Q4 2014.



●

RWAs fell by £4.3 billion, reflecting the ongoing risk reduction.

 

Citizens Financial Group

●

The secondary offering of Citizens Financial Group (CFG) was successfully completed at the end of March, resulting in the sale of 155 million shares of common stock, valued at $3.7 billion.  Combined with a $250 million preferred stock issuance and 10.5 million common stock share repurchase in early April, RBS's ownership interest in CFG was reduced to 40.8%.



●

Operating profit increased by £80 million ($111 million), or 45% (40%), to £257 million ($389 million) due to lower total expenses and impairment losses. Excluding restructuring costs and the depreciation and amortisation change(1), operating profit was up £14 million ($12 million), or 7% (4%). 



●

Total income increased by £31 million, or 4% to £797 million; on a US dollar basis total income was broadly flat with lower net interest income offset by higher non-interest income.  Net interest income was impacted by two fewer days in the quarter and increased senior debt and deposit costs offset by an increase in loans and a reduction in pay-fixed swap costs.  Seasonally lower non-interest income was offset by higher gains on the sale of mortgage loans and securities gains.



●

Operating expenses, excluding restructuring costs and the depreciation and amortisation change, increased by £26 million, or 5% to £547 million. In US dollar terms operating expenses remained flat driven by good expense discipline.



●

Impairment losses decreased £9 million ($15 million), or 19% (21%), to £38 million ($58 million) as the benefit of continued improvement in asset quality, a reduction in net charge-offs and a commercial recovery was somewhat offset by the effect of loan growth.



●

Average loans and advances were up 7% (2% on a US dollar basis) driven by strength in commercial, auto, student and mortgage loans partially offset by home equity run-off.



●

Average customer deposits were up 6% (1% on a US dollar basis) given growth across all deposit categories.

 

Note:

(1)

Starting Q1 2015, as it is a disposal group, CFG will no longer charge depreciation and amortisation.

 

Segment performance

 

Q1 2015 compared with Q4 2014 (continued)

 

RBS Capital Resolution

●

Consistent with our asset management principles, the operating focus in the quarter continued to be on capital intensive positions to maximise the capital accretion benefit and ensure this was achieved in an economic manner.

●

RCR funded assets fell to £11 billion, a reduction of £4 billion, or 25%, during the quarter. The reduction was primarily achieved by disposals, supplemented by repayments.

●

RCR remains on target to reduce funded assets by 85% to £5.7 billion, by the end of 2015, a year ahead of plan.

●

Disposal activity was across all sectors, with the most notable reductions in the Corporate and Ulster Bank asset management groups and continued to benefit from a combination of market liquidity and asset demand in specific sectors.

●

RWA equivalent reduction of £6 billion to £22 billion reflects a combination of disposals and repayments partially offset by the impact of impairment releases.

●

Operating profit for the quarter was £181 million. The disposal strategy and favourable market and economic conditions resulted in impairment releases of £109 million. Other operating income of £117 million was primarily driven by disposal gains and fair value adjustments.

●

The net effect of the operating profit of £181 million and RWA equivalent reduction of £6 billion(1) was CET1 accretion of £0.7 billion in the quarter.

 

Note:

(1)

Capital equivalent: £0.6 billion at an internal CET1 ratio of 10%.

 

Central items

●

Central items not allocated represented a charge of £211 million in the quarter compared with a charge of £622 million in Q4 2014. The change reflects lower Treasury funding costs, including volatile items under IFRS, which was a £108 million charge in the quarter versus £323 million in the previous quarter. In addition, Q4 2014 included a £247 million write-down of previously capitalised software expenditure.

 

 

Q1 2015 compared with Q1 2014

 

UK Personal & Business Banking

●

Operating profit decreased by £162 million to £348 million reflecting higher conduct costs of £354 million. Adjusted operating profit increased by £232 million to £732 million with lower impairments and improvements in efficiency partly offset by lower income.

●

Total income declined by £11 million to £1,452 million with lower asset income as the personal unsecured book continued to contract, and with lower fee income driven by lower packaged account, investment advice and credit card income. This was only partly offset by improvements in deposit income.

●

Operating expenses increased by £265 million to £1,130 million driven by additional conduct and restructuring costs of £384 million partly offset by continued improvements in underlying efficiency and non-repeat of technology write-off.

●

Net impairment releases totalled £26 million compared with a net impairment charge of £88 million in Q1 2014 reflecting continued improvements in asset quality and portfolio provision releases particularly in business banking.

●

Gross new mortgage lending totalled £3.7 billion in the quarter supporting net mortgage growth of 3% to £103.6 billion. New mortgage applications accelerated towards the end of the quarter with volume in March up 10% year on year. Deposits grew by 2% to £148 billion.

●

RWAs were 12% lower at £43 billion as asset quality continued to improve.

 

Segment performance

 

Q1 2015 compared with Q1 2014 (continued)

 

Ulster Bank

●

A significant weakening in the euro relative to sterling during Q1 2015 had a material impact on Ulster Bank's financial comparisons with prior periods.



●

Operating profit increased by £42 million to £51 million in Q1 2015, benefiting from the absence of net impairment losses supported by an enhanced collections performance and improved economic metrics. Adjusted operating profit was £50 million compared with £11 million in Q1 2014.



●

Total income decreased by £11 million to £190 million as a result of the weakening of the euro. Excluding the impact of the exchange rate movement total income increased by £5 million reflecting a continued improvement in deposit margins, stable loan product pricing and growth in new lending volumes. Net interest margin declined by 34 basis points reflecting a lower return on free funds coupled with a significant increase in the bank's low yielding liquid asset portfolio.



●

Operating expenses decreased by £6 million to £139 million as a result of the weakening of the euro. Excluding the impact of the exchange rate movement, operating expenses increased by £1 million with  higher pension charges and an investment in technology and operational improvements largely offset by  savings from lower staff numbers and a reduced property footprint.



●

Excluding the impact of exchange rate movements, net loans and advances to customers and customer deposit balances were broadly stable. New lending activity has continued to increase with mortgage drawdowns up 55% versus Q1 2014, reflecting the improvement in macro economic conditions.



●

RWAs declined by £6.3 billion to £22.4 billion reflecting further improvements in credit metrics coupled with the impact of exchange rate movements.

 

Commercial Banking

●

Comparisons are affected by the transfer of the Private Banking RBSI business to Commercial Banking on 1 January 2015(1).



●

Operating profit was £412 million compared with £321 million reflecting lower impairments, continued focus on costs, lower headcount and the transfer of the Private Banking RBSI business.



●

Total income was £822 million (including £38 million transferred from Private Banking) and benefited from deposit margin expansion. Q1 2014 results included Commercial Cards revenues, which were transferred to UK Personal & Business Banking in August 2014.



●

Operating expenses in Q1 2015 were flat compared with Q1 2014, with the impact of continued focus on discretionary cost saving and lower headcount offset by costs transferred from the Private Banking RBSI business.



●

The net impairment loss of £1 million included a reduction in individual and collective charges, down £26 million, and a net latent release in Q1 2015 of £13 million.

 

 

 

Note:

(1)

The business transfer included: Q1 2015: £38 million total income and £20 million total expenses, £2.4 billion net loans and advances, £6.2 billion deposits and £1.5 billion RWAs. Q4 2014: £42 million total income and £29 million total expenses including impairments, £2.6 billion net loans and advances, £6.5 billion deposits and £1.4 billion RWAs. Q1 2014: £33 million total income and £25 million total expenses, £2.6 billion net loans and advances, £6.7 billion deposit and £1.4 billion RWAs. Comparatives have not been restated.


Segment performance

 

Q1 2015 compared with Q1 2014 (continued)

 

Private Banking

●

Comparisons are affected by the transfer of the Private Banking RBSI business to Commercial Banking on 1 January 2015(1).



●

Operating profit was £28 million and was adversely affected by the maturity of higher interest rate hedges in December 2014 and lower investment and transactional income reflecting repricing of investment products and lower customer activity. Q1 2014 included £33 million of income and £25 million of expenses relating to the business transferred to Commercial Banking.



●

Assets under management increased by £0.7 billion, benefiting from positive market and exchange rate movements.

 

Corporate & Institutional Banking

●

Operating loss totalled £741 million, compared with a profit of £333 million in Q1 2014. This reflected lower income and higher restructuring, litigation and conduct costs, partially offset by lower adjusted expenses. Adjusted operating profit was £50 million, compared with a profit of £372 million in Q1 2014. 



●

Total income declined by £547 million to £804 million. This reflected the reduction in resources deployed, most notably in Credit which included the US asset-backed products business. Currencies initially incurred losses following the removal of the Swiss franc's peg to the euro, but this was mitigated by gains from increased volatility in Currency Options. Rates also benefited from heightened volatility and from the commencement of quantitative easing by the European Central Bank.



●

Operating expenses increased by £577 million to £1,589 million and included £500 million of litigation and conduct costs, compared with nil in Q1 2014, and £291 million of restructuring costs, compared with £39 million in Q1 2014. Adjusted expenses fell by 18% reflecting the ongoing drive to reduce costs and simplify the business.

