Trading Statement

Rentokil Initial PLC 03 November 2005 3 November 2005 RENTOKIL INITIAL plc - THIRD QUARTER TRADING UPDATE £m Q3 05 Q3 04 % change YTD 05 YTD 04 % change At 2004 constant exchange rates: Revenue 559.5 531.5 5.3% 1,670.6 1,612.5 3.6% Operating income before central costs* 88.7 95.9 (7.5%) 256.3 283.0 (9.4%) Operating income after central costs* 80.6 88.5 (8.9%) 227.6 265.9 (14.4%) At actual rates of exchange: Revenue 564.8 529.8 6.6% 1,678.9 1,607.9 4.4% Operating income 67.3 82.4 (18.3%) 175.7 248.2 (29.2%) Operating income analysed as: • Operating income (before amortisation of customer list & exceptional items) 81.3 87.9 (7.5%) 229.2 264.8 (13.4%) • Amortisation of customer lists (6.0) (5.5) (9.1%) (17.5) (16.6) (5.4%) • Exceptional items (8.0) - (36.0) - Share of profit after tax from associates 0.4 0.4 - 1.7 1.3 30.8% Net interest payable (14.4) (15.1) 4.6% (41.7) (37.6) (10.9%) Pre-tax profit (continuing operations) 53.3 67.7 (21.3%) 135.7 211.9 (36.0%) All figures are for continuing operations and are unaudited and unreviewed. Style Conferences and the US cleaning business have been treated as discontinuing/discontinued businesses respectively and their results have been excluded from the current and prior year figures above. Results at constant exchange rates have been translated at the full year average rates for the year ended 31 December 2004. • Q3 revenue up 5.3% over prior period and up 3.6% year-to-date at constant exchange rates; sales up in all business segments • Rate of profit deterioration slowing - at constant exchange rates business segment operating income* (ie before central costs) down 7.5% in Q3 vs last year and 9.4% lower year-to-date; H1 decline was 10.5% • Portfolio up 7.6% (annualised rate) in Q3 with better sales growth and lower terminations than H1 • Business improvement projects on track • Business re-organised into six divisions to face its markets more effectively • Recruitment of top management team now complete • Capital structure review completed *Before amortisation of customer lists and exceptional items Commenting on third quarter performance and outlook, Doug Flynn, Chief Executive, said: 'We have made significant progress in reshaping Rentokil Initial for the future, instituting detailed turnaround plans for a number of important business operations, re-organising the group into six market facing divisions and completing the recruitment of the top management team to take the business forward. We have also concluded how best to manage our capital structure for the short- and medium-term. Much hard work remains ahead of us and we are realistic about the time it is likely to take to turn this company around. However, as I said at the interim results, we know what the problems are and believe we have the tools to return the company to the top of its sector. 'Trading in the third quarter showed a continuation of the positive trends evident towards the end of the first half. Revenue increases were achieved across the board. The rate of decline in operating income slowed in many areas, although most progress was made in lower margin activities and our largest business, hygiene services, has yet to show improvement. The rate of margin regression also decelerated and margins were higher in all businesses in the third quarter than the first half. The investment put in place to improve sales efficiency and customer service is gradually taking effect and we were pleased to see some successes in the quarter, including an improvement in customer retention for UK pest control. 'Despite tough economic conditions in a number of our markets, we expect to see a continuation of these encouraging trends in the remainder of the year and into the first half of 2006. Thereafter, we anticipate a gradual acceleration in the rate of improvement as our initiatives begin to take full effect. We remain on track to deliver the promises made at our interim results presentation.' STRATEGIC AND OPERATIONAL TURNAROUND Whilst in the first half we focused on analysing the nature and scale of the problems we face, during the third quarter our priorities have been to develop and then implement plans to put things right. There have been three main areas of work. Operational turnarounds Turnaround plans have been developed for five of our most important operations and these have now been embedded in those businesses. In most cases the implementation phase of the turnaround has commenced and will continue into 2006. At constant