Interim Results

Royal Bank of Scotland Group PLC 04 August 2005 Part 1 Interim Results for the half year ended 30 June 2005 THE ROYAL BANK OF SCOTLAND GROUP plc CONTENTS Page Presentation of information 2 2005 First half highlights 3 Results summary 4 PRO FORMA RESULTS 5 Group Chief Executive's review 6 Summary consolidated income statement 10 Financial review - pro forma basis 11 Divisional performance 13 Corporate Banking and Financial Markets 14 Retail Markets 16 Retail Banking 17 Retail Direct 19 Wealth Management 20 Manufacturing 21 Citizens 22 RBS Insurance 24 Ulster Bank 26 Central items 27 Average balance sheet 28 Average interest rates, yields, spreads and margins 29 Summary consolidated balance sheet 30 Overview of summary consolidated balance sheet 31 Notes on pro forma results 33 Analysis of income, expenses and provisions 35 Asset quality 36 Analysis of loans and advances to customers 36 Risk elements in lending 37 Market risk 38 STATUTORY RESULTS 39 Reconciliation of statutory and pro forma income statement 40 Condensed consolidated income statement 42 Review of condensed consolidated income statement 43 Condensed consolidated balance sheet 45 Overview of condensed consolidated balance sheet 46 Condensed statement of changes in equity 48 Condensed consolidated cash flow statement 49 Notes 50 Regulatory ratios and other information 56 Forward-looking statements 57 Independent review report by the auditors 58 Financial calendar 59 Contacts 59 THE ROYAL BANK OF SCOTLAND GROUP plc PRESENTATION OF INFORMATION In preparing its interim results, the Group has applied IFRS expected to be extant at 31 December 2005. As a result of continued amendments to IAS 39 'Financial Instruments: Recognition and Measurement' during 2004 and into 2005 the Group was not in a position fully to implement this standard for statutory reporting from 1 January 2004. The Group has therefore taken advantage of the option in IFRS 1 ' First-time Adoption of International Financial Reporting Standards' to implement IAS 39, together with IAS 32 'Financial Instruments: Disclosure and Presentation' and IFRS 4 'Insurance Contracts', from 1 January 2005 without restating its 2004 profit and loss account and balance sheet. This comparative information is referred to as the 'statutory basis' or 'statutory results'. This was the basis for the Group's IFRS Transition Report published on 8 June 2005. However, given the importance of IAS 32, IAS 39 and IFRS 4, the Group provided an indication of their effect on profit before tax and on earnings per share in June 2005. We are now providing detailed comparative information on a pro forma basis that includes the estimated effect of these standards for the six months to 30 June 2004 to facilitate inter-period comparison. Their overall effect on profit before tax and earnings per share is consistent with the guidance given in June 2005. The pro forma income statement for the six months ended 30 June 2004 has been prepared as though the requirements of IAS 32, IAS 39 and IFRS 4 had been applied from 1 January 2004 except for the requirements relating to hedge accounting; no hedge ineffectiveness has been recognised in profit or loss. Impairment provisions reflect the information and estimates on which previous GAAP provisions were established. Classification of financial assets into held-to-maturity, held-for-trading, available-for-sale, loans and receivables or designated as at fair value through profit or loss at 1 January 2004 is consistent with the approach adopted on 1 January 2005 for the statutory information. The results for 2005 with pro forma comparatives for 2004 are presented on pages 5 to 37 and with the statutory results for 2004 on pages 39 to 55. A consolidated opening balance sheet as at 1 January 2005 is presented on page 30 incorporating the initial effect of implementing IAS 32, IAS 39 and IFRS 4. The bases of preparation of the pro forma information are detailed on page 33 and the principal adjustments to the statutory results are detailed on pages 40 to 41. THE ROYAL BANK OF SCOTLAND GROUP plc 2005 FIRST HALF HIGHLIGHTS Compared with 2004 first half pro forma results â€¢ Income up 15% to Â£12,465 million. â€¢ Profit before tax, intangibles amortisation and integration costs up Â£598 million, 18% to Â£4,011 million. â€¢ Profit before tax up 14% to Â£3,688 million. â€¢ Excluding acquisitions and currency movements, income was up 10%, costs up 9% and operating profit up 12%. â€¢ Cost:income ratio, excluding acquisitions 41.7% compared with 41.8% for the first half of 2004. â€¢ Adjusted earnings per ordinary share up 8% to 86.7p. â€¢ Basic earnings per ordinary share up 4% to 79.8p. â€¢ Customer growth in all divisions. â€¢ Average loans and advances to customers up 25%. â€¢ Average customer deposits up 16%. â€¢ Overall credit quality stable and problem loan metrics continue to improve. â€¢ Interim dividend 19.4p per ordinary share, up 15.5%. Comparison with 2004 first half statutory results is set out on page 43 of this Announcement. THE ROYAL BANK OF SCOTLAND GROUP plc RESULTS SUMMARY Pro forma Statutory First half First half First half 2005 2004 Increase 2004 Â£m Â£m Â£m Â£m Total income 12,465 10,861 1,604 11,192 _______ _______ _____ _______ Operating expenses* 5,485 4,744 741 4,697 _______ _______ _____ _______ Operating profit before provisions* 4,858 4,196 662 4,505 _______ _______ _____ _______ Profit before tax, intangibles amortisation and 4,011 3,413 598 3,767 integration costs _______ _______ _____ _______ Intangibles amortisation 42 4 38 4 _______ _______ _____ _______ Integration costs 281 178 103 178 _______ _______ _____ _______ Profit before tax 3,688 3,231 457 3,585 _______ _______ _____ _______ Cost:income ratio** 42.2% 41.8% 40.1% _______ _______ _______ Cost:income ratio** excluding acquisitions 41.7% 41.8% 40.1% _______ _______ _______ Basic earnings per ordinary share 79.8p 76.4p 3.4p 79.7p _______ _______ _____ _______ Adjusted earnings per ordinary share*** 86.7p 80.6p 6.1p 83.9p _______ _______ _____ _______ * excluding intangibles amortisation and integration costs. ** the cost:income ratio is based on operating expenses excluding intangibles amortisation and integration costs, and after netting operating lease depreciation against rental income. *** adjusted earnings per ordinary share is based on earnings adjusted for intangibles amortisation and integration costs. Sir Fred Goodwin, Group Chief Executive, said: 'These results continue some consistent themes in the Group's performance - double digit income, profit and dividend growth and an increasing diversity of income by both geography and business segment. I am particularly pleased with the performance of Corporate Banking and Financial Markets which has delivered high quality earnings across its business here in the UK and also in Europe, the US and Asia Pacific. In addition Citizens, Ulster Bank and RBS Insurance have each delivered a good performance, while keeping the integration of their respective acquisitions well on target. Despite the well documented easing of consumer demand in the UK our Retail Markets divisions recorded increased income and customer numbers. Increasing diversity ensures we can gain from strengthening market conditions in different geographies and consequently are not overly dependent on the performance of any single economy'. THE ROYAL BANK OF SCOTLAND GROUP plc PRO FORMA RESULTS To allow more meaningful comparison with the 2005 first half results, pro forma results have been prepared for the first half of 2004. The pro forma results include the impact of standards relating to financial instruments and insurance contracts (IAS 32, IAS 39 and IFRS 4) and the bases of preparation of these results and the principal adjustments to the statutory results are described on pages 33 and 40 and 41, respectively. A detailed reconciliation of the consolidated income statement for the six months ended 30 June 2004 from a statutory basis to a pro forma basis is shown on page 41. The Group Chief Executive's review on page 6 and the financial review on pages 10 to 37 compare the results for the first half of 2005 with the pro forma results for the first half of 2004. THE ROYAL BANK OF SCOTLAND GROUP plc GROUP CHIEF EXECUTIVE'S REVIEW We have delivered strong income and profit growth in the first half of 2005. Profit before tax, amortisation of intangibles and integration costs increased by 18% to Â£4,011 million. Our ability to achieve sustained growth owes much to the diversity of our income streams, which are balanced both by geography and by customer, and to the growing contribution of recent acquisitions. Total income increased by 15% to Â£12,465 million. Corporate Banking and Financial Markets and Citizens produced particularly strong performances, tempered by a lower rate of growth in our Retail Markets business, comprising Retail Banking, Retail Direct and Wealth Management. Underlying business metrics remain good with improved customer service scores and growth in customer numbers in all divisions. Excluding acquisitions and currency movements, total income rose by 10%. Growth in both lending and deposits has remained strong. Average loans and advances to customers increased by 17%, excluding acquisitions. We were especially successful in expanding our mortgage book, with good growth in the UK and Ireland. Average customer deposits, excluding acquisitions, grew by 9%, with customer balances in higher interest savings accounts growing faster than current account balances. Excluding acquisitions and currency movements, operating expenses increased by 9% and the cost:income ratio improved slightly to 41.7% compared with 41.8% in the first half of 2004. Including Charter One, with its higher cost:income ratio, the Group's cost:income ratio was 42.2%. All of the Group initiatives to improve efficiency remain fully on track albeit that IFRS re-bases the cost: income ratio to a higher level. Overall credit quality remains stable, with total provisions rising more slowly than average loans and advances. Lower rates of provisioning in CBFM reflected the continuation of the trend of improving credit quality in corporate banking. Against this, as we indicated at the time of our final results for 2004, provisions in Retail Markets have risen, reflecting the growth in lending in previous years as well as a slight increase in the proportion of customers in arrears. Operating profit excluding acquisitions and currency movements increased by 12% and adjusted earnings per share increased by 8% to 86.7p. Dividend per share has increased by 15.5%. Capital ratios at 30 June 2005 were 6.6% (Tier 1) and 11.4% (Total). The implementation of IFRS and the consequent changes to the FSA rules, particularly in respect of pension fund deficits, reduced the Group's Tier 1 ratio at 30 June 2005 by 50 basis points. On a like for like basis, the Group's Tier 1 ratio would have been 7.1% compared with 7.0% at 31 December 2004 under UK GAAP. THE ROYAL BANK OF SCOTLAND GROUP plc GROUP CHIEF EXECUTIVE'S REVIEW (continued) REVIEW OF DIVISIONS Corporate Banking and Financial Markets (CBFM) achieved a strong performance in the first half, with further progress from our core mid-corporate franchise and particularly robust growth from large corporate and institutional banking. Total income rose by 16% to Â£4,308 million and contribution by 23% to Â£2,534 million. All CBFM's principal businesses experienced strong lending growth, with average loans and advances to customers increasing by 17%. Large corporates, especially, increased drawings on their loan facilities. Customer deposits grew by 13%. Net interest income, excluding the cost of funding rental assets, grew by 10% to Â£1,700 million. Non-interest income increased by 20% to Â£2,841 million, with strong performances from the full range of our businesses. Fee income from customer services in risk management, financial structuring debt raising and banking operations grew strongly as we continued to extend our customer franchise and other non-interest income from a range of businesses was up from a low level in the first half of 2004. Income from trading activities also rose strongly. This reflects an excellent performance by our growing interest rate derivatives business, driven by increasing customer volumes, as well as the expansion of our financial markets activities in Europe and the US. RBS Greenwich Capital also delivered income from