●

Net impairment releases totalled £44 million in Q1 2015 and were driven by a write-back of latent loss provisions, partially offset by a single name impairment.

●

RWAs fell by £37 billion, reflecting the commitment throughout 2014, reinforced by the announcement in February 2015, to reduce the scale of CIB. The wind-down of US asset-backed products, in particular, generated a reduction of £13 billion.

 

Citizens Financial Group

●

Total income was up £80 million ($19 million), or 11% (2%), from Q1 2014 despite an estimated £15 million ($25 million) reduction related to the Illinois franchise sale in Q2 2014 and an £11 million ($17 million) reduction in securities gains.  Net interest income improvement was driven by the benefit of earning asset growth and a reduction in pay-fixed swap costs partially offset by continued pressure from the relatively persistent low rate environment on loan yields and mix and higher borrowing costs related to debt issuances.



●

Operating expenses, excluding restructuring costs and the depreciation and amortisation change, increased by £47 million, or 9%, to £547 million. In US dollar terms operating expenses were broadly flat. Q1 2014 included incentive reversals for prior year plans. This was offset by a decrease related to the Illinois divestiture.

 

 

Note:

(1)

The business transfer included: Q1 2015: £38 million total income and £20 million total expenses, £2.4 billion net loans and advances, £6.2 billion deposits and £1.5 billion RWAs. Q4 2014: £42 million total income and £29 million total expenses including impairments, £2.6 billion net loans and advances, £6.5 billion deposits and £1.4 billion RWAs. Q1 2014: £33 million total income and £25 million total expenses, £2.6 billion net loans and advances, £6.7 billion deposit and £1.4 billion RWAs. Comparatives have not been restated.


Segment performance

 

Q1 2015 compared with Q1 2014 (continued)

 

Citizens Financial Group (continued)

●

Impairment losses decreased £35 million ($63 million), or 48% (52%), to £38 million ($58 million), reflecting improved credit quality and the effect of one large commercial recovery.



●

Average loans and advances were up 18% (8% on a US dollar basis) due to commercial loan growth and retail loan growth driven by higher auto, residential mortgage and student loans partially offset by home equity run-off.



●

Average customer deposits were up 14% (4% on a US dollar basis), given growth across all deposit categories.

 

RBS Capital Resolution

●

RCR funded assets have been reduced by £13 billion, or 54%, since Q1 2014, driven by disposals and repayments and since inception on 1 January 2014 have reduced by £18 billion or 62%.



●

RWA equivalent decreased by £29 billion, or 57%, since Q1 2014. This primarily reflects disposals and repayments and since inception on 1 January 2014 have reduced by £43 billion or 67%.

 

Central items

●

Central items not allocated represented a charge of £211 million in the quarter compared with a gain of £5 million in Q1 2014. This is principally due to a charge of £27 million on the disposal of available-for-sale securities in Treasury in the quarter versus a gain of £203 million in Q1 2014.

 

 

Additional analysis of Segment performance is set out in Appendix 1.


Selected statutory financial statements

 

Condensed consolidated income statement for the period ended 31 March 2015

 

Quarter ended


31 March

31 December

31 March

2015 

2014 

2014 


£m 

£m 

£m 





Interest receivable

3,076 

3,238 

3,265 

Interest payable

(873)

(856)

(1,058)





Net interest income

2,203 

2,382 

2,207 





Fees and commissions receivable

989 

1,055 

1,117 

Fees and commissions payable

(177)

(204)

(231)

Income from trading activities

330 

(403)

922 

Gain on redemption of own debt

- 

- 

20 

Other operating income

174 

135 

651 





Non-interest income

1,316 

583 

2,479 





Total income

3,519 

2,965 

4,686 





Staff costs

(1,325)

(1,325)

(1,439)

Premises and equipment

(419)

(480)

(580)

Other administrative expenses

(1,339)

(1,999)

(577)

Depreciation, amortisation and write downs

(512)

(203)

(229)

Write down of goodwill and other intangible assets

- 

(311)

(82)





Operating expenses

(3,595)

(4,318)

(2,907)





(Loss)/profit before impairment losses

(76)

(1,353)

1,779 

Impairment releases/(losses)

129 

670 

(289)





Operating profit/(loss) before tax

53 

(683)

1,490 

Tax charge

(193)

(1,040)

(314)





(Loss)/profit from continuing operations

(140)

(1,723)

1,176 





(Loss)/profit from discontinued operations, net of tax




  - Citizens (1)

(320)

(3,885)

104 

  - Other

4 

3 

9 





(Loss)/profit from discontinued operations, net of tax

(316)

(3,882)

113 





(Loss)/profit for the period

(456)

(5,605)

1,289 

Non-controlling interests

84 

(71)

(19)

Preference share and other dividends

(74)

(115)

(75)





(Loss)/profit attributable to ordinary and B shareholders

(446)

(5,791)

1,195 





Loss per ordinary and equivalent B share (EPS) (2)




Basic and diluted EPS from continuing and discontinued operations

(3.9p)

(50.7p)

- 

Basic and diluted EPS from continuing operations

(2.1p)

(16.2p)

- 

 

Notes:

(1)

Included within Citizens discontinued operations are the results of the reportable operating segment Citizens Financial Group (CFG), the loss on transfer of CFG to disposal groups, subsequent fair value remeasurements related to Citizens, and certain Citizens related activities in Central items and related one-off and other items.

(2)

Q1 2014 earnings were all attributable to the DAS.

 


Selected statutory financial statements

 

Condensed consolidated statement of comprehensive income

for the period ended 31 March 2015

Quarter ended


31 March

31 December

31 March

2015 

2014 

2014 


£m 

£m 

£m 





(Loss)/profit for the period

(456)

(5,605)

1,289 





Items that do not qualify for reclassification




Actuarial losses on defined benefit plans

- 

(108)

- 

Tax

- 

(36)

- 






- 

(144)

- 





Items that do qualify for reclassification




Available-for-sale financial assets

202 

199 

264 

Cash flow hedges

124 

958 

295 

Currency translation

11 

424 

(135)

Tax

(102)

(264)

(88)






235 

1,317 

336 





Other comprehensive income after tax

235 

1,173 

336 





Total comprehensive (loss)/income for the period

(221)

(4,432)

1,625 





Total comprehensive (loss)/income is attributable to:




Non-controlling interests

47 

204 

24 

Preference shareholders

70 

99 

65 

Paid-in equity holders

4 

16 

10 

Dividend access share

- 

320 

 -

Ordinary and B shareholders

(342)

(5,071)

1,526 






(221)

(4,432)

1,625 

 

Key points

●

The movement in available-for-sale financial assets during the quarter reflects realised losses on available-for-sale bonds.



●

Cash flow hedging gains in the quarter largely results from decreases in Sterling swap rates across the maturity profile of the portfolio.



●

Currency translation gains in the quarter are principally due to the strengthening of the dollar against sterling, mostly offset by the impact of the weakening of the Euro against sterling.

 


Selected statutory financial statements

 

Condensed consolidated balance sheet at 31 March 2015

 

31 March

31 December

2015 

2014 


£m 

£m 




Assets



Cash and balances at central banks

75,521 

74,872 

Net loans and advances to banks

25,002 

23,027 

Reverse repurchase agreements and stock borrowing

16,071 

20,708 

Loans and advances to banks

41,073 

43,735 

Net loans and advances to customers

333,173 

334,251 

Reverse repurchase agreements and stock borrowing

53,329 

43,987 

Loans and advances to customers

386,502 

378,238 

Debt securities

79,232 

86,649 

Equity shares

6,325 

5,635 

Settlement balances

11,341 

4,667 

Derivatives

390,565 

353,590 

Intangible assets

7,619 

7,781 

Property, plant and equipment

5,336 

6,167 

Deferred tax

1,430 

1,540 

Prepayments, accrued income and other assets

5,995 

5,878 

Assets of disposal groups

93,673 

82,011 




Total assets

1,104,612 

1,050,763 




Liabilities



Bank deposits

37,235 

35,806 

Repurchase agreements and stock lending

27,997 

24,859 

Deposits by banks

65,232 

60,665 

Customer deposits

349,289 

354,288 

Repurchase agreements and stock lending

41,386 

37,351 

Customer accounts

390,675 

391,639 

Debt securities in issue

45,855 

50,280 

Settlement balances

11,083 

4,503 

Short positions

19,716 

23,029 

Derivatives

386,056 

349,805 

Accruals, deferred income and other liabilities

14,242 

13,346 

Retirement benefit liabilities

1,843 

2,579 

Deferred tax

381 

500 

Subordinated liabilities

22,004 

22,905 

Liabilities of disposal groups

85,244 

71,320 




Total liabilities

1,042,331 

990,571 




Equity



Non-controlling interests

5,473 

2,946 

Owners' equity*



  Called up share capital

6,925 

6,877 

  Reserves

49,883 

50,369 




Total equity

62,281 

60,192 




Total liabilities and equity

1,104,612 

1,050,763 




* Owners' equity attributable to:



