Key Performance Indicators

Vodafone Group Plc
27 January 2003

27 January 2003

              VODAFONE ANNOUNCES STRONG THIRD QUARTER PERFORMANCE

Vodafone Group Plc ('Vodafone') announces today key performance indicators for
the quarter ended 31 December 2002.  The main highlights are:

•         Increase in customer base to 112.5 million, including over 4 million
          organic net additions in the quarter

•         12 month rolling ARPU up in all key European markets

•         Data revenue at 16.0% of service revenues in the month of December, up
          from 12.7% in the prior year

Sir Christopher Gent, Chief Executive of Vodafone, commented: 'These KPI's
demonstrate continued strong operational performance with better than expected
organic customer growth.  This is the third consecutive quarter that has seen an
increase in Group organic customer growth and in annual ARPU in some of our key
markets.  Our progress in data revenues is pleasing ahead of the additional
benefits expected from our new data service environments.'

Customer Growth

In total, over 4.9 million registered proportionate customers were added in the
quarter, including 0.9 million from stake changes.  The total base has increased
to 112.5 million from 107.5 million.

Net additions in Germany of 922,000 and in Italy of 529,000 were the highest
levels since March 2001 and December 2001 respectively.  In the UK, net
additions were 267,000, reflecting the expected return to net growth following
periods of disconnecting non-revenue earning handsets.

Growth in contract customers continued to be strong in controlled markets, even
though this quarter is traditionally stronger for prepaid growth, with over
500,000 net contract additions in Germany and over 100,000 in the UK.

Active customers in the Group's controlled businesses remained at 94% of total
customers.

Registered Blended ARPU

All key markets in Europe showed an increase this quarter in registered blended
ARPU on a 12 month rolling basis.  This is the third consecutive quarter to show
such an increase in Germany and the UK.  The trend in Japan continues to reflect
the effect of increasing market penetration levels.

Data as a percentage of service revenues

For the Group's controlled operations, data as a percentage of service revenues
increased to 13.9% for the year to December 2002, up from 13.2% for the year to
September.  Data in the month of December 2002 was 16.0%, up from 12.7% in
December 2001.


                                    - ends -



For further information:


Vodafone Group

Tim Brown, Group Corporate Affairs Director
Melissa Stimpson, Director of Group Investor Relations
Bobby Leach, Head of Group Financial Media Relations
Darren Jones, Senior Investor Relations Manager
Tel:  [phone]

Tavistock Communications
Lulu Bridges / John West
Tel:  [phone]



           VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES

        PROPORTIONATE NET CUSTOMERS - 1 OCTOBER 2002 TO 31 DECEMBER 2002

                                                       CUSTOMER BASE
                   PERCENTAGE              AT             NET           STAKE              AT
COUNTRY             OWNERSHIP      1 OCT 2002       ADDITIONS         CHANGES     31 DEC 2002         PREPAID
                     (note 1)                                        (note 2)                        (note 4)

                          (%)          (000s)          (000s)          (000s)          (000s)             (%)
NORTHERN EUROPE
UK                      100.0          12,957             267               -          13,224              59
Ireland                 100.0           1,705              24               -           1,729              71
Netherlands              77.6           2,290               *               *               *               *
Sweden                   74.6             948               *               *               *               *
Others                                  5,141             138               -           5,279              52
TOTAL                                  23,041             469             247          23,757              56

CENTRAL EUROPE
Germany                 100.0          21,810             922               -          22,732              54
Hungary                  68.3             480              88               -             568              89
Others                                  1,687             106               -           1,793              44
TOTAL                                  23,977           1,116               -          25,093              53

SOUTHERN EUROPE
Greece                   62.7           1,615              55             349           2,019              72
Italy                    76.8          14,063             529               -          14,592              91
Malta                    80.0             124               8               -             132              92
Portugal                 61.4           1,827               *               -               *               *
Spain                    93.8           7,715             406               -           8,121              56
Albania                  81.7             207              59              19             285              98
Others                                    495               *               -               *               *
TOTAL                                  26,046           1,145             368          27,559              78

AMERICAS
United States (note      44.3          13,953             430               3          14,386               7
3)
Others                                    751            (32)               -             719              83
TOTAL                                  14,704             398               3          15,105              11

ASIA PACIFIC
Japan                    69.7           9,031             223               -           9,254               5
Australia               100.0           2,266             188               -           2,454              47
New Zealand             100.0           1,156              64               -           1,220              78
Others                                  3,712             213               -           3,925              58
TOTAL                                  16,165             688               -          16,853              53

MIDDLE EAST AND AFRICA
Egypt                    60.0           1,187              91               -           1,278              85
Others                                  2,420             157             262           2,839              85
TOTAL                                   3,607             248             262           4,117              85


GROUP TOTAL                           107,540           4,064             880         112,484              53

1         All ownership percentages are stated as at 31 December 2002 and
          exclude options, warrants or other rights or obligations of Vodafone 
          Group Plc to increase or decrease ownership in any venture.  Ownership 
          interests have been rounded to the nearest tenth of one percent.

