Fthr re Appointment

Netcall PLC
18 December 2001


                                 Netcall plc

                      Re: Appointment of Sales Director


Netcall plc ('the Company' or 'Netcall'), the intelligent telephony software
and services provider for sale to contact and call centres confirms the
appointment of James Sutherland to the Board as the Company's Sales Director,
as previously announced on 7th December 2001.


James was previously the business development director of NetCall Telecom Ltd,
a role he has fulfilled since September 2000. In the past twelve months James
has been instrumental in building up the sales proposition for the Company's
flagship 'QueueBusterTM' product and has successfully built and led the team
that has established a blue chip reference base and substantial opportunity
for further exploitation of the Company's technology.


James has extensive experience within the IT environment. Previous to joining
Netcall he held a number of senior positions in Sema Group including Head of
International Energy and Sales Manager for Sema Group's own products.


Commenting on his appointment, David Rothschild, CEO of Netcall plc said:


'Over the past year James has enabled Netcall to develop the sales process we
needed in order to take advantage of the outstanding opportunity for
QueueBuster in the rapidly growing call centre market place. He has clearly
demonstrated that his experience in dealing with blue chip clients will be
invaluable as we expand our customer base and add new products and
functionality to Netcall technology.'


James Brendan Sutherland, aged 44, holds or has held the following
directorships or partnerships within the last five years:

Current:                                                         Past:
Netcall Telecom Limited                                          None


James Sutherland has no unspent convictions in relation to indictable offences
or been bankrupt or the subject of an individual voluntary arrangement, or has
had a receiver appointed to any asset or been a director of any company which,
while he was a director or within 12 months after he ceased to be a director,
had a receiver appointed or went into compulsory liquidation, creditors'
voluntary liquidation, administration or company voluntary arrangement, or
made any composition or arrangement with its creditors generally or with any
class of its creditors or been a partner of any partnership which while he was
a partner or within 12 months after he ceased to be a partner, went into
compulsory liquidation, administration or partnership voluntary arrangement or
had any asset subject to a receivership or been publicly criticised by any
statutory or regulatory authority or been disqualified from a court from
acting as a director of a company or from acting in the management or conduct
of the affairs of any company.