Group Strategy Presentation

Thames Water PLC 18 January 2000 THAMES WATER PLC THE WAY FORWARD - GROUP STRATEGY PRESENTATION Thames Water today announced its strategic plan following the outcome of the Ofwat price review late last year. Roger Carr, Chairman of Thames Water Plc said: 'With the Ofwat review behind us it is time to focus on the future of the group and outline our strategy for continuing to deliver shareholder value and excellent customer service. 'The core of our strategy is based on our expertise in water and water-related products. Our twin challenges are to deliver excellent service to our UK water customers and to accelerate the development of Thames Water as a leading competitive force in the international water market.' Key points from today's strategy presentation include: * Utility focused on achieving all of its targets, and outperforming Ofwat's efficiency assumptions * Thames to win competitive business at home and abroad * At least 30% of profits to come from outside the regulated Utility * Progressive dividend policy to continue * Build shareholder value Key financial ratio projections include: * Interest cover range of 2.5x to 3.0x * Cash interest cover range of 3.5x to 4.0x * Dividend cover range of 1.2x to 1.5x Bill Alexander, Chief Executive of Thames Water Plc said: 'We begin the new millennium from a position of strength: the Group is financially sound with positive prospects. Our customers have the lowest bills in the UK and will benefit from significant new investment to further improve services and the environment. 'As part of our efficiency programme staff numbers in the UK Utility will continue to fall by around 200 each year. The majority of the reductions will be achieved through normal staff turnover. Employees across the Group now number some 14,000, up from 8,000 at the time of privatisation, and will continue to grow. 'Our international operations are the fastest growing part of the Thames Water Group. At present 9.8 million international customers are being served - a figure that will be boosted by the recently announced acquisition of US water utility E'town and the stake in Chilean water company ESSEL. A presentation for investment analysts will be held today at 9.00am at Smeaton's Vaults, The Brewery, Chiswell Street, London EC1. This will be followed by a Press conference at 11.00am. A copy of the presentation will be available on the Thames Water website from 9.30 am -(www.thames-water.com). A conference call for analysts and shareholders will be held today at 4.00pm. Please call Charlotte Fisher at Bell Pottinger on 0207 353 9203 if you wish to participate. For further information contact: Thames Water Plc David Luffrum Finance and Planning Director Tel: 0207 636 8686 Liz Christie Head of Investor Relations Tel: 0207 833 6025 Matthew Moth Bell Pottinger Tel: 0207 353 9203
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