rates, these plans affect operations representing some 35% and 51% of the group's revenue and operating income (before amortisation of customer lists and exceptional items) respectively. UK Pest Control: the principal issue is to reduce unacceptably high customer termination rates by improving service levels, as dissatisfaction with service is the prime cause of contract losses. UK Washrooms: this business requires wide scale restructuring which will take time. Cost efficiencies will be obtained through merging the old Rentokil and BET washroom businesses. The separation from the UK textiles business has until now hindered this programme. French Textiles: the functional (rather than branch-based) operating structure which has been successful in our other Continental European textile businesses is being introduced into France. European Washrooms & Textiles: the old BET and Rentokil businesses have not been fully integrated and a plan is currently underway to accelerate this process. In addition, over time Initial City Link, the parcels delivery business, will cease to operate on a franchised basis. This should deliver better returns to shareholders and improve customer service. Group reorganisation On 1 September the group was reorganised into the six divisions detailed at the interims. We believe this structure will enable our businesses to face their markets and customers more effectively. Management team The senior management team who will lead the company forward is now in place. During the third quarter, our new CFO, HR Director and Corporate Development Director all took up their posts and other new appointments, most notably the managing directors of the Asia Pacific and Pest Control/Plants divisions, were announced. The latter follows the decision of Ted Brown to retire from the group. The actions associated with these three areas - formulating the turnarounds, reorganising the group and assembling the management team - are now largely complete and provide the necessary foundations for the remaining high priority projects. GROUP PERFORMANCE Note: in all cases references to operating income are for continuing businesses before amortisation of customer lists and exceptional items. Third quarter Revenue for the group in the third quarter increased by 5.3% at constant exchange rates and 6.6% at reported exchange rates to £564.8 million. Each of the business segments achieved revenue growth in the quarter versus last year. Operating income, however, declined by 8.9% at constant exchange rates and by 7.5% at reported exchange rates. At constant exchange rates, increases in manned guarding and facilities management services were offset by declines in the other businesses. Actual pre-tax profit for the quarter fell by 21.3% to £53.3 million. The decreases in profit are largely attributable to: the investment made to improve sales efficiency and customer service; one-off costs associated with the business turnarounds; higher fuel costs spread across the group; and exceptional costs incurred in respect of the approach from Raphoe. The additional investment in sales and service only started to be incurred during the third quarter of last year but is now fully in place, adversely affecting the period-on-period comparison. This will continue to be the case in the fourth quarter with a diminishing effect thereafter. Nine months to date Year-to-date, group revenue increased by 3.6% at constant exchange rates and by 4.4% at reported exchange rates with increases recorded by all segments other than facilities management services, which declined by 0.5%. Operating income for the period fell by 14.4% at constant exchange rates and 13.4% at reported exchange rates with declines registered across the board. Actual profit before tax for the year-to-date fell by 36.0% for the reasons given above together with an exceptional asset impairment charge in the first half related to the planned exit from the UK linen and garments business and exceptional costs in respect of the Raphoe defence. SEGMENTAL PERFORMANCE Note: all comparisons are at constant (December 2004) exchange rates. All references to operating income are for continuing businesses before amortisation of customer lists and exceptional items. Please refer to appendix 1 for segmental analysis of revenue and operating profit for the third quarter and year-to-date at both constant and actual exchange rates. Although the group management structure was reorganised as of 1 September, the following analysis has been