Ordinary and B shareholders

51,861 

52,149 

Other equity owners

4,947 

5,097 





56,808 

57,246 




Contingent liabilities and commitments

237,087 

241,186 


Selected statutory financial statements

 

Condensed consolidated statement of changes in equity for the period ended 31 March 2015






Quarter ended


31 March

31 December

31 March

2015 

2014 

2014 

£m

£m

£m





Called-up share capital




At beginning of period

6,877 

6,832 

6,714 

Ordinary shares issued

48 

45 

38 





At end of period

6,925 

6,877 

6,752 





Paid-in equity




At beginning of period

784 

979 

979 

Reclassification (1)


(150)

(195)

- 





At end of period

634 

784 

979 






Share premium account




At beginning of period

25,052 

24,934 

24,667 

Ordinary shares issued

112 

118 

93 





At end of period

25,164 

25,052 

24,760 





Merger reserve




At beginning and end of period

13,222 

13,222 

13,222 





Available-for-sale reserve




At beginning of period

299 

172 

(308)

Unrealised gains

39 

173 

433 

Realised losses/(gains)

106 

(19)

(218)

Tax

(26)

(27)

(5)

Recycled to profit or loss on disposal of businesses (2)

- 

- 

36 

Transfer to retained earnings

(47)

- 

- 





At end of period

371 

299 

(62)





Cash flow hedging reserve




At beginning of period

1,029 

291 

(84)

Amount recognised in equity

498 

1,328 

653 

Amount transferred from equity to earnings

(386)

(370)

(358)

Tax

(41)

(220)

(70)

Transferred to retained earnings

9 

- 

- 





At end of period

1,109 

1,029 

141 






Foreign exchange reserve




At beginning of period

3,483 

3,173 

3,691 

Retranslation of net assets

494 

209 

(170)

Foreign currency (losses)/gains on hedges of net assets

(566)

114 

32 

Tax

(14)

(4)

(2)

Transfer to retained earnings

(618)

(9)

- 





At end of period

2,779 

3,483 

3,551 






Capital redemption reserve




At beginning and end of period

9,131 

9,131 

9,131 

 

Notes:

(1)

Paid-in equity reclassified to liabilities as a result of the call of RBS Capital Trust IV in January 2015 and RBS Capital Trust III in December 2014.

(2)

Net of tax - £11 million in the quarter ended 31 March 2014.

(3)

Relating to the secondary offering of Citizens Financial Group in March 2015.


Selected statutory financial statements

 

Condensed consolidated statement of changes in equity for the period ended 31 March 2015

Quarter ended


31 March

31 December

31 March

2015 

2014 

2014 


£m 

£m 

£m 





Retained earnings




At beginning of period

(2,518)

3,493 

867 

(Loss)/profit attributable to ordinary and B shareholders and other equity owners




  - continuing operations

(161)

(1,741)

1,164 

  - discontinued operations

(211)

(3,935)

106 

Equity preference dividends paid

(70)

(99)

(65)

Paid-in equity dividends paid, net of tax

(4)

(16)

(10)

Transfer from available-for-sale reserve

47 

- 

- 

Transfer from cash flow hedging reserve

(9)

- 

- 

Transfer from foreign exchange reserve

618 

9 

- 

Cost of placing CFG equity

(29)

- 

- 

Actuarial losses recognised in retirement benefit schemes




  - gross

- 

(108)

- 

  - tax

- 

(36)

- 

Loss on disposal of own shares held

- 

(8)

- 

Shares issued under employee share schemes

(56)

(50)

(36)

Share-based payments




  - gross

4 

3 

(39)

  - tax

- 

3 

(1)

Reclassification of paid-in equity

(27)

(33)

- 





At end of period

(2,416)

(2,518)

1,986 





Own shares held




At beginning of period

(113)

(136)

(137)

Disposal of own shares

2 

- 

- 

Shares issued under employee share schemes

- 

23 

1 





At end of period

(111)

(113)

(136)





Owners' equity at end of period

56,808 

57,246 

60,324 





Non-controlling interests




At beginning of period

2,946 

2,747 

473 

Currency translation adjustments and other movements

83 

101 

3 

Profit/(loss) attributable to non-controlling interests




  - continuing operations

21 

18 

12 

  - discontinued operations

(105)

53 

7 

Dividends paid

(11)

(4)

- 

Movements in available-for-sale securities




  - unrealised gains/(losses)

57 

42 

(1)

  - realised losses

- 

3 

3 

  - tax

(21)

(13)

- 

Movements in cash flow hedging reserve




  - amount recognised in equity

12 

18 

- 

  - amounts transferred from equity to earnings

- 

(18)

- 

Equity withdrawn and disposals

- 

(1)

- 

Equity raised (3)

2,491 

- 

115 





At end of period

5,473 

2,946 

612 





Total equity at end of period

62,281 

60,192 

60,936 





Total equity is attributable to:




Non-controlling interests

5,473 

2,946 

612 

Preference shareholders

4,313 

4,313 

4,313 

Paid-in equity holders

634 

784 

979 

Ordinary and B shareholders

51,861 

52,149 

55,032 






62,281 

60,192 

60,936 

 

For the notes to this table refer to page 29.


Notes

 

1. Basis of preparation

The condensed consolidated financial statements should be read in conjunction with RBS's 2014 Annual Report and Accounts which were prepared in accordance with International Financial Reporting Standards issued by the International Accounting Standards Board (IASB) and interpretations issued by the IFRS Interpretations Committee of the IASB as adopted by the European Union (EU) (together IFRS).

 

Accounting policies

There have been no significant changes to RBS's principal accounting policies as set out on pages 349 to 357 of the 2014 Annual Report and Accounts. Amendments to IFRSs effective for 2015 have not had a material effect on RBS's Q1 2015 results.

 

Critical accounting policies and key sources of estimation uncertainty

The judgements and assumptions that are considered to be the most important to the portrayal of RBS's financial condition are those relating to pensions, goodwill, provisions for liabilities, deferred tax, loan impairment provisions and fair value of financial instruments. These critical accounting policies and judgments are described on pages 357 to 359 of RBS's 2014 Annual Report and Accounts.

 

Going concern

Having reviewed RBS's forecasts, projections and other relevant evidence, the directors have a reasonable expectation that RBS will continue in operational existence for the foreseeable future. Accordingly, the results for the quarter ended 31 March 2015 have been prepared on a going concern basis.

 

Restatements

Citizens was classified as a disposal group on 31 December 2014 and its assets and liabilities from that date have been aggregated and presented as separate lines in accordance with IFRS 5. Citizens was also reclassified as a discontinued operation; comparatives for the quarter ended 31 March 2014 have been restated.


 

2. Citizens Financial Group

In March 2015 RBS sold 155.25 million shares in CFG (28.4% of CFG's common stock) for proceeds of £2.5 billion reducing its interest in CFG to 41.9%.  Transaction costs of £29 million were taken to owners' equity.

 

As required by IFRS 10 Consolidated Financial Statements, RBS continues to consolidate CFG despite no longer holding a majority of voting rights. Given the significance of its voting interest and the dispersion of other shareholdings, RBS is deemed under IFRS 10 to have 'de facto' control.

 

CFG, as a disposal group, is measured at the lower of carrying value and fair value less costs to sell.  At 31 March 2015 CFG was recorded at its fair value less costs to sell of £8.3 billion (101% of CFG's IFRS net tangible assets). The net loss of £320 million in Q1 2015 discontinued operations attributable to CFG comprised profit after tax for the period of £187 million less a write down to fair value less costs to sell of £507 million.


Notes

 

3. Income

Quarter ended


31 March

31 December

31 March

2015 

2014 

2014 


£m 

£m 

£m 





Loans and advances to customers

2,902 

3,086 

3,063 

Loans and advances to banks

105 

72 

95 

Debt securities

69 

80 

107 





Interest receivable

3,076 

3,238 

3,265 





Customer accounts

390 

392 

490 

Deposits by banks

13 

10 

35 

Debt securities in issue

211 

217 

287 

Subordinated liabilities

226 

225 

210 

Internal funding of trading businesses

33 

12 

36 





Interest payable

873 

856 

1,058 





Net interest income

2,203 

2,382 

2,207 





Fees and commissions receivable




  - payment services

231 

241 

250 

  - credit and debit card fees

181 

215 

213 

  - lending (credit facilities)

269 

281 

311 

  - brokerage

90 

78 

85 

  - investment management

82 

96 

102 

  - trade finance

64 

75 

60 

  - other

72 

69 

96 





Fees and commissions receivable

989 

1,055 

1,117 

Fees and commissions payable

(177)

(204)

(231)





Net fees and commissions

812 

851 

886 





Foreign exchange

171 

281 

211 

Interest rate

101 

(300)

225 

Credit

36 

(249)

356 

Own credit adjustments

95 

(84)

95 

Other

(73)

(51)

35 





Income from trading activities (1)

330 

(403)

922 





Gain on redemption of own debt

- 

- 

20 





Operating lease and other rental income

72 

104 

91 

Own credit adjustments

25 

(60)

44 

Changes in the fair value of FVTPL financial assets and liabilities and




  related derivatives

80 

13 

20 

Changes in fair value of investment properties

(4)

12 

(12)

(Loss)/profit on sale of:




  - securities

(29)

14 

196 

  - property, plant and equipment

13 

74 

24 

  - subsidiaries and associated undertakings

(62)

(2)

192 

Dividend income

42 

10 

8 

Share of profits less losses of associated undertakings

34 

40 

27 

Other income

3 

(70)

61 





Other operating income

174 

135 

651 





Total non-interest income

1,316 

583 

2,479 





Total income

3,519 

2,965 

4,686 

 

Note:

(1)

The analysis of income from trading activities is based on how the business is organised and the underlying risks managed. Income from trading activities comprises gains and losses on financial instruments held for trading, both realised and unrealised, interest income, dividends and the related hedging and funding costs in the trading book. Other includes equities & commodities.

