Key Performance Indicators
Vodafone Group Plc
24 January 2006
24 January 2006
VODAFONE REPORTS THIRD QUARTER KPIs AND REITERATES GUIDANCE
Vodafone Group Plc ('Vodafone') today announces key performance indicators for
the quarter ended 31 December 2005. The main highlights are:
* Good overall operating performance in challenging markets
* Strong growth in customers with 7.1 million proportionate organic net
additions, 30% higher than for the same quarter last year. Total
proportionate net additions were 8.3 million, bringing the total
proportionate customer base to 179.3 million
* Continued growth in 3G in the Christmas quarter with 3.1 million 3G
devices added. The total 3G device base is now 8.0 million in the Group's
subsidiaries and joint ventures and a further 1.1 million in the Group's
associates
* Organic growth of 8.0% for the quarter in total proportionate mobile
revenue and 7.0% in proportionate mobile service revenue year on year. On a
statutory basis, growth in mobile service revenue was 5.4%, with organic
growth of 4.3%
* Vodafone reiterates its current year guidance. The Group expects organic
growth for this financial year in proportionate mobile revenue in the middle
of the 6% to 9% range. Vodafone also expects the organic proportionate
mobile EBITDA margin for this financial year to be at the lower end of the
flat to 1 percentage point lower range
* Vodafone's preliminary outlook for the next financial year remains
unchanged
Arun Sarin, Chief Executive of Vodafone, commented:
'Vodafone has delivered a good operational performance in a challenging
environment. Sales of 3G devices accelerated in the Christmas quarter and we
continue to see encouraging take-up of data services. Our major markets have
seen increasing competitor activity, whilst our emerging market businesses have
reported strong growth. We expect to deliver full year results in line with our
existing guidance and our preliminary outlook for next year remains unchanged.'
Group review
Vodafone saw increasing competition across Europe during the quarter,
particularly in some of its major markets. Verizon Wireless continues to perform
well in the United States and the performance in Japan reflects ongoing
execution of its recovery plan.
Strong customer growth was recorded across many of the Group's markets during
the Christmas quarter, driven by both seasonal prepaid growth and continued
focus on 3G. Proportionate organic net customer additions in the quarter of 7.1
million represents annualised quarterly growth in customers of 16.5%.
Organic proportionate mobile service revenue growth for the quarter was 7.0%
year on year, with 8.0% organic growth on a total revenue basis driven by higher
handset revenue from increased volumes. As a result, Vodafone continues to
expect organic growth in proportionate mobile revenues for the full year to be
in the middle of the 6% to 9% range. Termination rate reductions continue to
affect the performance in several businesses, most notably Italy. The estimated
effect is to reduce organic proportionate mobile revenue growth in the quarter
by approximately 1%, net of the benefit from the introduction of mobile to
mobile voice interconnect in France.
Underlying trends for service revenue, excluding the impact from changes in
termination rates, in Germany, Italy and the UK saw lower growth as a result of
the impact of increased competition and price declines. Offsetting this were
good performances from Spain and the US with Vodafone's emerging market
operations also continuing to perform well with strong service revenue growth of
39% in Romania, 36% in Egypt and 22% in South Africa.
3G sales continue to develop in line with expectations, with 3.1 million net
additions in the quarter, bringing the closing total to 8.0 million, including
7.4 million consumer devices. 3G net additions in the quarter are over 80%
higher than recorded in the quarter to September. Non-messaging data revenue
growth in the quarter was 24% year on year, including 53% growth outside of
Japan.
Despite seeing increased competition in many of its core markets, Vodafone still
expects to deliver full year results in line with its existing guidance. The
Group sees continued investment in customers together with ongoing operating
cost management and, therefore, Vodafone expects the full year organic
proportionate mobile EBITDA margin to be at the lower end of the flat to minus
1% range when compared to the previous financial year.
Germany
The German market saw increased competition, notwithstanding seasonal
promotions, in the quarter both in contract and prepaid, with higher handset
subsidies and lower pricing, particularly in the low-end segment of prepaid
driven by 'no frills' offers.
Against this competitive environment, Vodafone Germany delivered a quarter of
strong customer growth with 906,000 net additions, taking the total base to 29.2
million, 8.3% higher year on year. Prepaid net additions represented 86% of the
total for the quarter compared to 69% in the same period last year. 3G devices
increased by 78% from the end of September to over 1.4 million, demonstrating
clear market leadership in this segment.
