SCB Yearend Results (1 of 3)

Standard Chartered PLC 21 February 2001 SCB Yearend Results (1 of 3) Standard Chartered s results - Profit after provisions and before restructuring charge, of £811 million, up 60 per cent from £507 million. - Profit before taxation of £949 million, up 87 per cent from £507 million. - Net revenue of £2,698 million, up 13.5 per cent from £2,378 million; up 11.4 per cent excluding acquisitions and disposals. - Net fees and commissions receivable of £586 million, up 34 per cent from £438 million. - Cost growth, excluding acquisitions, disposals and restructuring charge, held under 10 per cent. - Net provisions of £310 million, down 37 per cent from £495 million. - Normalised earnings per share up 41 per cent to 46.9 pence. - Annual dividend per share 25.135 pence, up 10 per cent from 22.85 pence. Commenting on these results, the Chairman of Standard Chartered PLC, Sir Patrick Gillam, said: 'Our roots are in the emerging markets and over the years we have demonstrated our ability to manage in difficult conditions. Many of these markets now have potential for real growth unmatched by those of the developed world. We must ensure that we build on our knowledge and unique position by taking advantage of opportunities we identify. The progress made in 2000 is evidence of our commitment'. STANDARD CHARTERED PLC SUMMARY OF RESULTS FOR 2000 2000 1999 £m £m RESULTS Net revenue 2,698 2,378 Provisions for bad and doubtful debts and contingent (310) (495) liabilities Operating profit after provisions and before 811 507 restructuring Restructuring charge (213) - Profit on disposal of subsidiary undertakings 351 - Profit before taxation 949 507 Profit attributable to shareholders 677 344 BALANCE SHEET Total assets 68,599 54,132 Shareholders funds 4,261 3,366 Capital resources 7,371 5,334 INFORMATION PER ORDINARY SHARE Pence Pence Normalised earnings per share 46.9 33.2 Dividends per share 25.135 22.85 Net asset value per share 360.4 298.4 RATIOS % % Post-tax return on ordinary shareholders funds - 14.1 12.0 normalised basis Cost to income ratio - normalised basis 56.9 57.0 Capital ratios: Tier 1 capital 7.0 8.6 Total capital 14.1 14.8 Results on a normalised basis reflect the Group s results excluding profits on disposal of subsidiary undertakings and the charges for restructuring (See note 9). CHAIRMAN S STATEMENT The past year has been one of transformation. We have made the two largest acquisitions in our history; sold Chartered Trust and initiated a major productivity programme. These all position the Group well for further growth in the future. 2000 Results Our operating profit before the restructuring charge is £811 million compared with £507 million in 1999. Pre-tax profit stands at £949 million after taking a restructuring charge of £213 million and realising a gain of £351 million on the disposal of Chartered Trust. This compares with a profit before tax of £507 million in 1999. Normalised earnings per share are 46.9 pence, an increase of 41 per cent. Net revenues were up 13 per cent at £2,698 million and up 11.4 per cent, excluding acquisitions and disposals. The increase in costs was held to 9.6 per cent, before the restructuring charge of £213 million and excluding the acquisitions and disposals. Our Tier One capital ratio stands at 7.0 per cent. Although at the lower end of our 7-9 per cent range, this reflects the high level of investment and growth during the year. Even though there is still economic uncertainty in some of our markets we are recommending a final dividend of 17.71 pence per share compared with 16.1 pence per share last year. This is an increase of 10 per cent and reflects our greatly improved performance in 2000, our confidence in our ability to continue to generate good returns and our desire to maintain investment in our franchise. This gives a total dividend for the year of 25.135 pence, an increase of 10 per cent over 1999. The proposed dividend is covered 2.4 times. As approved at the AGM last May, we will in future be reporting in US Dollars. Since most of the Group s business is in US Dollars, or currencies linked to the US Dollar, we believe this is the most appropriate currency for us to use for our accounts. The nominal value of the company s shares was changed from £0.25 to US$0.50 in January 2001. This change does not alter the number of shares held by shareholders and the price is still quoted in Sterling on the London Stock Exchange. Dividends will be paid in Sterling unless shareholders opt for payment in US Dollars or shares. Group Strategy and the Economic Environment Over the last three years we have pursued a growth strategy to emerge stronger from the turmoil in Asia. In 2000 we made significant advances. We acquired Grindlays from ANZ for US$1.34 billion. This makes us the largest international bank in India, Pakistan, Bangladesh and Sri Lanka and greatly strengthens our position in the Middle East. We also acquired Chase Manhattan s consumer banking interests in Hong Kong for US$1.32 billion, making us the largest credit card issuer in Hong Kong with 25 per cent of the market. We sold Chartered Trust, our UK consumer finance and contract hire business, to Lloyds TSB for £627 million in cash. This was a good business but did not fit our focus on the emerging markets. Around £1.5 billion was raised in the market during the year to support these acquisitions and the growth in our business. These are all major strategic moves. Although there is still some economic uncertainty ahead, the economic prospects for most of our Asian markets in 2001 are generally good with growth forecast to be well ahead of most OECD countries. Inevitably, there