Interim Results

County Contact Centres PLC
12 February 2004

COUNTY CONTACT CENTRES PLC

INTERIM STATEMENT OF RESULTS
FOR THE SIX MONTHS ENDED 31 DECEMBER 2003

Highlights

                              6 months ended      6 months ended     12 months
                                31 December         31 December          ended
                                       2003                2002        30 June
                                (unaudited)         (unaudited)           2003
                                                     (restated)      (audited)
                                          £                   £              £
Turnover                            722,560             600,692      1,276,956
Loss on ordinary activities
before tax                          206,658             498,409        839,936

   •Sales continue their upward trend, 20% higher than the corresponding
    period last year.

   •Cost of Sales, including Direct Labour Costs, reduced on an increased
    turnover.

   •Administrative Expenses reduced by 26% compared to the corresponding
    period last year.

   •Loss in the 6 months reduced to £206,658.


Further enquiries:

William Catchpole - Managing Director
Stuart Gordon - Financial Director
Telephone - 01473 321 800

CHAIRMAN'S STATEMENT

Since my statement in the annual report for the year to 30th June 2003, Ansaback
has continued its progress towards filling the call centre and whilst it still
has additional capacity, this side of the business has performed satisfactorily,
sales growing by 24% compared to the same period last year. Both new business
and overflow business from other call centres have raised the monthly turnover
to a consistently higher platform and despite inflationary wage pressure and
some clients being lured away by discounted prices, Ansaback continues to
increase its contribution to central overheads. The sales force, and in
particular client services, have been strengthened and the Directors envisage
that the need for many businesses to offer a 24-hour manned response means that
we are well positioned to capitalise on these opportunities. The recent January
sales show further significant growth with a record month on billable minutes,
jumping up some 19% on the previous 6-month average while new accounts augur
well for continuing improvements.

The publicity regarding the continued outsourcing to India may alarm some of our
shareholders but the companies which use a UK bureau like Ansaback are unlikely
to be able to procure the services of a premier overseas call centre, due either
to the volume of calls offered or the depth and quality of service required.

The Ansaback business continues to provide an excellent demonstration platform
for the CallScripter software while additional special features requested from
clients invariably lead to further software modifications and enhancements, a
recent example being a coupon input option which collates data in a format
similar to the telephone enquiries.
The CallScripter software division has had a steady six months generating sales
at a similar level compared to the same period last year. Since a mid year
reorganisation CallScripter has achieved a number of orders, including our first
Dutch installation as well as a major representation in South Africa. Version
2.5 .Net was launched at the Birmingham NEC and subsequent client demonstrations
have been very well received.

The financial resources available to the company have allowed the second tranche
of the Small Firm Loan Scheme to be called down. With this funding in place we
look forward to the remainder of the year with confidence that further rapid
progress will be made. In my statement in the last annual report we asked for
the shareholder's understanding whilst we drove towards monthly break-even
during 2004. The Director's remain convinced that this can be achieved.


Peter M. Brown
Chairman
12 February 2004



CONSOLIDATED PROFIT AND LOSS ACCOUNT
FOR THE 6 MONTHS ENDED 31 DECEMBER 2003

                                 Note      6 months      6 months    12 months
                                              ended         ended        ended
                                        31 December   31 December      30 June
                                               2003          2002         2003
                                        (unaudited)   (unaudited)    (audited)
                                                       (restated)
                                                  £             £            £

Turnover                                    722,560       600,692    1,276,956

Cost of sales                              (431,510)     (435,896)    (879,192)
                                           -----            -----        -----
Gross profit                                291,050       164,796      397,764

Administrative expenses                    (496,643)     (672,120)  (1,247,629)
                                           -----            -----        -----
Operating loss                             (205,593)     (507,324)    (849,865)

Other interest receivable and
similar                                       1,424         8,915       11,055
income
Interest payable and similar                 (2,489)            -       (1,126)
charges
                                           -----            -----        -----
Loss on ordinary activities
before                                     (206,658)     (498,409)    (839,936)
taxation

Tax on loss on ordinary             4             -             -       51,499
activities
                                           -----            -----        -----
Loss on ordinary activities
after                                      (206,658)     (498,409)    (788,437)
taxation
deducted from reserves

Basic loss per share                3           0.7p          1.9p         2.8p

There are no recognised gains or losses for the period other than the loss
disclosed above.