Annualised blended churn for the quarter rose to 21.2% from 18.8% in the same
quarter last year, largely driven by higher prepaid churn due to competitive
pressures. While churn is historically seasonally higher in this quarter,
prepaid churn also increased due to higher rotational churn as customers
self-upgrade. Contract churn remained broadly stable year on year.
Blended ARPU for the quarter was down 7.8% year on year. Prepaid ARPU was
principally affected by an increase in inactivity in the customer base due to
competitive pressures. Contract ARPU fell by 3% due to a greater proportion of
net customer additions through service providers and the impact of SMS
promotions in the quarter.
Total voice usage for the quarter increased by 16% year on year, compared with
8% for the quarter to September, through higher usage from 3G bundles, tariff
options and new prepaid promotional tariffs designed to stimulate demand.
Service revenue was flat year on year, with an 11.7% increase in non-voice
revenue offset by a 2.7% decline in voice revenue. Changes in termination rates
reduced voice revenue growth year on year in the quarter by 1.5%. Voice revenue
was also impacted by the factors affecting ARPU. Non-voice revenue benefited
from an over 50% increase in non-messaging data revenue, driven by uptake of 3G
services.
Net acquisition and retention costs as a percentage of service revenues
increased year on year, principally driven by prepaid through higher acquisition
volumes and an increase in acquisition cost per gross addition from the
introduction of 3G for prepaid customers.
Italy
Competitive intensity has increased significantly in the quarter with operators
competing aggressively on handset subsidies and, increasingly, on price.
Vodafone Italy registered 324,000 proportionate net customer additions in the
quarter, bringing the total proportionate base to 18.2 million, up 7% year on
year. 3G continues to develop well with 673,000 new 3G customers in the quarter,
bringing the overall base to 1.7 million.
Annualised blended churn for the quarter was 19.1%, up slightly from 18.6% for
the same quarter last year, reflecting the impact of increased competition.
Blended ARPU for the quarter was down 8.3% year on year, principally as a result
of a reduction in termination rates which took effect from 1 September 2005. The
underlying fall in ARPU is due to a higher level of promotional activity and
lower usage per customer as a result of competitive pressures. Total voice usage
was up 3.7% year on year, maintaining the upward trend of the quarter to
September, with continued usage increases from a range of voice stimulation
promotions. MMS volumes increased by nearly 80%, benefiting from messaging
promotions and an increased penetration of MMS enabled devices.
Underlying service revenue growth for the quarter was approximately 4.0% year on
year, with a 5.7% impact from changes in termination rates resulting in an
overall decline in service revenue of 1.7%. Overall voice revenue fell by 4.7%,
with the growth in the customer base being more than offset by the headline fall
in ARPU. Non-voice revenue increased by 16.1%, with 12.8% growth in messaging
due to higher volumes and over 40% growth in non-messaging data revenue as the
3G base increases.
Net acquisition and retention costs as a percentage of service revenue for the
quarter were stable year on year, with lower net acquisition costs being offset
by higher upgrade volumes and increased cost per upgrade from continued focus on
retaining higher value customers.
Japan
Japan remains a challenging market for Vodafone, with the primary focus of
competitors being on market share. Vodafone Japan continues to execute a
recovery plan based on offering a more competitive handset range, an improved 3G
network and an attractive range of tariffs and services.
The quarter saw an improvement in customer performance, with 123,000
proportionate net additions, the highest level since the quarter to March 2004.
Vodafone Japan benefited from the introduction of new flat rate tariff plans and
a steady improvement in the range and quality of 3G handsets. Vodafone's overall
market share of net additions reached double digits for both November and
December, whilst Vodafone's market share of 3G net additions remained fairly
constant throughout the quarter at just over 10%. Vodafone Japan had registered
2.2 million 3G devices by the end of December.
Annualised blended churn for the last quarter improved to 17.6% from 19.1% in
the quarter to September, through continued focus on retention and upgrading
customers to 3G.
Blended ARPU for the quarter was down 3.7% year on year, an improvement from the
5.4% fall recorded in the quarter to September. The continued fall in ARPU
reflects the loss of higher value customers during the previous financial year
and competitive pressures on pricing. The improved trend is due to the positive
impact from the new range of flat rate plans, which are generating additional
usage, together with the negative impact on the quarter to December 2004 from
the introduction of a total ban on the use of mobile phones whilst driving.