would be some effect from a US slowdown, but our markets are diverse and would not be affected in a uniform way. In fact, lower US interest rates will directly benefit Hong Kong and those markets with a link to the dollar. In other markets, like India, there is a large domestic economy which means it is largely insulated from the impact of external economic factors. It is also important to remember that the United States is not the only export location of significance to Asia. Trade with Europe and within the region is also important and would offset the effect of US growth slowing to around two or three per cent. Overall, the signs are positive, although we are not expecting the pace of economic growth in our Asian markets to be comparable to the levels prevailing before the crisis of the late 1990s. Our roots are in the emerging markets and over the years we have demonstrated our ability to manage in difficult conditions. Many of these markets now have potential for real growth unmatched by those of the developed world. We must ensure that we build on our knowledge and unique position by taking advantage of opportunities we identify. The progress made in 2000 is evidence of our commitment. Sir Patrick Gillam Chairman 21 February 2001 GROUP CHIEF EXECUTIVE S REVIEW Over the past year we have transformed the shape of our business and created exciting opportunities for growth. We have gained market share and in several countries and a number of product areas we now hold a leading position for the first time. The rebranding has been completed and we are on course to achieve the synergies we projected at the time of the acquisitions. We acquired Grindlays in the Middle East and South Asia and the associated private banking business and Chase s Consumer Banking operations in Hong Kong. These are the two largest deals in Standard Chartered s history. We have integrated UBS and the Nakornthon integration is on track. We have also commenced a major re-engineering of our business. It has been a very significant year for the Group. Our progress demonstrates that we have the management team to successfully build and grow our businesses in the emerging markets. 2000 Results At the beginning of last year we set out our financial objectives. They were to accelerate revenue growth; to ensure cost growth was less than ten per cent in the year and would not exceed revenue growth; and for bad debts to abate. We have delivered against all these objectives. Excluding the effect of acquisitions and disposals, we grew revenue by 11.4 per cent. Including acquisitions and disposals, the increase was 13.5 per cent. Costs in our underlying business, including amortisation of goodwill associated with the underlying business, grew by 9.6 per cent. This is within our target range. Much of this represents investment in our future growth through new products, systems and markets. Bad debts showed a significant decrease, particularly in Asia. As a result, operating profit after provisions and before the restructuring charge was up 60 per cent at £811 million. After a restructuring charge of £213 million and a profit on the sale of Chartered Trust of £351 million, pre- tax profit for the year stood at £949 million, an increase of 87 per cent. Total assets grew to £69 billion from £54 billion reflecting the impact of our acquisitions and organic growth. Business Performance In Consumer Banking we increased revenues by 19 per cent. Hong Kong, Singapore and Malaysia all performed well. Both the Hong Kong and Singapore mortgage businesses suffered from competitive margin pressure. However, this was largely offset by strong growth in mortgage outstandings. Overall our mortgage portfolio in Hong Kong grew as we wrote 18 per cent of all new mortgage business. In line with our strategy, we have diversified our Consumer Banking revenues with strong growth in cards, wealth management and deposits. In the underlying card business outstandings are up some 40 per cent. It is now a bigger generator of revenues than the mortgage business. Market research showed that personal loans could represent an even greater opportunity for generating revenues than cards. We therefore launched packaged products in Singapore, Indonesia and Thailand with good results. With an increasingly affluent customer base in many of our markets, we believe wealth management has great potential. We have already established ourselves as the leading independent distributor of third party unit trusts in Asia. Our positioning as an independent distributor is proving to be a significant competitive advantage, giving us the chance to cross-sell insurance, foreign exchange and other products. In Wholesale Banking, which now includes our corporate and institutional, treasury and debt capital market activities, we achieved 8 per cent growth in trade and lending with strong development in structured trade products. Trade fees grew 13 per cent. Our cash management business had a great year as we continued to win mandates from large customers. This drove both liabilities and fee income. An increase in stock market activity and new customer acquisition also led to a strong performance from custody, which saw the benefit of market share gains during the Asian crisis. Global markets now comprises treasury and debt capital market activities. Treasury revenues were affected by the lack of volatility in Asian currencies, but were held at last year s levels as we attracted a number of major new customers and increased the level of customer transactions. Our syndications team had an excellent year and we were actively involved in developing the Asian fixed income