Scottish & Southern Energy PLC
27 July 2006
27 July 2006
SCOTTISH AND SOUTHERN ENERGY PLC
SEVEN MILLION CUSTOMERS
Scottish and Southern Energy plc ('SSE') will tell its shareholders at its
Annual General Meeting later today (27 July) that it has achieved seven million
energy supply-related customers for the first time.
This represents an increase of: 2.5 million (55%) since the start of 2002;
900,000 (15%) since the start of the last financial year in April 2005; and
300,000 (4.5%) since the start of the current financial year in April 2006.
The increase has re-inforced SSE's position as the third largest supplier of
electricity and gas in the UK. It supplies electricity and gas under Southern
Electric, Scottish Hydro Electric, SWALEC and Atlantic brands.
Ian Marchant, Chief Executive of SSE, said:
'There is no doubt that a significant part of this growth has resulted from our
policy of protecting our domestic customers from the worst impacts of the
volatile wholesale energy prices and delaying for as long as possible any price
increases for gas and electricity.
By delaying price increases in this way, we have saved a typical gas and
electricity customer around £100 since the start of 2004, compared with what
they would have paid had we increased prices at the same time as the UK's
largest energy supplier.
We have also sought to deliver best-in-sector service to customers and the
latest statistics from industry watchdog energywatch showed we have the lowest
level of complaints across all categories.
In a highly competitive market, in which increasing numbers of customers are
changing suppliers, maintaining growth will be challenging. A big priority for
us over the next 18 months is to ensure that we provide the right levels of
service and value for our existing customers while continuing to attract new
customers. This involves extending the range of value-adding products we offer
to customers such as the new gas boiler service we launched last month.'
For further information: Dennis Kirby
Scottish and Southern
0870 9000 410
Andrew Dowler
Financial Dynamics
020 7831 3113
This information is provided by RNS
The company news service from the London Stock Exchange
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