CONSOLIDATED BALANCE SHEET
AS AT 31 DECEMBER 2003

                                       31 December    31 December      30 June
                                              2003           2002         2003
                                       (unaudited)    (unaudited)    (audited)
                                                 £              £            £

Fixed assets
Tangible assets                             67,339        121,294       88,321
                                             -----          -----   -----
Current assets
Debtors                                    358,636        320,964      420,053
Cash at bank and in hand                   229,824        268,316      291,943
                                             -----          -----   -----
                                           588,460        589,280      711,996
Creditors: amounts falling due
within one year                           (245,652)      (242,105)    (343,516)
                                             -----          -----   -----
Net current assets                         342,808        347,175      368,480
                                             -----          -----   -----
Creditors: amounts falling due after
more than one year                        (236,667)             -      (76,663)
                                             -----          -----   -----
Total assets less liabilities              173,480        468,469      380,138

Capital and reserves
Share capital                              297,908        268,572      297,908
Share premium account                    6,045,563      5,873,199    6,045,563
Merger reserve                              18,396         18,396       18,396
Profit and loss account                 (6,188,387)    (5,691,698)  (5,981,729)
                                             -----          -----   -----
Shareholders' funds                        173,480        468,469      380,138




CONSOLIDATED CASH FLOW STATEMENT
FOR THE SIX MONTHS ENDED 31 DECEMBER 2003

                                            6 months      6 months   12 months
                                               ended         ended       ended
                                         31 December   31 December     30 June
                                                2003          2002        2003
                                         (unaudited)   (unaudited)   (audited)
                                                   £             £           £

Net cash outflow from operating
activities                                  (249,389)     (285,493)   (673,301)

Returns on investments and servicing of
finance
Interest received                              1,424         8,915      11,055
Interest paid                                 (2,489)            -      (1,126)
                                               -----         -----        ----
Net cash inflow from returns on
investments                                   (1,065)        8,915       9,929
and servicing of finance
                                               -----         -----       -----

Taxation                                      51,499             -     114,953

Capital expenditure and financial
investment
Purchase of fixed assets                      (3,164)      (20,090)    (22,989)
Proceeds from sale of tangible fixed
assets                                             -            20          20
                                               -----         -----       -----
Net cash (outflow)/ inflow from
capital expenditure and financial
investment                                    (3,164)      (20,070)    (22,969)
                                               -----         -----       -----

Financing
Proceeds from issue of new shares                  -             -     205,350
Expenses paid in connection with share
issue                                              -             -      (3,650)
Receipt of Bank Loan                         150,000             -     100,000
Repayments of Borrowings                     (10,000)            -      (3,333)
                                               -----         -----       -----
Net cash inflow from financing               140,000             -     298,367
                                               -----         -----       -----

Decrease in cash                             (62,119)     (296,648)   (273,021)



NOTES

1. Basis of preparation of financial information

The financial information contained in this statement does not constitute
statutory accounts as defined in section 240 of the Companies Act 1985. The
unaudited financial information has been prepared on the basis of the accounting
policies set out in the Group's statutory accounts for the year ended 30 June
2003. The financial information relating to the 12 months ended 30 June 2003 has
been extracted from the audited financial statements, which have been delivered
to Companies House.

2. Ongoing business
With the funding injected earlier in the year and loans secured from Barclays
Bank PLC, and on the basis of internal forecasts, the Directors are of the
opinion that there is a reasonable expectation that the Group has adequate
resources to continue in operational existence for the foreseeable future.
However the Group continues to be dependent on the growth of Ansaback and sales
of CallScripter. For these reasons the Directors have continued to adopt the
going concern basis in preparing the financial statements.

3. Loss per ordinary share
The calculation of loss per ordinary share is based on the loss on ordinary
activities after taxation deducted from reserves divided by the weighted average
number of ordinary shares in issue during the relevant period:

                                        6 months       6 months     12 months
                                           ended          ended         ended
                                     31 December    31 December       30 June
                                            2003           2002          2003
                                     (unaudited)    (unaudited)     (audited)

Loss on ordinary activities after
taxation deducted from reserves         £206,658       £498,409      £788,437
Weighted average number of ordinary
shares                                29,790,743     26,857,172    27,835,029
in issue during the period

4. Tax on loss on ordinary activities
The tax credit represents UK corporation tax in previous years and is in respect
of a repayment to the Group arising from a Research and Development claim for
the period to 30th June 2002 and 30th June 2003.

5. Availability of interim statement
Copies of this interim statement are being sent to the Company's shareholders
and will also be available from the Company's head office at Melford Court, The
Havens, Ransomes Europark, Ipswich, Suffolk IP3 9SJ.




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