Serco signs Fiona Stanley contract valued at A$...

Serco signs new hospital services contract in Australia valued at A$1.3bn

1 August 2011

Serco Group plc (Serco), the international service company, announces that on
30 July 2011 it signed a new contract with the Western Australian Department of
Health to provide vital non-clinical support services at the new Fiona Stanley
Hospital near Perth.

Contract signature follows the announcement in October 2010 that Serco had been
selected as preferred bidder to provide support services at the hospital. The
10-year contract has a total value to Serco of A$1.3bn (approximately £850m)
and also has two five-year extension options. In the pre-operational phase
which commences shortly, annual revenues will be approximately A$30-50m. From
the opening of the hospital in 2014, annual revenues will increase to
approximately A$160m.

The 783-bed Fiona Stanley Hospital will employ over 3,000 people and is the
size of four city blocks. It will be one of the leading hospitals in Australia
and the major tertiary hospital serving communities south of Perth and across
Western Australia. It will provide a full range of acute medical and surgical
services including emergency care, a major trauma centre, comprehensive cancer
services, a mental health unit, a burns service, maternity and paediatric care,
as well as medical research and education facilities.

Under the Facilities Management Services contract, Serco will integrate
non-clinical services through state-of-the-art technology to ensure the smooth
running of the whole hospital. We will design and deliver the technology
solution, along with our management system, to support the Western Australian
Department of Health to improve efficiency and the quality of care for patients
and provide a world-class experience.

Within the overall management and integration, Serco will be responsible for 30
service lines, including: procurement for the fit-out of the hospital;
management and maintenance of hospital assets including medical equipment;
information communications technology (ICT); estate and property management;
recruitment and HR processes for all clinical staff; safety and incident
management; reception, help desk and communications services; design and
provision of integrated bedside information and patient entertainment systems;
the management of patient electronic medical records and a wide range of other
support services. When fully operational, we will directly employ over 1,000
people to provide these extensive services.

This contract is a significant step in Serco pursuing opportunities in emerging
health markets. It builds upon substantial experience and expertise in our
operations within UK hospitals and our other healthcare services in Australia.
The contract also broadens and strengthens the position of our fast-growing
AMEAA division (Africa, Middle East, Asia and Australasia).

Christopher Hyman, Chief Executive of Serco Group, said: "We are delighted that
the Western Australian Department of Health has chosen Serco as their partner
to provide these vital services at their new and innovative Fiona Stanley
Hospital. Serco has a proven global track record of providing quality
non-clinical services at major hospitals that care for millions of people. We
look forward to supporting our customer in providing the best possible care and
a world-class experience for patients."

Ends

For further information please contact Serco:

Stuart Ford, Head of Investor Relations T [phone]

Dominic Cheetham, Director of Corporate Communications T [phone]

Marcus De Ville, Head of Media Relations T [phone]

Notes to editors:

In the United Kingdom, Serco provides services in partnership with the National
Health Service (NHS) and other health and social care organisations in a range
of primary and community settings. For example, for Fiona Stanley Hospital,
Serco will draw on its healthcare expertise in operation at Norfolk and Norwich
University Hospitals NHS Foundation Trust, NHS Forth Valley Acute Hospital,
Wishaw General Hospital, and Guy's and St Thomas' Hospital NHS Foundation
Trust.

Serco's other UK health-related operations include: GSTS Pathology, our joint
venture that is transforming pathology services by combining the clinical and
scientific skills of hospital trusts with the service and business experience
of Serco; a leading provider of Occupational Health, supporting the health and
well-being of over 450,000 employees nationwide in the public, private and
voluntary sectors; the leading independent provider of Custodial Health
services; and a provider of Unscheduled Care services to ensure that people
have reliable access to appropriate medical assistance outside normal working
hours.

In Australia, Serco's non-clinical health experience includes support for all
major Australian Defence Force hospitals and Royal Australian Navy ships. Serco
also provides holistic primary healthcare, allied and non-clinical services to
prisoners at Acacia Prison, the State's first prison to achieve an Australian
General Practitioners Accreditation Licence, and health services at Borallon
Correctional Centre in Queensland.

More information about the new Fiona Stanley Hospital can be found at http://
www.fionastanley.health.wa.gov.au/about/index.cfm

About Serco

Serco is a FTSE 100 international service company, which combines commercial
know-how with a deep public service ethos.

Around the world, we improve essential services by managing people, processes,
technology and assets more effectively. We advise policy makers, design
innovative solutions, integrate systems and - most of all - deliver to the
public.

Serco supports governments, agencies and companies who seek a trusted partner
with a solid track record of providing assured service excellence. Our people
offer operational, management and consulting expertise in the aviation, BPO,
defence, education, environmental services, facilities management, health, home
affairs, information and communications technology, knowledge services, local
government, science and nuclear, transport, welfare to work and the commercial
sectors.

More information can be found at www.serco.com