2         Represents the acquisition of stake increases in Vodafone Netherlands
          from approximately 70.0% to 77.6%, Vodafone Greece from approximately 
          51.9% to 62.7%, Vodafone Albania from approximately 76.4% to 81.7%, 
          Vodacom Group (Pty) Limited in South Africa from approximately 31.5% 
          to 35.0%, a minor acquisition in the US by Verizon Wireless and a 
          stake dilution in Vodafone Sweden from approximately 74.7% to 74.6%.

3         The Group's proportionate customer base has been adjusted for Verizon
          Wireless's proportionate ownership of its customer base across all its 
          network interests of approximately 98.4% at 31 December 2002.  In the 
          absence of acquired interests, this proportionate ownership will vary 
          slightly from quarter to quarter dependent on the underlying mix of 
          net additions across each of these networks.

4         Prepaid customer percentages are calculated on a venture basis.

*         Listed subsidiary still to report.



           VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES

         CONTROLLED ACTIVE CUSTOMER INFORMATION AS AT 31 DECEMBER 2002

                                                      CONTROLLED ACTIVE (note 1)                    CONTROLLED
COUNTRY                                      PREPAID            CONTRACT            TOTAL             INACTIVE

                                               (%)                (%)                (%)                 (%)
NORTHERN EUROPE
UK                                              90                 96                 92                   8
Ireland                                        100                 99                100                   0
Netherlands                                      *                  *                  *                   *
Sweden                                           *                  *                  *                   *
TOTAL                                           91                 96                 93                   7

CENTRAL EUROPE
Germany                                         90                 94                 92                   8
Hungary #                                       90                 97                 91                   9
TOTAL                                           90                 94                 92                   8


SOUTHERN EUROPE
Greece                                          71                 93                 77                  23
Italy                                           95                 92                 95                   5
Malta                                           94                 97                 94                   6
Portugal                                         *                  *                  *                   *
Spain                                           93                 97                 95                   5
Albania #                                        *                  *                  *                   *
TOTAL                                           92                 96                 93                   7

ASIA PACIFIC
Japan (note                                    N/A                N/A                 99                   1
2)
Australia                                       94                 93                 93                   7
New Zealand                                     93                100                 95                   5
TOTAL                                           94                 94                 98                   2

MIDDLE EAST AND AFRICA
Egypt #                                         96                100                 96                   4
TOTAL                                           96                100                 96                   4


CONTROLLED GROUP TOTAL                          91                 95                 94                   6



                CONTROLLED ACTIVE CUSTOMER INFORMATION - HISTORY

                                              CONTROLLED INACTIVE CUSTOMERS AS AT
COUNTRY                         DECEMBER            MARCH             JUNE            SEPTEMBER          DECEMBER
                                  2001              2002              2002               2002              2002

                                  (%)               (%)               (%)               (%)                (%)
Germany                            9                 9                 8                  8                 8
Italy                              7                 7                 7                  6                 5
Japan                            N/A                 1                 1                  1                 1
United Kingdom                   16+                11                 9                  7                 8
Controlled Total                  10                 8                 7                  6                 6

1         Active customers are defined as customers who have made or received a
          chargeable event in the last three months or, where information is not
          available, defined as customers who have made a chargeable event in 
          the last three months (indicated by #).

2         Customer activity information for Japan is only available on a total
          customer basis.

*         Listed subsidiary still to report.



           VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES

     MONTHLY REGISTERED BLENDED ARPU FOR THE 15 MONTHS TO 31 DECEMBER 2002

Country               Oct   Nov   Dec   Jan   Feb   Mar   Apr   May   Jun   Jul   Aug   Sep   Oct   Nov   Dec
Germany        EUR   25.6  24.3  24.1  25.1  22.7  25.4  25.2  26.5  26.5  27.9  27.7  26.8  27.4  25.4  25.4
Italy          EUR   29.4  27.3  28.4  28.8  25.6  29.6  27.9  29.4  28.9  31.9  28.6  29.0  29.3  28.0  29.5
Japan          JPY  7,410 7,770 7,640 7,470 7,200 7,630 7,310 7,400 7,160 7,670 7,410 7,180 7,350 7,120 7,360
United Kingdom GBP   23.8  23.2  21.8  22.9  22.0  23.8  22.9  24.6  22.7  24.9  24.7  24.9  25.5  24.3  23.5



          ARPU INFORMATION FOR THE 12 MONTH PERIOD TO 31 DECEMBER 2002

                                                                 ARPU (note 1)
COUNTRY                                                 REGISTERED          REGISTERED          REGISTERED
                                      CURRENCY             PREPAID            CONTRACT               TOTAL
NORTHERN EUROPE
UK                                         GBP                 123                 533                 287
Ireland                                    EUR                 328               1,075                 542

