Ryanair Holdings PLC
26 February 2008
Ryanair Update on Web System Changeover
Ryanair, today (Tuesday, 26th February 2008) continued to make significant
progress on eliminating many of the software glitches involved in bedding down
its new 'New Skies' reservations system, which is the background booking engine
of www.ryanair.com. This process has given rise to some hours today when record
bookings of over 20,000 per hour were taken, but also some hours when the
internet access on www.ryanair.com was temporarily reduced resulting in less
than 5,000 bookings being made.
Ryanair and its software supplier are continuing to work intensively to
eliminate these bedding down issues, and we expect to continue to deliver
improved internet access and faster booking speeds this evening and tomorrow.
The principal difficulty the website is encountering is the enormous surge of
passengers a) who were unable to make bookings over the weekend and b) who are
keen to get one of Ryanair's 1 million x 1 penny (tax inclusive) seats, which
are available for travel on Tuesdays and Wednesdays in April, May and June.
Ryanair apologises to any passengers who have suffered inconvenience in
attempting to access Ryanair.com over the last 24 hours, but wishes to assure
all passengers that once this cut-over process has been completed this week,
they can look forward to faster booking times, and Europe's guaranteed lowest
airfares on www.ryanair.com.
Speaking today, Ryanair's Head of Communications, Peter Sherrard said:
'We are continuing to make significant progress with the cut over to the
New Skies system. However, we expect further bedding down problems over
the next day or two and we ask all passengers to be patient with us, as
we complete the largest ever software changeover undertaken by any
airline, anywhere in the world.'
ENDS. Tuesday, 26th February 2008
For further information:
Peter Sherrard, Ryanair
Tel. +353-1-8121228
Pauline McAlester, Murray Consultants
Tel. +353-1-4980300
This information is provided by RNS
The company news service from the London Stock Exchange
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