trading activities that matched its strong result in the first half of 2004. We have continued to invest in the development of our financial markets and structured finance businesses in Europe, as well as in our core corporate banking operations in the UK. In the US, our debt capital markets business, launched just over a year ago, is already producing encouraging results. These investments, together with higher performance-related bonuses, contributed to a 13% increase in costs to Â£1,589 million. CBFM's strong performance in the first half maintains the division's consistent record of growing both income and contribution, thanks to the strength and diversity of its businesses, and to the investment made over the years in expanding its product and geographic coverage. Retail Markets was established in June to strengthen co-ordination and delivery of our multi-brand retail strategy. It increased total income by 6% and contribution before impairment provisions by 5% in the first half of 2005. The component parts of Retail Markets: Retail Banking, Retail Direct and Wealth Management are discussed below. â€¢ Retail Banking has faced more difficult market conditions, with consumer lending growing at a slower pace than in recent years, some tightening of lending spreads and an increase in provisions. We have, however, continued to outgrow the market in mortgages, where average lending rose by 16% to Â£45.1 billion. Total income increased by 3% to Â£2,621 million, and contribution fell by 2% to Â£1,480 million. Retail Banking net interest margin declined as price repositioning of the unsecured lending book resulted in a greater percentage at current pricing; growth in savings products outstripped that in current accounts and other low interest accounts; and low risk mortgages continued to grow strongly. With direct expense growth contained at 2%, Retail Banking's contribution before provisions increased by 1% to Â£1,775 million. Provisions for loan impairment rose by 18% to Â£295 million. This largely reflects growth in lending over recent years. THE ROYAL BANK OF SCOTLAND GROUP plc GROUP CHIEF EXECUTIVE'S REVIEW (continued) REVIEW OF DIVISIONS (continued) â€¢ Retail Direct increased its income by 13% reflecting continued good growth in card and payment services, supermarket banking and mortgages. Increased provisions, resulting from some credit quality deterioration in credit cards, as we signalled earlier in the year, limited its contribution to Â£325 million, up 4%. Net interest income rose by 12%, with average lending up 11% and net interest margins held stable. Mortgage balances grew particularly strongly, rising by 25% to Â£10.6 billion. The mix effect of this strong growth in mortgages, which earn lower margins, reduced the net interest margin. This was, however, offset by an increase in interest-bearing credit card balances as a percentage of total card balances. Tesco Personal Finance continued to make strong progress, winning customers especially in credit cards. Direct expenses grew by 9%, reflecting continued investment in new business areas such as First Active mortgages in the UK. Provisions for loan impairment increased by 34% to Â£278 million, reflecting growth in lending volumes as well as the increasing arrears levels we reported at the year end. The trend in arrears has, however, shown signs of stabilisation in recent months. â€¢ Wealth Management increased its income by 8% and its contribution by 16% to Â£208 million, with good growth from Coutts UK. Net interest income rose by 5%, as a result of good growth in lending and deposit volumes. Non-interest income was 10% higher, reflecting both improved equity markets and new investment business. Manufacturing's costs increased by 9% to Â£1,317 million, though this increase would have been lower without the application of new IFRS rules on software amortisation. In addition to supporting normal growth in the business, the increase reflected mostly higher technology spending, which is delivering income and cost benefits across the Group, and the continuing upgrade of our regional property portfolio, including the opening of our new Spinningfields regional centre in Manchester. Citizens' income increased, in US dollars, by 72% and its contribution rose by 79% to $1,403 million, including Charter One, whose integration into the Group remains fully on track to deliver the cost savings and income benefits we anticipated. Charter One contributed $516 million in the six month period. The first phase of integration - the technology conversion - was completed last month, five months ahead of schedule. This paves the way for a second phase of cost savings derived from transforming the way Charter One does business, and gives us the ability to introduce the Citizens product-set to Charter One existing and new customers. Citizens' New England and Mid-Atlantic franchise, meanwhile, continued to achieve good growth. Excluding Charter One, Citizens' total income rose by 12% and contribution by 13% to $887 million, with good volume growth in both deposits and lending partially offset by the effect of tighter asset spreads on net interest margin. RBS Insurance increased its income by 7% and its contribution by 6% to Â£435 million - a good performance in difficult market conditions. The Group continued to build on its already strong position in the UK insurance market, with the number of motor policies increasing by 6% from 30 June 2004, and has succeeded in raising premium income, despite continued competitive pressure on pricing. Privilege made good progress, with motor policy numbers increasing by 25% between December and June. Motor policy numbers in continental Europe rose by 15%. Although net claims increased by 8%, partly as a result of the severe storms experienced earlier in the year, tight expense control meant that the UK combined operating ratio, including manufacturing costs, improved slightly to 93.1%, compared with 93.3% for the full year 2004. The integration of Churchill remains fully on track, and its contribution in the first half, net of manufacturing costs, rose to Â£103 million. That is more than the profit of Â£86 million it reported for the whole of 2002, the year before its acquisition. THE ROYAL BANK OF SCOTLAND GROUP plc GROUP CHIEF EXECUTIVE'S REVIEW (continued) REVIEW OF DIVISIONS (continued) Ulster Bank increased its income by 15% and its contribution by 18% to Â£251 million. Net interest income rose by 18%, reflecting strong growth in lending. Mortgage lending grew especially strongly, with particularly good progress in the Republic of Ireland, where our share of new business is now up to 18%. The mix impact of this contributed to a decline in net interest margin. Non-interest income also gained from strong growth in lending fees. The integration of First Active remains fully on track. Outlook The economic outlook for the remainder of 2005 remains clearly positive, although it is noticeable that some of the elements contributing to this view have changed during the first half of the year. In the UK it now seems likely that interest rates have peaked, which should ease some of the pressure felt on household budgets, to which interest rates have been but one contributor. At the same time, consumer credit quality shows signs of having stabilised, against a backdrop of historically high levels of employment and household wealth. That said the attendant 'belt tightening' in the consumer sector has created a sense of the prospects for both growth and sentiment whilst satisfactory in absolute terms are relatively more subdued than earlier in the year. The prospects for our business in the United States are markedly better given the robust performance of the US economy. While the economic environment is subdued in some areas of Europe, the prospects for the relevant parts of the economy in which we operate comfortably support our growth targets. Our results for the first half highlight the benefits of strength and diversity in our operations and income streams, and we would expect this to be equally apparent in the second half of the year. Sir Fred Goodwin Group Chief Executive THE ROYAL BANK OF SCOTLAND GROUP plc SUMMARY CONSOLIDATED INCOME STATEMENT FOR THE HALF YEAR ENDED 30 JUNE 2005 (unaudited) In the income statement set out below, intangibles amortisation and integration costs are shown separately. In the statutory income statement on page 42, these items are included in operating expenses. Pro forma First half First half 2005 2004 Â£m Â£m Net interest income 4,734 4,271 _______ _______ Non-interest income (excluding insurance net premium income) 4,902 3,896 Insurance net premium income 2,829 2,694 _______ _______ Non-interest income 7,731 6,590 _______ _______ Total income 12,465 10,861 Operating expenses 5,485 4,744 _______ _______ Profit before other operating charges 6,980 6,117 Insurance net claims 2,122 1,921 _______ _______ Operating profit before provisions 4,858 4,196 Provisions 847 783 _______ _______ Profit before tax, intangible assets amortisation 4,011 3,413 and integration costs Amortisation of purchased intangible assets 42 4 Integration costs 281 178 _______ _______ Profit on ordinary activities before tax 3,688 3,231 Tax on profit on ordinary activities 1,095 914 _______ _______ Profit for period 2,593 2,317 Minority interests 34 16 Preference dividends 25 - _______ _______ Profit attributable to ordinary shareholders 2,534 2,301 _______ _______ Basic earnings per ordinary share (Note 5) 79.8p 76.4p _______ _______ Adjusted earnings per ordinary share (Note 5) 86.7p 80.6p _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc FINANCIAL REVIEW - PRO FORMA BASIS In the following analyses, the results for the six months ended 30 June 2005 are compared with the pro forma results for the six months ended 30 June 2004, which are presented in accordance with the bases of preparation detailed on page 33. Profit Profit before tax, intangibles amortisation and integration costs increased by 18% or Â£598 million, from Â£3,413 million to Â£4,011 million. Profit before tax was up 14%, from Â£3,231 million to Â£3,688 million. Total income The Group achieved strong growth in income during the first half of 2005. Total income was up 15% or Â£1,604 million to Â£12,465 million. Excluding acquisitions and at constant exchange rates, total income was up by 10%, Â£1,079 million. Net interest income increased by 11% to Â£4,734 million and represents 38% of total income (2004 - 39%). Average loans and advances to customers and average customer deposits grew by 25% and 16% respectively, or 17% and 9% respectively excluding acquisitions. Non-interest income increased by 17% to Â£7,731 million and represents 62% of total income (2004 - 61%). Fees receivable were up 17% with good growth in transmission and card related fees reflecting higher volumes. General insurance premium income increased by 6%, reflecting volume growth in both motor and home insurance products. In Financial Markets, income from trading activities grew strongly with increased volumes reflecting growth in customer-driven products resulting in an increase in revenue of 14%. Income from rental assets (operating lease and investment property portfolios) grew by 11% to Â£725 million. Net interest margin The Group's net interest margin at 2.60% was down from 2.83% in 2004. Of the reduction of 23 basis points, strong organic growth in lower margin mortgage lending accounted for 9 basis points. The balance of the decline includes the flattening of the US dollar yield curve (4 basis points), a change in the deposit mix (3 basis points), the price repositioning of the Group's UK retail unsecured lending book (3 basis points) and higher levels of rental assets (2 basis points). Operating expenses Operating expenses, excluding intangibles amortisation and integration costs, rose by 16% to Â£5,485 million in support of higher business volumes together with investment in efficiency enhancement and business development initiatives. Excluding acquisitions and at constant exchange rates, operating expenses were up by 9%, Â£447 million. Cost:income ratio The Group's cost:income ratio was 42.2% compared with 41.8% in 2004. Excluding acquisitions and at constant exchange rates, the cost:income ratio improved slightly to 41.7%. Net insurance claims Bancassurance and general insurance claims, after reinsurance, which under IFRS include maturities and surrenders, increased by 