AGM Statement

Netcall PLC
12 December 2002

                                  Netcall Plc



At the AGM held today, all resolutions were passed unanimously. The chairman
made the following statement.


'Following our recent success in securing orders from BT, Co-operative Bank,
LinkLaters Alliance, United Utilities and Vertex, I am pleased to announce a
further order from the Co-operative Bank and an initial order from Royal & Sun
Alliance. Two other major Financial Institutions are now trialling QueueBuster
TM. This continued sales success has been achieved whilst maintaining tight
control on costs, and we continue to have confidence in our market as evidence
of the benefits of QueueBuster to our customers, becoming increasingly apparent.


Our business focus has moved to a greater concentration on larger clients with
multiple call centres and a number of these will be corporations operating in
international markets. In order to maximise these international opportunities I
have accepted the boards invitation to become Executive Chairman to drive our
strategy forward. This will enable David Rothschild to concentrate on operations
and as a consequence he will take the role of Chief Operating Officer.'




Brian Gowers


Note to Editor


Brian Gowers (59) joined the Board in March 2001. He is a former President and
Managing Director of Cogent, a division of Nortel Networks. His current
non-executive appointments include the chairmanship of one privately owned
technology company.


For further information please contact Brian Gowers on 01480 495300 or
[e-mail]




www.netcall.com




                      This information is provided by RNS
            The company news service from the London Stock Exchange