market. We have won a large number of mandates and now have top ranking positions in India, Thailand and Singapore. In network banking, a focus of our growth strategy, revenues grew by 20 per cent. In a year when we were faced with tough competition in some of our markets and political upheaval in others, we have made great progress in building a broader, more sustainable revenue base. In 1998 we were dependent on Hong Kong mortgages and foreign exchange for 21 per cent of total revenues. These are both profitable products with very attractive returns but Hong Kong mortgages were affected by competitive pressures and foreign exchange profits by the absence of volatility. By growing income from other products our dependence on these two products has been greatly reduced. They now account for only 14 per cent of annualised revenues. Geographical Performance Overall Hong Kong had an excellent year, bolstered by a strong Consumer Banking performance. In Singapore the fall in mortgage revenues was offset by good performance in cards, deposits and unit trusts. The good profit increase in Malaysia was largely due to lower bad debts and an increase in Treasury revenues. In Taiwan revenues were up nearly 50 per cent and in Thailand and Korea revenues also increased strongly. India witnessed a transformation in profitability and the United Arab Emirates contributed profits of over £50 million for the first time. Bangladesh and Bahrain also performed well. India, the Middle East and South Asia are now significant contributors to profits. Taking into account the difficult economic and political conditions in some of our markets in Africa, such as Zimbabwe and Ghana, the profit of £70 million reported by that region reflects the resilience of our business. Kenya, the Gambia, Tanzania, Uganda and Zambia all performed well. A Year of Transformation In 1998, we announced a strategy to emerge stronger from the Asian turmoil. Our growth strategy was focused on defending and growing our position in our main markets of Hong Kong, Singapore and Malaysia; developing new major markets; building on the strength of our non Asia Pacific businesses; and strengthening our network business. At the same time we launched a 'Fit for Growth' programme to drive major improvements in our productivity and build operational capacity. Everything we have done since is entirely consistent with this strategy, and we have delivered on each element. By being fast on our feet and by using our great knowledge of the markets in which we operate, we have been able to take advantage of some major opportunities. Growing Core Markets We have shown significant growth in our core markets and increased our market share. We have maintained an emphasis on Hong Kong, which is by far the most important consumer market. The acquisition of Chase s consumer banking business in Hong Kong transformed our market position, making us the leading credit card company in Hong Kong, well above our nearest competitor. Building New Major Markets With the acquisition of Grindlays, India is a new major country for us. In 1999 we acquired management control and 75 per cent of Nakornthon Bank in Thailand. This year we have undertaken a major rebranding project and a restructuring programme, which included a voluntary redundancy scheme. We are delighted with the progress being made. We are also seeing strong growth in our consumer banking business in Taiwan. Building On The Strength of Non Asia Pacific Businesses The Grindlays deal has propelled us into a different league in the Middle East and South Asia. We are now the leading international bank in India, Pakistan, Bangladesh and Sri Lanka, and a strong number two in the United Arab Emirates. Rebranding has been completed, the integration is on track and we are confident of achieving the expected synergies. Despite a difficult economic and political environment, we have continued to develop our business in Africa. We expanded into Nigeria and, in January 2001, opened in the Ivory Coast. Growing Network Business The UBS acquisition, which we completed in 1999, is already making a contribution to profits and has significantly strengthened our trade finance, cash management and foreign exchange business, particularly in Latin America. We continue to be the leading foreign US Dollar clearer in New York. At the start of the year we acquired a structured trade export finance portfolio from Canadian Imperial Bank of Commerce. This strengthened our structured trade finance capability, and complemented our core trade business. It has made us a leading player in the export finance market and we have already led several landmark transactions. These include the arrangement of the Sementes Maggi US$70 million pre-export financing for their Brazilian soya crop, which won a 'Deal of the Year' award from Trade Finance magazine. Over the past year, we have renewed our focus on major corporate and institutional customers where we can cross-sell a number of products, across many countries. The results have been very successful with a 20 per cent increase in revenues from this customer base. The past year has been one of real transformation for your company as we build on our remarkable heritage and franchise. e-Commerce Last year I told you that we were working on twenty e-commerce initiatives. While we have been cautious about entering into partnerships and building new e-commerce business models, we have made real progress in building on-line distribution of many of our products. We have launched on-line foreign exchange and are piloting on-line trade finance. Internet banking has been introduced in Hong Kong and Singapore as well