presented in line with the previous segmental reporting format. Hygiene Hygiene Services Hygiene Services comprises our washrooms and textiles businesses. Revenue in the third quarter was 2.7% higher than the same quarter last year whilst operating income was 12.0% lower. In Continental Europe, trading conditions remained difficult in the third quarter as a result of limited economic growth and the adverse impact of strong competition on demand and pricing. There has been a marginal decline in the portfolio over the quarter. Continued investment in the salesforce is generating good revenue growth in the German textiles business and in a number of washroom businesses including Portugal, Spain and Switzerland. In the French textiles business, which had revenues of £150.3 million at constant exchange rates for the nine month period and which is the subject of one of our major performance improvement programmes, the rate of profit decline is reducing as the benefits of the new operating structure begin to appear. In Belgium, the textiles business performed strongly in the quarter as improvements in productivity helped to reduce costs. The Dutch textiles business is suffering from the continued difficult economic and trading environment in that country. This has led to lower profits than the same quarter last year and a reduction in the portfolio. The Austrian textiles business, which was acquired in the first half of 2005, continues to perform well. Good progress has been made with the integration of the Continental European washroom activity into the management structure of the textiles business and is expected to be substantially complete by the end of this year. The principal benefit should come from the additional revenue which can be generated from cross-selling and range extension. Trading performance in the UK was adversely impacted by a number of factors which resulted in revenue, margins and the portfolio all declining in the third quarter compared with the prior year. The costs of separating the washroom and textiles elements of the business are a drag on margins, as are the increased levels of investment in sales and service and higher fuel and energy costs. In addition, competitors exerted downward pressure on pricing and prior year national minimum wage increases also had an impact. Although the portfolio continued to decline in the combined textiles and washroom business in the quarter, the discrete washroom specialist businesses did show portfolio growth. Discussions continue with a number of parties related to our exit from UK linen and workwear. It has proven a complex task because of competition issues for some prospective parties, the need for investment before transfer for others and the importance of continuing supply to our customers. We have moved to an alternative approach and do now have expressions of interest in both garment services and supply and linen services although as yet they are not binding. We anticipate making a further announcement regarding our exit from this business by the end of the year. Pest Control Revenue for the pest control business was some 2.6% higher year-on-year in the third quarter whilst operating income declined by 10.5% over the same quarter last year. The contract portfolio showed a net gain of £1.1 million during the quarter, of which £0.9 million resulted from organic portfolio growth. With year-to-date sales of £51.5 million, the UK is our largest pest control business and is implementing a major performance improvement programme. Particular progress was made during the quarter as terminations fell by 9.9% in absolute terms compared to last year and were 3% better than the second quarter. However, revenue in the UK fell in the quarter due to lower job sales, as did operating income, reflecting the high operational leverage in the business. In Continental Europe, where economic conditions are tough in most markets, revenue was up but operating income down due to margin pressure following higher investment in sales and service. Nevertheless, there was good growth in Belgium, The Netherlands, Portugal, Spain, Switzerland and Finland. North America saw growth in both revenue and operating income, partly as a result of acquisitions. In Asia Pacific and Africa, revenue in the quarter was higher in all regions except Fiji, although higher sales and service spend resulted in a decline in operating income. Security Electronic Security Revenue grew by 8.7% in the third quarter compared to the same period