10% to Â£2,122 million reflecting volume growth and maturities of our guaranteed capital bond. Provisions The profit and loss charge for impairment provisions was Â£847 million compared with Â£783 million in the first half of 2004, an increase of 8%, or 5% excluding acquisitions. This reflects improvements in credit quality in CBFM and higher provisions in unsecured lending due to both growth in previous years and increased arrears in credit cards. THE ROYAL BANK OF SCOTLAND GROUP plc Financial Review - PRO FORMA BASIS (continued) The ratio of risk elements in lending to gross loans and advances to customers excluding reverse repos improved to 1.63% at 30 June 2005 (1 January 2005 - 1.84%). Risk elements in lending and potential problem loans represented 1.64% of gross loans and advances to customers excluding reverse repos at 30 June 2005 (1 January 2005 - 1.85%). Provision coverage of risk elements in lending and potential problem loans improved to 71% at 30 June 2005 (1 January 2005 - 70%). Integration Integration costs were Â£281 million compared with Â£178 million in the first half of 2004. Included in both periods is some Â£140 million of software costs previously written-off as incurred under UK GAAP but now amortised under IFRS relating to the acquisition of NatWest. All such software will be fully amortised by the end of 2005. The balance principally relates to the integration of Churchill, First Active and Citizens' acquisitions, including Charter One which was acquired in August 2004. Earnings and dividends Basic earnings per ordinary share increased by 4%, from 76.4p to 79.8p. Earnings per ordinary share adjusted for intangibles amortisation and integration costs, increased by 8%, from 80.6p to 86.7p. An interim dividend of 19.4p per ordinary share, an increase of 15.5%, will be paid on 7 October 2005 to shareholders registered on 12 August 2005. The interim dividend is covered 4.5 times by earnings before intangibles amortisation and integration costs. Balance sheet Total assets were Â£757.2 billion at 30 June 2005, 9% higher than total assets of Â£696.5 billion at 1 January 2005. Lending to customers, excluding repurchase agreements and stock borrowing ('reverse repos'), increased in the first half of 2005 by 11% or Â£34.2 billion to Â£349.4 billion. Customer deposits, excluding repurchase agreements and stock lending ('repos'), grew by 7% or Â£18.7 billion to Â£276.4 billion over the same period. Compared with 30 June 2004, average loans and advances to customers increased by 25%, Â£61.0 billion, and average customer deposits were up 17%, Â£35.3 billion. Capital ratios at 30 June 2005 were 6.6% (Tier 1) and 11.4% (Total). The implementation of IFRS and the consequent changes to the FSA rules, particularly in respect of pension fund deficits, reduced the Group's Tier 1 ratio at 30 June 2005 by 50 basis points. On a like for like basis, the Group's Tier 1 ratio would have been 7.1% compared with 7.0% at 31 December 2004 under UK GAAP. Profitability The adjusted after-tax return on ordinary equity, which is based on profit attributable to ordinary shareholders before intangibles amortisation and integration costs, and average ordinary equity, was 18.2% compared with 19.0% for the first half of 2004. This movement reflects underlying improvements in profitability offset by the impact of acquisitions. THE ROYAL BANK OF SCOTLAND GROUP plc DIVISIONAL PERFORMANCE The contribution of each division before amortisation of purchased intangible assets, integration costs and, where appropriate, Manufacturing costs is detailed below. Pro forma First half First half 2005 2004 Increase Â£m Â£m % Corporate Banking and Financial Markets 2,534 2,054 23 Retail Markets Retail Banking 1,480 1,507 (2) Retail Direct 325 314 4 Wealth Management 208 180 16 Total Retail Markets 2,013 2,001 1 Manufacturing (1,317) (1,211) (9) Citizens 749 430 74 RBS Insurance 435 410 6 Ulster Bank 251 212 18 Central items (654) (483) (35) _______ _______ _______ Profit before amortisation of purchased intangible assets 4,011 3,413 18 and integration costs _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc CORPORATE BANKING AND FINANCIAL MARKETS Pro forma First half First half 2005 2004 Â£m Â£m Net interest income excluding funding cost of rental assets 1,700 1,552 Funding cost of rental assets (233) (197) _______ _______ Net interest income 1,467 1,355 _______ _______ Fees and commissions receivable 786 695 Fees and commissions payable (134) (126) Income from trading activities 1,175 1,034 Income from rental assets 725 654 Other operating income 289 101 _______ _______ Non-interest income 2,841 2,358 _______ _______ Total income 4,308 3,713 _______ _______ Direct expenses - staff costs 982 830 - other 256 233 - operating lease depreciation 351 343 _______ _______ 1,589 1,406 _______ _______ Contribution before provisions 2,719 2,307 Provisions 185 253 _______ _______ Contribution 2,534 2,054 _______ _______ 30 June 1 January 2005 2005 Â£bn Â£bn Total assets* 414.3 360.9 Loans and advances to customers - gross* - banking book 151.1 137.9 - trading book 13.9 10.1 Rental assets 12.4 11.5 Customer deposits* 107.4 100.6 _______ _______ * excluding reverse repos and repos Corporate Banking and Financial Markets ('CBFM') is the largest provider of banking services and structured financing to medium and large businesses in the UK and a growing provider of debt financing and risk management solutions to large businesses in Europe and North America and to financial institutions worldwide. The business provides an integrated range of products and services, including corporate and commercial banking, treasury and capital markets products, structured and acquisition finance, trade finance, leasing and factoring. CBFM is also a leading global provider of debt, foreign exchange and derivatives products and includes RBS Greenwich Capital in North America. THE ROYAL BANK OF SCOTLAND GROUP plc CORPORATE BANKING AND FINANCIAL MARKETS (continued) Contribution increased by 23% or Â£480 million to Â£2,534 million reflecting growth in all business areas and a lower charge for provisions. Contribution before provisions increased by 18% to Â£2,719 million. Total income was up 16% or Â£595 million to Â£4,308 million. Strong growth was achieved across all major geographies, with our non-UK businesses continuing to produce good results, reflecting the investment we have made in them in prior years. Net interest income, excluding the cost of funding rental assets, increased 10% or Â£148 million to Â£1,700 million. All businesses experienced strong lending growth. Average loans and advances to customers in the banking businesses increased by 17% to Â£125.2 billion partly due to higher utilisations of lending facilities by large corporates. Average customer deposits in the banking businesses also increased by 13% to Â£83.1 billion, with particularly strong growth in large corporate and institutional deposits. Non-interest income rose by 20% to Â£2,841 million. Within this figure, fees earned from customer services in risk management, financial structuring, debt-raising and banking operations rose by Â£91 million or 13% to Â£786 million as we continued to extend our customer franchise. Fees payable increased by Â£8 million, or 6%. Income from trading activities, which arises from our role in providing customers with debt and risk management products in interest rate, currency and credit, rose by 14% or Â£141 million to Â£1,175 million. The income growth has been achieved through increasing customer volumes across the product range and the strengthening of our customer franchise, notably with global financial institutions. Average trading value-at-risk remained modest at around Â£12 million. The asset rental business, comprising operating lease assets and investment properties continued to grow with average rental assets increasing by 7% to Â£11.7 billion; income from rental assets was 11% higher at Â£725 million. Other operating income, including realised gains and changes in fair value of financial assets, rose to Â£289 million, compared with Â£101 million in the first half of 2004, and with Â£245 million in the second half of 2004. Direct expenses increased by 13% or Â£183 million to Â£1,589 million. The increase in staff costs reflects higher performance-related bonuses and the expansion of our debt capital markets business in the US in the second half of last year. The charge for loan impairment provisions amounted to Â£185 million, a decrease of 27%, or Â£68 million. The lower charge reflects the continuing strong credit fundamentals in our corporate lending portfolio. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS Retail Markets comprises Retail Banking, Retail Direct and Wealth Management. The performance of each of these divisions is discussed on pages 17 to 20. Pro forma First half First half 2005 2004 Â£m Â£m Net interest income 2,181 2,148 Non-interest income 1,791 1,601 _______ _______ Total income 3,972 3,749 _______ _______ Direct expenses - staff costs 733 710 - other 430 410 _______ _______ 1,163 1,120 _______ _______ Insurance net claims 226 170 _______ _______ Contribution before provisions 2,583 2,459 Provisions 570 458 _______ _______ Contribution 2,013 2,001 _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS - RETAIL BANKING Pro forma First half First half 2005 2004 Â£m Â£m Net interest income 1,542 1,567 Non-interest income 1,079 969 _______ _______ Total income 2,621 2,536 _______ _______ Direct expenses - staff costs 477 467 - other 143 142 _______ _______ 620 609 _______ _______ Insurance net claims 226 170 _______ _______ Contribution before provisions 1,775 1,757 Provisions 295 250 _______ _______ Contribution 1,480 1,507 _______ _______ 30 June 1 January 2005 2005 Â£bn Â£bn Total banking assets 75.8 72.8 Loans and advances to customers - gross - mortgages 46.5 44.1 - personal 13.5 13.0 - business 16.1 15.2 Customer deposits 74.1 71.4 _______ _______ Retail Banking comprises both The Royal Bank of Scotland and NatWest retail brands. It offers a full range of banking products and related financial services to the personal, premium and small business markets through a network of branches, telephone, ATMs and the internet. Contribution fell by 2% or Â£27 million to Â£1,480 million, reflecting a slower pace of growth in consumer lending and an increased charge for provisions. Contribution before provisions increased by 1% or Â£18 million to Â£1,775 million. Total income increased by 3% or Â£85 million to Â£2,621 million. Overall customer numbers have continued to increase since June 2004 with personal customers up 260,000. We have also opened more savings accounts for our existing current account customers and new customers, with personal savings accounts up by 423,000 in the past year. Net interest income was 2% or Â£25 million lower at Â£1,542 million. Growth in customer advances, particularly mortgage lending, remains strong. Average loans to customers grew by 14% to Â£73.3 billion, although the rate of growth has slowed in the first half of this year. Average mortgage lending grew by 16% to Â£45.1 billion, with unsecured personal lending up 12% to Â£13.0 billion and business loans up 10% to Â£15.2 billion. Average customer deposits increased by 6% to Â£69.2 billion. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS - RETAIL BANKING (continued) Net interest margin declined as price repositioning of the unsecured lending book resulted in a greater percentage at current pricing; growth in savings products outstripped that in current accounts and other low interest accounts; and low risk mortgages continued to grow strongly. In non-interest income, bancassurance premium and other income was Â£319 million compared with Â£262 million, reflecting improved investment returns and strong sales of commission-based single premium bonds. Annualised Premium Equivalent income was Â£73 million or 2% higher than 2004. Other non-interest income increased by 7% or Â£53 million to Â£760 million. This reflects good growth in fee income in both our core personal and small business banking areas. Direct expenses increased by 2% or Â£11 million to Â£620 million. We continue to invest in customer- facing activities with the focus on customer service and staff availability. At the same time we are achieving operating efficiencies in other areas. Net claims in bancassurance, which under IFRS include maturities and surrenders, were Â£226 million compared with Â£170 million in 2004, mainly reflecting maturities of our successful guaranteed capital bond. The charge for loan impairment provisions increased by 18% or Â£45 million to Â£295 million. The increased charge principally reflects the growth in lending over recent years, including the 17% growth achieved in 2004. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS - RETAIL DIRECT Pro forma First half First half 2005 2004 Â£m Â£m Net interest income 425 378 Non-interest income 532 469 _______ _______ Total income 957 847 _______ _______ Direct expenses - staff costs 129 120 - other 225 205 _______ _______ 354 325 _______ _______ Contribution before provisions 603 522 Provisions 278 208 _______ _______ Contribution 325 314 _______ _______ 30 June 1 January 2005 2005 Â£bn Â£bn Total assets 25.7 23.0 Loans and advances to customers - gross - mortgages 12.0 9.4 - cards 9.1 9.3 - other 4.3 3.8 Customer deposits 2.7 2.7 _______ _______ Retail Direct issues a comprehensive range of credit and charge cards through The Royal Bank of Scotland, NatWest and other brands, including MINT and Tesco Personal Finance (TPF). Other products and services are offered to consumers through The One account, First Active UK, Direct Line Financial Services, Lombard Direct and other brands. Through Streamline and International Merchant Services, which includes WorldPay and Bibit, it is the leading merchant acquirer in Europe and ranks 4th globally. Retail Direct also offers a range of consumer products in Continental Europe through the RBS and Comfort brands. Contribution rose by 4% or Â£11 million to Â£325 million reflecting good underlying business growth offset by increased provisions. Contribution before provisions increased by 16% to Â£603 million. Total income was up 13% or Â£110 million to Â£957 million, reflecting continued good growth in card and payment services, supermarket banking (TPF) and mortgages. During the twelve months to 30 June 2005, the total number of customer accounts increased by 635,000, of which 325,000 were in the first half of 2005. Net interest income was up 12% or Â£47 million to Â£425 million. Average lending rose by 11% to Â£23.5 billion with slower growth in unsecured lending and continued strong growth in mortgage lending, up 25% at Â£10.6 billion. The growth in mortgage lending resulted mainly from the successful launch of First Active UK, whilst The One account has grown 18%. Average customer deposits were Â£2.7 billion, up 1% from the prior year. Non-interest income was up 13% or Â£63 million to Â£532 million, reflecting growth in underlying transaction volumes. Direct expenses increased by 9% or Â£29 million to Â£354 million, reflecting higher business volumes and investment in new business areas, including First Active UK. The provision charge was Â£278 million, up Â£70 million or 34%. The higher charge reflects both balance growth in previous years and the increase in credit card arrears that began to emerge in the second half of 2004. This continued into 2005, although there are recent signs of stabilisation. THE ROYAL BANK OF SCOTLAND GROUP plc RETAIL MARKETS - WEALTH MANAGEMENT Pro forma First half First half 2005 2004 Â£m Â£m Net interest income 214 203 Non-interest income 180 163 _______ _______ Total income 394 366 _______ _______ Expenses - staff costs 127 123 - other 62 63 _______ _______ 189 186 _______ _______ Contribution before provisions 205 180 Provisions - release (3) - _______ _______ Contribution 208 180 _______ _______ 30 June 1 January 2005 2005 Â£bn Â£bn Loans to customers 7.4 7.0 Investment management assets - excluding deposits 23.1 21.6 Customer deposits 24.0 22.3 _______ _______ Wealth Management comprises Coutts Group, Adam & Company, The Royal Bank of Scotland International, and NatWest Offshore. Contribution at Â£208 million was Â£28 million or 16% higher. Total income increased by 8% or Â£28 million to Â£394 million. This reflects good growth in Coutts UK, which increased its customer base by 7% over the 12 months from June 2004. Net interest income increased by 5% or Â£11 million to Â£214 million, reflecting growth in lending and deposit volumes. Average loans to customers increased by 20% to Â£7.1 billion and average customer deposits by 8% to Â£22.8 billion. Non-interest income increased by 10% or Â£17 million to Â£180 million, with higher fee income resulting from an increase in investment volumes. This reflected both new business and an improvement in equity markets. Investment management assets excluding deposits increased by Â£1.5 billion or 7% to Â£23.1 billion in the first half of 2005. Expenses were up by 2% or Â£3 million to Â£189 million with an increase in staff costs of Â£4 million, 3%, to Â£127 million partially offset by a reduction of Â£1 million, 2% in other costs. Net recoveries of loan impairment provisions amounted to Â£3 million. THE ROYAL BANK OF SCOTLAND GROUP plc MANUFACTURING Pro forma First half First half 2005 2004 Â£m Â£m Staff costs 358 351 Other costs 959 860 _______ _______ Total manufacturing costs 1,317 1,211 _______ _______ Analysis: Group Technology 449 406 Group Purchasing and Property Operations 485 438 Customer Support and other operations 383 367 _______ _______ Total manufacturing costs 1,317 1,211 _______ _______ Manufacturing supports the customer-facing businesses and provides operational technology, customer support in telephony, account management, lending and money transmission, global purchasing, property and other services. Manufacturing drives optimum efficiencies and supports income growth across multiple brands and channels by using a single scalable platform and common processes wherever possible. It also leverages the Group's purchasing power and has become the centre of excellence for managing large-scale and complex change. The expenditure incurred by Manufacturing relates to shared costs principally in respect of the Group's UK and Ireland banking and insurance operations. These costs reflect activities that are shared between the various customer-facing divisions and consequently cannot be directly attributed to individual divisions. Instead, the Group monitors and controls each of its customer-facing divisions on revenue generation and direct costs whilst in Manufacturing such control is exercised through appropriate efficiency measures and targets. Manufacturing's costs increased by Â£106 million or 9% to Â£1,317 million. This includes the effect of software amortisation under IFRS; excluding this, costs rose by 6%. Group Technology costs increased by 11% to Â£449 million. Excluding software amortisation, costs grew by 4%, reflecting increased expenditure to support business volumes partly offset by efficiency improvements. Group Purchasing and Property Operations costs increased by 11% to Â£485 million, reflecting the continuing upgrade of the Group's regional property portfolio, including Birmingham, Manchester and Southend, as well as our continuing programme of branch improvements. Customer Support and other operations costs were up Â£16 million or 4%. Higher costs to support growth in transaction volumes in the customer-facing businesses were partially offset by the benefits of increased efficiency in operations. THE ROYAL BANK OF SCOTLAND GROUP plc CITIZENS Pro forma Pro forma First half First half First half First half 2005 2004 2005 2004 Â£m Â£m $m $m Net interest income 1,023 671 1,916 1,224 Non-interest income 525 255 985 463 _______ _______ _______ _______ Total income 1,548 926 2,901 1,687 _______ _______ _______ _______ Expenses - staff costs 390 251 731 458 - other 348 190 652 346 _______ _______ _______ _______ 738 441 1,383 804 _______ _______ _______ _______ Contribution before provisions 810 485 1,518 883 Provisions 61 55 115 99 _______ _______ _______ _______ Contribution 749 430 1,403 784 _______ _______ _______ _______ Average exchange rate - US$/Â£ 1.874 1.822 _______ _______ 30 June 1 January 2005 2005 $bn $bn Total assets 149.7 139.5 Loans and advances to customers - gross 96.1 88.4 Customer deposits 102.0 99.2 Spot exchange rate - US$/Â£ 1.793 1.935 _______ _______ Citizens is engaged in retail and corporate banking activities through its branch network in 13 states in the northeastern United States and through non-branch offices in other states. Citizens was ranked the 8th largest commercial banking organisation in the US based on deposits as at 31 March 2005. During 2004 Citizens completed a number of acquisitions including the credit card business of People's Bank of Connecticut in March 2004, Charter One Financial, Inc. in August 2004 and Lynk Systems, Inc., a merchant credit card acquirer and processor of ATM business, in September 2004. It also engaged in a joint venture to distribute credit cards to the customers of Kroger, the second largest US supermarkets group. Contribution increased in US dollar terms by 79% or $619 million to $1,403 million, reflecting strong organic growth and the contribution of Charter One, which was acquired on 31 August 2004. Contribution reported in sterling rose by 74% to Â£749 million. Excluding Charter One, contribution increased by 13% or $103 million to $887 million. Contribution from Charter One in the first half was $516 million. Total income was up 72% or $1,214 million to $2,901 million. Excluding Charter One, total income was up 12% or $203 million to $1,890 million. THE ROYAL BANK OF SCOTLAND GROUP plc CITIZENS (continued) Net interest income increased by 57% or $692 million to $1,916 million, reflecting strong organic growth in personal loans and deposits. Excluding Charter One, net interest income was up 7% or $82 million to $1,306 million with good volume growth more than offsetting the impact on margins caused by the effect of interest rate movements on asset spreads. Average loans were up 17% or $8 billion and average deposits up 9% or $6 billion, excluding Charter One. Non-interest income rose by 113% or $522 million to $985 million. Excluding Charter One, non-interest income was up 26% or $121 million to $584 million, reflecting our joint venture with Kroger and the acquisitions of Lynk and the People's Bank credit card business, as well as good growth in underlying business. Expenses, including Charter One for the first time, increased by 72% or $579 million to $1,383 million. Excluding Charter One, expenses were up 14% or $116 million to $920 million. Provisions, again including Charter One for the first time, were up $16 million from $99 million to $115 million. Excluding Charter One, provisions were down $16 million. Credit quality metrics remain strong. The integration of Charter One is progressing well and all key phases of the IT conversion have been completed ahead of schedule. This involved the conversion to Citizens' systems of over 750 branches and three million customer accounts spread over a wide geography. THE ROYAL BANK OF SCOTLAND GROUP plc RBS INSURANCE Pro forma First half First half 2005 2004 Â£m Â£m Earned premiums 2,778 2,728 Reinsurers' share (133) (236) _______ _______ Insurance premium income 2,645 2,492 Net fees and commissions (230) (207) Other income 261 209 _______ _______ Total income 2,676 2,494 _______ _______ Expenses - staff costs 163 158 - other 182 175 _______ _______ 345 333 _______ _______ Gross claims 1,941 1,868 Reinsurers' share (45) (117) _______ _______ Net claims 1,896 1,751 _______ _______ Contribution 435 410 _______ _______ 30 June 30 June 2005 2004 In-force policies (thousands) - motor: UK 8,555 8,109 - motor: Continental Europe 1,772 1,538 - non-motor (including home, rescue, pet, HR24): UK 11,286 10,889 Gross insurance reserves - total (Â£m) 7,635 7,078 _______ _______ RBS Insurance sells and underwrites retail, commercial and wholesale insurance on the telephone, the internet, and through brokers and intermediaries. The Retail Divisions of Direct Line and Churchill sell general insurance and motor breakdown services direct to the customer. The Partnership Division is a leading wholesale provider of insurance and motoring related services. Through its International Division, Direct Line sells insurance in Spain, Germany and Italy. The Intermediary and Broker Division sells general insurance products through its network of brokers and intermediaries. Contribution increased by 6% or Â£25 million to Â£435 million, reflecting good volume growth and expense control in a very competitive market. Total income was up 7% or Â£182 million