 


Notes

 

4. Provisions for liabilities and charges



Regulatory and legal actions






Other

FX

Other







 customer

investigations/

regulatory


Property



PPI

IRHP

 redress

litigation

provisions

Litigation

and other

Total


£m

£m

£m (1)

£m

£m

£m

£m

£m










At 1 January 2015

799 

424 

580 

320 

183 

1,805 

663 

4,774 

Transfer

- 

- 

- 

50 

(50)

- 

- 

- 

Currency translation and other









  movements

- 

- 

2 

- 

3 

86 

7 

98 

Charge to income statement (2)

100 

- 

257 

334 

- 

176 

76 

943 

Releases to income statement (2)

- 

- 

- 

- 

- 

(4)

(56)

(60)

Provisions utilised

(110)

(103)

(50)

- 

- 

(11)

(87)

(361)










At 31 March 2015

789 

321 

789 

704 

136 

2,052 

603 

5,394 

 

Notes:

(1)

Closing provision primarily relates to investment advice and packaged accounts.

(2)

Relates to continuing operations.

 

 

There are uncertainties as to the eventual cost of redress in relation to certain of the provisions contained in the table above. Assumptions relating to these are inherently uncertain and the ultimate financial impact may be different from the amount provided. RBS will continue to monitor the position closely and refresh its assumptions.


 

5. Litigation, investigations and reviews

Except for the developments noted below, there have been no material changes to litigation, investigations and reviews as disclosed in the Report and Accounts for the year ended 31 December 2014.

 

Litigation

 

Shareholder litigation (US)

RBS and certain of its subsidiaries, together with certain current and former officers and directors were named as defendants in a purported class action filed in the United States District Court for the Southern District of New York involving holders of American Depositary Receipts (the ADR claims).

 

A consolidated amended complaint asserting claims under Sections 10 and 20 of the US Securities Exchange Act of 1934 and Sections 11, 12 and 15 of the Securities Act was filed in November 2011 on behalf of all persons who purchased or otherwise acquired the Group's American Depositary Receipts (ADRs) from issuance through 20 January 2009. In September 2012, the Court dismissed the ADR claims with prejudice. In August 2013, the Court denied the plaintiffs' motions for reconsideration and for leave to re-plead their case. The plaintiffs appealed, but on 15 April 2015, the United States Court of Appeals for the Second Circuit affirmed the lower court's dismissal of the plaintiffs' claims. 

 

Notes

 

5. Litigation, investigations and reviews (continued)

 

Investigations and reviews

 

LIBOR and other trading rates

In February 2013, RBS announced settlements with the Financial Services Authority (FSA) in the United Kingdom, the United States Commodity Futures Trading Commission and the United States Department of Justice (DOJ) in relation to investigations into submissions, communications and procedures around the setting of LIBOR. RBS agreed to pay penalties of £87.5 million, US$325 million and US$150 million to these authorities respectively to resolve the investigations. As part of the agreement with the DOJ, RBS plc entered into a Deferred Prosecution Agreement (DPA) in relation to one count of wire fraud relating to Swiss Franc LIBOR and one count for an antitrust violation relating to Yen LIBOR. On 17 April 2015, following expiry of the DPA, the DOJ filed a motion seeking dismissal of the criminal information underlying the DPA.  On 21 April 2015, the U.S. District Court in Connecticut granted the motion and ordered the charges dismissed; as result, the DPA is of no further effect.

 

Foreign exchange related investigations

In November 2014, RBS plc reached a settlement with the FCA in the United Kingdom and the United States Commodity Futures Trading Commission (CFTC) in relation to investigations into failings in the bank's Foreign Exchange businesses within its Corporate & Institutional Banking (CIB) segment. RBS plc agreed to pay penalties of £217 million to the FCA and $290 million to the CFTC to resolve the investigations. Payment of the fines was made on 19 November 2014.

 

As previously disclosed, RBS remains in discussions with other governmental and regulatory authorities on similar issues relating to failings in the Bank's Foreign Exchange business within its CIB segment. These include advanced settlement discussions regarding the criminal investigation being conducted by the DOJ and with certain other financial regulatory authorities and RBS expects that it will incur financial penalties in conjunction with any such settlements. The timing and final amounts of any settlements and related litigation risks and consequences remain uncertain and could be material.

 

On 21 July 2014, the Serious Fraud Office announced that it was launching a criminal investigation into allegations of fraudulent conduct in the foreign exchange market, apparently involving multiple financial institutions.


 

6. Recent developments

 

Sale of part of Citizens Financial Group Inc. stake

On 6 April 2015, CFG completed a private offering of $250 million, or 250,000 shares of its 5.500% fixed-to-floating rate non-cumulative perpetual Series A preferred stock, liquidation preference $1,000 per share.  The net proceeds of the offering were used to fund the repurchase of 10.5 million shares of CFG's common stock on 7 April 2015 at a price of $23.86 per share.  Following the repurchase, RBS's interest in CFG has reduced to 40.8%.

 

Notes

 

6. Recent developments (continued)

 

Further sale of North American loan portfolio to Mizuho

On 27 April 2015, RBS entered into a definitive agreement with Mizuho Bank, Ltd. ("Mizuho"), a wholly-owned subsidiary of the Mizuho Financial Group, for the sale of a further portfolio of corporate loan commitments. This transaction follows the announcement on 26 February 2015 of a sale to Mizuho of a portfolio of US and Canadian loan commitments.

 

This additional portfolio sold to Mizuho comprises $5.6 billion of loan commitments, including $0.5 billion of drawn assets as of 28 February 2015, and generated a profit after tax in the region of approximately $20 million in the year to 31 December 2014. The cash consideration will be approximately $0.5 billion, generating a loss on disposal, net of unamortised fees, of around $30 million (£20 million). Final cash consideration and loss will depend upon settlement date portfolio balances. Sale proceeds will be used for general corporate purposes. The transaction is expected to be substantially complete by the end of Q3 2015. The original transaction announced on 26 February 2015 remains on track and is subject to progressive closing as customer and agent banks' consents are obtained. Together with the announced sale to Mizuho in late February, approximately two thirds of our North American corporate loan portfolio and associated commitments identified for exit have now been disposed of.


 

7. Exchange rates

The following table shows the principal exchange rates:

 

£1 = €

Quarter average

Period end

31 March 2015

1.345

1.382

31 December 2014

1.268

1.285

31 March 2014

1.208

1.210




£1 = $

Quarter average

Period end

31 March 2015

1.514

1.485

31 December 2014

1.582

1.562

31 March 2014

1.655

1.668


 

8. Post balance sheet events

There have been no significant events between 31 March 2015 and the date of approval of this announcement which would require a change to or additional disclosure in the announcement.


 

 

 

 

 

 

 

 

Appendix 1

 

Additional

segment information

 

 


Appendix 1 - UK Personal & Business Banking





Quarter ended


31 March

31 December

31 March


2015 

2014 

2014 

Income statement

£m 

£m 

£m 





Net interest income

1,143 

1,209 

1,124 





Net fees and commissions

294 

315 

333 

Other non-interest income

15 

8 

6 





Non-interest income

309 

323 

339 





Total income

1,452 

1,532 

1,463 





Direct expenses




  - staff costs

(216)

(220)

(224)

  - other costs

(70)

(82)

(127)

Indirect expenses

(460)

(564)

(524)

Restructuring costs




  - direct

- 

(2)

- 

  - indirect

(30)

(16)

10 

Litigation and conduct costs

(354)

(650)

- 





Operating expenses

(1,130)

(1,534)

(865)





Profit/(loss) before impairment losses

322 

(2)

598 

Impairment releases/(losses)

26 

(41)

(88)





Operating profit/(loss)

348 

(43)

510 





Operating profit - adjusted (1)

732 

625 

500 





Analysis of income by product




Personal advances

216 

222 

235 

Personal deposits

190 

210 

142 

Mortgages

617 

656 

638 

Cards

175 

169 

198 

Business banking

269 

270 

245 

Other

(15)

5 

5 





Total income

1,452 

1,532 

1,463 





Analysis of impairments by sector




Personal advances

35 

36 

39 

Mortgages

(2)

(23)

1 

Business banking

(66)

3 

29 

Cards

7 

25 

19 





Total impairment (releases)/losses

(26)

41 

88 





Performance ratios




Return on equity (2)

15.4%

(3.5%)

22.0%

Return on equity - adjusted (1,2)

34.3%

29.6%

21.6%

Net interest margin

3.61%

3.74%

3.61%

Cost:income ratio

78%

100%

59%

Cost:income ratio - adjusted (1)

51%

57%

60%






31 March 

31 December 

31 March 


2015 

2014 

2014 

Capital and balance sheet

£bn 

£bn 

£bn 





Funded assets

134.6 

134.3 

132.8 

Total assets

134.6 

134.3 

132.8 

Net loans and advances to customers

127.4 

127.2 

125.5 

Risk elements in lending

3.6 

3.8 

4.5 

Impairment provisions

(2.4)

(2.6)

(2.9)

Customer deposits

148.0 

148.7 

144.6 

Risk-weighted assets (3)

42.6 

42.8 

48.5 

 

Notes:

(1)

Excluding restructuring costs and litigation and conduct costs.