last year but operating income declined by 2.1%. All parts of the business recorded higher revenue in the third quarter compared with the prior year. This was as a result of higher levels of both ad hoc/ project work and contractual work. Operating income performance was, however, mixed. The decline in operating income for the segment as a whole was largely due to the performance of the UK fire and security business, which was impacted by a greater mix of lower margin CCTV work, together with a lower incidence of call-out revenue through a more reliable equipment base. This business has yet to realise the full benefits of additional investment in its sales efforts. Conversely, the UK systems business and operations in France, The Netherlands and USA showed operating income improvements due to higher volumes which offset pricing pressure in the market. The portfolio for the segment as a whole showed progress in the quarter due principally to new business, including an important contract gain with a major client. A programme to improve the productivity and efficiency of the electronic security business in The Netherlands has commenced. Manned Guarding A good performance in the third quarter resulted in revenue increasing by 12.8% over the prior year and operating income growing by 10.0%. Revenue and operating income increases were recorded across all regions of operation. The US business benefited from a small mid-year acquisition. Canada enjoyed significant profitable temporary work in the third quarter and saw a positive impact from price increases implemented in the Eastern region. The UK gained a significant amount of new business in the quarter with customer retention improving. Licensing-related price increases were implemented. New business wins also fuelled growth in Belgium. Facilities Management Services Revenue for the segment rose by 3.1% in the third quarter compared to the same period last year whilst operating income grew by 10.7%. Amongst the larger businesses within this segment, UK Cleaning moved ahead strongly in the third quarter and was a key factor in the encouraging performance of the segment as a whole. Major contract gains had a positive impact on revenue and there were fewer major contract losses than last year. In Spain, revenue was higher than the previous year due to increased jobs in Madrid and aircraft cleaning work in Mallorca but operating income fell due to lower margins on re-tendered work. The catering business reported higher revenue in the third quarter. However, margins fell in the education sector due to the lower take-up of school meals following recent publicity regarding school meals in general. This business is also seasonally affected by school summer holidays. Revenue and operating income increased for catering to business and industry due to new business gains. Tropical Plants Overall, revenue was 5.2% higher in this segment than the same quarter last year but operating income was 3.8% lower. In the USA, third quarter revenue declined versus last year due to lower outright sales of plants which offset an increase in contractual revenue; this was also reflected in lower operating income. In the UK, quarter-on-quarter revenue declined, as a result of weaker one-off sales of plants. In Continental Europe, recent acquisition activity in Belgium and The Netherlands has bolstered revenue with the added benefit of introducing new sales management in these businesses. New management has also been recruited for Denmark. Asia Pacific and Africa revenue in the quarter is above last year. New Zealand continues to grow strongly and the regression in Australia has moderated. Parcels Delivery Initial City Link revenue increased by 7.1% in the third quarter versus last year but operating income was 4.8% lower. Higher revenue was a result of a 5.7% increase in the number of parcels carried compared with the third quarter of 2004. Pricing pressure, coupled with substantial fuel price increases, impacted margins and caused operating income to fall. Additional investment in sales has successfully delivered growth in the overall network and resulted in higher margins in the third quarter than in the first half. We have concluded that, longer term, Initial City Link's franchise model will be a constraint on the strategic development of the business. Accordingly, we announced on 25 October that we will cease franchising and will offer to buy back the remaining franchises. Conferencing Style Conferences has been treated as a