to Â£2,676 million. Earned premium income rose by 2% to Â£2,778 million. Net of reinsurance, insurance premium income rose by 6% or Â£153 million to Â£2,645 million, despite pressure on pricing in the motor market. UK motor insurance policies in-force (including Privilege) rose by 6% since June 2004 to 8.6 million, while motor policies in Continental Europe grew by 15% to 1.8 million. Non-motor policies, including home, rescue and pet insurance, increased to 11.3 million at 30 June 2005. Net fees and commissions payable increased by 11%, as a result of premium growth in our Broker business. Other income rose by 25%, reflecting increased investment income. Expenses increased by 4% to Â£345 million. THE ROYAL BANK OF SCOTLAND GROUP plc RBS INSURANCE (continued) Net of reinsurance, claims increased by 8% to Â£1,896 million with underlying claims up 4% to Â£1,941 million. This reflects volume growth across the business and the severe storms experienced in parts of the UK in the first half of the year. The UK combined operating ratio, which includes manufacturing costs, improved slightly to 93.1% compared with 93.3% for the full year 2004. The integration of the Churchill Group is fully on track and its contribution, net of manufacturing costs, was Â£103 million in the first half - more than the full year profit of Â£86 million Churchill reported in 2002, the year before its acquisition. We expect the integration to be completed in the last quarter of this year. THE ROYAL BANK OF SCOTLAND GROUP plc ULSTER BANK Pro forma First half First half 2005 2004 Â£m Â£m Net interest income 306 260 Non-interest income 102 94 _______ _______ Total income 408 354 _______ _______ Expenses - staff costs 91 84 - other 36 34 _______ _______ 127 118 _______ _______ Contribution before provisions 281 236 Provisions 30 24 _______ _______ Contribution 251 212 _______ _______ Average exchange rate - â‚¬/Â£ 1.458 1.485 _______ _______ 30 June 1 January 2005 2005 Â£bn Â£bn Total assets 30.3 28.7 Loans and advances to customers - gross - mortgages 11.3 10.0 - other 13.6 12.9 Customer deposits 14.0 13.5 Spot exchange rate - â‚¬/Â£ 1.482 1.418 _______ _______ Ulster Bank, including First Active, provides a comprehensive range of retail and wholesale financial services in Northern Ireland and the Republic of Ireland. Retail Banking has a network of branches throughout Ireland and operates in the personal, commercial and wealth management sectors. Corporate Banking and Financial Markets provides a wide range of services in the corporate and institutional markets. Contribution increased by 18% or Â£39 million to Â£251 million. Total income increased by 15% or Â£54 million to Â£408 million reflecting strong lending volume growth, particularly in residential mortgages and business banking. The number of personal and business customers increased since June 2004 by 86,000. Net interest income rose by 18% or Â£46 million to Â£306 million, reflecting strong growth in both average customer lending and deposits. Mortgage growth in the Republic of Ireland was particularly strong. Overall net interest margin declined, reflecting the business mix effects of continued organic growth in mortgage loans and total lending growing faster than customer deposits. Non-interest income increased by Â£8 million or 9% to Â£102 million. This reflected increased volumes of customer transactions and a strong growth in card transaction volumes. Expenses increased by 8% or Â£9 million to Â£127 million, principally due to higher staff costs reflecting growth in staff numbers to support business expansion. The charge for loan impairment provisions increased by Â£6 million to Â£30 million reflecting growth in lending business. Asset quality remained strong. The integration of First Active is fully on track. THE ROYAL BANK OF SCOTLAND GROUP plc CENTRAL ITEMS Pro forma First half First half 2005 2004 Â£m Â£m Funding costs 405 305 Departmental and corporate costs 249 178 _______ _______ Total central items 654 483 _______ _______ The Centre comprises group and corporate functions, such as capital raising, finance and human resources, which manage capital requirements and provide services to the operating divisions. Total central items increased by Â£171 million to Â£654 million. Funding costs at Â£405 million, were up 33% or Â£100 million largely due to funding costs related to the acquisition of Charter One in August 2004 and to a charge under IFRS of Â£21 million for hedge ineffectiveness. The Group's primary objective is to hedge its economic risks. So as not to distort divisional results, volatility attributable to derivatives in economic hedges that do not meet the criteria in IFRS for hedge accounting is transferred to the Group's central treasury function. Central departmental costs and other corporate items at Â£249 million were Â£71 million or 40% higher than the first half of 2004. This is principally due to higher pension costs, an increase in share-based payment costs under IFRS and ongoing expenditure on mandatory projects such as Basel II and Sarbanes-Oxley Section 404. THE ROYAL BANK OF SCOTLAND GROUP plc AVERAGE BALANCE SHEET Pro forma First half 2005 First half 2004 Average Interest Rate Average Interest Rate balance balance Â£m Â£m % Â£m Â£m % Assets Treasury and other eligible bills 3,245 70 4.31 680 12 3.53 Loans and advances to banks 23,690 454 3.83 23,525 366 3.11 Loans and advances to customers 302,510 8,841 5.85 241,547 6,744 5.58 Debt securities 36,317 832 4.58 37,513 721 3.84 _______ ______ _______ ______ Interest-earning assets - banking business 365,762 10,197 5.58 303,265 7,843 5.17 ______ ______ Trading business 159,933 130,850 Non-interest-earning assets 176,481 153,161 _______ _______ Total assets 702,176 587,276 _______ _______ Liabilities Deposits by banks 58,901 934 3.17 46,844 601 2.57 Customer accounts 216,637 3,144 2.90 184,840 2,095 2.27 Debt securities in issue 68,387 1,227 3.59 50,441 686 2.72 Subordinated liabilities 26,935 644 4.78 22,769 520 4.57 Internal funding of trading business (37,151) (516) 2.78 (30,993) (351) 2.27 _______ ______ _______ ______ Interest-bearing liabilities - banking 333,709 5,433 3.26 273,901 3,551 2.59 business ______ ______ Trading business 159,883 128,483 Non-interest-bearing liabilities - demand deposits 29,090 25,604 - other liabilities 147,642 133,766 Shareholders' equity 31,852 25,522 _______ _______ Total liabilities 702,176 587,276 _______ _______ Notes: 1. Interest receivable and interest payable on trading assets and liabilities are included in income from trading activities. 2. Interest -earning assets and interest-bearing liabilities exclude the Retail bancassurance long-term assets and liabilities attributable to policyholders, in view of their distinct nature. As a result, interest income has been adjusted by Â£30 million (2004 - Â£21 million). THE ROYAL BANK OF SCOTLAND GROUP plc AVERAGE INTEREST RATES, YIELDS, SPREADS AND MARGINS First half First half 2005 2004 Average rate % % The Group's base rate 4.75 4.06 London inter-bank three month offered rates: Sterling 4.91 4.37 Eurodollar 3.06 1.21 Euro 2.13 2.07 Pro forma First half First half 2005 2004 Yields, spreads and margins of the banking business: % % Gross yield on interest-earning assets of banking business 5.58 5.17 Cost of interest-bearing liabilities of banking business 3.26 2.59 _______ _______ Interest spread of banking business 2.32 2.58 Benefit from interest-free funds 0.28 0.25 _______ _______ Net interest margin of banking business 2.60 2.83 _______ _______ The Group's net interest margin at 2.60% was down from 2.83% in 2004. Of the reduction of 23 basis points, strong organic growth in lower margin mortgage lending accounted for 9 basis points. The balance of the decline includes the flattening of the US dollar yield curve (4 basis points), a change in the deposit mix (3 basis points), the price repositioning of the Group's UK retail unsecured lending book (3 basis points) and higher levels of rental assets (2 basis points). THE ROYAL BANK OF SCOTLAND GROUP plc SUMMARY CONSOLIDATED BALANCE SHEET AT 30 JUNE 2005 (unaudited) 30 June 1 January 31 December 2005 2005 2004 (Opening) (Audited) (Audited) Â£m Â£m Â£m Assets Cash and balances at central banks 3,419 4,293 4,293 Items in the course of collection from other banks 2,819 2,629 2,629 Treasury bills and other eligible bills 7,783 6,109 6,110 Loans and advances to banks 59,151 63,062 58,444 Loans and advances to customers 404,224 379,791 347,251 Debt securities 105,579 93,846 93,908 Equity shares 6,857 5,231 4,723 Intangible assets 19,722 19,242 19,242 Property, plant and equipment 17,369 16,425 16,428 Settlement balances 12,853 5,682 5,682 Derivatives at fair value 107,504 89,925 17,800 Other assets, prepayments and accrued income 9,890 10,295 11,612 _______ ______ _______ Total assets 757,170 696,530 588,122 _______ _______ _______ Liabilities and equity Deposits by banks 106,681 105,224 99,081 Items in the course of transmission to other banks 1,098 802 802 Customer accounts 327,350 312,167 283,315 Debt securities in issue 75,178 65,124 63,999 Settlement balances and short positions 49,071 33,154 32,990 Derivatives at fair value 107,781 92,153 18,876 Other liabilities, accruals and deferred income 18,875 20,370 21,955 Post-retirement benefit liabilities 2,951 2,940 2,940 Deferred taxation liabilities 1,843 1,826 2,061 Provisions for liabilities and charges 4,381 4,387 4,340 Subordinated liabilities 27,767 27,410 20,366 _______ _______ _______ Total liabilities 722,976 665,557 550,725 Equity: Minority interests 907 951 3,492 Shareholders' equity 33,287 30,022 33,905 Total equity 34,194 30,973 37,397 _______ _______ _______ Total liabilities and equity 757,170 696,530 588,122 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc OVERVIEW OF SUMMARY CONSOLIDATED BALANCE SHEET To provide a more meaningful comparison, the commentary below compares the balance sheet at 30 June 2005 with the opening balance sheet at 1 January 2005, which includes the effect of applying IAS 32, IAS 39 and IFRS 4 from that date. Total assets of Â£757.2 billion at 30 June 2005 were up Â£60.6 billion, 9%, compared with 1 January 2005, reflecting business growth and acquisitions. Treasury bills and other eligible bills increased by Â£1.7 billion, 27%, to Â£7.8 billion, reflecting trading activity. Loans and advances to banks declined Â£3.9 billion, 6%, to Â£59.2 billion. Bank placings were down Â£0.7 billion, 3% to Â£27.9 billion, and reverse repurchase agreements and stock borrowing ('reverse repos'), decreased Â£3.2 billion, 9%, to Â£31.3 billion. Loans and advances to customers were up Â£24.4 billion, 6%, to Â£404.2 billion. Within this, reverse repos decreased by 15%, Â£9.8 billion to Â£54.8 billion. Excluding reverse repos, lending rose by Â£34.2 billion, 11% to Â£349.4 billion reflecting organic growth across all divisions. Debt securities increased by Â£11.7 billion, 13%, to Â£105.6 billion and Equity shares rose by Â£1.6 billion, 31%, to Â£6.9 billion, principally due to increased holdings in Financial Markets. Intangible assets increased by Â£0.5 billion, 2% to Â£19.7 billion largely due to exchange rate movements. Property, plant and equipment were up Â£0.9 billion, 6% to Â£17.4 billion, primarily reflecting growth in operating lease assets. Derivatives at fair value, assets and liabilities, have increased reflecting growth in trading volumes and the effects of interest and exchange rates. Settlement balances increased by Â£7.2 billion to Â£12.9 billion as a result of increased levels of customer activity. Deposits by banks increased by Â£1.5 billion, 1% to Â£106.7 billion to fund business growth. Inter-bank deposits were up Â£8.0 billion, 14% to Â£65.4 billion; this increase was largely offset by a reduction in repurchase agreements and stock lending ('repos') down Â£6.5 billion, 14%, to Â£41.3 billion. Customer accounts were up Â£15.2 billion, 5% at Â£327.4 billion. Within this, repos decreased Â£4.0 billion, 7% to Â£50.5 billion. Excluding repos, deposits rose by Â£19.2 billion, 7%, to Â£276.9 billion with good growth in all divisions. Debt securities in issue increased by Â£10.1 billion, 15%, to Â£75.2 billion primarily to meet the Group's funding requirements. The increase in settlement balances and short positions, up Â£15.9 billion, 48%, to Â£49.1 billion, reflected growth in customer activity. THE ROYAL BANK OF SCOTLAND GROUP plc OVERVIEW OF SUMMARY CONSOLIDATED BALANCE SHEET (continued) Subordinated liabilities were up Â£0.4 billion, 1% to Â£27.8 billion. This reflected the issue of Â£0.7 billion (Canadian$700 million and US$750 million) dated loan capital and exchange rate movements, Â£0.9 billion, which was partially offset by the redemption of Â£0.8 billion (US$500 million and â‚¬750 million) non-cumulative convertible preference shares and Â£0.4 billion (US$400 million and Â£165 million) dated loan capital. Shareholders' equity increased by Â£3.3 billion, 11% to Â£33.3 billion. The profit for the period of Â£2.6 billion, issue of Â£1.3 billion (â‚¬1,250 million and US$1,000 million) non-cumulative fixed rate equity preference shares and Â£0.2 billion of ordinary shares in respect of scrip dividends and the exercise of share options, together with the effect of changes in exchange rates on the translation of the opening net assets of the Group's foreign subsidiaries, Â£0.5 billion, were partly offset by the payment of the 2004 final ordinary dividend, Â£1.3 billion. THE ROYAL BANK OF SCOTLAND GROUP plc NOTES ON PRO FORMA RESULTS 1. Accounting policies The Group's provisional IFRS accounting policies and a description of the key differences between UK GAAP and IFRS accounting policies were included in the Group's IFRS Transition Report issued on 8 June 2005. 