(2)

Return on equity is based on operating profit after tax adjusted for preference share dividends divided by average notional equity (based on 13% of the monthly average of segmental RWAe).

(3)

RWAs on an end-point CRR basis.

(4)

International Private Banking business reclassified to disposal groups.



Appendix 1 - Ulster Bank

 

Quarter ended


31 March 

31 December 

31 March 


2015 

2014 

2014 

Income statement

£m 

£m 

£m 





Net interest income

133 

150 

154 





Net fees and commissions

33 

38 

32 

Other non-interest income

24 

16 

15 





Non-interest income

57 

54 

47 





Total income

190 

204 

201 





Direct expenses




  - staff costs

(60)

(65)

(63)

  - other costs

(17)

(19)

(17)

Indirect expenses

(63)

(78)

(63)

Restructuring costs




  - indirect

1 

4 

(2)

Litigation and conduct costs

- 

19 

- 





Operating expenses

(139)

(139)

(145)





Profit before impairment losses

51 

65 

56 

Impairment releases/(losses)

- 

104 

(47)





Operating profit

51 

169 

9 





Operating profit - adjusted (1)

50 

146 

11 





Average exchange rate

1.345 

1.268 

1.208 





Analysis of income by product




Corporate

50 

69 

69 

Retail

109 

100 

90 

Other

31 

35 

42 





Total income

190 

204 

201 





Analysis of impairments by sector




Mortgages

(13)

(39)

19 

Commercial real estate




  - investment

1 

(7)

8 

  - development

- 

4 

(3)

Other corporate

12 

(64)

17 

Other lending

- 

2 

6 





Total impairment (releases)/losses

- 

(104)

47 





Performance ratios




Return on equity (2)

6.2%

20.2%

1.0%

Return on equity - adjusted (1,2)

6.1%

17.5%

1.2%

Net interest margin

1.95%

2.14%

2.29%

Cost:income ratio

73%

68%

72%

Cost:income ratio - adjusted (1)

74%

79%

71%






31 March 

31 December 

31 March 


2015 

2014 

2014 

Capital and balance sheet

£bn 

£bn 

£bn 





Funded assets

26.5 

27.5 

26.0 

Total assets

26.6 

27.6 

26.2 

Net loans and advances to customers

20.5 

22.0 

23.2 

Risk elements in lending

4.4 

4.8 

4.7 

Impairment provisions

(2.5)

(2.7)

(3.4)

Customer deposits

19.2 

20.6 

21.1 

Risk-weighted assets

22.4 

23.8 

28.7 

Spot exchange rate

1.382 

1.285 

1.210 





For the notes to this table refer to page 1.





Appendix 1 - Commercial Banking

 

Quarter ended


31 March 

31 December 

31 March 


2015 

2014 

2014 

Income statement

£m 

£m 

£m 





Net interest income

546 

521 

488 





Net fees and commissions

207 

217 

221 

Other non-interest income

69 

93 

61 





Non-interest income

276 

310 

282 





Total income

822 

831 

770 





Direct expenses




  - staff costs

(129)

(118)

(133)

  - other costs

(54)

(73)

(62)

Indirect expenses

(225)

(284)

(213)

Restructuring costs




  - indirect

(1)

(13)

(1)

Litigation and conduct costs

- 

(62)

- 





Operating expenses

(409)

(550)

(409)





Profit before impairment losses

413 

281 

361 

Impairment losses

(1)

(33)

(40)





Operating profit

412 

248 

321 





Operating profit - adjusted (1)

413 

323 

322 





Analysis of income by business




Commercial lending

449 

477 

446 

Deposits

116 

105 

72 

Asset and invoice finance

178 

186 

180 

Other

79 

63 

72 





Total income

822 

831 

770 





Analysis of impairments by sector




Commercial real estate

(2)

5 

11 

Asset and invoice finance

1 

7 

2 

Private sector services (education, health, etc)

3 

- 

(10)

Banks & financial institutions

- 

- 

2 

Wholesale and retail trade repairs

(2)

4 

12 

Hotels and restaurants

(3)

6 

3 

Manufacturing

1 

1 

3 

Construction

- 

1 

2 

Other

3 

9 

15 





Total impairment losses

1 

33 

40 





Performance ratios




Return on equity (2)

11.9%

6.8%

9.7%

Return on equity - adjusted (1,2)

11.9%

9.2%

9.7%

Net interest margin

2.87%

2.77%

2.68%

Cost:income ratio

50%

66%

53%

Cost:income ratio - adjusted (1)

50%

57%

53%






31 March 

31 December 

31 March 


2015 

2014 

2014 

Capital and balance sheet

£bn 

£bn 

£bn 





Funded assets

93.3 

89.4 

89.6 

Total assets

93.3 

89.4 

89.6 

Net loans and advances to customers

88.8 

85.1 

84.9 

Risk elements in lending

2.4 

2.5 

3.4 

Impairment provisions

(0.9)

(1.0)

(1.3)

Customer deposits

99.0 

86.8 

87.6 

Risk-weighted assets (3)

65.5 

64.0 

63.5 

For the notes to this table refer to page 1.

Appendix 1 - Private Banking





Quarter ended


31 March 

31 December 

31 March 


2015 

2014 

2014 

Income statement

£m 

£m 

£m 





Net interest income

128 

175 

170 





Net fees and commissions

75 

78 

88 

Other non-interest income

11 

14 

15 





Non-interest income

86 

92 

103 





Total income

214 

267 

273 





Direct expenses




  - staff costs

(76)

(75)

(76)

  - other costs

(12)

(21)

(15)

Indirect expenses

(98)

(132)

(108)

Restructuring costs




  - direct

- 

(6)

- 

  - indirect

1 

(2)

- 

Litigation and conduct costs

(2)

(90)

- 





Operating expenses

(187)

(326)

(199)





Profit/(loss) before impairment losses

27 

(59)

74 

Impairment releases

1 

- 

1 





Operating profit/(loss)

28 

(59)

75 





Operating profit - adjusted (1)

29 

39 

75 





Of which: international private banking activities (4)








Total income

51 

54 

57 

Operating expenses

(44)

(51)

(44)

Operating profit

7 

3 

13 





Analysis of income by business




Investments

39 

42 

45 

Banking

175 

225 

228 





Total income

214 

267 

273 





Performance ratios




Return on equity (2)

4.4%

(12.9%)

13.4%

Return on equity - adjusted (1,2)

4.6%

6.2%

13.4%

Net interest margin

3.25%

3.74%

3.70%

Cost:income ratio

87%

122%

73%

Cost:income ratio - adjusted (1)

87%

85%

73%






31 March 

31 December 

31 March 


2015 

2014 

2014 

Capital and balance sheet

£bn 

£bn 

£bn 





Funded assets

17.8 

20.4 

21.1 

Total assets

17.9 

20.5 

21.2 

Net loans and advances to customers

14.0 

16.5 

16.7 

Assets under management

29.2 

28.3 

28.5 

Risk elements in lending

0.1 

0.2 

0.3 

Impairment provisions

(0.1)

(0.1)

(0.1)

Customer deposits

29.6 

36.1 

36.6 

Risk-weighted assets (3)

10.2 

11.5 

12.0 





Of which: international private banking activities (4)








Net loans and advances to customers

3.0 

3.1 

3.3 

Assets under management

13.7 

13.4 

13.7 

Customer deposits

7.5 

7.3 

7.8 

Risk-weighted assets (3)

2.9 

2.7 

3.4 





For the notes to this table refer to page 1.





