Launch of Zeleris

Telefonica SA 27 June 2000 TELEFONICA LAUNCHES ZELERIS, THE FIRST GLOBAL COMPANY IN THE MANAGEMENT AND DEVELOPMENT OF E-COMMERCE IN THE PORTUGUESE AND SPANISH SPEAKING WORLD - Zeleris will play a role in the provision of global solutions at all the stages of e-commerce, supported by a solid network of local and international alliances, and using an advanced technological platform. - Zeleris, with its head offices in Barcelona, has been created to become the leader of the sector responsible for the co-ordinating the activities of portals, suppliers, remote channels and fulfillment companies, storage and logistics at both a national and international level. - With an investment of Ptas 5,500 million over the first three years, the Telefonica subsidiary will launch its activities in Spain and Brazil, where it will begin operating in August by the end of this year in Chile, Argentina and Mexico. - The aim is to have gained presence in 15 countries by the end of 2001, and to have taken on 500 employees. - Zeleris intends to reach register revenues of Ptas 70,000 million by 2003. - This new company will mean improved levels of service quality, and reliable and guaranteed processing, as well as savings in cost and time. - Rafael Hernandez will be the Chairman of Zeleris, and Juan Rovira will act as Managing Director and Hugo Mendoza as General Manager. Telefonica launches Zeleris, the first e-fulfillment company in the Spanish and Portuguese speaking world, providing integral solutions for all the stages of e-commerce. In order to achieve this, an advanced manageable and flexible technological platform is currently being developed, and the creation of a network of local and international alliances is already underway, aimed at providing efficient e-commerce. Zeleris has been created to represent an integral solution, which guarantees the formation of a network to provide a marketplace for efficient and transparent e-commerce. With this in mind, this Telefonica subsidiary intends to offer integral processing using a network that covers all the stages of e-commerce, ranging from customer analysis and the receiving of orders, to the handling and distribution of merchandise, as well as the inventory analysis, the processing of orders and payment transactions. Zeleris aims to address the demands not only of large corporations but also of medium and small size companies, that wish to launch into e-commerce at any stage of the process. Zeleris will offer medium and small size companies the opportunity to access e-commerce through the Group's different portals and remote channels (Terra, TPI, and Atento, among others) as well as continuing to offer all its other services. Likewise, Zeleris will provide its customers with value added services, such as on-line information regarding purchases and billing, among others. It will also offer guaranteed and reliable services and processing, along with savings in cost and time. Zeleris will offer logistic and distribution portals using the most advanced technological platform in Internet and a complete network of local and international alliances. Zeleris' proposal is that of providing an integral solution that enhances the potential of e-commerce through one single contact and which offers - with the back up of Telefonica - a reliable service, advanced technological solutions and wide goegraphic coverage. In order to develop its activity, Zeleris has signed an agreement of extremely significant strategic importance with Oracle (a world leader in the sector of processing software), to act as its technological partner in the development of the technological platform. Zeleris also intends to reach strategic alliances at both national and international levels, particularly with partners involved in transport, storage and fulfillment, as well as suppliers of system integration technology and companies that provide financial services. Bearing in mind that by the year 2003 the revenue derived from the management, logistics and fulfillment of e-commerce will stand at around Ptas one billion, Zeleris foresees that its revenue will reach approximately Ptas 70,000 million by this same year. The new company intends to make an initial investment of Ptas 5,500 million over the first three years. Zeleris, with its head offices in Barcelona, has been created to become the world leader in the Spanish and Portuguese e-fulfillment market. After launching its operations in Spain and Brazil, which is to take place in August of this year, Zeleris will extend its activities to Chile in September, and Argentina and Mexico by the end of this year. The company aims to be present in 15 different countries by the end of 2001, including the US, Colombia, Peru, Venezuela, Central America, France, Italy, Portugal and Morocco. Zeleris intends to take on 500 employees throughout the course of this year. Zeleris has been incorporated with an aim to becoming a leader in the world of e-commerce, and will be a vital tool for any company that wishes to adapt its business to the new technologies. As a consequence of this new business line, Telefonica has completed its presence in all the sectors of Internet and the New Economy. Through Zeleris, Telefonica has completed its participation in the value chain of e-commerce. Once again Telefonica is one step ahead of its customers' needs, offering them new alternatives to enhance their businesses. Zeleris will be the vehicle that guarantees the participation of any company in e-commerce, regardless of its size and location. Rafael Hernandez will be the Chairman of this new company, and Juan Rovira will take up the position of Managing Director and Hugo Mendoza will act as General Manager. Telefonica is today the leading telecommunications operator throughout the Spanish and Portuguese speaking world, and Spain's most important company, both in terms of income and market value. It also ranks among the world's foremost telecoms. Through its subsidiaries in Latin America, Europe and the US, Telefonica provides services in 24 countries, with a potential market of over 550 million customers. To be precise, Telefonica is present in Spain, Portugal, Italy, Austria, Morocco, the UK, Mexico, the US, Guatemala, Colombia, Peru, Chile, Argentina, Brazil, Venezuela, Puerto Rico and El Salvador, among others. Madrid, June 27th, 2000
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