WH Smith PLC
19 April 2007
19 April 2007
WH Smith PLC to open Post Offices in 70 High Street stores
WH Smith PLC announces an agreement with Post Office Limited to open Post
Offices within 70 WHSmith High Street stores.
This follows the successful trial of Post Office franchises in six WHSmith
stores. Since these trial stores opened, there has been positive customer
feedback, with customers welcoming the pleasant new Post Office environment,
good levels of customer service, convenient locations and additional services,
such as extended opening hours.
The agreement secures the future of main Post Office services in 70 towns and
ensures that local communities will continue to have access to the full range of
over 170 Post Office services from a convenient and easily accessible location
in the heart of their town.
There is a natural fit between these two well-known and valued high street
brands and the complementary products and services provide an exciting
opportunity to enhance the customer offer further for both WHSmith and Post
Office customers.
We anticipate that the majority of the 70 Post Office branches will have
relocated to the local WHSmith store by autumn 2008, on average less than 250
metres from the site of the original Post Office.
Commenting on the announcement, Kate Swann, WHSmith Group Chief Executive, said:
'We are delighted to be working with the Post Office to ensure that main Post
Office services continue to be available in the centre of 70 UK towns. Following
the positive response to our Post Office trial, we are pleased to be able to
bring the full range of Post Office services and an enhanced customer offer to
more communities.'
Alan Cook, Post Office Limited Managing Director, said:
'We are tremendously pleased to have secured WHSmith as a major partner,
committed to operating a further 70 Post Office branches in its stores. The
combination of a WHSmith store and a Post Office branch makes perfect sense for
customers and we both believe that it will strengthen our respective businesses.
Crucially for Post Office Limited, the partnership will help us to put the Crown
office network on a sound financial footing, after many years of heavy losses.'
- Ends -
Enquiries:
WH Smith PLC
Sarah Heath Media Relations 020 7851 8850
Mark Boyle Investor Relations 020 7851 8820
Brunswick
Tom Buchannan 020 7404 5959
Pamela Small
NOTE TO EDITORS
WH Smith PLC operates from around 540 high street stores and around 260 retail
units in airports, stations and motorway service areas. The High Street business
sells a wide range of newspapers, magazines, stationery, books and entertainment
products, while WHSmith Travel sells a tailored range of newspapers, magazines,
books and confectionery products for people on the move. In addition, WHSmith
Direct - www.whsmith.co.uk - serves customers on the internet 24 hours a day.
Post Office Limited - With around 14,300 branches across the country, the Post
Office(R) is the UK's largest retail and financial services chain. Its network
is larger than all of the UK's banks and building societies put together. Around
94 per cent of the UK population lives within a mile of a Post Office(R) branch
and 24 million customers visit every week.
This information is provided by RNS
The company news service from the London Stock Exchange
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