Ryanair Holdings PLC
28 March 2008
RYANAIR PLANS UP TO 40 TELESALES REDUNDANCIES IN DUBLIN
Ryanair, today (Friday, 28th March 2008) announced that it plans to close its
Dublin Telesales Operation (Ryanair Direct) at the end of May, which may lead to
up to 40 redundancies as part of its cost reduction programme to combat record
high ($100 p. bl.) oil prices, while continuing to guarantee the lowest fares
and no fuel surcharges for passengers.
Speaking today, Ryanair's CEO Michael O'Leary said:
'The decision to close our Dublin Telesales activity is a painful one.
Sadly, the operation is no longer viable or cost competitive against a
backdrop of dwindling demand for phone bookings (now less than 1% of
sales) while Internet bookings now account for over 99% of ticket sales.
Our existing Romanian and German call centres will continue to provide
telesales services at 60% lower costs than Ryanair Direct. These kind of
cost savings must be made if Ryanair is to remain Europe's lowest cost
airline in these difficult recessionary markets.
'Whilst we will be encouraging these telesales people to apply for other
vacancies in Ryanair, should they not apply or be successful, then they
will be made redundant at the end of May. While record high oil prices
and falling fares continue, it is sensible and prudent that we
streamline our business and reduce costs in order to remain the only
airline in Europe to guarantee the lowest fares and guarantee no fuel
surcharges ever'
ENDS Friday, 28th March 2008
For reference:
Peter Sherrard Pauline McAlester / Robert Marshall
Ryanair Murray Consultants
Tel: 00 353 1 812 1598 Tel: 00 353 1 4980300
This information is provided by RNS
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