1st Quarter Results - Part 1

Telefonica SA 16 May 2001 PART 1 Telefonica Results January - March 2001 Notes: - The financial statements in this report have been compiled by translating the company's accounts from pesetas into euros by line. Sub-totals are already stated in euros. This could give rise to small rounding discrepancies. TELEFONICA GROUP SELECTED FINANCIAL DATA Non-audited figures (Euros in millions) January-March 2001 2000 % Var. Gross operating revenues 7,603.3 6,447.7 17.9 EBITDA 3,128.2 2,819.8 10.9 Operating profit 1,355.6 1,183.8 14.5 Profit before tax 523.9 853.8 (38.6) Net income 431.8 346.0 24.8 Net income per share 0.10 0.10 (5.8) No of shares, millions(l) 4,439.4 3,351.0 32.5 (1) Average number of shares in the period. The figure includes capital increases to fund the acquisition of new shareholdings in Telefonica de Argentina. Telefonica del Peru, Telesp, Telesudeste, Endemol and ATCO, it also includes the issuance of new shares in respect of convertible bonds, weighted for the number of days over which they have been traded. Bonus Issues charged to reserves are excluded from calculations, as they involve no change in the ownership structure. Telefonica Group Results The management comments in this report refers to the financial performance of the Telefonica Group in accordance with its new organisational structure by business lines. This structure was adopted following the tender offers made for the minority shareholdings in various Latin American operators, in view of the high level of economic interest finally acquired in them. In this respect, pro forma profit and loss statements have been prepared for each business in order to provide a meaningful comparison of the results achieved by the Telefonica Group by business lines with those of the previous year. These pro forma statements are based on the assumption that each business line has a stake in the companies owned by the Group In the corresponding business, irrespective of whether this shareholding has already been transferred or not, although it Is Telefonica, S.A 's intention to do so in the future. Also in order to facilitate the comparison and analysis of the Telefonica Group results, the companies participating in each business line have been included as of 1 January irrespective of when consolidation of activities actually took plate during the period. The corresponding results for the some period of the previous year are also on a pro forms basis, based on equal assumptions. It is important to emphasise that the assumptions made in preparing these pro forma statements do not change in any way the overall results of Telefonica Group and that the results themselves have been incorporated from the date of acquisition of each participation by the Group. In the first quarter of 2001, Telefonica reported consolidated net profits of .431,8mn, 24.8% higher than in the same quarter of 2000. At the end of March 2001, Telefonica Group had more than 66.9 million managed customers for its fixed and mobile telephony and pay-tv (71.3 million total customers). This is an increase of approximately 3.1 million since December 2000, and 21.8% more than the customer base as at March 2000 equivalent to a total of 12.5 million new connections. The main growth driver was cellular telephony with 8.4 million new customers in the last twelve months. This increase occurred despite a slowdown In growth during the last three months. During this period, not gain in new customers for both fixed and mobile was more or less the same, around one million net additions in each business, excluding cellular customers in Mexico. It is worth noting that with regard to the mobile telephony sector most of the increase in the customer base came from the Spanish market, whereas in the fixed telephone business the increase was mostly in Latin America, particularly in Brazil. Nevertheless, it is important to mention the extraordinary growth In fixed traffic in Spain, which saw a year on-year increase in total traffic of 39,0%, This was the main factor underlying Telefonica de Espana's results. This diversified growth at the operating level produced very positive results in terms of growth, profitability and quality, as reflected in EBITDA level, which rose 10.9% to .3.128bn, compared with 3.5% increase in the same quarter of the previous year. When analysing the quality of EBITDA achieved, it is worth noting the almost null impact of the exchange rates of Latin American currencies against the Euro, as well as the change in the scope of consolidation resulting from the inclusion of companies that were not consolidated in 1Q00. Both factors have diminished the EBITDA growth. Telefonica Moviles ranked as the main contributor to this 10.9% increase in EBITDA followed by the fixed telephone business, in particular Telesp of Telefonica Latinoamericana group, and Telefonica de Espana. In absolute terms, Telefonica Latinoamericana was still the leading contributor to EBITDA with .1.291,5bn, an 11% increase versus March 2000 and only two percentage points less than its growth in revenues, It is also important to mention the EBITDA growth at Telefonica de Espana, which was up 6.4% to. 1.255,7bn, driven not only by the strong performance of revenues but also by significant containment of operating costs, which for the first time in many quarters fell in absolute terms, down 0.9% compared with the same period in the previous year. Note that the EBITDA growth of Telefonica de Espana can not be extrapolated to the rest of the year 2001. Firstly, because recent regulatory measures will quicken market share losses via the start of the unbundling of the local loop and increasing competition in traffic. Secondly, because greater competitive pressure from cable operators, the step-up of the company's price-cutting efforts, via discounts program, and the nominal reductions imposed through the price-cap formula will tend to reduce progressively the monthly operating revenue. These factors will be joined by the cost impact of accelerating broadband roll-out, and renewed commercial efforts to address growing competition. In relative terms, the highest EBITDA growth of any business lines was reported by Telefonica Moviles with a rise of 28.6% to a total of .751.2mn. This was a result not only of the significant year-on-year growth seen in both traffic and the customer base, but also of its strategy aimed at improving operating profitability and achieving the potential economies of scale achieved by the growth in total customer numbers. In the consolidated