Appendix 1 - Corporate & Institutional Banking





Quarter ended


31 March 

31 December 

31 March 


2015 

2014 

2014 

Income statement

£m 

£m 

£m 





Net interest income from banking activities

202 

222 

179 





Net fees and commissions

235 

219 

243 

Income from trading activities

309 

212 

885 

Other operating income

58 

38 

44 





Non-interest income

602 

469 

1,172 





Total income

804 

691 

1,351 





Direct expenses




  - staff costs

(180)

(63)

(270)

  - other costs

(78)

(100)

(110)

Indirect expenses

(540)

(659)

(593)

Restructuring costs




  - direct

(16)

(49)

(13)

  - indirect

(275)

(39)

(26)

Litigation and conduct costs

(500)

(382)

- 





Operating expenses

(1,589)

(1,292)

(1,012)





(Loss)/profit before impairment losses

(785)

(601)

339 

Impairment releases/(losses)

44 

(42)

(6)





Operating (loss)/profit

(741)

(643)

333 





Operating profit/(loss) - adjusted (1)

50 

(173)

372 





Analysis of income by product




Rates

217 

79 

359 

Currencies

143 

210 

192 

Credit

235 

116 

465 

Global Transaction Services

189 

190 

207 

Portfolio

151 

171 

162 





Total (excluding revenue share and run-off businesses)

935 

766 

1,385 

Inter-segment revenue share

(54)

(59)

(60)

Run-off businesses

(77)

(16)

26 





Total income

804 

691 

1,351 





Performance ratios




Return on equity (2)

(17.1%)

(13.8%)

4.4%

Return on equity - adjusted (1,2)

(0.4%)

(4.8%)

5.0%

Net interest margin

1.12%

1.11%

0.85%

Cost:income ratio

198%

187%

75%

Cost:income ratio - adjusted (1)

99%

119%

72%






31 March 

31 December 

31 March 


2015 

2014 

2014 

Capital and balance sheet

£bn 

£bn 

£bn 





Funded assets

248.4 

241.1 

286.6 

Total assets

623.8 

577.2 

547.0 

Reverse repos

68.4 

61.6 

78.1 

Net loans and advances to customers

76.7 

72.8 

70.5 

Net loans and advances to banks

18.5 

16.9 

20.0 

Securities

48.2 

57.0 

75.0 

Risk-weighted assets (3)




  - credit risk




    - non-counterparty

49.8 

51.3 

59.0 

    - counterparty

26.1 

25.1 

34.0 

  - market risk

18.4 

18.9 

35.3 

  - operational risk

8.5 

11.8 

11.9 






102.8 

107.1 

140.2 

 

For the notes to this table refer to page 1.


Appendix 1 - Citizens Financial Group (US dollar)

 

Quarter ended


31 March 

31 December 

31 March 


2015 

2014 

2014 

Income statement

$m 

$m 

$m 





Net interest income

837 

846 

809 





Net fees and commissions

272 

293 

279 

Other non-interest income

97 

69 

99 





Non-interest income

369 

362 

378 





Total income

1,206 

1,208 

1,187 





Direct expenses




  - staff costs

(436)

(417)

(416)

  - other costs

(313)

(408)

(412)

Restructuring costs

(10)

(32)

- 





Operating expenses

(759)

(857)

(828)





Profit before impairment losses

447 

351 

359 

Impairment losses

(58)

(73)

(121)





Operating profit

389 

278 

238 





Operating profit - adjusted (1)

399 

310 

238 





Average exchange rate - US$/£

1.514 

1.582 

1.655 





Performance ratios




Return on equity (2)

7.2%

5.3%

4.7%

Return on equity - adjusted (1,2)

7.4%

5.9%

4.7%

Net interest margin

2.83%

2.86%

2.94%

Cost:income ratio

63%

71%

70%

Cost:income ratio - adjusted (1)

62%

68%

70%






31 March 

31 December 

31 March 


2015 

2014 

2014 

Capital and balance sheet

$bn 

$bn 

$bn 





Funded assets

135.6 

132.0 

126.2 

Total assets

136.3 

132.6 

126.8 

Net loans and advances to customers

94.1 

93.1 

87.9 

Risk elements in lending

2.0 

2.1 

2.2 

Impairment provisions

(0.8)

(0.8)

(0.9)

Customer deposits (excluding repos)

97.7 

94.6 

91.6 

Risk-weighted assets (3)

106.9 

106.8 

102.2 





Spot exchange rate

1.485 

1.562 

1.668 

 

For the notes to this table refer to page 1.


Appendix 1 - RBS Capital Resolution

 

RCR is managed and analysed in four asset management groups - Ulster Bank (RCR Ireland), Real Estate Finance, Corporate and Markets. Real Estate Finance excludes commercial real estate lending in Ulster Bank.

Quarter ended

31 March 

31 December 

31 March 


2015 

2014 

2014 


£m 

£m 

£m 





Income statement




Net interest income

(8)

(17)

(5)





Net fees and commissions

3 

15 

14 

Income from trading activities (1)

8 

(207)

16 

Other operating income (1)

117 

24 

48 





Non-interest income

128 

(168)

78 





Total income

120 

(185)

73 





Direct expenses




  - staff costs

(25)

(41)

(38)

  - other costs

(6)

(29)

(18)

Indirect expenses

(17)

(25)

(23)

Restructuring costs

- 

(3)

- 





Operating expenses

(48)

(98)

(79)





Profit/(loss) before impairment losses

72 

(283)

(6)

Impairment releases/(losses) (1)

109 

681 

(108)





Operating profit/(loss)

181 

398 

(114)





Operating profit/(loss) - adjusted (2)

181 

401 

(114)





Total income




Ulster Bank

(17)

8 

(13)

Real Estate Finance

25 

59 

83 

Corporate

91 

(75)

(2)

Markets

21 

(177)

5 





Total income

120 

(185)

73 


`

`

`

Impairment (releases)/losses




Ulster Bank

(139)

(712)

52 

Real Estate Finance

(28)

10 

89 

Corporate

10 

10 

(34)

Markets

48 

11 

1 





Total impairment (releases)/losses

(109)

(681)

108 





Loan impairment charge as % of gross loans and advances (3)




Ulster Bank

(8.6%)

(25.9%)

1.3%

Real Estate Finance

(3.2%)

1.0%

4.1%

Corporate

0.9%

0.6%

(1.5%)

Markets

(2.0%)

- 

- 





Total

(4.2%)

(12.6%)

1.2%

 

Notes:

(1)

Asset disposals contributed £119 million (Q4 2014 - £291 million; Q1 2014 - £56 million) to RCR's operating profit: impairment provision releases of £64 million (Q4 2014 - £321 million; Q1 2014 - £64 million); £19 million loss in income from trading activities (Q4 2014 - £11 million loss; Q1 2014 - £5 million loss) and £74 million gain in other operating income (Q4 2014 - £19 million loss; Q1 2014 - £3 million loss).

(2)

Excluding restructuring costs.

(3)

Includes disposal groups.

 

Appendix 1 - RBS Capital Resolution

 

31 March 

31 December 

31 March 

2015 

2014 

2014 


£bn 

£bn 

£bn 





Capital and balance sheet




Loans and advances to customers (gross) (1)

15.1 

21.9 

34.0 

Loan impairment provisions

(7.1)

(10.9)

(15.7)





Net loans and advances to customers

8.0 

11.0 

18.3 





Debt securities

0.8 

1.0 

2.2 

Funded assets

11.1 

14.9 

24.3 

Total assets

22.8 

29.0 

38.8 





Risk elements in lending (1)

10.2 

15.4 

23.0 

Provision coverage (2)

70%

71%

68%

Risk-weighted assets




  - Credit risk




    - non-counterparty

9.7 

13.6 

29.6 

    - counterparty

3.8 

4.0 

5.7 

  - Market risk

4.1 

4.4 

5.2 

  - Operational risk

(0.4)

- 

- 





Total risk-weighted assets

17.2 

22.0 

40.5 





Total RWA equivalent (3)

21.7 

27.3 

50.9 





Gross loans and advances to customers (1)




Ulster Bank

6.5 

11.0 

15.5 

Real Estate Finance

3.5 

4.1 

8.6 

Corporate

4.5 

6.2 

9.1 

Markets

0.6 

0.6 

0.8 






15.1 

21.9 

34.0 





Funded assets - Ulster Bank




Commercial real estate - investment

0.7 

1.2 

2.4 

Commercial real estate - development

0.4 

0.7 

0.8 

Other corporate

0.4 

0.7 

1.2 






1.5 

2.6 

4.4 





Funded assets - Real Estate Finance (4)




UK

2.3 

2.5 

4.7 

Germany

0.3 

0.4 

1.4 

Spain

0.5 

0.5 

0.6 

Other

0.4 

0.8 

1.0 






3.5 

4.2 

7.7 





Funded assets - Corporate




Structured finance

0.9 

1.7 

2.2 

Shipping

1.5 

1.8 

2.0 

Other

1.8 

2.3 

4.4 






4.2 

5.8 

8.6 





Funded assets - Markets




Securitised products

1.5 

1.8 

3.0 

Emerging markets

0.4 

0.5 

0.6 






1.9 

2.3 

3.6 

 

Notes:

(1)

Includes disposal groups.

(2)

Provision coverage represents loan impairment provisions as a percentage of risk elements in lending.

(3)

RWA equivalent (RWAe) is an internal metric that measures the equity capital employed in segments. RWAe converts both performing and non-performing exposures into a consistent capital measure, being the sum of the regulatory RWAs and the regulatory capital deductions, the latter converted to RWAe by applying a multiplier. RBS applies a CET1 ratio of 10% for RCR; this results in an end point CRR RWAe conversion multiplier of 10.

(4)

Includes investment properties. 

