COUNTYWeb.com PLC
27 March 2001
COUNTYWeb.com PLC
Possible acquisition of call centre service
COUNTYWeb.com PLC ('COUNTYWeb' or the 'Company'), the on-line regional
business directory provider, has agreed in principle terms for the acquisition
of an Ipswich-based 24/7 message and call-centre service. The acquisition,
which will only take place after the successful completion of an employee
consultation period, will provide COUNTYWeb with a specialist overflow and out
of hours message taking service and its associated software. It is proposed
that the call-centre service will be consolidated with the Company's own
operations at it's office in Ipswich.
Some 200 client contracts and 73 full or part time staff will be transferred
to COUNTYWeb when the transaction is completed enabling COUNTYWeb to offer a
full out of hours service to its existing client base and extend the
utilisation of its existing outbound call centre technology to 24 hours a day,
7 days a week. The existing contracts have an estimated annual value of
approximately £500,000 and it is anticipated that the majority of these
clients will renew at the end of their current contracts. It is proposed that
each new client will be given an enhanced entry in the COUNTYWeb directory
free of charge for the first 3 months, resulting in higher visibility for
their business. This additional business, along with the existing base of more
than 2,000 clients, will give COUNTYWeb a greater recurring revenue base for
the future.
This preliminary announcement has been made to enable the employee
consultation period to commence at the earliest possible time without creating
the possibility of a false market existing in the Company's securities. A
further announcement will be made when appropriate.
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