Customer Service Statistics

Ryanair Holdings PLC
23 March 2007



            RYANAIR'S CUSTOMER SERVICE STATISTICS FOR FEBRUARY 2007


Ryanair, Europe's No. 1 low fares airline, today (Friday, 23rd March 2007)
released its customer service statistics for February 2007. Ryanair is committed
to publishing its customer service statistics each month which again this month
confirm that Ryanair is No. 1 for Customer Service.

   •86% of all Ryanair's 22,000 plus flights during February arrived on time.

   •Ryanair is the No. 1 on-time airline beating Easyjet every week in 2003,
    2004, 2005, 2006 and so far in 2007.

   •Complaints of less than 1 (0.57) complaint per 1,000 passengers.

   •Mislaid baggage of less than 1 (0.40) mislaid bag per 1,000 passengers.


CUSTOMER SERVICE STATISTICS FEBRUARY         2006     2007

On-time flights                               88%     86%
Complaints per 1,000 pax                      0.92    0.57
Baggage complaints per 1,000 pax              0.41    0.40
Complaints answered with 7 days               99%     99%



Ends.                                     Friday, 23rd March 2007

For further information:

Peter Sherrard - Ryanair         Pauline McAlester - Murray Consultants

Tel: [phone]           Tel: [phone]


                      This information is provided by RNS
            The company news service from the London Stock Exchange