Analyst Pre-Close Briefing

Provident Financial PLC 02 December 2002 ANALYST PRE-CLOSE BRIEFING - 2 DECEMBER 2002 The overall trading performance of the group during the first eleven months of the year has been in line with expectations. In UK home credit, customer growth and credit quality are broadly as expected, with bad debt as a percentage of credit issued for 2002 likely to be just over 9%. Our guidance is for modest growth for 2002. The International division continues to perform well. In the first eleven months of the year customer numbers increased up by 188,000 (26.6%) to 896,000. Credit issued has also increased rapidly. Our businesses in Poland and the Czech Republic continue to deliver excellent growth, improving margins and rising profits. Credit quality in both countries is within our target ranges. The more recently established businesses in Hungary and Slovakia are also progressing well. The outlook for 2002 for the International division is unchanged. We continue to expect strong growth in customer numbers, credit issued and overall performance. After a better than expected start to the year, the motor insurance division has now begun to experience the long awaited downturn in the insurance cycle. Premium rates in the market are flat whilst claims inflation continues at about 7% per annum. We continue to price for profit and so we are beginning to see a contraction in policyholder numbers and written premium. However, as a result of the good start to the year and the flow through into the second half of the year of premium earned on policies written in the first half of the year, we expect the out turn for 2002 will be similar to that for 2001. In summary, we remain confident about the group's progress for the year. Enquiries: Media David Stevenson 01274 731111 Investor Relations Rachel Yates 01274 731111 This information is provided by RNS The company news service from the London Stock Exchange
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