Placing/Directorate

Netcall PLC
16 July 2002

For Immediate Release:

                                  NETCALL PLC

                            ('Netcall' or 'Company')


            Placing of 20,240,000 New Ordinary Shares 5 p per share

                                 Re Directorate


Netcall announces that it proposes to raise £1.012 million (before expenses) by
means of a Placing of 20,240,000 New Ordinary Shares at 5p per share.


The net proceeds of the Placing will be used to provide working capital to
enable the Group to convert qualified prospects into contracted sales of
QueueBusterTM.


Background to the Placing and Current Trading


Netcall sells products and services to call and contact centres. Netcall's
flagship product, QueueBuster, enables call centres to manage call queuing,
reduce costs and enhance customer service. Netcall is targeting the finance,
utility and telecoms vertical market sectors with the immediate objective of
using a mix of direct and indirect channel sales to accelerate penetration of
the £250 million market opportunity for QueueBuster in the UK.


Netcall has made steady progress over the last 12 months and, in addition to the
existing QueueBuster customers, the Company now has thirteen QueueBuster trials
ordered, in process or in post trial contract negotiations and has over fifty
targeted qualified prospects.


Committed Capital Pty Ltd ('Committed Capital')


The Board believes that the Group has taken a significant step in establishing
QueueBuster as an international product by signing a memorandum of understanding
with Committed Capital, an Australian-based executive capital company
specialising in devising and implementing business strategy. The arrangement
with Committed Capital should facilitate the securing of a global distribution
partner for QueueBuster and provide the funding and management expertise to
establish a joint venture with Committed Capital to market QueueBuster in Asia,
Australasia and South America.


Committed Capital has agreed to arrange the subscription for 2,000,000 New
Ordinary Shares in the Placing.


Under the Memorandum, once an agreement with a suitable distribution partner has
been finalised, Committed Capital will be issued options to subscribe for up to
15% of the then issued share capital of the Company. The options will be
exercisable in three tranches of 5% at exercise prices of 10p to be exercised
within one year of the date of grant, 15p per Ordinary Share to be exercised
within two years of the date of grant and 20p per Ordinary Share to be exercised
within three years of the date of grant.


Details of the Placing


Seymour Pierce has agreed, upon the terms and conditions of a placing agreement
dated 16 July 2002, to use its reasonable endeavours to place the 20,240,000 New
Ordinary Shares with institutional and other investors. The Placing is not
underwritten.


The Placing is conditional, inter alia, on:-


  • the placing agreement having become unconditional in all respects and not
    having been terminated in accordance with its terms; and

  • the proceeds of the Placing being not less than £950,000 (before
    expenses).


The Placing Agreement is conditional, inter alia, on Admission. It is expected
that Admission will become effective and dealings in the New Ordinary Shares
will commence on 9 August 2002.


The Directors are participating in the Placing as follows:


Director                       No. of Placing Shares


Brian Gowers                   400,000

Roger Allsop                   400,000

David Rothschild               500,000

Jeffrey Rubins                 3,000,000

James Sutherland               10,000


Re Directorate


The Company also announces that, following the decision to make the position of
chief financial officer redundant, Dr Caroline Brown has resigned as a director
with immediate effect.


An Extraordinary General Meeting has been convened, inter alia, to approve the
Placing and a circular containing details of the Placing is to be sent to
shareholders.


Copies of the circular are available, free of charge, during normal business
hours from the offices of Seymour Pierce Limited, 29/30 Cornhill, London EC3V
3NF for at least one month from today.


Enquiries:


Brian Gowers                  01480 495300

Netcall plc


Jonathan Wright               020 7648 8700

Seymour Pierce Limited



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