EBITDA, Terra-Lycos made a negative contribution of .76,7mn, an improvement of .26mn, or 26,0% on 4Q00, as the result of renewed management focus, towards prioritising operating profitability. The positive trend in consolidated revenues during the quarter was the main underlying factor driving the above mentioned EBITDA growth. Revenues rose 17.9% year-on-year to a total figure of .7.603,3bn. Telefonica Moviles accounted for .1.94bn, up 17.4% on 1Q00, while Telesp reported total revenues of .1.106bn, an increase of 22.7%. Telefonica de Espana saw year-on-year growth of 4.4%, higher than for any quarter in the previous year, with revenues rising to .2.589bn. It should be noted that, in spite of the unfavourable exchange rate trend seen in the various Latin American currencies against the Euro, as well as the macroeconomic difficulties in the region, Telefonica Latinoamericana's activities accounted for the largest share of the total group sales at more than .2.595bn, representing year-on-year growth of 12.9%. In the Rio de Janeiro investor Conference hosted by Telefonica, in addition to the already mentioned metrics, the focus was also put on operating profits as a relevant metric of the company's performance, It helps to understand the company's depreciation policy and asset quality, particularly in view of the phase in the investment cycle that the sector is going through, given the potential of broadband and the development of UMTS technology. In this respect, the first quarter saw a positive change in the trend for the consolidated operating profits compared to the same period in 2000, with a rise of 14.5%. This resulted from the combined effect of higher EBITDA (+10.9% against +3.5% in 1Q00) and a lower increase in depreciation (+8.4% against +10.9% in 1Q00), which among other factors explained the 9% drop in Telefonica de Espana's depreciation provisions, as a result of the write-offs made during 2000 against unamortised redundant plant and equipment. It must be mentioned that goodwill rose substantially by 204.5% over the same period in the previous year, to a total of .155.9mn, as a result of the acquisitions made by Telefonica in 2000. The main contributions to this item came from the investments made by Terra, Grupo Telefonica Media and Telefonica Data Group. This trend will gradually ease in the next quarters, as the above acquisitions were not included in the accounting consolidation during the first two quarters of 2000. In addition, minority interests went from a negative .204.3mn as of March 2000 to a positive .112.8mn in March 2001 due to the increased stakes in the Latin American subsidiaries in July 2000, and the net losses at Terra-Lycos attributable to minority shareholders. Finally, the net income for the quarter was impacted by the two following extraordinary factors: - Lower capital gains attributable to the Group than in the previous year. - Contrary wise, lower extraordinary provisions than in the corresponding period of the previous year, the majority of which were against updating commitments in respect of personnel. Excluding these extraordinary factors, Group net income would have risen by 31.5%. In addition, it should be pointed out that excluding the negative impact of Terra-Lycos' contribution, net income would have been up by 26.5%. Lastly, if all the above extraordinary factors are excluded, Group net income would have grown by 52.0%. THE TELEFONICA GROUP MARKET SIZE Thousands January-March % Weighted figures(*) % Chg. Chg. 2001 2000 01/00 March 2001 March 2000 01/00 Lines in service 43,165.5 39,217.5 10.1 37,460.7 24,303.6 54.1 Spain 20,511.9 19,510.6 5.1 20,511.9 19,510.6 5.1 Other countries(l) 22,653.6 19,706.9 15.0 16,948.8 4.793.0 253.6 Cellular clients 27,163.5 18,758.9 44.8 19,259.7 12,205.9 57.8 Spain 14,246.3 10,260.2 38.9 13,192.1 10,260.2 28.6 Other countries(2) 12,917.2 8,498.7 52.0 6,067.6 1,945.8 211.8 Pay-TV clients 1,025.2 833.8 23.0 654.9 348.5 87.9 Spain 674.0 500.1 34.8 327.6 215.0 52.3 Other countries(3) 351.2 333.7 5.3 327.4 133.5 145.3 TOTAL 71,354.2 58,810.1 21.3 57,375.3 36,858.0 55.7 (*) Weighted for the economic interest held in each company. (1) Lines in service: Include all the lines in service as of March 2001 and 2000 of Telefonica de Espana. Telefonica CTC Chile, Telefonica de Argentina, Telefonica del Peru, Telesp and CanTV. (2) Cellular customers: Include all cellular customers as of March 2001 of Telefonica Servicios Moviles Espana, Medi Telecom, Telefonica Movil Chile, TCP Argentina, Telefonica Moviles Peru, CRT Celular, TeleSudeste Celular, NewCom Wireless Puerto Rico, Telefonica Moviles Guatemala, Telefonica Moviles El Salvador, Balacel, Movitel, Norcel, Cedetel and CanTV Celular. Customers of the Mexican companies Bejacel, Movitel, Norcel and Cedetel are not included in March 2000. (3) Pay-TV customers: include all Pay-TV customers as of March 2001 and 2000 of Via Digital and Cable Magico. THE TELEFONICA GROUP: RESULTS BY COMPANY Non-audited figures Revenues EBITDA Euros in millions January-March January-March 2001 2000 % Var. 2001 2000 % Var. Telefonica de Espana Group 2,588.7 2,4130.6 4.4 1,255,7 1,180.1 6.4 Telefonica Moviles Group 1,939.3 1,651,7 17.4 751.2 584.0 28.6 Telefonica Latinoam Group 2,594.7 2,297.9 12.9 1,291.5 1,163.8 11.0 Telefonica Data Group 406.4 261.8 55.2 7.2 22.8 (68.2) Terra-Lycos Group 177.2 35.7 395.7 (76.7) (61.0) 26.0 Directories Business 51.6 59.3 (13.0) (10.9) 4.9 c.s. Telefonica Media Group 283.7 30.3 n.s. 10.5 (6.6) c.s. Atento Group 153.5 91.0 68.7 11.4 10.6 7.4 Other Subsidiaries 255.8 269.0 (4.9) (73.5) (65.7) 12.0 Disposals (847.6) (729.6) 16.0 (38.0) (13.3) 186.0 GROUP 7,603.3 6,447.7 17.9 3,128.2 2,819.8 10.9 Non-audited figures Operating profit Euros in millions January-March 2001 2000 % Var. Telefonica de Espana Group 579.0 436.3 32.7 Telefonica Moviles Group 446.2 360.4 23.8 Telefonica Latinoam Group 634.4 561.8 12.9 Telefonica Data Group (32.5) 1.1 c.s. Terra-Lycos Group (115.2) (72.6) 58.9 Directories Business (16.3) 0.3 c.s. Telefonica Media Group (6.7) (15.2) (55.7) Atento Group (4.8) 2.7 c.s. Other Subsidiaries 12.2 2.5 n.s. Disposals (38.2) (23.8) 60.5 GROUP 1,355.6 1,183.8 14.5 BUSINESS LINES RESULTS ANALYSIS TELEFONICA DE ESPANA GROUP Telefonica de Espana has major challenges to face in 2001, given the significant advance made towards the total liberalisation of the market as a result of the liberalising measures implemented during 2000, the economic impact of which will take place during the current year. As a result of Telefonica de Espana's proactive