CENTRAL EUROPE
Germany                                    EUR                 126                 530                 312
Hungary                                    HUF              43,788             177,275              56,754

SOUTHERN EUROPE
Italy                                      EUR                 298                 800                 347
Malta                                      MTL                  87                 906                 152
Spain                                      EUR                 154                 641                 377

ASIA PACIFIC
Japan                                      JPY                 N/A                 N/A              88,238
Australia                                  AUD                 312                 869                 648
New Zealand                                NZD                 307               1,861                 658

MIDDLE EAST AND AFRICA
Egypt                                      EGP                 694               2,861               1,001



                                 ARPU - HISTORY
                                            REGISTERED TOTAL ARPU FOR THE 12 MONTH PERIOD TO
COUNTRY                CURRENCY        DECEMBER          MARCH           JUNE       SEPTEMBER        DECEMBER

                                           2001           2002           2002            2002            2002
Germany                     EUR             303            298            302             308             312
Italy                       EUR             345            345            345             345             347
Japan                       JPY          93,550         91,903         90,302          89,193          88,238
UK                          GBP             278            276            278             282             287



1         ARPU is calculated as total revenues excluding handset revenues and
          connection fees divided by the weighted average number of customers 
          during the period.


           VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES

             NON-VOICE SERVICES AS A PERCENTAGE OF SERVICE REVENUES

PROPORTIONATE BASIS
                                    12 MONTHS TO 31 DECEMBER 2002          DECEMBER 2002 (MONTH ONLY)

COUNTRY                           MESSAGING     INTERNET        TOTAL      MESSAGING   INTERNET      TOTAL
                                       DATA         DATA         DATA        DATA        DATA        DATA
NORTHERN EUROPE
UK                                     12.9%         1.0%        13.9%       15.2%        0.8%       16.0%
Others                                  8.7%         0.4%         9.1%       10.2%        0.5%       10.7%
TOTAL                                  11.1%         0.7%        11.8%       12.9%        0.7%       13.6%

CENTRAL EUROPE
Germany                                15.3%         0.8%        16.1%       18.4%        0.8%       19.2%
Others                                  7.7%         0.8%         8.5%        9.6%        1.1%       10.7%
TOTAL                                  14.3%         0.8%        15.1%       17.3%        0.9%       18.2%

SOUTHERN EUROPE
Italy                                  10.3%         0.4%        10.7%       12.3%        0.6%       12.9%
Others                                  8.6%         0.2%         8.8%       10.2%        0.5%       10.7%
TOTAL                                   9.5%         0.3%         9.8%       11.3%        0.5%       11.8%

AMERICAS
United States                           0.3%         0.6%         0.9%        0.6%        0.7%        1.3%
Others                                     -            -            -           -           -           -
TOTAL                                   0.3%         0.6%         0.9%        0.5%        0.7%        1.2%

ASIA PACIFIC
Japan                                   7.1%        12.2%        19.3%        7.4%       13.2%       20.6%
Others                                  8.0%         0.4%         8.4%        9.7%        0.4%       10.1%
TOTAL                                   7.3%         9.8%        17.1%        7.9%       10.4%       18.3%

MIDDLE EAST AND AFRICA                  3.5%            -         3.5%        4.5%           -        4.5%

PROPORTIONATE GROUP TOTAL               8.4%         2.3%        10.7%       10.0%        2.5%       12.5%

STATUTORY BASIS

CONTROLLED GROUP TOTAL                 10.5%         3.4%        13.9%       12.3%        3.7%      16.0%



        NON-VOICE SERVICES AS A PERCENTAGE OF SERVICE REVENUES - HISTORY
                                   12 MONTHS TO                                      MONTH ONLY

COUNTRY                 DEC      MAR      JUN      SEP      DEC          DEC      MAR      JUN      SEP      DEC

                       2001     2002     2002     2002     2002         2001     2002     2002     2002     2002
Germany               14.3%    14.4%    14.8%    15.4%    16.1%        14.6%    15.2%    15.6%    16.2%    19.2%
Italy                  7.9%     8.7%     9.4%    10.1%    10.7%        10.7%     9.8%    10.4%    10.4%    12.9%
Japan                 13.4%    15.1%    16.6%    18.1%    19.3%        16.0%    19.8%    19.9%    20.2%    20.6%
UK                    10.1%    11.8%    12.6%    13.2%    13.9%        12.7%    13.4%    14.3%    13.8%    16.0%
Proportionate          8.0%     8.7%     9.5%    10.1%    10.7%         9.7%    10.3%    10.9%    10.9%    12.5%
Total
Statutory Total       10.2%    11.1%    12.1%    13.2%    13.9%        12.7%    13.5%    14.0%    14.3%    16.0%




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