 


Appendix 1 - RBS Capital Resolution

 

Funded assets







Beginning 





End of


of period 

Repayments

Disposals (1)

Impairments 

Other

period

Quarter ended 31 March 2015

£bn 

£bn 

£bn 

£bn 

£bn 

£bn 








Ulster Bank

2.6 

- 

(1.1)

0.1 

(0.1)

1.5 

Real Estate Finance

4.2 

(0.1)

(0.5)

- 

(0.1)

3.5 

Corporate

5.8 

(0.6)

(1.2)

- 

0.2 

4.2 

Markets

2.3 

(0.1)

(0.3)

- 

- 

1.9 








Total

14.9 

(0.8)

(3.1)

0.1 

- 

11.1 

 

Risk-weighted assets







Beginning 



Risk


Other (3)

End of 


of period 

Repayments

Disposals (1)

parameters (2)

Impairments 

period 

Quarter ended 31 March 2015

£bn 

£bn 

£bn 

£bn 

£bn 

£bn 

£bn 









Ulster Bank

1.3 

- 

(0.4)

(0.2)

- 

- 

0.7 

Real Estate Finance

4.7 

(0.1)

(0.5)

(0.3)

- 

(0.1)

3.7 

Corporate

7.2 

(0.3)

(1.3)

(0.9)

- 

0.2 

4.9 

Markets

8.8 

(0.2)

(0.4)

- 

- 

(0.3)

7.9 









Total

22.0 

(0.6)

(2.6)

(1.4)

- 

(0.2)

17.2 

 

Capital deductions






Beginning 



Risk

Impairments 

Other (3)

End of 


of period 

Repayments

Disposals (1)

parameters (2)

period 

Quarter ended 31 March 2015

£m 

£m 

£m 

£m 

£m 

£m 

£m 









Ulster Bank

258 

- 

(107)

13 

85 

(13)

236 

Real Estate Finance

111 

(20)

1 

76 

8 

(18)

158 

Corporate

112 

(56)

(67)

41 

(19)

4 

15 

Markets

53 

(3)

(5)

(5)

- 

(3)

37 









Total

534 

(79)

(178)

125 

74 

(30)

446 

 

RWA equivalent (4)






Beginning 



Risk

Impairments 

Other (3)

End of 


of period 

Repayments

Disposals (1)

parameters (2)

period 

Quarter ended 31 March 2015

£bn 

£bn 

£bn 

£bn 

£bn 

£bn 

£bn 









Ulster Bank

3.9 

- 

(1.4)

- 

0.8 

(0.2)

3.1 

Real Estate Finance

5.8 

(0.3)

(0.4)

0.5 

- 

(0.3)

5.3 

Corporate

8.3 

(0.9)

(2.0)

(0.5)

(0.2)

0.3 

5.0 

Markets

9.3 

(0.3)

(0.4)

- 

- 

(0.3)

8.3 









Total

27.3 

(1.5)

(4.2)

- 

0.6 

(0.5)

21.7 

 

Notes:

(1)

Includes all effects relating to disposals, including associated removal of deductions from regulatory capital.

(2)

Principally reflects credit migration and other technical adjustments.

(3)

Includes fair value adjustments and foreign exchange movements.

(4)

RWA equivalent (RWAe) is an internal metric that measures the equity capital employed in segments. RWAe converts both performing and non-performing exposures into a consistent capital measure, being the sum of the regulatory RWAs and the regulatory capital deductions, the latter converted to RWAe by applying a multiplier. RBS applies a CET1 ratio of 10% for RCR; this results in an end point CRR RWAe conversion multiplier of 10.

 

Appendix 1 - RBS Capital Resolution










Gross loans and advances, REIL and impairments


















Credit metrics


Quarter ended





REIL as a

Provisions

Provisions


Impairment



Gross



% of gross

as a %

as a % of


(releases)/

Amounts


loans

REIL

Provisions

loans

of REIL

gross loans


losses (2)

written-off

31 March 2015 (1)

£bn

£bn

£bn

%

%

%


£m

£m











By sector:










Commercial real estate










  - investment

4.2 

3.1 

1.7 

74 

55 

40 


(54)

925 

  - development

4.2 

3.9 

3.4 

93 

87 

81 


(87)

1,621 

Asset finance

2.0 

0.9 

0.4 

45 

44 

20 


64 

37 

Other corporate

4.7 

2.2 

1.6 

47 

73 

34 


(32)

622 











Total

15.1 

10.1 

7.1 

67 

70 

47 


(109)

3,205 











By donating segment










  and sector










Ulster Bank










Commercial real estate










 - investment

1.7 

1.6 

1.1 

94 

69 

65 


(58)

751 

 - development

3.6 

3.5 

3.2 

97 

91 

89 


(85)

1,589 

Other corporate

1.2 

1.2 

1.0 

100 

83 

83 


4 

527 











Total Ulster Bank

6.5 

6.3 

5.3 

97 

84 

82 


(139)

2,867 











Commercial Banking










Commercial real estate










  - investment

1.0 

0.6 

0.2 

60 

33 

20 


- 

36 

  - development

0.4 

0.3 

0.1 

75 

33 

25 


(3)

32 

Other corporate

0.9 

0.3 

0.2 

33 

67 

22 


(10)

14 











Total Commercial Banking

2.3 

1.2 

0.5 

52 

42 

22 


(13)

82 











CIB










Commercial real estate










  - investment

1.5 

0.9 

0.4 

60 

44 

27 


4 

138 

  - development

0.2 

0.1 

0.1 

50 

100 

50 


1 

- 

Asset finance

2.0 

0.9 

0.4 

45 

44 

20 


64 

36 

Other corporate

2.6 

0.7 

0.4 

27 

57 

15 


(26)

82 











Total CIB

6.3 

2.6 

1.3 

41 

50 

21 


43 

256 











Total

15.1 

10.1 

7.1 

67 

70 

47 


(109)

3,205 











Of which:










UK

8.0 

4.7 

3.1 

59 

66 

39 


(79)

936 

Europe

6.8 

5.2 

3.9 

76 

75 

57 


(70)

2,246 

US

0.2 

0.1 

- 

50 

- 

- 


25 

- 

RoW

0.1 

0.1 

0.1 

100 

100 

100 


15 

23 











Customers

15.1 

10.1 

7.1 

67 

70 

47 


(109)

3,205 

Banks

0.5 

0.1 

0.1 

20 

100 

20 


- 

- 











Total

15.6 

10.2 

7.2 

65 

70 

46 


(109)

3,205 

 

Notes:

(1)

Includes disposal groups.

(2)

Impairment (releases)/losses include those relating to AFS securities; sector analyses above include allocation of latent impairment charges.

 


 

 

 

 

 

 

 

 

Appendix 2

 

Go-forward business profile

 

 

 


Appendix 2 Go-forward business profile

 

RBS is committed to a leaner, less volatile business based around its core franchises of PBB and CPB. To achieve this goal a number of initiatives have been announced which include, but are not limited to, the restructuring of CIB, the divestment of the remaining stake in CFG, the exit of Williams & Glyn and the continued run down of RCR. Significant progress towards these exits is expected in 2015. The following table illustrates the impact on certain key performance measures of these initiatives by showing the 'go-forward' profile of the bank and the segments, businesses and portfolios which it intends to exit. This information is presented to illustrate the strategy and its impact on the business and is on a non-statutory basis and should be read in conjunction with the notes below as well as the section titled "Forward-looking Statements".

Go-forward business profile (pro forma)


Exit group overview (pro forma)













 International




Total



UK

 Ulster

 Commercial

Private

CIB go-

Other go-

Total go-


CIB

 Williams

private



Other

exit

 Total

Quarter ended and as at

PBB (1)

Bank

Banking

 Banking (2)

 forward (3)

 forward (4)

 forward


 legacy (3)

& Glyn (5)

banking

 Citizens

 RCR

 investments

 group

RBS

31 March 2015

£bn

£bn

£bn

£bn

£bn

£bn

£bn


£bn

£bn

£bn

£bn

£bn

£bn

£bn

£bn


















Total income

1.2 

0.2 

0.8 

0.2 

0.5 

- 

2.9 


0.3 

0.2 

- 

0.8 

0.1 

- 

1.4 

4.3 

Total operating expenses

















  - adjusted (6)

(0.6)

(0.1)

(0.4)

(0.2)

(0.4)

(0.1)

(1.8)


(0.4)

(0.1)

- 

(0.5)

- 

- 

(1.0)

(2.8)

Impairment releases

- 

- 

- 

- 

- 

- 

- 


- 

- 

- 

- 

0.1 

- 

0.1 

0.1 

Operating profit/(loss) - adjusted (6)

0.6 

0.1 

0.4 

- 

0.1 

(0.1)

1.1 


(0.1)

0.1 

- 

0.3 

0.2 

- 

0.5 

1.6 

Funded assets

115 

27 

93 

12 

184 

94 

525 


64 

20 

6 

87 

11 

1 

189 

714 

Risk-weighted assets

32 

22 

66 

7 

47 

9 

183 


56 

11 

3 

72 

17 

7 

166 

349 

Return on equity - adjusted (6,7)

6%

12%

4%

nm

nm

13%


nm

nm

5%

7%

nm

nm

7%

10%

 

Notes:

(1)

Excludes Williams & Glyn.