2. Bases of preparation of pro forma results The pro forma income statement for the six months ended 30 June 2004, the average balance sheet for the six months ended 30 June 2004 and the loan impairment provisions table for the six months ended 30 June 2004 have been prepared on the following bases: i. The requirements of IAS 32, IAS 39 and IFRS 4 have been applied from 1 January 2004 except for the requirements relating to hedge accounting; no hedge ineffectiveness has been recognised in profit or loss. ii. Impairment provisions reflect the information and estimates on which previous GAAP provisions were established. iii. Classification of financial assets into held-to-maturity, held-for-trading, available-for-sale, loans and receivables or designated as at fair value through profit or loss at 1 January 2004 is consistent with the approach adopted on 1 January 2005 for the statutory basis. 3. Loan impairment provisions Operating profit is stated after charging loan impairment provisions of Â£842 million (30 June 2004 - Â£781 million). The balance sheet loan impairment provisions decreased in the six months to 30 June 2005 from Â£4,145 million to Â£4,116 million, and the movements thereon were: Pro forma First half First half 2005 2004 Â£m Â£m At 1 January 4,145 3,913 Currency translation and other adjustments 24 (48) Acquisitions - 100 Amounts written off (905) (702) Recoveries of amounts previously written off 84 43 Charge to profit and loss account 842 781 Unwind of discount (74) (67) _______ _______ At 30 June 4,116 4,020 _______ _______ The provision at 30 June 2005 includes provision against loans and advances to banks of Â£5 million (1 January 2005 - Â£5 million; 30 June 2004 - Â£6 million). THE ROYAL BANK OF SCOTLAND GROUP plc NOTES ON PRO FORMA RESULTS (continued) 4. Taxation The charge for taxation is based on a UK corporation tax rate of 30% and comprises: Pro forma First half First half 2005 2004 Â£m Â£m Tax on profit before intangibles amortisation and integration costs 1,197 968 Tax relief on intangibles amortisation and integration costs (102) (54) _______ _______ 1,095 914 _______ _______ 5. Earnings per share Earnings per share have been calculated based on the following: Pro forma First half First half 2005 2004 Â£m Â£m Earnings Profit attributable to ordinary shareholders 2,534 2,301 _______ _______ Number of shares - millions Weighted average number of ordinary shares In issue during the period 3,177 3,013 _______ _______ Basic earnings per share 79.8p 76.4p Intangibles amortisation 0.9p 0.1p Integration costs 6.0p 4.1p _______ _______ Adjusted earnings per share 86.7p 80.6p _______ _______ 6. Analysis of repurchase agreements 30 June 1 January 2005 2005 Â£m Â£m Reverse repurchase agreements and stock borrowing Loans and advances to banks 31,294 34,475 Loans and advances to customers 54,792 64,599 _______ _______ Repurchase agreements and stock lending Deposits by banks 41,316 47,841 Customer accounts 50,520 54,485 _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc ANALYSIS OF INCOME, EXPENSES AND PROVISIONS Pro forma First half First half 2005 2004 Â£m Â£m Non-interest income Dividend income 54 32 _______ _______ Fees and commissions receivable 3,262 2,795 Fees and commissions payable - banking (678) (619) - insurance related (231) (208) _______ _______ Net fees and commissions 2,353 1,968 _______ _______ Foreign exchange 264 295 Securities 574 514 Interest rate derivatives 384 246 _______ _______ Income from trading activities 1,222 1,055 _______ _______ Bancassurance income 135 75 Income on rental assets and other income 1,138 766 _______ _______ Other operating income 1,273 841 _______ _______ Non-interest income (excluding insurance premiums) 4,902 3,896 _______ _______ Insurance net premium income 2,829 2,694 _______ _______ Total non-interest income 7,731 6,590 ______ _______ Staff costs - wages, salaries and other staff costs 2,412 2,103 - social security costs 178 152 - pension costs 244 186 Premises and equipment 633 524 Other 1,273 1,139 _______ _______ Administrative expenses 4,740 4,104 _______ _______ General insurance 1,889 1,744 Bancassurance 233 177 _______ _______ Insurance net claims 2,122 1,921 _______ _______ Loan impairment provisions 842 781 Provisions against available-for-sale securities 5 2 _______ _______ Provisions 847 783 _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc ASSET QUALITY Analysis of loans and advances to customers The following table analyses loans and advances to customers (including reverse repurchase agreements and stock borrowing) by industry. 30 June 1 January 2005 2005 Â£m Â£m Central and local government 3,959 3,599 Finance 29,564 30,315 Individuals - home 62,818 57,633 Individuals - other 26,364 26,713 Other commercial and industrial comprising: Manufacturing 10,718 9,768 Construction 7,358 6,624 Service industries and business activities 40,250 37,182 Agriculture, forestry and fishing 2,565 2,623 Property 30,179 27,192 Finance leases and instalment credit 13,420 13,111 _______ _______ 227,195 214,760 Overseas residents 49,750 48,973 _______ _______ Total UK offices 276,945 263,733 _______ _______ Overseas US 92,555 84,354 Rest of the World 38,835 35,844 _______ _______ Total Overseas offices 131,390 120,198 _______ _______ Loans and advances to customers - gross 408,335 383,931 Loan impairment provisions (4,111) (4,140) _______ _______ Total loans and advances to customers 404,224 379,791 _______ _______ Reverse repurchase agreements included in the analysis above: Central and local government 566 1,570 Finance 19,473 26,082 _______ _______ 20,039 27,652 Overseas residents 13,465 15,560 _______ _______ Total UK offices 33,504 43,212 US 21,072 20,979 Rest of the World 216 408 _______ _______ Total 54,792 64,599 _______ _______ Loans and advances to customers excluding reverse repurchase agreements - net 349,432 315,192 _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc ASSET QUALITY (continued) Risk elements in lending The Group's loan control and review procedures do not include the classification of loans as non-accrual, accruing past due, restructured and potential problem loans, as defined by the Securities and Exchange Commission ('SEC') in the US. The following table shows the estimated amount of loans which would be reported using the SEC's classifications. The figures are stated before deducting the value of security held or related provisions. IAS 39 requires interest to be recognised on a financial asset (or a group of financial assets) after impairment at the rate of interest used to discount recoveries when measuring the impairment loss. Thus, interest on impaired financial assets is credited to profit or loss as the discount on expected recoveries unwinds. Despite this, such assets are not considered performing. All loans that have an impairment provision are classified as non-accrual. This is a change from past practice where certain loans with provision were classified as past due 90 days or potential problem loans (and interest accrued on them). 30 June 1 January 2005 2005 Â£m Â£m Loans accounted for on a non-accrual basis (2): Domestic 4,704 4,598 Foreign 1,016 1,238 _______ _______ 5,720 5,836 _______ _______ Accruing loans which are contractually overdue 90 days or more as to principal or interest (3): Domestic 8 6 Foreign 50 46 _______ _______ 58 52 _______ _______ Loans not included above which are 'troubled debt restructurings' as defined by the SEC: Domestic 2 - Foreign - - _______ _______ 2 - _______ _______ Total risk elements in lending 5,780 5,888 _______ _______ Potential problem loans (4) Domestic 13 11 Foreign - - _______ _______ 13 11 _______ _______ Closing provisions for impairment as a % of total risk elements in lending 71% 70% _______ _______ Closing provisions for impairment as a % of total risk elements in lending and potential problem loans 71% 70% _______ _______ Risk elements in lending as a % of lending to customers excluding reverse repos 1.63% 1.84% _______ _______ Notes: 1. For the analysis above, 'Domestic' consists of the United Kingdom domestic transactions of the Group. 'Foreign' comprises the Group's transactions conducted through offices outside the UK and through those offices in the UK specifically organised to service international banking transactions. 2. All loans against which an impairment provision is held are reported in the non-accrual category. 3. Loans where an impairment event has taken place but no impairment recognised. This category is used for non-revolving credit facilities. 4. Loans for which an impairment event has occurred but no impairment provision is necessary. This category is used for significantly over-collateralised advances and revolving credit facilities where identification as 90 days overdue is not feasible. THE ROYAL BANK OF SCOTLAND GROUP plc MARKET RISK The Group manages the market risk in its trading and treasury portfolios through value-at-risk (VaR) limits as well as stress testing, position and sensitivity limits. VaR is a technique that produces estimates of the potential negative change in the market value of a portfolio over a specified time horizon at a given confidence level. The table below sets out the trading and treasury VaR for the Group, which assumes a 95% confidence level and a one-day time horizon. Average Period end Maximum Minimum Â£m Â£m Â£m Â£m Trading VaR 30 June 2005 12.2 12.8 15.6 8.5 _______ _______ _______ _______ 31 December 2004 10.8 10.3 16.0 6.4 _______ _______ _______ _______ 30 June 2004 9.5 13.1 13.6 6.4 _______ _______ _______ _______ Treasury VaR 30 June 2005 4.2 3.9 5.7 3.6 _______ _______ _______ _______ 31 December 2004 7.0 5.5 8.6 5.5 _______ _______ _______ _______ 30 June 2004 7.0 7.8 8.3 5.7 _______ _______ _______ _______ The Group's VaR should be interpreted in light of the limitations of the methodologies used. These limitations include: â€¢ Historical data may not provide the best estimate of the joint distribution of risk factor changes in the future and may fail to capture the risk of possible extreme adverse market movements which have not occurred in the historical window used in the calculations. â€¢ VaR using a one-day time horizon does not fully capture the market risk of positions that cannot be liquidated or hedged within one day. â€¢ VaR using a 95% confidence level does not reflect the extent of potential losses beyond that percentile. â€¢ The Group largely computes the VaR of the trading portfolios at the close of business and positions may change substantially during the course of the trading day. Controls are in place to limit the Group's intra-day exposure such as the calculation of VaR for selected portfolios. These limitations and the nature of the VaR measure mean that the Group cannot guarantee that losses will not exceed the VaR amounts indicated nor that losses in excess of the VaR amounts will not occur more frequently than once in 20 business days. THE ROYAL BANK OF SCOTLAND GROUP plc STATUTORY RESULTS The condensed consolidated income statement on page 41 and the condensed consolidated balance sheet on page 45 have been prepared on a statutory basis. The