Trading Statement

Rentokil Initial PLC 19 May 2004 19TH May 2004 - Embargoed until 0700 am RENTOKIL INITIAL PLC TRADING UPDATE FOR THE FOUR MONTHS TO 30 APRIL 2004 At the preliminary results announcement on 26th February 2004, we stated that progress had been slower than expected in 2003 and that margins were likely to be negatively impacted in 2004. Since then trading has deteriorated further and the results for the first four months of 2004 were as follows: At constant average exchange rates for 2003 turnover from continuing operations increased by 3.0% whilst profit before tax declined by 6.2%. Operating cash flow has been good and in line with our expectations. Specifically by sector, the performance was as follows: Hygiene Total Hygiene turnover grew by 1.8%. Hygiene Services turnover increased by 2.0%, although operating profit decreased by 10.2%. Pest Control turnover increased by 1.1% with operating profit declining by 4.9%. Security Security turnover increased by 3.6% and operating profit by 0.5%. Facilities Management Total Facilities Management turnover grew by 2.9%. Facilities Management Services turnover grew by 4.2% with flat operating profit. Tropical Plants turnover declined by 3.7% with operating profit declining by 36.9%. Conferencing turnover increased by 3.5% with operating profit declining by 6.1%. Parcels Delivery Parcels Delivery turnover increased by 8.3% with a 2.1% growth in operating profit. Operating profit from continuing operations, at constant average exchange rates for 2003, reduced by 7.0%. At constant average exchange rates for 2003 total turnover increased by 1.8% with profit before tax declining by 6.2%. Business Environment Trading in 2004 has been extremely disappointing, with increasingly difficult market conditions. Many of the areas which are affecting performance are those which are being addressed through our increased investment in people, training, technology and service. However, the benefits of these actions are taking time to come through. A number of specific factors are also impacting the group's overall performance. These are: 1) Accelerating pressure on pricing and gross margins; 2) Delays in achieving the expected levels of new business from the expanded sales force; 3) Slow progress in improving contract retention levels despite an increase in service related resource; 4) A continued decline in UK Hygiene turnover during the restructuring period, exacerbated by the additional related costs impacting on the margin; and 5) Increasing levels of terminations of major contracts in particular within UK Security Guarding and UK Facilities Management Services Outlook The trend of the first four months trading and the factors listed above, together with the company's initiatives taking longer than anticipated to improve performance, leads the Board to believe that profit before tax for 2004 will be substantially lower than both 2003 and the current market expectations for 2004. At constant average exchange rates for 2003, profit before tax for 2004 should not be less than £350 million. James Wilde, Chief Executive, said: 'In the 2003 Preliminary Results announcement I outlined a number of initiatives to enable Rentokil Initial to improve organic growth rates in an increasingly price competitive environment. These initiatives focus on investing in additional people and training as well as technological developments to improve productivity and the quality of our service delivery. 'We have had a poor start to the year, but I am confident in our plan to continue to develop our four markets, Hygiene, Security, Facilities Management and Parcels Delivery. The main emphasis will be concentrated on Hygiene and Security within Continental Europe where there is a good opportunity to replicate the density and coverage of our UK operations. The key to generating growth and thereby shareholder value over the long term, is by a strong and committed management team investing in, and concentrating on, the basics.' Note The above statement is made based on unaudited management accounts and at constant rates of exchange, these being the average rates of exchange for foreign currencies for the year 2003, as used in the 2003 Annual Report. For further information: James Wilde, Chief Executive 00 44 (0)1342 833022 Roger Payne, Finance Director Charles Grimaldi, Corporate Affairs Director John Sunnucks/Gill Ackers, Brunswick Group LLP 00 44 (0) 207 404 5959 There will be a conference call for investors and analysts at 08:15 on 19 May 2004. Details as follows: Dial-in number: 00 44 (0)1452 541 076 Password: Rentokil Interviews with Brian McGowan and James Wilde are available in video, audio and text on www.cantos.com and www.rentokil-initial.com This information is provided by RNS The company news service from the London Stock Exchange
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