Trading Statement

29 January 2003 WH SMITH PLC TRADING STATEMENT UK RETAIL Like for like (LFL) retail sales for the 20 weeks to 18 January 2003 were down by 3% with gross margin up 2 percentage points. LFL retail sales during the 5 week Christmas period ending 11 January 2003 were down by 2%. Over the Christmas period our focus was on improving margins and driving operational efficiencies. A deliberate decision was taken not to chase unprofitable sales. The sales performance reflects this tactical positioning. As a result of this focus, the gross margin increased by 2 percentage points, the supply chain experienced no operational issues, stock was carefully managed and operating costs were tightly controlled. The sales performance for the respective periods is analysed as follows: 5 Week LFL 20 Week LFL WHSmith High Street -3% -4% UK Travel Retail 4% 3% WHSmith Online 43% 33% UK Retail -2% -3% LFL sales for key product categories in the 20 week trading period were as follows: books -3%, stationery flat (with gross margin up over 4 points), entertainment -6% and news and express flat. INTERNATIONAL RETAIL The LFL sales performance by business for the respective periods is as follows: 5 Week LFL 20 Week LFL USA Travel Retail 3% 7% ASPAC Retail 2% 0% Total 2% 4% Trading in the US continues to be difficult with the ongoing weakness in the US economy suppressing recovery. The ASPAC Retail business has traded satisfactorily although there has been a softening in consumer confidence in recent months. PUBLISHING A strong performance from Hodder Headline saw comparable sales up 12% for the 20 weeks to 18 January 2003. Top selling authors included Martina Cole, Kate Adie and James Patterson. NEWS DISTRIBUTION In the 20 weeks to 18 January 2003, like for like sales for WHSmith News were up 1%. Comparable newspaper and magazine sales were up by 1% and 5% respectively. This growth was partly offset by a fall in sales of phonecards. GROUP CHIEF EXECUTIVE'S COMMENTS Commenting on the performance, Richard Handover, Group Chief Executive said: 'In UK Retail, our strong gross margin performance and operational efficiencies have partially offset the effect on profits of disappointing sales. 'We continued our focus on improving margins and efficiencies and did not chase unprofitable sales. This stance, coupled with heavily discounted offers from a number of key competitors in our markets, led to the overall like for like sales declines against strong comparatives. 'Looking ahead, we believe that we have now established a strong operational platform to enable a rollout of innovative and exciting products with a strengthened value proposition which will allow the business to regain sales momentum. 'In terms of the overall Group performance, we are very pleased with the contributions from Publishing and News Distribution where there has been good progress. 'We are managing the business in anticipation of a continuing difficult and uncertain environment, but our balance sheet and cashflow are robust.' WHSmith will hold its AGM today at 11:30am at The Lincoln Centre, 18 Lincoln's Inn Fields. It is intended to announce the interim results for the 6 months to 28 February on 17 April 2003. -Ends- Enquiries: WH Smith PLC 020 7514 9600 Richard Handover Group Chief Executive John Warren Group Finance Director Mark Boyle Investor Relations 020 7514 9630 Louise Evans Media Relations 020 7514 9624 Brunswick 020 7404 5959 Louise Charlton Katya Reynier

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