approach towards achieving the tariff rebalancing, a new price regulation framework has been approved which, while remaining within the price-cap system, incorporates a gradual increase in the monthly fee up to .12.6 in 2003, which will have to be offset by further price cuts in other services. At the same time, Telefonica will have greater flexibility with regard to discounts and will be able to offer its customers reductions of up to 15% without regulator approval, which strengthens its competitive position and its prospects for the future. Telefonica de Espana Group operating revenues for the first quarter of 2001 totalled .2.588,7bn representing a year-on-year increase of 4.4%. Parent company revenues accounted for 96.3% of the total, 6% up on the same period of last year. This healthy revenues performance was primarily due to the improved usage revenues, the rise in the monthly fee and the strong growth in ISDN lines, leased circuits and interconnection. Usage in terms of minutes per line per day was 20.83, an increase of 36.5% on the first quarter of the previous year, mainly due to internet growth and interconnection with fixed line operators. Total traffic was 33.737 billion minutes, a rise of 39% on the same period in 2000. This favourable trend in usage was due both to the growth in incoming traffic, which turned in an extremely healthy performance, jumping by 132.5%, and to a 22.5% rise in outgoing traffic, which accounted for almost 75% of total minutes. The main drivers behind this growth were the Internet (89.5%), Intelligent Network (61%) and International (27.7%). Local traffic saw a 3% drop in the first quarter compared to the same period of the previous year, while provincial traffic and domestic long distance rose by 15.6% and 6.2% respectively. Fixed-to-mole calls saw year-on-year growth slow to 10.9%, a result of the level of maturity of the Spanish cellular market. Usage revenues to March were up 4.1% thanks to an increase in the lines in service and the growth in minutes per line, which offset the decline in effective revenues per minute caused by price reductions and the favorable acceptance of franchised products. Since their launch in November 2000, subscribers to the Bonos Ciudad and Bonos Ciudad Plus schemes (local traffic franchise) now total 465,505 and 886,425 respectively, whilst the flat-rate internet product had 166,498 subscribers at the end of March and subscriptions to the Pais 30 (domestic long distance traffic) and Europa 15 (international calls to Europe) schemes rose to 484,461 and 209,091 respectively. The company's firm commitment to the development of broadband services has intensified the growth of technologies directly related to ADSL, in line with an aggressive plan to drive internet penetration, ADSL coverage in March reached 13.5 million lines and the number of connections at the quarter-end was 88,448, with the number of daily installations reaching peaks in excess of 1,170. ISDN continued to record significant growth, with a 66.6% increase in basic accesses and primary accesses up 43.7% on the same period in the previous year. The number of accesses in service was 712,830 and 14,551 respectively. Revenues form emerging services again performed well, rising 48.8% and as at March they already accounted for 27.7% of total revenues. Telefonica de Espana group operating expenses were .1,355.6bn, representing year-on-year growth of 0.9%, due mainly to the impact of interconnection expenses. The group's first quarter operating expenses before interconnection expenses were .856.7mn, down 2.5% on the previous year, the result of the downward trend in personnel expenses (-6.2%) and the containment of discretionary expenditure. Telefonica de Espana's interconnection costs rose 13.7%, reflecting a slowdown in fixed-to-mobile traffic in line with the current trend in the Spanish celular market and the strong growth in fixed-to-fixed interconnection. Supplies and external services expenses in the first quarter recorded a 5.3% increase, mainly due to the 14.7% rise in outsourcing costs, because of the growth in Customer Care activities. Personnel expenses at Telefonica de Espana were down 6.2% compared to the first quarter 2000, the result of a 12.5% reduction in the headcount, countered to some extent by the trend in the CPI during 2000 and the salary review for the current year. The headcount at the end of the quarter stood at 41,095, representing an increased productivity level of 499.1 lines per employee. Telefonica de Espana's group EBITDA was .1,255,7bn, a year-on-year increase of 6.4%, the result of a 4.4% improvement in revenues an a fall of 0.9% in operating expenses. The 32.7% rise in operating profits, which totalled, .579mn was due to the positive trend in EBITDA and the 9% reduction in depreciation of fixed assets. The performance of revenues for the quarter cannot be extrapolated to the rest of 2001, due to the economic implications of the latest liberalising measures approved by the Regulator. These will lead to a more rapid loss of market share due to the beginning of the unbundled local loop and the growth of competition. At the same time, we are expecting greater competitive pressure from cable operators, which together with the company's bigger efforts towards reducing prices-cap (CPI-9% by the end-2001) will mean a downturn in our operating revenue. As a result, a gradual fall in the year-on-year growth rate in operating revenues will take place, which will also be affected, although to a lesser extent, by the growth trend seen in revenues during 2000, especially, in the final part of the year. As a result of the expected trend in revenue growth and the impact on costs produced by the broadband expansion which Telefonica de Espana is committed to achieve, together with the additional needs on commercial costs to face the increased competition, EBITDA growth is also unlikely to be sustained in the coming months, and EBITDA in absolute terms will be in line with our forecasts, which means it will remain practically in the same levels compared to the previous year. TELEFONICA LATINOAMERICANA GROUP Telefonica's new organisation structure by global business lines implies that Telefonica Latinoamericana is now the group company which consolidates the fixed telephony business in Latin America (Brazil, Argentina, Chile, Peru, Puerto Rico and Venezuela) as well as the businesses of Advance (Telefonica de Argentina's ISP), Cable Magico (the cable TV subsidiary of Telefonica del Peru) and Sonda (the computer services subsidiary