comparative figures for the six months ended 30 June 2004 and for the year ended 31 December 2004 reflect all applicable IFRS except for those relating to financial instruments and insurance contracts (IAS 32, IAS 39 and IFRS 4), which, as permitted by IFRS 1, have been applied from 1 January 2005. As these standards have a significant effect on the Group, as described on page 40, the results for the two periods are not directly comparable. A detailed reconciliation of the consolidated income statement for the six months ended 30 June 2004 on the statutory and pro forma basis is shown on page 41. THE ROYAL BANK OF SCOTLAND GROUP plc RECONCILIATION OF STATUTORY AND PRO FORMA INCOME STATEMENT FOR THE HALF YEAR ENDED 30 JUNE 2004 - STATUTORY RESULTS The Group has adopted IAS 32, IAS 39 and IFRS 4 with effect from 1 January 2005. These standards have a significant effect on the Group and the key aspects are discussed below. Hedging - IAS 39 contains detailed criteria that must be met for derivatives to be accounted for as hedges and limits the circumstances in which hedge accounting is available. Hedge accounting is permitted for three types of hedge relationship: fair value hedge - the hedge of changes in the fair value of a recognised asset or liability or firm commitment; cash flow hedge - the hedge of variability in cash flows from a recognised asset or liability or a forecasted transaction; and the hedge of a net investment in a foreign entity. The Group has designated derivatives in both fair value and cash flow hedges. The Group, however, has not amended its overall approach to asset and liability management and its other hedging activities in the light of IFRS. It continues to use derivatives to hedge risk positions if economically beneficial even where hedge accounting conditions are not met. As IAS 39 requires all derivatives to be measured at fair value, such 'economic hedges' introduce volatility into the Group's results. Even where transactions qualify for hedge accounting, IAS 39 will give greater volatility than UK GAAP - in income from hedge ineffectiveness and in shareholders' funds reflecting changes in the fair value of derivatives in cash flow hedges taken to equity. Loan impairment - the significant change, on implementation of IAS 39, in the way loan losses are measured is the explicit requirement to discount expected recoveries. As a result provisions are higher initially but the difference between the discounted and undiscounted amounts emerges as interest income over the recovery period. The impact on the consolidated income statement for the six months ended 30 June 2004 was to increase net interest income by Â£67 million and increase impairment provisions by Â£75 million. Effective interest - under the Group's previous accounting policy, loan origination fees were recognised when received unless charged in lieu of interest. Interest income and expense were recognised on an accruals basis. IAS 39 requires the amortised cost of a financial instrument to be calculated using the effective interest method. The effective interest rate is the rate that discounts estimated future cash flows over an instrument's expected life to its net carrying value. It takes into account all fees and points paid that are an integral part of the yield, transaction costs and all other premiums and discounts. This GAAP difference results in certain lending fees being deferred over the life of the financial asset and changes the way interest is recognised to a constant yield basis. The impact on the consolidated income statement for the six months ended 30 June 2004 was to increase net interest income by Â£128 million, reduce fees by Â£194 million and increase operating expenses by Â£28 million. Capital instruments - IAS 32 does not contain the UK GAAP concept of 'non-equity shares'. Instruments that have the characteristics of debt must be classified as liabilities. As a result, most of the Group's preference shares and non-equity minority interests have been reclassified as liabilities on implementation of IAS 32. The impact on the consolidated income statement for the six months ended 30 June 2004 was to reduce profit before tax by Â£212 million. The overall effect of IAS 32, IAS 39 and IFRS 4 for the six months ended 30 June 2004 was to reduce the statutory profit before tax by Â£354 million, 10%, to Â£3,231 million on a pro forma basis. THE ROYAL BANK OF SCOTLAND GROUP plc RECONCILIATION OF STATUTORY AND PRO FORMA INCOME STATEMENT FOR THE HALF YEAR ENDED 30 JUNE 2004 (unaudited) - STATUTORY RESULTS Total Stat- Debt/ Classifi- Provisioning/ Revenue Insurance pro forma Pro tory* equity ication/ impairment Derecognition recognition contracts Other adjustments forma measurement Â£m Â£m Â£m Â£m Â£m Â£m Â£m Â£m Â£m Â£m Net interest 4,311 (212) - 67 - 128 2 (25) (40) 4,271 income Dividend 32 - - - - - - - - 32 income Fees and 3,007 - - - (18) (194) - - (212) 2,795 commissions receivable Fees and (827) - - - - - - - - (827) commissions payable Income from 1,048 - 6 - - - - 1 7 1,055 trading activities Other 915 - (51) - (3) - (22) 2 (74) 841 operating income Insurance 2,706 - - - - - (12) - (12) 2,694 net premium income Non-interest 6,881 - (45) - (21) (194) (34) 3 (291) 6,590 income Total 11,192 (212) (45) 67 (21) (66) (32) (22) (331) 10,861 operating income Adminis (2,438) - - - - (1) (2) - (3) (2,441) tration expenses - staff costs Other (2,259) - - - - (27) (16) (1) (44) (2,303) operating expenses Operating (4,697) - - - - (28) (18) (1) (47) (4,744) expenses Profit 6,495 (212) (45) 67 (21) (94) (50) (23) (378) 6,117 before other operating charges Insurance (1,990) - - - - - 69 - 69 (1,921) net claims Impairment losses: - loans (706) - 21 (95) - - - (1) (75) (781) - available- (32) - 30 - - - - - 30 (2) for-sale financial assets Operating 3,767 (212) 6 (28) (21) (94) 19 (24) (354) 3,413 profit before amortisation of intangibles and integration costs Amortisation (4) - - - - - - - - (4) of intangibles Integration (178) - - - - - - - - (178) costs Profit 3,585 (212) 6 (28) (21) (94) 19 (24) (354) 3,231 before tax Taxation (987) 29 (2) 9 6 28 (4) 7 73 (914) Profit after tax 2,598 (183) 4 (19) (15) (66) 15 (17) (281) 2,317 *Amortisation of intangibles and integration costs are shown separately. In the statutory income statement these items are included in operating expenses. THE ROYAL BANK OF SCOTLAND GROUP plc CONDENSED CONSOLIDATED INCOME STATEMENT FOR THE HALF YEAR ENDED 30 JUNE 2005 (unaudited) - STATUTORY RESULTS In the Income Statement below, the comparative figures for 2004 have been restated for the implementation of all applicable IFRS, except for IAS 32, IAS 39 and IFRS 4, which have been applied from 1 January 2005. Amortisation of purchased intangible assets and integration costs are included in operating expenses. Statutory Statutory First half First half Full year 2005 2004 2004 (Audited) Â£m Â£m Â£m Interest receivable 10,167 7,598 16,632 Interest payable 5,433 3,287 7,561 _______ _______ _______ Net interest income 4,734 4,311 9,071 _______ _______ _______ Fees and commissions receivable 3,262 3,007 6,473 Fees and commissions payable (909) (827) (1,926) Other non - interest income (excluding insurance premium income) 2,549 1,995 4,126 Insurance premium income 2,956 2,963 6,146 Reinsurers' share (127) (257) (499) _______ _______ _______ Non-interest income 7,731 6,881 14,320 _______ _______ _______ Total income 12,465 11,192 23,391 Operating expenses* 5,808 4,879 10,362 _______ _______ _______ Profit before other operating charges 6,657 6,313 13,029 Insurance claims 2,162 2,125 4,565 Reinsurers' share (40) (135) (305) _______ _______ _______ Operating profit before provisions 4,535 4,323 8,769 Provisions 847 738 1,485 _______ _______ _______ Operating profit before tax 3,688 3,585 7,284 Tax on operating profit 1,095 987 1,995 _______ _______ _______ Profit for the period 2,593 2,598 5,289 Minority interests 34 81 177 Preference dividends 25 116 256 _______ _______ _______ Profit attributable to ordinary shareholders 2,534 2,401 4,856 _______ _______ _______ Basic earnings per ordinary share (Note 5) 79.8p 79.7p 157.4p _______ _______ _______ Diluted earnings per ordinary share (Note 5) 79.2p 79.2p 155.9p _______ _______ _______ * Operating expenses include: Â£m Â£m Â£m Integration costs: Administrative expenses 137 55 267 Depreciation and amortisation 144 123 253 _______ _______ _______ 281 178 520 Amortisation of purchased intangible assets 42 4 45 _______ _______ _______ 323 182 565 _______ _______ _______ _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc REVIEW OF CONDENSED CONSOLIDATED INCOME STATEMENT - STATUTORY RESULTS The results for the first half of 2005 are based on all IFRS expected to be extant at 31 December 2005. The comparative figures for the six months ended 30 June 2004 reflect all applicable IFRS except for those relating to financial instruments and insurance contracts (IAS 32, IAS 39 and IFRS 4), which, as permitted by IFRS 1, have been applied from 1 January 2005. The results for the first half of 2005 and the first half of 2004 are therefore not directly comparable. The following commentary compares the results for the first half of 2005 with the results for the first half of 2004 on a statutory basis. Profit Profit before tax, intangibles amortisation and integration costs increased by 6% or Â£244 million, from Â£3,767 million to Â£4,011 million. Profit before tax was up 3%, from Â£3,585 million to Â£3,688 million. The implementation of IAS 32, IAS 39 and IFRS 4 affected the timing of recognition of income and costs, classification of debt and equity, and impairment provisions in 2005. The effect of implementing the requirements of these standards in 2004 would have been to reduce profit before tax by Â£354 million for the six months ended 30 June 2004 (see page 41 for a reconciliation and page 11 for a discussion on a pro forma basis). Total income Total income was up 11% or Â£1,273 million to Â£12,465 million. The effect of implementing the requirements of IAS 32, IAS 39 and IFRS 4 in 2004 would have been to reduce total income by Â£331 million for the six months ended 30 June 2004 (see page 41 for a reconciliation and page 11 for a discussion on a pro forma basis). Net interest income increased by 10% to Â£4,734 million. Average loans and advances to customers and average customer deposits grew by 25% and 16% respectively, or 17% and 9% respectively excluding acquisitions. The effect of implementing the requirements of IAS 32, IAS 39 and IFRS 4 in 2004 would have been to reduce net interest income by Â£40 million for the six months ended 30 June 2004 (see page 41 for a reconciliation and page 11 for a discussion on a pro forma basis). Non-interest income increased by 12% to Â£7,731 million. Fees receivable were up 8%. Income from trading activities increased by 17%. Insurance premium income increased by 5%. Income from rental assets (operating lease and investment property portfolios) grew by 13% to Â£725 million. The effect of implementing the requirements of IAS 39 and IFRS 4 in 2004 would have been to reduce non-interest income by Â£291 million for the six months ended 30 June 2004 (see page 41 for a reconciliation and page 11 for a discussion on a pro forma basis). Operating expenses Operating expenses, excluding intangibles amortisation and integration costs, rose by 17% to Â£5,485 million. The effect of implementing the requirements of IAS 39 and IFRS 4 in 2004 would have been to increase operating expenses by Â£47 million for the six months ended 30 June 2004 (see page 41 for a reconciliation and page 11 for a discussion on a pro forma basis). THE ROYAL BANK OF SCOTLAND GROUP plc REVIEW OF CONDENSED CONSOLIDATED INCOME STATEMENT - STATUTORY RESULTS (continued) Integration Integration costs were Â£281 million compared with Â£178 million in the first half of 2004. Included in both periods is around Â£140 million of software amortisation under IFRS relating to the acquisition of NatWest. The balance principally relates to the integration of Churchill, First Active and Citizens' acquisitions, including Charter One which was acquired in August 2004. Cost:income ratio The Group's cost:income ratio was 42.2% compared with 40.1% in 2004 due to the acquisition of Charter One and the impact on income in 2005 of IAS 32, IAS 39 and IFRS 4 (see page 41 for a reconciliation and page 11 for a discussion on a pro forma basis). Net insurance claims