March Customer Service

Ryanair Holdings PLC
16 April 2008



                RYANAIR'S CUSTOMER SERVICE STATISTICS FOR MARCH

Ryanair, Europe's largest low fares airline, today (Wednesday, 16th April 2008)
released its customer service statistics for March. Ryanair is committed to
publishing customer service statistics each month and these confirm that Ryanair
delivers Europe's best customer service.

   •88% of Ryanair's 30,000 flights in March arrived on time.

   •Less than 1 (0.30) complaint per 1,000 passengers.

   •Less than 1 (0.45) mislaid bag per 1,000 passengers.


                                                      2007       2008

On-time flights                                       91%        88%
Complaints per 1 000 pax                              0.58       0.30
Baggage complaints per 1 000 pax                      0.70       0.45
Complaints answered with 7 days                       99%        99%



   •Ryanair is the No.1 on-time airline beating Easyjet's punctuality every
    week in 2003, 2004, 2005, 2006, 2007 and so far in 2008.

   •Ryanair is Europe's only airline to guarantee the lowest fares and 'no
    fuel surcharges ever.'

   •Ryanair is Europe's greenest, cleanest airline, operating Europe's
    youngest, most fuel efficient fleet.


Ends Wednesday, 16th April 2008


For further information:

Peter Sherrard - Ryanair      Pauline McAlester - Murray Consultants

Tel: [phone]        Tel: [phone]



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