of Telefonica CTC Chile). It is worth mentioning the acquisition at the end of 2000 of the carrier CTI, aimed at providing more integrated management of international traffic to and from the US, handled by Grupo Telefonica's Latin American operators. At end-Q1 2001, Telefonica Latinoamericana was managing more than 20 million fixed telephone lines, a year-on year increase of 16.4%. The major part of this growth resulted from the substantial advance in the number of lines in service at Telesp, which with an average rate of more than 250,000 new lines in service per month, saw its total number of lines in service break the 11 million mark, in line with its strategy to meet the regulatory targets set by Anatel for 2003 by 2001. The year-on-year growth seen in the number of lines in service at Telefonica de Argentina (+6.2%), should also be mentioned. This was driven by the marketing of prepaid and limited expense products and by Telefonica CTC Chile, up 4.6%. The ADSL project continued to develop with more than 67,000 customers in the region, concentrated mainly in Brazil. Telefonica Latinoamericana had almost 34,000 employees, with productivity standing at 651 lines in service per employee, a 27% improvement on March 2000. At end 1Q01, Telefonica Latinoamericana's net income was .174.5mn, a year-on-year increase of 118.7% mainly due to the consolidation of new shareholdings as a result of the Tender Offers for the Latin-American subsidiaries launched last year, which reduced the impact of minorities this quarter by .151.5mn, and the drop in interest expenses, as a result of less outstanding debt and lower financing costs. Operating revenues at Telefonica Latinoamericana for the first quarter 2001 were .2,594.7bn, a year-on-year increase of 12.9%, primarily the result of the growth in lines in service at Telesp which offset increasing competition in Peru and Argentina. Telesp and TASA accounted for 43% and 31% respectively of Telefonica Latinoamericana's consolidated revenues. Telefonica Latinoamericana's operating expenses in euros rose by 12.0% compared to the same quarter in the previous year, mainly due to higher interconnection costs at Telesp, the result of both increased traffic an tariffs, increased sales costs at TASA and Telefonica CTC Chile and higher bad debt costs at Telefonica de Argentina, due to the country's worsening economic situation. Telefonica Latinoamericana's Group consolidated EBITDA was .1,291.5bn, representing an 11% increase on March 2000, basically due to the profits performance at Telesp. The combined contribution of Telesp and TASA to Telefonica Latinoamericana's consolidated EBITDA was 75%. Highlights of the individual results of the main companies in which Telefonica Latinoamericana has a shareholding are detailed below: BRAZIL Telesp net income (.139.2 mn) year-on-year growth of 41% in local currency terms (36.9% in euros) at the end-1Q 2001 for Telesp was mainly due to the 28% rise in the number of lines in service, as well as to the 14.2% (local currency) tariff increase implemented in June 2000, which led to a 29% jump in revenues at the company in local currency terms (22.7% in euros) reaching 1,109.04. In addition, at the EBITDA before management fee level, the company saw significant growth both in local currency and in euro terms up 30% and 26.7% respectively, to .575.7mn. At end-March, Telesp had reduced the waiting list for the number of lines to be installed to 1.5 million, a reduction of 37% compared to December 2000. The company continued its ADSL marketing strategy and at the end of March had 61,203 customers, with further substantial growth expected over the next months. Productivity also improved, which should be highlighted, and reached 841 lines per employee, a rise of 37.7% year-on-year. ARGENTINA In the first quarter of its fiscal year (Oct-Dec00) Telefonica de Argentina saw its EBITDA before management fee in local currency terms drop 18% (down 6.2% in euros to .413.2mn) compared to the same period in the previous year. This was essentially due to higher operation costs as revenues, in spite of increasing competition, remained at a similar level to the previous period (.784.8 mn). The higher operating expenses were related to higher sales costs, the increased cost of purchases due to the rise in the sale of equipment and to the rise in the bad debt provisions, caused by the deterioration in the countrys economic situation. At the operating level, in the half-year October00-March01, local traffic per line was up 12%, driven by the growth in Internet traffic, The 6% increase in the number of lines in service should also be mentioned, thanks to the prepaid product sales. CHILE 1Q01 EBITDA at Telefonica CTC Chile fell 3% compared to 1Q00 in local currency terms (down 12.6% in Euros to .140.1 mn). This was partially due to higher operating costs in relation to interconnection charges because of both increased tariffs and traffic, and to personnel costs stemming from the collective bargaining agreement. In addition, during this period, long distance revenue was down due to tariff reductions. Operationally, national long distance traffic performed well thanks to the success of the flat rate service launched in September 2000. As a result, domestic long distance market share rose year-on-year by 2.6 p.p. to 38.6%. Furthermore, in March01 Telefonica CTC Chile launched the flat rate for ILD (international long distance calls). PERU In 1Q01, Telefonica del Peru managed to keep local currency revenues (.324.3 mn) at the same level as the previous year, in spite of higher competition in the long distance market. This, together with a fall in operating expenses, resulted in an 11% rise in EBITDA year-on-year in local currency terms, (18.8% up in Euros to .166.5 mn). However, net income was down 26% in local currency (15.8% in Euros to .26.2 mn), due to the impact of higher depreciation charges and to a lower monetary correction. 