Renewal of M&S Contract

Sorted Group Holdings PLC

27 March 2024

 

This announcement contains inside information for the purposes of Regulation 11 of the Market Abuse (Amendment) (EU Exit) Regulations 2019/310.  With the publication of this announcement via a Regulatory Information Service, this inside information is now considered to be in the public domain.

27 March 2024

Sorted Group Holdings Plc

("Sorted" or the "Company" or the "Group")

Renewal of M&S Contract

Sorted Group Holdings Plc (AIM: SORT), a leading provider of delivery experience and post-purchase technology, is pleased to announce it has entered into a 12-month renewal agreement with the retailer Marks and Spencer Group PLC ("M&S"). The renewal marks a continuation of M&S's commitment to accelerating the growth and consistency of its delivery operations underpinned by Sorted's cloud-based technology, and is based on a continuation of the commercial terms of the existing agreement.

The Company has enjoyed a successful partnership with M&S since 2021.  The retailer uses Sorted's 'Ship' carrier management software to integrate its carrier services across multiple distribution centres into one platform, and Sorted's 'Track' post-purchase experience software to monitor performance across in-flight shipments, enabling the retailer to own the customer delivery communication experience.

Carmen Carey, CEO of Sorted, commented: "Marks & Spencer has a long legacy of providing brilliant customer experiences, and the move to an increasingly online world shouldn't disrupt that. We are thrilled to be a part of their journey, and the renewal is recognition of our continued partnership and approval of our strategy."

For further information please contact:

Sorted Group Holdings Plc                                                                       Tel: [phone]

Simon Wilkinson, Chairman

Carmen Carey, Chief Executive Officer

Allenby Capital Limited (Nominated Adviser)                                            Tel: [phone]

David Hart

Vivek Bhardwaj

Turner Pope Investments (TPI) Ltd (Broker)                                              Tel: [phone]

James Pope

Andy Thacker

About Sorted

Sorted's Delivery Experience supports retailers in providing exceptional delivery experiences and analysing post-purchase performance. It enables customers to track deliveries and returns or exchange of parcels with ease.

Founded more than a decade ago, Sorted is trusted by leading retailers - such as Asda, ASOS and M&S - to make customer purchase experiences a differentiator.

www.sorted.com

@SortedOfficial

Media contact - Leah Jones - [e-mail]

 

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