Service revenue fell 4.5% year on year due to the decline in ARPU. Voice revenue
fell 6.2%, with non-voice revenue broadly stable. The improvement versus the
previous quarter can be attributed to Vodafone Japan's improved ability to
retain customers, resulting from a better handset line-up and service offering.
Net acquisition and retention costs as a percentage of service revenue increased
year on year but were slightly lower than the quarter to September. Net
acquisition costs were similar year on year, with lower volumes offset by higher
unit costs. Upgrade volumes were significantly higher year on year reflecting
both increased retention activity and more attractive handsets, with higher unit
costs due to increased 3G upgrades. The EBITDA margin for the full year is
expected to decline by a similar amount to that recorded in the first half of
the financial year and to be in the high teens for the next financial year.
Spain
Vodafone Spain continued to perform strongly in a competitive market, adding a
further 505,000 net customers, representing 18.5% growth in the closing base
year on year and bringing the total base to 12.9 million customers. In addition,
Vodafone Spain continues to be the leader in the 3G market with 3G additions of
287,000 in the quarter, taking its total 3G device base to 602,000.
Blended annualised churn for the quarter remained stable both year on year and
compared with the quarter to September. Contract churn has decreased year on
year to 13.9% from 14.2% but increased slightly quarter on quarter due to
seasonality.
Blended ARPU for the quarter was up 3.3% year on year due to a higher proportion
of contract customers and increased usage offset by the impact from a reduction
in termination rates in November 2005. Total voice usage in the quarter
increased by 33% year on year, reflecting continued success from ongoing usage
stimulation campaigns.
Service revenue growth was 22.6% year on year, driven by both the increased
customer base and increase in ARPU. Voice revenue increased by 21.7% year on
year primarily due to improved customer mix and higher usage. Non-voice service
revenue increased by 28% year on year, with messaging revenue increasing by
22.7% and non-messaging data revenue increasing by over 55%, benefiting from the
higher 3G base.
Net acquisition and retention costs as a percentage of service revenue were
stable year on year, with higher retention costs from an increase in upgrade
volume offset by lower acquisition cost per unit.
UK
The UK market remains highly competitive, with the last quarter experiencing
continued pricing pressure from both network operators and MVNOs, together with
strong seasonal promotions.
Against that background, Vodafone UK registered 561,000 net additions, with 84%
on prepaid tariffs compared with 80% for the same quarter last year reflecting
traditional seasonal activity. The closing base reached 16.3 million, up 7% year
on year. Vodafone UK maintained its focus on higher value customers with over
75% of consumer contract gross additions selecting 18 month contracts. Closing
3G devices increased by 66% from September to 725,000.
Annualised blended churn for the quarter improved to 31.9% from 33.1% in
September, with continued improvement in contract churn, which is now lower than
the same period last year.
Blended ARPU for the quarter was down 4.3% year on year, reflecting changes in
pricing during 2005 to improve competitiveness in the market, a higher
inactivity rate in prepaid and the impact of an increase in multiple devices
within the corporate segment due to continued growth in the sale of Vodafone
Mobile Connect datacards and hand-held business devices. Total minutes of use
were up nearly 10% year on year, driven by a 7.3% increase in average customers
and a 2.2% increase in voice usage per customer.
Service revenue growth was 2.7% for the quarter compared to approximately 5.0%
in the quarter to September, after adjusting for the impact of changes in
termination rates. Service revenue growth was also impacted by the effect of
price declines and slower customer growth, a greater proportion of which was
from prepaid. Whilst these factors contributed to stable voice revenue year on
year, non-voice revenue grew by 13.2% with 52% growth in non-messaging data
revenue, benefiting from increasing penetration of 3G devices.
Net acquisition and retention costs as a percentage of service revenue were
lower than the same quarter last year, despite a higher number of gross
additions. Higher volumes of customer acquisitions, driven by prepaid, were
generated at lower unit costs. Upgrade volumes were stable year on year but the
increase in 3G activity led to a slight rise in unit cost.
Other Mobile Operations
Subsidiaries
The Group's other subsidiaries added 1.9 million proportionate organic customers
in the quarter. Strong performances were recorded in Romania, Egypt, Portugal
and Greece. Growth in 3G devices accelerated in the quarter, increasing by over
70% from September to 1.2 million.