'Popular' service (prepaid) continued to grow (+20% y-o-y) and the new prepaid service was launched at the beginning of the year, reflecting the basic guidelines of its current sales policy, in line with the country's economic situation. There was also significant growth in lines in the public telephony service, which were up 21%. GRUPO TELEFONICA MOVILES In the first quarter of 2001, Telefonica Moviles obtained a combined pro-forma EBITDA of .751.2mn, equivalent to year-over-year growth of 28.6%, and achieved an EBITDA margin of 38.7%, an increase of 3,4 percentage points over first quarter 2000. This improvement reflects a strategy based on enhancing operating profitability and the economies of scale achieved by growth in all operators' customer bases. These year-over-year increases show the organic growth of the operations, as in the last twelve months changes to the pro-forma consolidation sphere have not had a significant impact on these figures. Highlights of these results include: - First quarter operating revenues were .1.939,3bn, a 17.4% increase from a year before. This growth is the result of the 39% annual increase in the customer bases of fully consolidated operators and the 30% rise in customer traffic. The growth was, partly offset by an average decline in ARPI of 18%, the depreciation of local currencies against the euro in the last twelve months, and the amounts accrued by Telefonica Moviles Espana's customers as loyalty programme 'points' which were accounted as lower revenue. Revenue contribution from wireless data services is growing, with the total volume of short messages (SMS) tripling the number for the same period of 2000. With regard to the performance of customer bases since the beginning of the year, growth rate of net additions has been shaped by, as announced in previous quarters, the selective growth policy adopted by the company, in light of regulatory, technological and macroeconomic uncertainties; the homogenised among Group operators of Telefonica Moviles conservative criteria for accounting customers; and the seasonal nature of the first few months of the year, once the Christmas commercial campaigns have ended, and coinciding with the summer period in Latin America. At the end of March 2001, including those operators in which Telefonica Moviles has an economic stake, the Company had 22.8 million customers in Europe, Latin American and the Mediterranean Basin. Adding the cellular of the Chilean, Puerto Rican and Mexican wireless operators managed by Telefonica Moviles, the Company's customer base exceeded 25.3 million at the end of March 2001, an increase of 7.9 million compared with first quarter 2000. * An improvement in profitability levels was registered with EBITDA growth of 11.2 percentage points higher than the operating revenue growth rate. The increase in EBITDA was driven mainly by the contributions of operators in Spain and Brazil (TeleSudeste Celular and Celular CRT), which together account for 97.7% of consolidated EBITDA. * Operating expenses (+8.2% vs +17.4% for revenues) reflected a sharp reduction in subscriber acquisition costs (SACs), economies of scale derived from higher business volumes and productivity improvements. These factors have offset ARPU reductions caused by the price decreases during the last 12 months and the change in the customer mix, with the prepaid segment increasing its weight in Latin American operators. In spite of a higher number of employees, personnel expenses remain at around 5% of revenues. * Advances in all P&L margins, reflecting better quality results despite higher non operating expenses, mainly due to the increase in financial costs resulting from the .8.0bn increase over March 2000 in consolidated financial debt, required to fund business development; and to the rise in interest rates for the Latin American currencies, which affects the debt-hedging denominated in these currencies. This increase in debt levels includes 100% of debt related to the UMTS licenses, while proportionate net debt rose by .3,535bn during the same period. * Growth in net income of 13.4% vs, the first quarter of 2000 to .154.4mn, after extraordinary provisions for investments were made, in line with the Company's conservative accounting criteria. BUSINESS PERFORMANCE BY GEOGRAPHIC REGION EUROPE AND MEDITERRANEAN BASIN SPAIN The Spanish cellular market surpassed 25.5 million declared customers at the end of March. Of these, around 24 million can be considered active customers, which gives a theoretical penetration rate for the total Spanish population of 64%, or 60% if only active customers are considered. Year-over-year market growth was 20 percentage points, but as announced in previous quarters, the first quarter growth was marked by a slowdown from recent levels of growth (+3 percentage points). In the new competitive environment, Telefonica Moviles Espana has continued to show outstanding performance. With a solid and attractive range of services, coupled with a highly successful drive to improve customer satisfaction, Telefonica Moviles' estimated active share of net adds was above 50%, bearing in mind the difficulties of assessing competitors' active customer base. The estimated share of active clients over the period was 58.9% (55.9% of the declared market). Telefonica Moviles Espana had 14,246,323 active customers at the end of March 2001, a 39% increase year-on-year. Additionally, the registered customer base, a variable that Telefonica Moviles Espana had not disclosed previously, is 11.1 % higher than the active customer base. Networks channelled a record 6.08 billion airtime minutes of traffic in the quarter, with a year-on-year growth rate of 33%. It should be noted that Telefonica Moviles Espana's estimated market share in traffic stands above 61% and is higher than the customer market share. The gap is due to Telefonica Moviles Espana's higher quality of customers and the use of a more conservative accounting criteria for customer base than the recently suggested by the largest European operator as the industry standard. The gap between its traffic and active customer market share has remained constant over the last few months, making Telefonica Moviles Espana the only Spanish operator with a positive gap. With regard to customer usage, it should be noted the increasing weight of revenues from data services, that already represent 11.5% of customer revenues, showing annual growth rates much higher than voice revenues growth rates. In the data business, SMS continued to show strong Increases. Telefonica. Moviles Espana handled more than 1.28 billion SMS over the quarter, a 215% increase over the first quarter 2000. In advanced data services, WISP 'e-mocion' quadrupled its activity from the last quarter of 2000, to over 8 million visits and 59.5 million page views. The WISP 'e-mocion' currently has 160 service and content providers. Finally, note the successful commercial launch of GPRS handsets to corporate clients, in a process that will gradually be extended over the rest of the year, as the range of GPRS handsets available increases. The highlight of Telefonica Moviles Espana's continuing series