Statement re Ticker Change

Royal Bank of Scotland Group PLC
21 November 2002

The Royal Bank of Scotland Group plc - notice to Stock Exchange Member Firms,
News Agencies and Information Providers.

The Royal Bank of Scotland Group plc announces that the London Stock Exchange
will change the TIDM code used to identify the company's ordinary shares from
'RBOS' to 'RBS' with effect from Monday 25th November 2002. Similarly the code
for the Additional Value Shares issued by the Group will change from 'RBOA' to
'RBSA'.


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