Organic proportionate service revenue growth for the quarter was 9.9% year on
year with particularly strong performances in Romania, Egypt, and Australia, all
growing in excess of 20%. Greece, Hungary and the Czech Republic reported double
digit service revenue growth for the quarter.
Joint Ventures
The Group's other joint ventures reported 1.1 million proportionate organic net
additions in the quarter with 769,000 proportionate net additions from Vodacom,
the Group's joint venture in South Africa.
Organic proportionate service revenue growth for the quarter was 21% year on
year, including growth of 22% in Vodacom.
Associates and investments
The Group's associates and investments added over 1.6 million proportionate
organic customers in the quarter.
Verizon Wireless registered record net additions of over 2 million in the
quarter with the Group's proportionate share at 897,000. Verizon Communications
will be reporting its full year results and those of Verizon Wireless on 26
January.
In France, SFR has 4.8 million registered Vodafone live! customers and over 1.0
million Vodafone live! with 3G registered devices. Vivendi Universal will be
reporting both its full year revenue and that of SFR on 30 January.
- ends -
For further information:
Vodafone Group
Investor Relations Media Relations
Telephone: +44 (0) 1635 664447 Telephone: +44(0) 1635 664444
Notes to editors:
1. The Group's outlook for the financial years ending 31 March 2006 and 31
March 2007 is contained in Vodafone's interim results announcement for the
six months ended 30 September 2005, in which there is a discussion of
forward-looking statements and the risks associated with them.
2. At the country level, service revenue growth is calculated in local
currency and before the elimination of intercompany revenue. At the Group
and Other Mobile Operations levels, service revenue growth is calculated
at constant exchange rates and after the elimination of intercompany
revenue.
3. Vodafone, Vodafone live! and Vodafone Mobile Connect are trademarks of
the Vodafone Group.
4. References in this press release to 'December' and 'September' shall,
unless the context requires otherwise, be deemed to be references to 31
December 2005 and 30 September 2005 respectively.
VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES
PROPORTIONATE CUSTOMERS - 1 OCTOBER TO 31 DECEMBER 2005
-------------------------------------------------------------------------------
COUNTRY PERCENTAGE AT 30 NET OTHER AT 31 PREPAID
OWNERSHIP SEPT ADDITIONS MOVEMENTS DEC (3)
(1) 2005 (2) 2005
(%) ('000s) ('000s) ('000s) ('000s) (%)
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Principal Markets
Germany 100.0% 28,259 906 - 29,165 53.3
Italy 76.9% 17,884 324 - 18,208 92.3
Japan 97.7% 14,644 123 - 14,767 10.8
Spain 100.0% 12,418 505 - 12,923 51.4
UK 100.0% 15,764 561 - 16,325 61.4
-----------------------------------------
88,969 2,419 - 91,388
Other Subsidiaries
Albania 99.9% 713 35 - 748 96.7
Australia 100.0% 3,016 110 - 3,126 73.2
Czech Republic 99.9% 2,036 104 - 2,140 48.7
Egypt 50.1% 2,967 417 (316) 3,068 89.9
Greece 99.8% 4,291 138 - 4,429 66.0
Hungary 100.0% 1,913 125 - 2,038 71.4
Ireland 100.0% 2,013 34 - 2,047 73.3
Malta 100.0% 176 1 - 177 90.1
Netherlands 99.9% 3,976 - - 3,976 54.4
New Zealand 100.0% 1,956 68 - 2,024 77.8
Portugal 100.0% 3,916 203 - 4,119 79.7
Romania 100.0% 5,529 603 - 6,132 63.6
Sweden 100.0% 1,545 28 1,573 33.9
-----------------------------------------
34,047 1,866 (316) 35,597
Other Joint Ventures
Fiji 49.0% 87 8 - 95 94.1
India 10.0% - 51 1,582 1,633 79.7
Kenya 35.0% 1,071 150 - 1,221 98.2
Poland 19.6% 1,641 133 - 1,774 54.6
South Africa 35.0% 6,274 769 - 7,043 89.1
-----------------------------------------
9,073 1,111 1,582 11,766
Associates & Investments
United States(4) 44.4% 21,883 897 5 22,785 5.6
Other 17,018 762 - 17,780 72.4
-----------------------------------------
38,901 1,659 5 40,565
-----------------------------------------
TOTAL 170,990 7,055 1,271 179,316 63.4
-------------------------------------------------------------------------------
(1) All ownership percentages are stated as at 31 December 2005 and exclude
options, warrants or other rights or obligations of the Group to increase
or decrease ownership in any venture with the exception of India as set
out in (2) below. Ownership interests have been rounded to the nearest
tenth of one percent.
