Chairman's Statement

Standard Chartered PLC 3 May 2001 The following remarks were made by Sir Patrick Gillam, Chairman, Standard Chartered PLC today (3rd May 2001) at the Annual General Meeting held at the Merchant Taylors' Hall, London. 'Last year I told you that we were well positioned to grow our business as the Asian markets recovered from the economic turmoil of the late 1990s. Our results show this has been the case. Operating profit, before the restructuring charge announced in August, was up 60 per cent at £811 million. This excellent result was achieved at a time when your company was going through a period of transformation. We have restructured the Group so that we are much less reliant on a few key products and countries. We have made great progress in building a bigger and more resilient business. Although there is some economic uncertainty ahead we remain confident about our prospects. We are therefore recommending a final dividend of 17.71 pence per share. This makes a total for the year of 25.135 pence, an increase of 10 per cent over last year. In the 1990s the management of your company established Standard Chartered as a leading and respected bank serving customers in the emerging markets of the world. When the Asian crisis occurred we had to decide whether to batten down the hatches, or to take advantage of the opportunities we expected would arise as our competitors either cut back or withdrew. We chose the latter and have since pursued a strategy to grow and strengthen the Bank both organically and through acquisition. Our growth strategy is about expanding our main markets, developing new major markets, building on the strength of our non Asia Pacific businesses and strengthening our links with multinational companies. In line with this strategy, there have been a number of significant achievements in the past year. The most notable of these were the acquisitions of Grindlays and of the consumer banking activities of Chase in Hong Kong. These were the two largest deals in your company's history. We also sold Chartered Trust, our UK consumer finance business. This finance company produced excellent results through the years but did not fit our strategy. The acquisition in Hong Kong strengthened our core market and gave us a leading position in credit cards. The Grindlays acquisition establishes India as a business with the potential to rival Singapore and Malaysia. It also makes us the leading international bank in Bangladesh, Pakistan and Sri Lanka as well as strengthening our position in the Gulf. Technology and the internet are having an increasing affect on the way that financial services companies operate. Therefore, in order to position the company for the future, we have taken a long hard look at how Standard Chartered is managed and how it operates. As a result, in August last year, we announced a three-year productivity programme. Over the period this will cost around £290 million in addition to the restructuring charge of £213 million. It will give us annual savings of £192 million from 2003. There are three elements to this programme. The first is to centralise our processing and support functions into two global hubs, one in India the other in Malaysia. The second is to drive efficiencies in our organisational structure including outsourcing, where appropriate. The third is to deliver cost synergies from our acquisitions. We have already made good progress. The emerging markets continue to provide us with opportunities that do not exist in the developed world. Growth rates in many of these countries are still significantly higher. This results in a rapidly growing middle class and increased demand for personal loans, credit cards and wealth management products and services. Unlike banks in the West we are not fighting for the same customers. We are fighting for our share of a growing customer base. It is a very exciting prospect. The US has enormous significance in the world economy. That economy is slowing but by how much is not clear as the economic indicators are contradictory; for example housing sales and consumption are both strong despite the fall in the Stock Market. The Federal Reserve has also shown itself ready to take aggressive steps to stimulate the US economy. Our best estimate is that we will see 1-2 per cent growth in the US in 2001. But what effect does that have on the places where we are strong? We believe that Hong Kong will slow but will be helped by US interest rate falls and the revival of the Chinese economy. This ran at over 8 per cent in the first quarter and is forecast to grow at between 7 and 8 per cent in the year. India, like China, has a protected economy and should grow at around 5 per cent. Our other markets in Asia are slowing as US imports decline. This inevitably has an impact on our customers. So far, our results for the year are in line with our expectations. The past year has been one of transformation for Standard Chartered. We have delivered very good results while undertaking major projects to change the shape of the Group. The fact that we have been able to do this is a testimony to the quality of our staff and the strength of our management throughout the world. I would like to thank everyone for their efforts and continuing support.' For further information please contact: Pamela McGann, Group Head External Affairs - +44 (0)20 7280 7245 Tim Halford, Director of Corporate Affairs - +44 (0)20 7280 7159 www.standardchartered.com Note to Editors: Standard Chartered - the world's leading emerging markets bank Standard Chartered is a London based, international bank focused on the emerging markets of Asia, Africa, the Middle East and Latin America. It has significant operations in Hong Kong, Singapore, Malaysia, Thailand, India, Pakistan, the United Arab Emirates and in sub-Saharan Africa. Key businesses are Consumer Banking, primarily credit cards, mortgages, personal loans and wealth management, and Wholesale Banking, where the Bank specialises in the provision of cash management, trade finance, treasury and custody services. The Group has a network of over 615 offices in more than 56 countries and assets of approximately US$90 billion. With a presence in Asia and Africa that goes back nearly 150 years, Standard Chartered has an in-depth understanding of, and a long term commitment to, the emerging markets.
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