Bancassurance and general insurance claims, after reinsurance, increased by 7% to Â£2,122 million consistent with volume growth. The effect of implementing the requirements of IFRS 4 in 2004 would have been to reduce claims by Â£69 million for the six months ended 30 June 2004 (see page 41 for a reconciliation and page 11 for a discussion on a pro forma basis). Provisions The profit and loss charge for impairment provisions was Â£847 million compared with Â£738 million in the first half of 2004. The increase reflects growth in lending in prior years and increased arrears in credit cards and unsecured personal lending. The effect of implementing the requirements of IAS 39 in 2004 would have been to increase loan impairment provisions by Â£75 million for the six months ended 30 June 2004 (see page 41 for a reconciliation and page 11 for a discussion on a pro forma basis). Earnings Basic earnings per ordinary share was stable at 79.8p. Earnings per ordinary share, adjusted for intangibles amortisation and integration costs, increased by 3%, from 83.9p to 86.7p. The effect of implementing the requirements of IAS 32, IAS 39 and IFRS 4 in 2004 reduced both basic and adjusted earnings per share by 3.3p, 4%. THE ROYAL BANK OF SCOTLAND GROUP plc CONDENSED CONSOLIDATED BALANCE SHEET AT 30 JUNE 2005 (unaudited) - STATUTORY RESULTS In the Consolidated Balance Sheet below, the comparative figures for 2004 have been restated for the implementation of all applicable IFRS, except for IAS 32, IAS 39 and IFRS 4, which have been applied from 1 January 2005. Statutory Statutory 30 June 31 December 30 June 2005 2004 2004 (Audited) Â£m Â£m Â£m Assets Cash and balances at central banks 3,419 4,293 3,157 Items in the course of collection from other banks 2,819 2,629 3,149 Treasury bills and other eligible bills 7,783 6,110 6,902 Loans and advances to banks 59,151 58,444 60,343 Loans and advances to customers 404,224 347,251 291,605 Debt securities 105,579 93,908 92,024 Equity shares 6,857 4,723 4,010 Intangible assets 19,722 19,242 14,820 Property, plant and equipment 17,369 16,428 15,109 Settlement balances 12,853 5,682 10,288 Derivatives at fair value 107,504 17,800 10,383 Other assets, prepayments and accrued income 9,890 11,612 10,258 _______ _______ _______ Total assets 757,170 588,122 522,048 _______ _______ _______ Liabilities and equity Deposits by banks 106,681 99,081 84,123 Items in the course of transmission to other banks 1,098 802 996 Customer accounts 327,350 283,315 252,364 Debt securities in issue 75,178 63,999 55,559 Settlement balances and short positions 49,071 32,990 38,058 Derivatives at fair value 107,781 18,876 11,410 Other liabilities, accruals and deferred income 18,875 21,955 20,066 Post-retirement benefit liabilities 2,951 2,940 2,108 Deferred taxation liabilities 1,843 2,061 1,738 Provisions for liabilities and charges 4,381 4,340 4,035 Subordinated liabilities 27,767 20,366 17,832 _______ _______ _______ Total liabilities 722,976 550,725 488,289 Equity: Minority interests 907 3,492 2,337 Shareholders' equity 33,287 33,905 31,422 Total equity 34,194 37,397 33,759 _______ _______ _______ Total liabilities and equity 757,170 588,122 522,048 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc OVERVIEW OF CONDENSED CONSOLIDATED BALANCE SHEET - STATUTORY RESULTS Total assets of Â£757.2 billion at 30 June 2005 were up Â£169.0 billion, 29%, compared with 31 December 2004, with Â£108.4 billion of this increase arising from the implementation of IAS 32, IAS 39 and IFRS 4 on 1 January 2005, and the balance reflecting business growth. Treasury bills and other eligible bills increased by Â£1.7 billion, 27%, to Â£7.8 billion, reflecting trading activity. Loans and advances to banks rose Â£0.7 billion, 1%, to Â£59.2 billion. Excluding the effects of implementing IAS 32 and IAS 39, they declined Â£3.9 billion, 6%, with bank placings down Â£0.7 billion, 3% to Â£27.9 billion, and reverse repurchase agreements and stock borrowing ('reverse repos'), decreasing Â£3.2 billion, 9%, to Â£31.3 billion. Loans and advances to customers were up Â£57.0 billion, 16%, at Â£404.2 billion of which Â£32.6 billion resulted from the implementation of IAS 32 and IAS 39, mainly as a result of the grossing up of previously netted customer balances. Excluding this and a decrease in reverse repos, down 15%, Â£9.8 billion to Â£54.8 billion, customer lending was up Â£34.2 billion, 11% to Â£349.4 billion reflecting organic growth across all divisions. Debt securities increased by Â£11.7 billion, 12%, to Â£105.6 billion, principally due to increased holdings in Financial Markets. Equity shares rose Â£2.1 billion, 45%, to Â£6.9 billion. Excluding the effects of IAS 39, they were up Â£1.6 billion, 31%, mainly due to increased activity in Financial Markets. Intangible assets increased by Â£0.5 billion, 2% to Â£19.7 billion largely due to exchange rate movements. Property, plant and equipment were up Â£0.9 billion, 6% to Â£17.4 billion, principally as a result of growth in operating lease assets. Settlement balances increased by Â£7.2 billion to Â£12.9 billion as a result of increased levels of customer activity. Derivatives at fair value were higher by Â£89.7 billion at Â£107.5 billion, including Â£72.1 billion resulting from the implementation of IAS 32 and IAS 39, with Â£71.5 billion arising from the grossing up of previously netted balances. Excluding this, derivatives were up Â£17.6 billion, 20%, primarily reflecting higher trading volumes and movements in interest and exchange rates. Other assets, prepayments and accrued income decreased by Â£1.7 billion, 15% to Â£9.9 billion, mainly due to the implementation of IAS 32 and IAS 39. Deposits by banks increased by Â£7.6 billion, 8% to Â£106.7 billion, of which Â£6.1 billion arose from the implementation of IAS 32 and IAS 39. The remaining Â£1.5 billion was raised to fund business growth, with inter-bank deposits up Â£8.0 billion, 14% to Â£65.4 billion largely offset by a reduction in repos, down Â£6.5 billion, 14%, to Â£41.3 billion. Customer accounts were up Â£44.0 billion, 16% at Â£327.4 billion with Â£28.8 billion arising from the implementation of IAS 32 and IAS 39, largely reflecting the grossing up of previously netted deposits. Excluding this and repos, which decreased Â£4.0 billion, 7% to Â£50.5 billion, deposits rose by Â£19.2 billion, 7%, to Â£276.9 billion with good growth in all divisions. THE ROYAL BANK OF SCOTLAND GROUP plc OVERVIEW OF CONDENSED CONSOLIDATED BALANCE SHEET - STATUTORY RESULTS (continued) Debt securities in issue increased by Â£11.2 billion, 17%, to Â£75.2 billion, with Â£1.1 billion resulting from the implementation of IAS 39, and Â£10.1 billion raised primarily to meet the Group's funding requirements. The increase in settlement balances and short positions, up Â£16.1 billion, 49%, largely reflected growth in customer activity. Derivatives at fair value were up Â£88.9 billion to Â£107.8 billion, including Â£73.3 billion resulting from the implementation of IAS 32 and IAS 39, with Â£71.5 billion arising from the grossing up of previously netted balances. Excluding this, derivatives were up Â£15.6 billion, 17% primarily reflecting higher trading volumes and movements in interest and exchange rates. Other liabilities, accruals and deferred income decreased by Â£3.1 billion, 14% to Â£18.9 billion, largely due to the implementation of IAS 32 and IAS 39. Subordinated liabilities were up Â£7.4 billion, 36% to Â£27.8 billion, including Â£7.0 billion due to the reclassification as debt of the majority of the Group's existing preference share capital and non-equity minority interests following the implementation of IAS 32 and IAS 39. The balance, Â£0.4 billion, reflected the issue of Â£0.7 billion (Canadian$700 million and US$750 million) dated loan capital and exchange rate movements of Â£0.9 billion which were partially offset by the redemption of Â£0.8 billion (US$500 million and â‚¬750 million) non-cumulative convertible preference shares and Â£0.4 billion (US$400 million and Â£165 million) dated loan capital. Shareholders' equity decreased by Â£0.6 billion, 2%, to Â£33.3 billion. The implementation of IAS 32 and IAS 39 reduced shareholders' equity by Â£3.9 billion, largely as a result of the reclassification as debt of the majority of the Group's preference share capital, Â£3.2 billion. Excluding this, shareholders' equity was up by Â£3.3 billion, 11%. The profit for the period of Â£2.6 billion, issue of Â£1.3 billion (â‚¬1,250 million and US$1,000 million) non-cumulative equity preference shares and Â£0.2 billion of ordinary shares in respect of scrip dividends and the exercise of share options, together with the exchange rate movements on the Group's net foreign investments, Â£0.5 billion, were partly offset by the payment of the 2004 final ordinary dividend, Â£1.3 billion. THE ROYAL BANK OF SCOTLAND GROUP plc CONDENSED STATEMENT OF CHANGES IN EQUITY FOR THE HALF YEAR ENDED 30 JUNE 2005 (unaudited) - STATUTORY RESULTS Statutory Statutory First half First half Full year 2005 2004 2004 (Audited) Â£m Â£m Â£m Net unrealised gains on available-for-sale financial assets 141 - - Net unrealised losses on cash flow hedges (94) - - Currency retranslation of net assets less related hedges 478 (101) (598) Actuarial losses recognised in post-retirement benefit schemes - - (1,136) Currency translation adjustment on share premium account - (60) (231) Other movements 19 11 17 _______ _______ _______ Net income recognised directly in equity 544 (150) (1,948) Profit for the period 2,593 2,598 5,289 _______ _______ _______ Total recognised income and expense 3,137 2,448 3,341 Dividends (1,358) (1,243) (1,991) Issue of ordinary and preference shares 1,497 2,822 5,056 Changes in minority interests (55) (1) 1,258 _______ _______ _______ Net increase in total equity 3,221 4,026 7,664 _______ _______ _______ Opening total equity - UK GAAP 35,694 28,811 28,811 Implementation of IFRS (excluding IAS 32 and IAS 39) 1,703 922 922 _______ _______ _______ Opening total equity as restated (excluding IAS 32 and IAS 39) 37,397 29,733 29,733 Implementation of IFRS (IAS 32 and 39) (6,424) - - _______ _______ _______ Opening total equity as restated 30,973 29,733 29,733 Net increase in total equity 3,221 4,026 7,664 _______ _______ _______ Closing total equity 34,194 33,759 37,397 _______ _______ _______ THE ROYAL BANK OF SCOTLAND GROUP plc CONDENSED CONSOLIDATED CASH FLOW STATEMENT FOR THE HALF YEAR ENDED 30 JUNE 2005 (unaudited) - STATUTORY RESULTS Statutory First half First half 2005 2004 Â£m Â£m Operating activities Group operating profit 3,688 3,585 Adjustments for: Depreciation and amortisation 930 767 Interest on subordinated liabilities 643 304 Pension charge for defined benefit schemes 218 170 Movement of share based compensation scheme reserve 18 15 Other non-cash items (711) (528) _______ _______ Net cash inflow from trading activities 4,786 4,313 Changes in operating assets and liabilities (218) 1,759 _______ _______ Net cash flows from operating activities before tax 4,568 6,072 Income taxes paid (751) (436) _______ _______ Cash flow from operating activities 3,817 5,636 _______ _______ Investing activities Sale and maturity of securities 19,542 22,485 Purchase of securities (21,823) (22,068) Sale of property and equipment 1,499 853 Purchase of property and equipment (2,493) (2,330) Cash contribution to defined benefit pension schemes (199) (86) Net investment in subsidiaries, associates and intangible assets (86) (2,095) _______ _______ Cash flows from investing activities (3,560) (3,241) _______ _______ Financing activities Issue of ordinary shares 89 2,769 Issue of equity preference shares 1,343 - Issue of subordinated liabilities 723 1,193 Net equity minority interest acquired 122 (1) Repayments of subordinated liabilities (1,155) (174) Dividends paid (1,293) (1,201) Interest on subordinated liabilities (687) (340) _______ _______ Cash flows from financing activities (858) 2,246 _______ _______ Net (decrease)/increase in cash and cash equivalents (601) 4,641 Cash and cash equivalents 1 January 50,021 48,121 _______ _______ Cash and cash equivalents 30 June 49,420 52,762 _______ _______ Cash and cash equivalents comprises cash on hand and demand deposits with banks together with short-term highly liquid investments that are readily convertible to known amounts of cash and subject to insignificant risk of changes in value. 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