(2) Other movements for the quarter to 31 December 2005 represents the
acquisition of customer bases by Verizon Wireless, the disconnection of
316,000 proportionate customers in Egypt following revisions to its
disconnection policy and the acquisition of a 5.6% direct interest in
Bharti Tele-Ventures Limited in India, followed by a subscription for
convertible debentures in Bharti Enterprises Private Limited, representing
a 4.4% indirect economic interest in Bharti Tele-Ventures Limited.
Accordingly at 31 December 2005 the Group had a 10% economic interest in
Bharti Tele-Ventures Limited.
(3) Prepaid customer percentages are calculated on a venture basis. At 31
December 2005, there were 510.2 million total venture customers.
(4) The Group's ownership interest in Verizon Wireless is 45.0%. However, the
Group's proportionate customer base has been adjusted for Verizon
Wireless's proportionate ownership of its customer base across all its
network interests of approximately 98.6% at 31 December 2005. In the
absence of acquired interests, this proportionate ownership will vary
slightly from quarter to quarter depending on the underlying mix of net
additions across each of these networks.
VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES
VODAFONE LIVE! ACTIVE DEVICES
-------------------------------------------------------------------------------
COUNTRY AT 30 SEPT 2005 NET ADDITIONS AT 31 DEC 2005
('000s) ('000s) ('000s)
-------------------------------------------------------------------------------
Principal Markets
Germany 5,508 540 6,048
Italy(1) 2,830 647 3,477
Japan 12,775 175 12,950
Spain 4,132 519 4,651
UK 3,963 232 4,195
----------------------------------------------
29,208 2,113 31,321
Other Subsidiaries &
Joint Ventures 5,777 1,430 7,207
----------------------------------------------
Group Statutory 34,985 3,543 38,528
-------------------------------------------------------------------------------
The table above only includes Vodafone live! customers in the Group's subsidiary
and joint venture undertakings. There were an additional 5.2 million registered
Vodafone live! venture customers in the Group's associated undertakings at 31
December 2005 (30 September 2005: 4.7 million).
(1) Under IFRS, Vodafone Italy is treated as a joint venture. The figures in
the table above represent the Group's share of Vodafone live! active
devices.
VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES
3G DEVICES
-------------------------------------------------------------------------------
COUNTRY AT 30 SEPT 2005 NET ADDITIONS AT 31 DEC 2005
('000s) ('000s) ('000s)
-------------------------------------------------------------------------------
Principal Markets
Germany 815 632 1,447
Italy(1) 1,044 673 1,717
Japan(2) 1,614 610 2,224
Spain 315 287 602
UK 438 287 725
----------------------------------------------
4,226 2,489 6,715
Other Subsidiaries &
Joint Ventures 712 567 1,279
----------------------------------------------
Group Statutory Total 4,938 3,056 7,994
----------------------------------------------
Consumer devices 4,506 2,909 7,415
Business devices 432 147 579
----------------------------------------------
4,938 3,056 7,994
-------------------------------------------------------------------------------
The table above only includes 3G devices in the Group's subsidiary and joint
venture undertakings. There were an additional 1.1 million Vodafone live!
with 3G devices and Vodafone Mobile Connect 3G/GPRS data card in the Group's
associated undertakings at 31 December 2005 (30 September 2005: 0.4 million).
(1) Under IFRS, Vodafone Italy is treated as a joint venture. The figures in
the table above represent the Group's share of 3G devices.
(2) The number of 3G devices in Japan reported in the table above excludes
94,000 devices (30 September 2005: 140,000) which use the 3G network but
are not capable of accessing 3G data services.
VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES
AVERAGE MONTHLY REVENUE PER USER IN THE QUARTER
--------------------------------------------------------------------------------
COUNTRY 30 31 31 30 30 31
SEPT DEC MAR JUNE SEPT DEC
2004 2004 2005 2005 2005 2005
--------------------------------------------------------------------------------
Germany Total 26.0 24.9 23.4 24.3 24.4 22.9
(EUR) Contract 41.5 39.9 37.7 39.8 41.0 38.8
Prepaid 10.3 9.6 9.2 9.2 9.0 8.3
--------------------------------------------------------------------------------
Italy Total 30.3 30.2 29.1 30.4 29.9 27.7
(EUR) Contract 74.4 78.4 74.8 79.4 75.0 73.7
Prepaid 26.0 25.5 24.6 25.8 25.9 23.5
--------------------------------------------------------------------------------
Japan Total 6,357 6,149 5,887 5,951 6,016 5,918
(JPY) Contract 6,733 6,533 6,260 6,329 6,391 6,297
Prepaid 2,718 2,574 2,393 2,410 2,448 2,300
--------------------------------------------------------------------------------
Spain Total 36.7 34.2 33.3 36.2 37.7 35.3
(EUR) Contract 61.1 56.6 54.2 58.5 60.7 56.3
Prepaid 16.4 14.7 14.6 15.4 16.2 15.0
--------------------------------------------------------------------------------
UK Total 26.6 24.9 24.1 24.6 25.1 23.8
(GBP) Contract 48.7 45.7 45.6 46.5 47.9 44.8
Prepaid 11.1 10.3 9.4 9.5 9.9 9.5
--------------------------------------------------------------------------------
--------------------------------------------------------------------------------
Albania Total 2,587 2,417 2,184 2,255 2,534 2,259
(ALL) Contract 25,580 24,629 22,234 23,592 25,201 23,031
Prepaid 1,851 1,690 1,522 1,518 1,753 1,548
--------------------------------------------------------------------------------
Australia Total 52.1 47.3 51.4 47.8 48.2 51.4
(AUD) Contract 77.1 82.8 102.2 92.8 93.6 94.3
Prepaid 32.7 22.4 25.4 26.7 31.1 35.0
--------------------------------------------------------------------------------
Czech
Republic(1) Total 657 680 641 680 679 679
(CZK) Contract 1,063 1,066 986 1,029 1,017 1,015
Prepaid 320 340 317 340 342 337
--------------------------------------------------------------------------------
Egypt Total 111.5 102.8 94.1 91.4 89.4 74.1
(EGP) Contract 264.6 255.9 258.0 268.6 283.9 274.1
Prepaid 74.4 67.9 61.8 60.7 62.4 52.0
--------------------------------------------------------------------------------
Greece Total 36.7 32.3 30.4 32.2 34.2 31.3
(EUR) Contract 71.4 63.8 61.8 65.1 69.7 64.2
Prepaid 19.4 16.2 14.4 15.1 15.7 14.1
--------------------------------------------------------------------------------
Hungary Total 5,396 5,182 4,945 5,321 5,153 4,885
(HUF) Contract 12,961 11,774 10,800 11,302 11,264 9,666
Prepaid 3,422 3,313 3,169 3,391 3,046 3,043
--------------------------------------------------------------------------------
Ireland Total 51.7 50.7 49.1 51.4 53.1 50.2
(EUR) Contract 102.8 98.7 96.3 101.9 107.8 99.9
Prepaid 31.6 31.7 30.8 32.1 32.6 31.6
--------------------------------------------------------------------------------
Malta Total 16.9 12.9 11.6 14.0 16.2 13.0
(MTL) Contract 98.0 65.4 55.7 74.6 91.4 61.8
Prepaid 8.7 7.4 6.8 7.4 7.8 7.3
--------------------------------------------------------------------------------
Netherlands Total 39.3 37.5 35.3 37.1 36.6 34.5
(EUR) Contract 73.5 70.5 67.0 69.5 68.6 64.7
Prepaid 13.3 11.9 10.5 11.3 11.0 9.8
--------------------------------------------------------------------------------
New Zealand Total 52.5 53.0 52.3 50.7 51.0 51.2
(NZD) Contract 147.3 146.5 143.4 138.9 139.7 137.2
Prepaid 27.2 27.9 27.8 25.9 25.6 25.9
--------------------------------------------------------------------------------
Portugal Total 29.7 26.8 25.8 26.4 27.1 24.0
(EUR) Contract 59.8 54.5 54.4 67.3 69.8 61.9
Prepaid 17.2 15.7 15.5 14.3 14.7 13.4
--------------------------------------------------------------------------------
Romania(1) Total 14.4 14.1 13.2 14.9 15.9 15.4
(USD) Contract 31.2 30.4 27.7 30.2 31.1 29.5
Prepaid 5.3 5.5 5.2 6.3 7.1 7.0
--------------------------------------------------------------------------------
Sweden Total 335.3 315.6 285.0 317.9 313.8 302.3
(SEK) Contract 484.5 461.2 432.6 458.6 439.5 418.6
Prepaid 75.0 60.8 29.9 61.7 69.3 53.0
--------------------------------------------------------------------------------
(1) MobiFon S.A. in Romania and Oskar Mobil a.s. in the Czech Republic became
subsidiaries on 31 May 2005. However, historic average monthly revenue
per user information has been presented in the table above for all
comparative periods in order to assist in the understanding of historic
results.
VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES
NON-VOICE SERVICES AS A PERCENTAGE OF SERVICE REVENUE
-------------------------------------------------------------------------------
QUARTER TO 31 DECEMBER 2005
--------------------------------------------------
COUNTRY MESSAGING DATA TOTAL
-------------------------------------------------------------------------------
Principal Markets
Germany 15.7% 4.7% 20.4%
Italy(1) 14.9% 2.5% 17.4%
Japan(2) 6.6% 23.3% 29.9%
Spain 11.9% 2.9% 14.8%
UK 15.7% 5.0% 20.7%
Group Statutory Total 12.8% 6.6% 19.4%
-------------------------------------------------------------------------------
VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES
HISTORIC NON-VOICE SERVICES INFORMATION
-------------------------------------------------------------------------------
NON-VOICE SERVICES AS A PERCENTAGE OF
SERVICE REVENUE IN THE QUARTER TO
-------------------------------------------------------------
COUNTRY 30 SEPT 31 DEC 31 MAR 30 JUN 30 SEPT 31 DEC
2004 2004 2005 2005 2005 2005
-------------------------------------------------------------------------------
Principal Markets
Germany 17.0% 18.3% 19.8% 19.3% 19.5% 20.4%
Italy(1) 14.8% 14.7% 15.6% 14.9% 16.8% 17.4%
Japan(2) 28.7% 28.6% 29.1% 29.8% 30.5% 29.9%
Spain 13.0% 14.2% 15.0% 13.7% 14.2% 14.8%
UK 18.0% 18.8% 19.3% 19.3% 19.7% 20.7%
Group Statutory
Total 17.8% 18.1% 19.0% 18.5% 18.9% 19.4%
-------------------------------------------------------------------------------
(1) Under IFRS, Vodafone Italy is treated as a joint venture.
(2) In Japan, messaging and other data services transmitted via the 3G network
are packet-based. It is not possible to allocate revenue arising from these
services between Messaging and Data services and so all revenue is included
within Data revenue.
VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES
CUSTOMER CHURN
-------------------------------------------------------------------------------
ANNUALISED CHURN INFORMATION IN THE QUARTER TO
--------------------------------------------------------
COUNTRY 30 31 31 30 30 31
SEPT DEC MAR JUN SEPT DEC
2004 2004 2005 2005 2005 2005
-------------------------------------------------------------------------------
Principal Markets
Germany Total 17.9% 18.8% 19.5% 17.3% 19.7% 21.2%
Contract 14.8% 16.1% 14.0% 13.1% 14.3% 16.8%
Prepaid 20.9% 21.3% 24.5% 21.1% 24.6% 25.2%
-------------------------------------------------------------------------------
Italy Total 17.6% 18.6% 17.2% 17.3% 18.7% 19.1%
Contract 16.0% 16.3% 18.4% 14.9% 14.5% 16.6%
Prepaid 17.8% 18.8% 17.0% 17.5% 19.1% 19.3%
-------------------------------------------------------------------------------
Japan Total 24.0% 21.9% 22.8% 20.2% 19.1% 17.6%
Contract 22.9% 20.0% 20.8% 17.6% 16.2% 14.6%
Prepaid 34.4% 37.2% 39.1% 41.5% 42.7% 42.3%
-------------------------------------------------------------------------------
Spain Total 21.9% 20.7% 21.3% 21.7% 20.7% 20.6%
Contract 13.1% 14.2% 14.6% 13.6% 12.5% 13.9%
Prepaid 29.0% 26.2% 27.1% 29.0% 28.1% 26.9%
-------------------------------------------------------------------------------
UK Total 28.8% 29.6% 30.7% 32.4% 33.1% 31.9%
Contract 21.8% 21.6% 25.3% 23.2% 21.6% 20.2%
Prepaid 33.5% 34.8% 34.2% 38.3% 40.5% 39.5%
-------------------------------------------------------------------------------
VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES
ACTIVE CUSTOMERS
-------------------------------------------------------------------------------
ACTIVE CUSTOMERS(1) AT
----------------------------------------------------------