as e-mortgage, on-line broking and portals for wealth management. We also launched offshore banking on the internet. We remain determined to be a leading provider of internet banking in the emerging markets and we are well positioned to achieve this aim. Productivity Programme At the half year we announced a restructuring charge and investment project to support a major programme to reshape the business and significantly improve productivity and operational efficiency. This is an integral part of our growth strategy. The focus of this programme is to give us a competitive advantage in terms of product delivery, customer service and cost efficiency. It will maximise the benefits of our scale, reduce our cost-income ratio and give us an operational platform to support our future growth. There are three elements to this programme - to centralise our processing and support functions into two global hubs which will be located in Chennai, South India, and Kuala Lumpur, Malaysia; to drive efficiencies in our organisational structure, outsourcing where appropriate; and to deliver the cost synergies from our acquisitions. We have already made good progress. The Year Ahead Our prime task in 2001 is to integrate the acquisitions of the past year and to build on the growth we achieved last year. We will continue to pursue acquisition opportunities which we believe will support our long term growth and benefit our shareholders. Countries where there may be such opportunities include Taiwan and Korea, where some business streams look increasingly attractive. The leading position we now hold in several markets and product areas provides us with a broader and stronger base to leverage and expand our business. As the world s leading emerging markets bank, the countries in which we operate offer great opportunities for growth as living standards improve and literally millions of people every year join our potential customer base. We have a strong and proven management team and in 2001 our aim is to continue to unlock the potential of this unique franchise to produce superior growth and returns for our shareholders. A more detailed review of our major businesses follows. Rana Talwar Group Chief Executive 21 February 2001 BUSINESS REVIEW CONSUMER BANKING Consumer Banking services are provided to personal customers and small businesses in many African, Asian and Middle Eastern countries. Major markets include Hong Kong, India, Malaysia, Singapore, the United Arab Emirates and Zimbabwe. Standard Chartered Grindlays Private Banking supplies trust and investment services to high net worth individuals. New branches were opened in a number of countries and investment continued in the upgrading of our branches throughout the network. This included, for example, an award winning new branch at Sugar Street in Hong Kong and what is believed to be the first ever drive-by ATM in Harare, Zimbabwe. A critical element of the Consumer Banking strategy is to build a more diversified revenue base. In 2000, great progress has been made in building new revenue streams. Cards and Personal Loans The number of cards issued by Standard Chartered is now nearly five million, a significant increase on the three million of a year ago. Both the Grindlays acquisition and, more directly, the addition of the Chase Hong Kong card portfolio, including the Manhattan Card business, have been major factors in this increase. In Hong Kong the Group is now the leading card issuer with around 25 per cent of the market. Standard Chartered is also the leading card issuer in India, with over 1 million cards in issue, and in 2000 grew market share in eight of the nine Asian markets in which it operates. This business continues to develop rapidly. Outstanding card balances grew by some 40 per cent excluding the impact of acquisitions, supporting revenue growth. The provision of packaged personal loan products is a new area of focus for the Group. A range of new innovative packaged loan products was launched in Singapore, Thailand and Indonesia. In Thailand alone over 10,000 personal loans are being sold each month. Mortgages and Banking Services In Hong Kong the Group s mortgage volume growth continued to be very strong, attracting 18 per cent of all new mortgage business in 2000. Good mortgage growth was also recorded in Malaysia and Singapore. Although market share gains were achieved there was a fall in revenues as a result of intense pricing competition, particularly in Hong Kong and Singapore. Returns, however, remain attractive and this will continue to be a very important part of the business. Wealth Management A new focus on wealth management has been a hallmark of the development of the Group s Consumer Banking business. In Asia, Standard Chartered has consolidated its position as the largest independent distributor and supplier of third party investment funds. The relationships with insurance companies, Prudential and CGNU, continue to be developed, enabling a broader range of products to be provided to customers. As part of the strategy to develop retail foreign exchange, on-line treasury services are now supplied to personal customers. The addition of Grindlays Private Banking to the Group s Priority Banking operations establishes a broader product capability. During the year offshore internet banking services were launched. Small Business Segment Revenue growth of 17 per cent was achieved from the provision of services to small and medium sized companies in 2000. These businesses and their owners represent a significant opportunity. This is a natural business area for Standard Chartered in the larger markets in Asia. e-Projects Internet