discontinuing business for the purpose of this update. The sale process remains on track and we continue to expect proceeds in excess of £300 million. We do not expect to pay tax on the disposal proceeds. FINANCIAL ITEMS Central Items Third quarter central costs were largely in line with the prior year with the net increase primarily due to organisational changes. Central costs for the nine months were £11.6 million higher than 2004 due to the formation costs of the new holding company, costs associated with the business review and additional divisional, IT, HR, acquisition and IFRS transition costs. Of the £11.6 million increase, some £9 million can be viewed as non-recurring. Interest Net interest payable in the third quarter includes an adjustment of £1.4 million for IAS 19 pension costs following a re-assessment of the IAS 19 pension liabilities at December 2004 and June 2005 (see note on pensions below). Excluding this adjustment, net interest payable for the quarter was £2.1 million lower than 2004 mainly due to the net exchange effect of foreign currency denominated loans. Exceptional Items The company has incurred considerable expense in relation to the unwelcome approach by Raphoe. We were put into an offer period and then subsequently threatened with an EGM. As is necessary in such circumstances, the company engaged a full team of professional advisors, inevitably at some cost. The Board was unanimously of the view that the proposals, such as they were, were not in the best interests of shareholders and had prepared a vigorous defence, in conjunction with the team of advisors. In the event that a bid had emerged, or an EGM been called, our costs would have been in the order of £20 million. Raphoe and Robinson went through the deadline imposed by the Takeover Panel without making a bid or requisitioning an EGM and some £10 million in fees was incurred, of which an estimated £8 million relates to the period to 30 September. This has been recognised as an exceptional item in the third quarter and the balance will be reflected in the results for the fourth quarter. Pensions The UK defined benefit scheme accounts for substantially all of the group's pension deficit. The UK scheme's actuaries continue to work on the end March 2005 valuation. Their latest view is that the UK pension scheme deficit is higher than the initial estimate. A better estimate is that the group's retirement benefit liabilities, on an IAS 19 basis, at 30 June 2005 and 31 December 2004 would have been £323.7 million and £304.8 million respectively. This compares with the £283.7 million and £269.8 million that was previously reported. Following the recent implementation of the Pensions Act, the company has started discussions with the trustees about measures to deal with the deficit and the equity and other risk exposures in the UK scheme. The Pensions Regulator will in future require companies to deal with scheme deficits over shorter time periods than in the past and our discussions with the trustees reflect this. Discussions between the company and trustees are continuing and it is hoped that they can be concluded by the end of the year. The likely outcome is that the company will make a very significant contribution to the scheme in the short-term, with the balance of the funding deficit addressed over a number of years. Dividend It remains our intention, in the absence of unforeseen circumstances, to recommend an increase in the total dividend for 2005 of 10%. Thereafter, and on the assumption that the cash resources are available, our intention is to increase the dividend in line with the medium-term trend in underlying earnings. However, in the short-term, we may take a more cautious approach to dividend growth until it is clear that the recovery in the business is well established and broadly based. Acquisitions Although a number of Rentokil's businesses face challenges, other parts of the group are stable with strong management teams and have attractive opportunities to grow by acquisition. We will continue to focus our portfolio of businesses through both acquisition and divestments, and it is important that we have the financial flexibility to do so. We will only undertake an acquisition when we have the management capacity to execute a post acquisition plan and it is clearly strategically and financially attractive to do so. Credit rating and capital structure Our current credit rating of BBB+ from Standard and Poor's is on CreditWatch. Subject to future conditions