COUNTRY 30 31 31 30 30 31
SEPT DEC MAR JUN SEPT DEC
2004 2004 2005 2005 2005 2005
-------------------------------------------------------------------------------
Principal Markets
Germany 92.2% 91.7% 91.1% 90.1% 90.1% 88.4%
Italy(2) 92.1% 91.8% 91.8% 91.7% 92.3% 92.1%
Japan 97.0% 96.7% 96.4% 96.6% 96.8% 96.6%
Spain 92.2% 92.3% 92.7% 92.9% 93.0% 93.7%
UK 90.7% 89.7% 88.8% 88.8% 90.6% 90.8%
Group Statutory
Total 92.2% 91.8% 91.6% 91.0% 91.8% 91.6%
-------------------------------------------------------------------------------
(1) An active customer is defined as one who has made or received a chargeable
event in the last 3 months. The Group's joint ventures in India and Kenya
and its subsidiary in the Czech Republic are currently unable to measure
active customers under this basis and so have been excluded from the
calculation of the Group Statutory Total activity percentages in the
table above.
(2) Under IFRS, Vodafone Italy is treated as a joint venture.
VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES
VOICE USAGE VOLUMES
----------------------------------------------------------
TOTAL VOICE MINUTES(1)(MILLIONS)IN THE QUARTER TO
-------------------------------------------------------------------------------
COUNTRY 30 31 31 30 30 31
SEPT DEC MAR JUN SEPT DEC
2004 2004 2005 2005 2005 2005
-------------------------------------------------------------------------------
Principal Markets
Germany 5,967 6,050 5,768 6,356 6,428 7,010
Italy(2) 6,914 7,250 7,327 7,173 7,164 7,521
Japan 6,161 5,980 5,656 5,692 5,833 5,918
Spain 4,375 4,482 4,973 5,648 5,859 5,966
UK 6,324 6,530 6,413 6,810 6,937 7,167
----------------------------------------------------------
29,741 30,292 30,137 31,679 32,221 33,582
Other Subsidiaries
Albania 121 119 118 129 144 141
Australia 1,120 1,346 1,442 1,619 1,818 1,957
Czech Republic(3) N/a N/a N/a 289 840 899
Egypt 1,693 1,616 1,734 1,979 2,341 2,278
Greece 1,535 1,517 1,538 1,757 1,896 1,870
Hungary 608 652 651 741 792 842
Ireland 1,187 1,195 1,176 1,263 1,279 1,302
Malta 43 39 37 42 47 43
Netherlands 1,437 1,567 1,556 1,697 1,601 1,755
New Zealand 497 538 539 540 559 616
Portugal 1,235 1,229 1,268 1,319 1,384 1,386
Romania(3) N/a N/a N/a 525 1,754 1,931
Sweden 640 657 614 688 681 753
----------------------------------------------------------
10,116 10,475 10,673 12,588 15,136 15,773
Other Joint
Ventures 1,767 1,908 1,931 2,021 1,957 2,598
----------------------------------------------------------
Group Statutory
Total 41,624 42,675 42,741 46,288 49,314 51,953
-------------------------------------------------------------------------------
(1) The total voice minute information presented in the table above represents
the volume of minutes handled by each local network and includes incoming,
outgoing and visitor calls. The voice minute information in respect of the
Czech Republic, Germany, New Zealand and Romania reflects minutes billed
which are rounded-up under certain tariffs.
(2) Under IFRS, Vodafone Italy is treated as a joint venture. The figures in
the table above represent the Group's share of the voice minute
information.
(3) MobiFon S.A. in Romania and Oskar Mobil a.s. in the Czech Republic became
subsidiaries on 31 May 2005. Voice minutes in the quarter to 30 June 2005
only include volumes during the month of June 2005. Prior to 31 May 2005,
MobiFon S.A. was treated as a joint venture and was previously included
within Other Joint Ventures.
This information is provided by RNS
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