banking, 'Me Standard Chartered On-line', has been launched in Hong Kong and Singapore, both in English and Chinese. This provides customers with personalised on-line banking. In Hong Kong, on-line securities trading was also launched simultaneously with internet banking. This gives customers the ability to trade Hong Kong equities on-line, and access realtime financial news. In nearly all the countries in which the Group operates, e-commerce developments are taking place. In Malaysia, Standard Chartered sponsors 'MeMyLife.com' a home and life products and services portal. WHOLESALE BANKING During the year the Group s commercial banking activities were rationalised into a cohesive Wholesale Banking business. This will provide customers with a more efficient and effective level of service and a broader range of products. The focus of Wholesale Banking is to deliver the Group s products and services to customers through its emerging market network in Asia, Africa, the Middle East and Latin America. This is complemented by sales and support operations in Europe, the United States and Australia. Global Markets The range of products has been extended. A key area of development is the Group s expertise and capabilities in the Asian debt capital markets. The Group exploited the growing fixed income market and now has top ranking positions in India, Thailand and Singapore, and a growing business in Hong Kong and Malaysia. The Group s floating rate syndications business also had another strong year. Although a lack of volatility in Asian currencies depressed foreign exchange trading business, strong growth was achieved in Treasury sales. This augurs well for the future. Trade and Lending In the year, there was renewed emphasis on broadening the range of products offered to customers. Following the successful acquisitions of the UBS trade finance business and the CIBC portfolio the Group now has a leading position in structured trade finance. Cash Management and Custody Both had an excellent year with improved revenues and increased market shares. In cash management the business of leading multinationals continued to be attracted. As a result good growth in customer balances and fees was achieved. Investment continues to be made in developing the next generation of cross border cash management products. Over the past few years around £20 million has been invested in establishing a world class custody system in fifteen Asian markets. This positions Standard Chartered at the forefront of technology in Asian custody and clearing and provides clients with customised solutions using a uniform processing system across the Group s Asian network. The custody business is seeing the results of the market share gains which it achieved during the Asian turmoil. Revenues from currency clearing dramatically increased during the year, and the Group s position was consolidated as a leading US Dollar clearer in New York. Standard Chartered s capabilities have been recognised with numerous customer and magazine awards during the year. e-Projects A number of internet delivery channels have been launched in corporate cash management and custody. These include payments initiation and reporting capability over the internet, and a special secured internet messaging channel for Custody clients. A service to provide trade finance services on-line is also being piloted. On-line Treasury was launched in Hong Kong, having been introduced in Singapore in 1999. Around 15 - 20 per cent of all trades are now transacted on-line in these markets. Standard Chartered has also joined the Atriax on- line foreign exchange marketplace which will deliver a highly liquid and open marketplace for all wholesale foreign exchange professionals. The aim is to offer the best pricing, transparency and liquidity in the widest range of currencies available anywhere. PRODUCTIVITY PROGRAMME The purpose of this programme, which was announced in August, is to improve productivity and to build an operational platform to support future growth. It is an integral part of the Group s growth strategy. There are three elements to this programme. First, operational and support functions around the Group will be centralised into two global hubs, in Chennai and Kuala Lumpur. These locations offer a competitive cost structure, as well as good technological infrastructure. Second, a major review has been undertaken of all our businesses to look for efficiency improvements. As a result, a number of opportunities have been identified and voluntary redundancy schemes implemented in most markets. As part of this review, two of our three businesses have been combined to create a new Wholesale Banking division. Through outsourcing, there are also efficiencies to be gained in technology. Third, following the acquisition of Grindlays and Chase Hong Kong, there is a substantial overlap in terms of headcount, premises and IT support. Major savings can be achieved from integrating these businesses into our existing operations and this is on track with expectations. In all there are 14 separate projects under the centralisation programme and another 11 initiatives which are driving other operational efficiencies. Intranet technology and e-procurement will be used to drive cost savings in human resources and other support functions. This programme will reduce the Group s cost-income ratio and support revenue growth opportunities. Table 1: Productivity Drive Headcount Headcount 2000 Restructuring Reduction Addition Charge (£m) Centralising of processing and 2,000 1,000 68 support operations Operational 2,100 - 74 efficiencies Integration of acquisitions 2,100 - 71 (including Chase