of customer loyalty and satisfaction initiatives was the introduction of the 'frequent numbers' service for both contract and pre-paid customers. This initiative offers customers an attractive single rate on calls and/or SMS to any five MoviStar numbers of their choice. Since January, Telefonica Moviles Espana has been applying an average reduction of more than 10% in its termination rates. This will be followed by a 7% additional reduction as of 1 May 2001. Despite the cuts in termination rates, which already were included in the company's internal estimates, the substantial improvements in all operating areas of the company have made significant improvements in SAC (down 30% year-on-year) and churn rates, which was helped by the success of the loyalty programs and the launch of a 'reward program' for prepaid users. Despite the regulatory uncertainties and the slowdown in the Spanish market, Telefonica Moviles Espana's financial results show a general improvement on all fronts. These overall improvements clearly indicate Telefonica Moviles Espana's ability to foresee shifts and trends in the market: * Operating revenues were .1.3bn, a growth of over 21% versus the same period of 2000. This is particularly significant as the sums accrued by contract customers as 'reward points' under the loyalty programmes are deducted from revenues. The company had increased its efforts in this area over the last few months. * EBITDA was .583.3 million, a 50% increase over the first quarter 2000. Growth was well above both revenues and customer numbers due to the improved operating efficiency of Telefonica Moviles Espana, and the sharp decrease in SAC. EBITDA margin was 45%, an increase of 8.5 p.p. over the same period last year. Finally, we would note the measures recently announced by Spain's Ministry of Science and Technology, which have dispelled some doubts about possible new licences and the use of the spectrum assigned to operators that currently provide cellular services in Spain. The Ministry has announced that the necessary spectrum will be progressively released to GSM-1800 MHz licences and has noted that 'when UMTS technology is a reality it will be the right time to consider calling processes for new licences based on spectrum availability.' It should be noted that the EBITDA growth rates seen in the first quarter are difficult to extrapolate to the rest of the year due to the following factors: (i) strong customer growth in the first quarter of 2000 at a time when the ability to absorb subscriber acquisition costs were far lower, and (ii) the combined effect of new price reductions for calls from fixed-line operators as of May 2001, and the popularisation of recent commercial programs, such as the 'frequent numbers' scheme. All this leads us to believe that year-on-year margin growth is likely to flatten in coming quarters. REST OF EUROPE In the first few months of 2001, Telefonica Moviles continued to complete its management teams and made progress in reviewing the business plans of group operators in Germany, Italy, Austria and Switzerland, taking into account the new business scenarios in these countries, that basically comprise: * Anticipate the commercial launch of operations through the roll-out of services using GSM/GPRS technology, allowing the companies to attract customers in these markets prior to the launch of UMTS services. With this aim, Telefonica Moviles and its local partners are at advanced stages of negotiations with other mobile operators to reach national roaming agreements. Agreements of this sort have already been signed in Germany. * Use a network sharing model with consequent reductions in the initially projected capex and operating expenses associated with networks. Negotiations with other mobile operators for agreements of this kind are well advanced and will be closed once the necessary regulatory approval has been obtained. In the particular case of Germany, the regulator is expected to announce its views on the queries made by the operators, defining the acceptable conditions for network sharing in June. * Incorporate vendor financing, thus reducing the need for additional contributions to finance the development of operations. Negotiations to close vendor financing agreements with suppliers are at their final stages. At the same time, Telefonica Moviles continues to take steps towards setting up a common operational framework that allows synergies in Europe to be maximised. These include defining platforms and service catalogues, information systems, etc. At the end of March, the working teams in Germany and Italy included more than 200 and 140 employees, respectively. In Austria and Switzerland, the CE0s have already been appointed, and while the recruiting of the rest of the management team is well advanced, more than 30 employees are already working in the launch of operations. MOROCCO The end of Q1 2001 completed the first full year of Medi Telecom operations, whose services were commercially launched on 29 March, 2000. In its first twelve months, the company has far outperformed expectations, obtaining an estimated market share of 29% and a customer base of 577,936. LATIN AMERICA During the last twelve months, Telefonica Moviles managed customer base in Latin America, excluding Mexico, rose by 2.4 million to more than 9.5 million customers, bringing total estimated market share in the Latin American markets where it operates to more than 43%. Once again the prepaid segment, which now makes up 62% of total customers, was the main driver for Latin American growth, bringing the additional benefits of reducing bad debt expense and lower subscriber acquisition costs. On the marketing front, a key factor is the across-the-board trend towards lower SACs, now down around 17% on average. This reduction highlights the success of the profitable growth strategies adopted by all operators, which aim to establish a clear link between customer profitability and the marketing effort necessary to acquire these clients. During the first quarter 2001, pursuant the intention to increase de participation in Latin America, Telefonica has signed an agreement to acquire all the IBERDROLA group's shareholdings in the Brazilian Telecommunications operators in which both groups are shareholders. The agreement also involves the exchange of shares of the cellular operating companies owned by Iberdrola which will be transferred to Telefonica Moviles in the future. Brazil At the end of the first quarter 2001, the Brazilian operators managed by Telefonica Moviles-TeleSudeste