in the debt markets, in the medium-term we expect to continue to target a stable BBB+ rating as we believe that this strikes an appropriate balance between an efficient capital structure (as represented by a low weighted average cost of capital), liquid access to the capital markets and reasonable pricing. However, in the immediate future, we believe that our business and financial profile may not be consistent with our medium-term target, albeit no worse than BBB flat. The combination of our high payout ratio, and the requirement to fund the pension deficit over the short to medium-term, means that in our view the group does not currently have surplus capital which could be returned to shareholders if a minimum BBB credit rating is to be maintained with an appropriate degree of headroom to avoid further ratings pressure. This announcement contains certain statements that are or may be forward-looking regarding the group's financial position and results, business strategy, plans and objectives. Such statements involve risk and uncertainty because they relate to future events and circumstances, and there are accordingly a number of factors which might cause actual results and performance to differ materially from those expressed or implied by such statements. A conference call for analysts and shareholders will be held at 9:00am GMT today. You can access this call on +44 (0) 20 7784 1017. Shareholder/analyst enquiries: Andrew Macfarlane, CFO 01342 833022 Lisa Williams, IR Manager 01342 833022 Media enquiries: Kate Miller/John Sunnucks, Brunswick Group LLP 020 7404 5959 Notes for editors: Rentokil Initial is one of the largest business services companies in the world, operating in all the major economies of Europe, North America, Asia Pacific and Africa. The company has some 90,000 employees providing a range of support services in over 40 countries where the 'Rentokil' and 'Initial' brands have come to represent innovation, deep expertise and consistent quality of service. Services include pest control, tropical plants, hygiene services, facilities services, electronic security and parcels delivery. APPENDIX 1 - SEGMENTAL ANALYSIS Segmental Analysis - constant rates 3 months to 3 months to 9 months to 9 months to 30 September 30 September 30 September 30 September 2005 2004 2005 2004 (at 2004 full year average exchange rates) £m £m £m £m (unaudited & (unaudited & (unaudited & (unaudited & unreviewed) unreviewed) unreviewed) unreviewed) Business analysis Revenue Continuing operations at 2004 average exchange rates: Hygiene Services 188.6 183.6 564.4 549.1 Pest Control 59.3 57.8 173.1 168.2 Hygiene 247.9 241.4 737.5 717.3 Electronic Security 63.7 58.6 194.5 179.8 Manned Guarding 88.7 78.6 255.9 239.4 Security 152.4 137.2 450.4 419.2 Facilities Management Services 105.9 102.7 319.8 321.4 Tropical Plants 26.3 25.0 78.4 74.3 Facilities Management 132.2 127.7 398.2 395.7 Parcels Delivery 27.0 25.2 84.5 80.3 Total continuing operations at 2004 average exchange rates 559.5 531.5 1,670.6 1,612.5 Exchange 5.3 (1.7) 8.3 (4.6) Continuing operations at actual average exchange rates 564.8 529.8 1,678.9 1,607.9 Operating Income * Continuing operations at 2004 average exchange rates: Hygiene Services 39.7 45.1 118.3 132.1 Pest Control 19.7 22.0 54.7 61.1 Hygiene 59.4 67.1 173.0 193.2 Electronic Security 9.2 9.4 27.0 29.1 Manned Guarding 3.3 3.0 8.7 9.5 Security 12.5 12.4 35.7 38.6 Facilities Management Services 8.3 7.5 21.8 23.3 Tropical Plants 2.5 2.6 7.3 7.8 Facilities Management 10.8 10.1 29.1 31.1 Parcels Delivery 6.0 6.3 18.5 20.1 Total Business Segments 88.7 95.9 256.3 283.0 Central Items (8.1) (7.4) (28.7) (17.1) Total continuing operations at 2004 average exchange rates* 80.6 88.5 227.6 265.9 Exchange 0.7 (0.6) 1.6 (1.1) Continuing operations at actual average exchange rates* 81.3 87.9 229.2 264.8 * Before amortisation of customer lists and items identified as exceptional Segmental Analysis - actual rates 3 months to 3 months to 9 months to 9 months to 30 September 30 September 30 September 30 September 2005 2004 2005 2004 (at actual exchange rates) £m £m £m £m (unaudited & (unaudited & (unaudited & (unaudited & unreviewed) unreviewed) unreviewed) unreviewed) Business analysis Revenue Continuing operations at actual average exchange rates: Hygiene Services 190.2 182.3 568.7 546.0 Pest Control 59.9 57.5 174.2 167.5 Hygiene 250.1 239.8 742.9 713.5 Electronic Security 63.8 58.4 195.0 179.3 Manned Guarding 91.0 78.8 257.7 239.4 Security 154.8 137.2 452.7 418.7 