Hong Kong) TOTAL 6,200 1,000 213 The overall impact of this productivity programme will be to reduce headcount by 6,200 by end 2003. This equates to around 20 per cent of the workforce. A reduction of 2,000 has already been achieved. Around 1,000 new staff will be added at the global hubs in India and Malaysia. Significant cost synergies will arise from each category of the productivity programme. Table 2: Productivity Drive - Cost Synergies £ million 2001 2002 2003 2004 Centralising of processing and support 20 45 65 65 operations Operational 20 45 55 55 efficiencies Integration of 35 60 72 72 acquisitions TOTAL 75 150 192 192 Investment Spend (117) (92) (81) - Net Cost Benefit (42) 58 111 192 Note. These numbers include costs relating to the integration of Chase Hong Kong. Over the next three years, there will be significant investment in upgrading systems and platforms to provide a flexible operating platform which can support the Group s growth. This investment spend will be managed within the Group s normal cost line. In 2001 it is expected that total cost growth, excluding goodwill and the impact of any future acquisitions, will be managed within the growth in revenues. OPERATING AND FINANCIAL REVIEW Summary of performance in 2000 The Group s profit before taxation for the year ended 31 December 2000 was £949 million, compared with £507 million in 1999. This included a gain on the disposal of the Chartered Trust business of £351 million and restructuring costs of £213 million. The profit after provisions and before restructuring was £811 million, an increase of 60 per cent compared to 1999. During the year the Group s business was reshaped: - Grindlays was acquired on 1 August 2000 - The Chase Hong Kong consumer banking business was acquired on 1 November 2000 - Chartered Trust was sold on 31 August 2000 To assist an understanding of performance this review also provides growth rates for the Group s 'underlying business' defined as the Group excluding Chartered Trust, the acquisitions and the restructuring charge. Net revenue grew strongly to £2,698 million up 13.5 per cent over 1999. Revenue from the underlying business grew by 11.4 per cent. The increase in total net interest income of 9 per cent from £1,636 million to £1,787 million follows a 19 per cent increase in average interest earning assets from £48.0 billion to £57.1 billion. The overall net interest margin narrowed from 3.4 per cent in 1999 to 3.1 per cent in 2000. Margins have fallen across most of the Asian territories and have been particularly affected by pressure on mortgage pricing. The reshaping of the Group has also diluted margins. Interest spread reduced from 2.8 per cent in1999 to 2.5 per cent in 2000. Strong performances in Cards, Wealth Management, Trade and Custody led to a 17 per cent growth in the underlying business non funded income; overall growth was 23 per cent. At the beginning of the year the Group said that cost growth would be no more than the growth in revenue and this has been achieved. Total operating expenses at £1,790 million included £213 million of restructuring costs associated with the Group s productivity programme. The increase in underlying business costs was 9.6 per cent. The Group announced in August that it had embarked on a productivity programme involving significant restructuring and transformation of operational processes to improve efficiency and operational capacity. The total cost of the investment programme over three years will be £290 million. In addition, £213 million has been taken in 2000 as a restructuring charge. The programme involves centralisation of operational and support platforms covering both businesses and countries; simplification of the organisation and identification of outsourcing efficiencies; and integration of the acquisitions. The overall impact of the programme will be to reduce headcount by over 6,200 and to achieve ongoing cost synergies of £192 million by the end of 2003. As expected, there was a significant decline in bad debts, particularly in Asia. Net provisions for bad and doubtful debts and contingents in 2000 of £310 million was £185 million lower than the £495 million in the previous year. In Consumer Banking net provisions for bad debts fell by £20 million. The net charge in Wholesale Banking fell from £354 million in 1999 to £189 million in 2000. This charge was after recoveries of £95 million compared to £70 million in 1999. At the end of 2000 total non-performing loans after provisions and suspended interest amounted to £1,264 million compared to £1,526 million in 1999. This included £477 million (1999: £533 million) of net non-performing loans in Standard Chartered Nakornthon Bank (SCNB) which are subject to a guarantee and loss sharing arrangement under a Loan Management Agreement with the Financial Institutions Development Fund, a Thai Government agency. The provisions cover ratio on the non-performing loan portfolio, excluding SCNB, was 55 per cent compared to 54 per cent in 1999. The balance sheet grew by 27 per cent to £68.6 billion of which 11 per cent came from the acquisitions. The Group raised £0.7 billion of Tier 1 capital and £0.8 billion of Tier 2 capital during 2000 which was used to finance the acquisitions and fund underlying growth. The Tier 1 ratio at the end of the year was 7.0 per cent. Business performance Consumer Banking continues to be the major profit driver in the Group with revenues up from £1,152 million to £1,366 million. Revenue growth in the underlying business was 20 per cent. Although underlying mortgage assets increased by 21 per cent, revenues declined by 5 per cent as a result of intense margin