Celular, Celular CRT and TeleLeste Celular had approximately 4.9 million clients, having achieved 230,000 net adds in the first three months of the year - a slower growth rate typical of the summer period. Telefonica Moviles' share of net adds of all Brazilian operators was, on average, more than 56%, even though its competitors use different and less conservative criteria to account for their customer bases. In spite of increasing competitive pressures in their respective markets, the Brazilian operators maintained their lead in the states in which they operate, with market shares ranging from the 62% in the case of TeleLeste Celular to 72% for Celular CRT. The most significant factor affecting the commercial activities of the Brazilian operators in the first quarter of 2001 was the dynamic growth of the pre-paid segment, which now represents around 60% of the total customer base of these operators. Telefonica Moviles' operating revenues in Brazil, which include sales figures for TeleSudeste and Celular CRT, rose to .329.4 million, an increase of 8% versus the same period last year. This growth was fuelled both by a rise in the customer base itself, which partially offset the drop in ARPU and lower handset sales, as a result of a decline in sales activity; and by the Brazilian real's depreciation against the euro over the past year. Nevertheless, the Brazilian operators made a healthy contribution to Telefonica Moviles' sales, accounting for 17% at the total. TeleSudeste Celular and Celular CRT had an outstanding performance at the EBITDA level, generating a combined total EBITDA of .150.5 million, equivalent to a y-o-y advance of almost 19% and accounting for 45.7% of operating revenues. This is an increase of 4.1 p.p. over the same period of last year. This performance reflects the cost containment policies applied by the companies, with a 10% fall in SAC, the economies of scale deriving from a higher operating volume and productivity improvements, with the average number of connections per employee rising to over 25%. Argentina Over the last 12 months, TCP has led market growth, obtaining an estimated market share of net adds above 24%. At the end of March 2001, TCP had a customer base of 1.85 million customers, a year-on-year advance of 52%, and an estimated market share of 26%, thus succeeding in narrowing the gap to its closest competitor. TCP's operating revenues for the first quarter of 2001-that is from October to December 2000-came to .192 million, having risen 9.1% year-on-year. EBITDA was .18.3 million, below first quarter 2000 figures, due to TCP's expansion in the north of the country from the second quarter of 2000, and the macroeconomic situation prevailing in the country. These factors have resulted in an erosion of the EBITDA margin, despite the 15% annual reduction in SAC. Nevertheless, from the second quarter of the year, in view of the current market scenario, TCP is taking steps to further rein in its operating costs. Peru At the end of March, Telefonica Moviles S.A.C had a total client base of 921,495, with a 23% year-on-year growth, equivalent to an estimated 68% market share, despite an intensification of the competitive environment due to the start-up of Peru's fourth operator in January. Between January and March of this year, Telefonica Moviles SAC generated revenues of .68.1 million, up 12.6% y-o-y on the back of an expanding customer base. However, this was partially offset by the y-o-y reduction in ARPU, derived from the increased weighting of the prepaid segment in the total client base (77% vs. 70% in March 2000) and the reduction in the termination fees for fixed-mobile calls which, as of 1 March this year, are billed by the second. EBITDA came to .19.1 million, representing an EBITDA margin of 28%, somewhat lower than in the first quarter of 2000, as a result of the higher commercial efforts made in the first quarter to face the arrival of a new competitor. Chile At the end of the first quarter 2001, Telefonica Movil, the subsidiary of Telefonica CTC Chile managed by Telefonica Moviles, had 1.3 million clients, 8% more than at the same period of last year. Underpinning this advance was the company decision to standardise the criteria used for accounting for its customer base with those used by Telefonica Moviles. Following the application of this change, at the end of March 2001 Telefonica Movil had a market share of 36%. The company also performed well at the operating margin level, posting a significant margin advance on the year end-2000 levels. Telefonica Moviles is also analysing its potential participation in the process of granting three new 1900 MHz licenses licences, which is scheduled for completion in the second quarter of the year. Mexico At the beginning of March, Telefonica Moviles took over management of four operators in the north of Mexico (Bajacel, Movitel, Norcel and Cedetel), thereby extending its operations in a region with a potential market of over 20 million people, which include some of the country's richest areas (accounting for over 27% of GDP). At the end of the first quarter of 2001, these operators had a customer base of 1,032,032 customers, following the application of Telefonica Moviles' conservative criteria for accounting for customer bases had been applied, and a period of transition towards new management of these companies. New competitors starting up operations in the Telefonica Moviles concession areas also affected these numbers. Since Telefonica Moviles took over management of these Mexican operators it has carried out a number of different activities aimed at the progressive implementation of Telefonica Moviles' business model, working on a new distribution framework, development of IT systems and other management tools, to improve the operator's efficiency. At the same time, the Company is carrying out specific commercial activities, focusing on profitability, offering new services and increasing customer loyalty. Guatemala and El Salvador At the end of March 2001, the customer base of Telefonica Moviles' subsidiaries in Guatemala and El Salvador totalled 390,067, or 59% more than at the end of March 2000, maintaining their market shares at the same levels as December 2000. Puerto Rico NewCorn Wireless Services, a company managed by Telefonica Moviles, ended the first quarter of the year with 169,575 customers, an annual increase of 171.6% versus March 2000, achieving a market share of 12.5%. The company's share of net adds in the first three months of the year has positioned it as the