(2)

Excludes international private banking.

(3)

The CIB results split into go-forward and capital resolution elements are based on a modelled approach pending outcomes of ongoing implementation planning and therefore is subject to change.

(4)

Other go-forward is primarily Centre, which includes the liquidity portfolio.

(5)

Does not reflect the cost base, funding and capital profile of a standalone bank.

(6)

Excludes restructuring and litigation and conduct costs.

(7)

Segmental ROE is calculated using operating profit after tax on a non-statutory basis adjusted for preference share dividends divided by average notional equity (based on 13% of average RWAe). Total RBS ROE is calculated using operating profit after tax on a non-statutory basis less preference dividends divided by average RBS tangible equity. PBB adjusted ROE - 25%; CPB adjusted ROE - 11%.

 


 

 

 

 

 

 

 

 

Appendix 3

 

Income statement reconciliations

 

 


Appendix 3 Income statement reconciliations

 

Quarter ended


31 March 2015


Non-

Reallocation of

Presentational


Statutory

statutory

one-off items

adjustments (1)

CFG (2)

£m

£m 

£m 

£m 

£m







Interest receivable

3,686 

- 

- 

(610)

3,076 

Interest payable

(930)

- 

- 

57 

(873)







Net interest income

2,756 

- 

- 

(553)

2,203 







Fees and commissions receivable

1,178 

- 

- 

(189)

989 

Fees and commissions payable

(186)

- 

- 

9 

(177)

Income from trading activities

270 

95 

- 

(35)

330 

Other operating income

313 

(110)

- 

(29)

174 







Non-interest income

1,575 

(15)

- 

(244)

1,316 







Total income

4,331 

(15)

- 

(797)

3,519 







Staff costs

(1,558)

- 

(55)

288 

(1,325)

Premises and equipment

(487)

- 

(10)

78 

(419)

Other administrative expenses

(511)

- 

(964)

136 

(1,339)

Depreciation, amortisation and write downs

(232)

- 

(280)

- 

(512)

Restructuring costs

(453)

- 

453 

- 

- 

Litigation and conduct costs

(856)

- 

856 

- 

- 







Operating expenses

(4,097)

- 

- 

502 

(3,595)







Profit/(loss) before impairment releases

234 

(15)

- 

(295)

(76)

Impairment releases

91 

- 

- 

38 

129 







Operating profit

325 

(15)

- 

(257)

53 

Own credit adjustments (3)

120 

(120)

- 

- 

- 

Strategic disposals

(135)

135 

- 

- 

- 

Citizens discontinued operations

(257)

- 

- 

257 

- 







Profit before tax

53 

- 

- 

- 

53 

Tax charge

(193)

- 

- 

- 

(193)







Loss from continuing operations

(140)

- 

- 

- 

(140)







Loss from discontinued operations, net of tax






  - Citizens

(320)

- 

- 

- 

(320)

  - Other

4 

- 

- 

- 

4 







Loss from discontinued operations, net of tax

(316)

- 

- 

- 

(316)







Loss for the period

(456)

- 

- 

- 

(456)

Non-controlling interests

84 

- 

- 

- 

84 

Preference share and other dividends

(74)

- 

- 

- 

(74)







Loss attributable to ordinary and B shareholders

(446)

- 

- 

- 

(446)

 

For the notes to this refer to the page 3.



Appendix 3 Income statement reconciliations

 

Quarter ended


31 December 2014


Non-

Reallocation of

Presentational


Statutory

statutory

one-off items

adjustments (1)

CFG (2)

£m

£m 

£m 

£m 

£m







Interest receivable

3,823 

- 

- 

(585)

3,238 

Interest payable

(908)

- 

- 

52 

(856)







Net interest income

2,915 

- 

- 

(533)

2,382 







Fees and commissions receivable

1,247 

- 

- 

(192)

1,055 

Fees and commissions payable

(211)

- 

- 

7 

(204)

Income from trading activities

(295)

(84)

- 

(24)

(403)

Other operating income

204 

(47)

- 

(22)

135 







Non-interest income

945 

(131)

- 

(231)

583 







Total income

3,860 

(131)

- 

(764)

2,965 







Staff costs

(1,455)

- 

(134)

264 

(1,325)

Premises and equipment

(525)

- 

(31)

76 

(480)

Other administrative expenses

(827)

(2)

(1,315)

145 

(1,999)

Depreciation, amortisation and write downs

(250)

- 

- 

47 

(203)

Restructuring costs

(563)

- 

563 

- 

- 

Litigation and conduct costs

(1,164)

- 

1,164 

- 

- 

Write down of goodwill and other intangible assets

(74)

- 

(247)

10 

(311)







Operating expenses

(4,858)

(2)

- 

542 

(4,318)







Loss before impairment releases

(998)

(133)

- 

(222)

(1,353)

Impairment releases

623 

- 

- 

47 

670 







Operating loss

(375)

(133)

- 

(175)

(683)

Own credit adjustments (3)

(144)

144 

- 

- 

- 

Citizens discontinued operations

(175)

- 

- 

175 

- 

RFS Holdings minority interest

11 

(11)

- 

- 

- 







Loss before tax

(683)

- 

- 

- 

(683)

Tax charge

(1,040)

- 

- 

- 

(1,040)







Loss from continuing operations

(1,723)

- 

- 

- 

(1,723)







Loss from discontinued operations, net of tax






  - Citizens

(3,885)

- 

- 

- 

(3,885)

  - Other

3 

- 

- 

- 

3 







Loss from discontinued operations, net of tax

(3,882)

- 

- 

- 

(3,882)







Loss for the period

(5,605)

- 

- 

- 

(5,605)

Non-controlling interests

(71)

- 

- 

- 

(71)

Preference share and other dividends

(115)

- 

- 

- 

(115)







Loss attributable to ordinary and B shareholders

(5,791)

- 

- 

- 

(5,791)

 

For the notes to this table refer to the following page.



Appendix 3 Income statement reconciliations

 

Quarter ended


31 March 2014


Non-

Reallocation of

Presentational


Statutory

statutory

one-off items

adjustments (1)

CFG (2)

£m

£m 

£m 

£m 

£m







Interest receivable

3,799 

1 

- 

(535)

3,265 

Interest payable

(1,101)

(4)

- 

47 

(1,058)







Net interest income

2,698 

(3)

- 

(488)

2,207 







Fees and commissions receivable

1,291 

- 

- 

(174)

1,117 

Fees and commissions payable

(236)

- 

- 

5 

(231)

Income from trading activities

856 

96 

- 

(30)

922 

Gain on redemption of own debt

- 

20 

- 

- 

20 

Other operating income

444 

247 

- 

(40)

651 







Non-interest income

2,355 

363 

- 

(239)

2,479 







Total income

5,053 

360 

- 

(727)

4,686 







Staff costs

(1,647)

(1)

(43)

252 

(1,439)

Premises and equipment

(594)

- 

(59)

73 

(580)

Other administrative expenses

(687)

1 

(25)

134 

(577)

Depreciation, amortisation and write downs

(269)

(1)

(2)

43 

(229)

Restructuring costs

(129)

- 

129 

- 

- 

Write down of goodwill and other intangible assets

(82)

- 

- 

- 

(82)







Operating expenses

(3,408)

(1)

- 

502 

(2,907)







Profit before impairment losses

1,645 

359 

- 

(225)

1,779 

Impairment losses

(362)

- 

- 

73 

(289)







Operating profit

1,283 

359 

- 

(152)

1,490 

Own credit adjustments (3)

139 

(139)

- 

- 

- 

Gain on redemption of own debt

20 

(20)

- 

- 

- 

Strategic disposals

191 

(191)

- 

- 

- 

Citizens discontinued operations

(152)

- 

- 

152 

- 

RFS Holdings minority interest

9 

(9)

- 

- 

- 







Profit before tax

1,490 

- 

- 

- 

1,490 

Tax charge

(314)

- 

- 

- 

(314)







Profit from continuing operations

1,176 

- 

- 

- 

1,176 







Profit from discontinued operations, net of tax






  - Citizens

104 

- 

- 

- 

104 

  - Other

9 

- 

- 

- 

9 







Profit from discontinued operations, net of tax

113 

- 

- 

- 

113 







Profit for the period

1,289 

- 

- 

- 

1,289 

Non-controlling interests

(19)

- 

- 

- 

(19)

Preference share and other dividends

(75)

- 

- 

- 

(75)







Profit attributable to ordinary and B shareholders

1,195 

- 

- 

- 

1,195 

 

Notes:

(1)

Reallocation of restructuring costs and litigation and conduct costs into the statutory operating expense lines.

(2)

The statutory results of Citizens Financial Group (CFG), which is classified as a discontinued operation.

(3)

Reallocation of £95 million gain (Q4 2014 - £84 million loss; Q1 2014 - £95 million gain) to income from trading activities and £25 million gain (Q4 2014 - £60 million loss; Q1 2014 - £44 million gain) to other operating income.

 


This information is provided by RNS
The company news service from the London Stock Exchange
 
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