pressure, particularly in the Hong Kong market. The underlying cards business performed exceptionally well with outstandings up by some 40 per cent. The acquisitions greatly enhanced market share in cards and in Hong Kong the Group is now the leading card issuer with 25 per cent of the market. The total number of cards in issue increased from 3 million to nearly 5 million. Wealth Management is seen as a major driver of growth in the future and there was strong progress in developing this business in 2000. Revenues were up by over 50 per cent, driven by wider deposits margins and growth in distribution of mutual funds. Operating expenses in Consumer Banking increased by 21 per cent from £612 million to £741 million in 2000. This was predominantly in the underlying business and reflected the significant investment that has been made in upgrading the branch network, growing the cards business and marketing initiatives during the period. The net provisions for bad debts at £121 million was £20 million lower than 1999, partly as a result of the disposal of Chartered Trust. Delinquency ratios in the Group s major markets remain low in comparison to market averages. Operating profit increased by 26 per cent from £399 million in 1999 to £504 million in 2000. Corporate and Institutional Banking has been merged with Treasury to form Wholesale Banking to provide greater operational efficiency and to improve cross-selling of products. Revenues from the combined business increased by 9 per cent from £1,226 million to £1,332 million. Half of this arose in the underlying business. Trade and Lending performed well during the year and the product range has been enhanced, particularly the structured trade capability. Trade and Lending revenue grew by 8 per cent to £560 million. Dealing profits and exchange in the underlying business fell marginally in 1999 to £241 million in 2000. Lack of volatility and lower spreads continued to make foreign exchange trading difficult in the period. This was offset by successful growth in revenue generated from foreign exchange sales commissions received from customers. Cash Management revenues grew by 32 per cent through increased balances and wider margins. Custody had an improved year with revenue up by 37 per cent as stock market activity increased in South East Asia. Operating expenses in Wholesale Banking increased by 13 per cent from £682 million to £774 million of which 8 per cent was in the underlying businesses. The Group has invested in developing regional cash management services and an on-line trade finance capability. The net provision for bad debts of £189 million was nearly 50 per cent lower than 1999. New provisions in North East Asia fell substantially. Overall recoveries increased by £25 million to £95 million as a number of Asian economies continued to recover. Operating profit almost doubled from £190 million in 1999 to £369 million in 2000. Geographical performance Hong Kong s profit before taxation was £341 million, 74 per cent above 1999. Total revenue grew by 14 per cent of which 12 per cent was from the underlying business. Net interest income grew by 13 per cent to £598 million driven by the credit card business. Average Prime/HIBOR spreads widened from 2.9 per cent to 3.2 per cent but the overall net interest margin fell from 3.0 per cent in 1999 to 2.9 per cent in 2000. This was largely a consequence of the intense price pressure on the mortgage book. The effect of falling margins has been offset by 16 per cent growth in average outstandings, of which 1 per cent arose from the Chase Hong Kong consumer banking acquisition. Growth in non funded income was encouraging with a 19 per cent increase over 1999. Cards and unit trust distribution were the main contributors to this growth. Overall costs increased by 16 per cent with underlying business cost at 11 per cent. The net provisions for bad debts fell significantly from £178 million to £83 million as the quality of the portfolio in Hong Kong improved as expected. New provisions were down 43 per cent and recoveries up 90 per cent. Profit before taxation in Other Asia Pacific countries was £245 million, 70 per cent higher than in 1999. Revenues grew by 12 per cent to £802 million with good growth in Taiwan, Korea and the benefit of SCNB in Thailand for the full year. Costs increased by £107 million to £488 million. The full year effect of SCNB, together with a voluntary redundancy programme in Thailand, and business expansion in Taiwan and Korea have been the main cost drivers. The fall in net provisions for bad debts fell from £188 million to £69 million clearly demonstrated the generally improved economic situation in Asia. The Middle East and South Asia had an exceptional year and the acquisition of Grindlays was an excellent strategic fit with the existing expanding business. It has transformed the shape and scale of the operations in the region. Profit before taxation was £152 million compared to £11 million in 1999. The underlying results in India, the United Arab Emirates, Bahrain and Bangladesh were all very strong with good growth in all areas of the business. It was a difficult year in Africa as the economies in the Group s two larger markets, Ghana and Zimbabwe suffered severe problems and profit before taxation was down by 33 per cent from £105 million to £70 million. Net revenue grew by 4 per cent. Strong volume growth and increased dealing and foreign exchange revenues has been offset by the devaluation of currencies against sterling. Operating expenses rose by 15 per cent reflecting the high inflationary pressures in most territories and expansion into Nigeria and Ivory Coast. The economic