second operator with the highest participation in market growth, despite competing with five other operators in this region. HORIZONTAL BUSINESSES The following points are of particular importance with regard to horizontal businesses: Terra Mobile, a joint venture set up with Terra Lycos in mid-2000, had over 4 million registered users in March, a rise of 36% vs. December 2000. This strong growth has allowed Terra Mobile to consolidate its position as the leading European mobile portal, in terms of registered users. It is present in Finland, Sweden, Germany, United Kingdom and Spain. The steady growth in the number of registered users in Germany, to around one million, should be noted, as it represents a market positioning reference for the upcoming launch of Group 3G operations in this country. The rapid and extensive response of Spanish users should also be mentioned. Six months after its launch, Terra Mobile has close to ten million page views per month through its internet website and around four million through its wap portal. TELEFONICA DATA GROUP The first quarter 2001 marked a significant step forward in the integration of the group's data subsidiaries in Brazil (Sao Paula), Argentina and Peru, all consolidated in Telefonica Data Group accounts for the first time. Note too that over this quarter the takeover of Germany's MediaWays was completed, also fully consolidated as from this quarter. In line with its policy of using only state-of-the-art technology in its business to offer its clients the best possible service, in February 2001 Telefonica DataCorp signed a strategic agreement with Akamai Technologies Inc, the world's leading provider of content replication, content delivery and streaming (on-line distribution of multimedia content on demand) services. The agreement aims to strengthen the infrastructure to provide Value Added Services (supported by the 'TData Internet Centers') which is already available on a global scale. Since the start of 2001, Telefonica Data Servicios Internacionales (TDSI), a Telefonica Data Group business unit, has taken over the responsibility for provisioning of international data services, including internet access for all Telefonica Group companies. In the first quarter, there was a rationalisation of the assets, resources and third-party commitments of all Group companies involved in this service. This is to be followed by the acquisition and integration of these services into TDSI in the second quarter. Also in this first quarter, work continued on the Telefonica Internet Centres (TICs). Highlights were the opening of the new TIC building in San Paulo. This TIC, like those in Madrid, Buenos Aires, Peru and Miami, can offer maximum security and top data transfer speeds. Services available include web hosting, web housing and others focused on ASPs (Application Service Providers). At end-March 2001, there were 5 centres with over 25,000 square metres. Operationally, the group made 458,239 connections to end-March 2001 as the migration from traditional technologies to IP continues. IP now accounts for 69% of connections. Switched traffic across the Telefonica Data Espana IP Network rose to 2.19bn minutes in March 2001, a 104% increase on March 2000. Telefonica Data Group sales at 2001 first quarter were 406.4mn, a 55.2% increase on first quarter 2000 pro-forma, ie, including the Brazil (Sao Paulo), Argentina and Peru data divisions for comparison purposes. The quarter also saw first-time consolidation of MediaWays sales; .106.3mn. Note that MediaWays now has a 35% share of the German internet market, and provides nearly 25% of hosting services to Germany's top 50 web sites. Telefonica Data Espana contributed 44.4% of total Telefonica Data Group income, .180.5mn-a 21.5% year-on-year rise mainly due to strong growth in internet access and web hosting services. Telefonica Data Espana's model has been an outstanding success, making it the undisputed leader in a market deregulated over ten years ago. The group plans to extend the model to all countries where a Telefonica Group company has the network coverage to offer clients a wide and secure service. Sales from Telefonica Data Brazil, Argentina and Peru totalled .84mn in the first quarter of the year-20.7% of total group sales and a 43% rise on pro forma sales 1QOO. Note particularly the strong performance from Telefonica Data Brazil where sales grew by 105% and contributed 6% of group sales in the first quarter 2001 alone. Finally, the Italian and Austrian subsidiaries made the first quarter of the year sales of .29mn. Telefonica data group sales for the quarter, the first with all subsidiaries' results consolidated, were in line with the group's 2001 estimates. Consolidated EBITDA in the first quarter of the year was .7.2mn, 1.8% of total Telefonica Data Group sales compared to .22.8mn in 1Q00. The fall was mainly due to: * First-time consolidation of recent start-ups such as the Italian subsidiary in Europe which was not consolidated in 1Q00 and, together with ETI Austria, posted an EBITDA 1Q01 loss of .12.1mn. There were also the start-up costs of the new Uruguay, Mexico and US subsidiaries (Miami). Together these last three companies posted an EBITDA loss of .4.8mn in the first quarter of 2001. * First-time consolidation in the first quarter of the year of Latin American subsidiaries covering Brazil (.-1.8mn), Peru (.-0.3mn) and Argentina (.+0.5mn) amounted to a combined EBITDA, loss of .1.6mn. This is expected to improve steadily over the year. * Deals signed in the last few months with technology suppliers- including Verisign, Akamai and Hewlett-Packard-have already had an impact on costs while the effect on sales should be reflected gradually over the next few quarters. * There has also been heavy investment in building the International Network and the necessary leasing of circuits. On the plus side, Telefonica Data Espana sustained its positive trend in earnings growth, growing EBITDA to .39.6mn, a 14% rise year-on-year with a constant EBITDA margin of 22%. Overall the key point is that while first-time consolidation of new companies into the group and the launch of several new companies and services over the last few months significantly held back company earnings over the quarter, these effects cannot be extrapolated to the rest of 2001. We expect a continuing improvement in sales growth with costs under control, and this should bring substantial improvements to operating profit over the next few quarters. MORE TO FOLLOW
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