Facilities Management Services 106.1 102.6 320.2 321.1 Tropical Plants 26.8 25.0 78.6 74.3 Facilities Management 132.9 127.6 398.8 395.4 Parcels Delivery 27.0 25.2 84.5 80.3 Continuing operations at actual average exchange rates 564.8 529.8 1,678.9 1,607.9 Operating Income * Continuing operations at actual average exchange rates: Hygiene Services 40.2 44.7 119.4 131.3 Pest Control 19.8 21.9 55.0 60.9 Hygiene 60.0 66.6 174.4 192.2 Electronic Security 9.1 9.4 27.0 29.1 Manned Guarding 3.4 3.0 8.8 9.5 Security 12.5 12.4 35.8 38.6 Facilities Management Services 8.3 7.5 21.8 23.3 Tropical Plants 2.6 2.5 7.4 7.7 Facilities Management 10.9 10.0 29.2 31.0 Parcels Delivery 6.0 6.3 18.5 20.1 Total Business Segments 89.4 95.3 257.9 281.9 Central Items (8.1) (7.4) (28.7) (17.1) Continuing operations at actual average exchange rates* 81.3 87.9 229.2 264.8 * Before amortisation of customer lists and items identified as exceptional APPENDIX 2 - ANNUAL CONTRACT PORTFOLIO (CONTINUING BUSINESSES) 3 Months to 30 September 2005 New Net £m at constant 2004 1.7.05 Business Terminations Additions/ Acquisitions 30.09.05 average exchange rates Reductions Hygiene Services 715.2 17.8 (19.9) 0.9 0.4 714.4 Pest Control 185.3 8.0 (8.2) 1.1 0.2 186.4 Total Hygiene 900.5 25.8 (28.1) 2.0 0.6 900.8 Electronic 93.0 4.1 (2.2) 1.0 (0.1) 95.8 Manned Guarding 326.3 8.9 (10.9) 0.8 - 325.1 Total Security 419.3 13.0 (13.1) 1.8 (0.1) 420.9 Facilities Management Services 369.4 33.0 (8.5) 5.5 - 399.4 Tropical Plants 91.9 2.6 (3.2) 0.9 1.5 93.7 Total Facilities Management 461.3 35.6 (11.7) 6.4 1.5 493.1 TOTAL 1,781.1 74.4 (52.9) 10.2 2.0 1,814.8 9 Months to 30 September 2005 New Net £m at constant 2004 1.1.05 Business Terminations Additions/ Acquisitions 30.09.05 average exchange rates Reductions Hygiene Services 695.7 56.7 (57.2) 6.9 12.3 714.4 Pest Control 181.8 24.8 (25.4) 4.3 0.9 186.4 Total Hygiene 877.5 81.5 (82.6) 11.2 13.2 900.8 Electronic 90.0 7.9 (7.2) 2.8 2.3 95.8 Manned Guarding 301.6 35.8 (30.4) 2.1 16.0 325.1 Total Security 391.6 43.7 (37.6) 4.9 18.3 420.9 Facilities Management Services 360.1 60.5 (33.3) 12.1 - 399.4 Tropical Plants 87.1 8.0 (9.8) 2.8 5.6 93.7 Total Facilities Management 447.2 68.5 (43.1) 14.9 5.6 493.1 TOTAL 1,716.3 193.7 (163.3) 31.0 37.1 1,814.8 Notes Contract Portfolio Definition: Customer contracts are usually either 'fixed price', 'as-used' (based on volume) or mixed contracts. Contract portfolio is the measure of the annualised value of these customer contracts. Contract Portfolio Valuation: The contract portfolio value is typically recorded as the annual value from the customer contract. However, in some cases - especially 'as-used' (based on volume) and mixed contracts, estimates are required in order to derive the contract portfolio value. The key points in respect of valuation are: 'As-used' contracts: These are more typical in Hygiene Services, where elements of the contract are often variable and based on usage. Valuation is based on historic data (where available) or forecast values. Income annualisation: In some instances, where for example the underlying contract systems cannot value portfolio, or there is a significant 'as-used' element, the portfolio valuation is calculated using an invoice annualisation method. Inter-company: The contract portfolio figures include approximately £30 million of inter-company revenue, of which a significant proportion relates to UK textiles. Job Work and Extras: Many of the contracts within the contract portfolio include ad hoc and or repeat job work and extras. These values are excluded from the contract portfolio. Rebates: The contract portfolio value is gross of customer rebates. These are considered as normal part of trading and are therefore not removed from the portfolio valuation. New Business: represents new contractual arrangements in the period, which can either be new contracts with an existing customer, or with a new customer. Terminations: represent the cessation of either a specific existing customer contract, or the complete cessation of business with a customer, in the period. Net Additions / Reductions: represents net change to the value of existing customer contracts in the period as a result of changes (either up or down) in volume and/or pricing. Acquisitions: represents the valuation of customer contracts obtained from acquisitions made in the period. This information is provided by RNS The company news service from the London Stock Exchange
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