difficulties in the largest markets have resulted in an increase of £27 million in provisions for bad debts. Since the sale of Chartered Trust the Group s business in the United Kingdom is now, like the Americas, primarily focused on supporting the needs of multinational corporates and institutions in the emerging markets. It is therefore more appropriate to report the results of these two regions as a single segment. Profit before taxation was £141 million. This included restructuring costs of £213 million and a gain on the sale of Chartered Trust of £351 million. Net revenues at £484 million were 7 per cent lower as a result of the sale of Chartered Trust; underlying business revenues were flat. Revenue from dealing profits and foreign exchange decreased by 9 per cent as spreads reduced and volumes continued to fall. Operating expenses excluding restructuring, Year 2000 costs and amortisation of goodwill were flat. The net provision for debts at £86 million was 62 per cent higher than in 1999 and reflects continuing difficulties in the Latin American economies and the impact of the downturn in the United States on these economies. This, combined with lower recoveries in the United States, led to the overall higher debt charge. Summary The shape of the Group has been transformed through growth in the underlying business and through the acquisitions. Integration of these acquired businesses is progressing well. Bold steps are being been taken to restructure the Group s operations to give future cost benefits and the operational flexibility to support growth opportunities. The results in the 12 months to 31 December 2000 with revenue growth of 13 per cent demonstrate that the Group is on track to deliver its growth strategy. STANDARD CHARTERED PLC CONSOLIDATED PROFIT AND LOSS ACCOUNT For the year ended 31 December 2000 2000 Continuing operations Discontinued Underlying Acquisitions operations Notes £m £m £m Interest receivable 4,099 237 219 Interest payable (2,522) (149) (97) Net interest income 1,577 88 122 Fees and commissions 575 27 (16) receivable, net Dealing profits and 4 241 8 - exchange Other operating income 5 56 3 17 872 38 1 Net revenue 2,449 126 123 Administrative expenses: Staff (801) (74) (40) Premises (181) (12) (6) Other (406) (57) (17) Depreciation and (164) (21) (11) amortisation Total expenses: - ongoing (1,391) (115) (71) - restructuring 3 (161) (49) (3) Total operating expenses (1,552) (164) (74) Operating profit before 897 (38) 49 provisions Provisions for bad and 1,2,12 (270) (11) (24) doubtful debts Provisions for liabilities and commitments (5) - - Operating profit 622 (49) 25 Profit on disposal of subsidiary undertakings 351 - - Profit before taxation 1,2 973 (49) 25 Taxation 6 (231) (8) (10) Profit after taxation 742 (57) 15 Minority interests (equity) Minority interests (non- equity) Profit for the period attributable to shareholders Dividends on non-equity 7 preference shares Dividends on ordinary 8 equity shares Retained profit 2000 1999 Total Total Notes £m £m Interest receivable 4,555 3,730 Interest payable (2,768) (2,094) Net interest income 1,787 1,636 Fees and commissions receivable, net 586 438 Dealing profits and exchange 4 249 246 Other operating income 5 76 58 911 742 Net revenue 2,698 2,378 Administrative expenses: Staff (915) (713) Premises (199) (172) Other (480) (374) Depreciation and amortisation (196) (117) Total expenses: - ongoing (1,577) (1,376) - restructuring 3 (213) - Total operating expenses (1,790) (1,376) Operating profit before provisions 908 1,002 Provisions for bad and doubtful debts 1,2,12 (305) (495) Provisions for liabilities and commitments (5) - Operating profit 598 507 Profit on disposal of subsidiary undertakings 351 - Profit before taxation 1,2 949 507 Taxation 6 (249) (149) Profit after taxation 700 358 Minority interests (equity) (4) (14) Minority interests (non-equity) (19) - Profit for the period attributable to 677 344 shareholders Dividends on non-equity preference 7 (16) (16) shares Dividends on ordinary equity shares 8 (280) (242) Retained profit 381 86 Acquisitions: Standard Chartered Grindlays Bank and the associated Grindlays Private Banking business were acquired on 1 August 2000. Manhattan Card Company and Chase Manhattan s retail banking business in Hong Kong were acquired on 1 November 2000. Metropolitan Bank of the Lebanon was acquired on 28 February 2000. Discontinued operations: The Group disposed of the Chartered Trust businesses on 31 August 2000. The 1999 results of discontinued operations are shown on page 23. STANDARD CHARTERED PLC CONSOLIDATED PROFIT AND LOSS ACCOUNT For the year ended 31 December 1999 1999 Continuing Discontinued operations operations Total £m £m £m Interest receivable 3,399 331 3,730 Interest payable (1,947) (147) (2,094) Net interest income 1,452 184 1,636 Fees and commissions receivable, net 467 (29) 438 Dealing profits and exchange 246 - 246 Other operating income 33 25 58 746 (4) 742 Net revenue 2,198 180 2,378 Administrative expenses: Staff (655) (58) (713) Premises (163) (9) (172) Other (350) (24) (374) Depreciation and amortisation (101) (16) (117) Total operating expenses (1,269) (107) (1,376) Operating profit before provisions 929 73 1,002 Provisions for bad and doubtful debts (463) (32) (495) Operating profit 466 41 507 Taxation (134) (15) (149) Profit after taxation 332 26 358 Minority interests (equity) (14) Minority interests (non-equity) - Profit for the period attributable to 344 shareholders Dividends on non-equity preference (16) shares Dividends on ordinary equity shares (242) Retained profit 86 MORE TO FOLLOW
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