Sarantel Consumer Survey Reveals Major Opportun...

LONDON, June 17 /PRNewswire/ -- - 85% of Consumers Aware of LBS Would Either be Prepared to Pay More for an LBS-equipped Handset (34%) or Would Choose an LBS-enabled Handset Over One Without (50%) - Top Three Location Based Services Consumers Would Adopt are Locating Nearest Services (56%), Alerting the Emergency Services to Their Location (45%) and Finding Their Friends (17%) - 68% of LBS Users Perceive Current Performance in Terms of Accuracy, Speed and Urban Effectiveness to be Average at Best Sarantel (LSE: SLG), manufacturer of filtering antennas for mobile and wireless devices, today announces the results of a global survey that polled consumers on their views, usage and future expectations in relation to location based services on mobile handsets. Independent marketing agency Ice Blue Sky (http://www.icebluesky.com) carried out the survey in April and analysed the results on behalf of Sarantel. To view or download the full complimentary report, please visit http://sarantel.client-service.net/sarantel/download_form.php. The findings reveal that major commercial opportunities exist for both handset manufacturers and service providers. An overwhelming majority (85%) of consumers who are aware of LBS would either be prepared to pay more for an LBS-equipped handset (34%) or would choose an LBS-enabled handset over one without (50%). However, manufacturers and service providers need to genuinely deliver services that consumers want and resolve concerns relating to GPS performance, usability and pricing. Market education emerged as a fundamental issue that the manufacturers and service providers need to address. According to the survey, consumers were unfamiliar with the terms LBS and location based services (36%), but most could name individual services. The survey indicated that today LBS is nearly synonymous with navigation, a well-promoted service that is readily available and easily understood. Beyond navigation, consumers have identified a wish list of additional services that they would consider adopting: locating nearest services, such as cash points (56%), alerting the emergency services to their location (45%), finding their friends (17%) and being notified of events in their area (15%). Service providers and retailers should note that the least popular choice was receiving promotional information (10%). Another crucial finding is that overall handset performance is average to poor according to 68% of the respondents who had experience with it. On a scale of 1-5, where 1 is poor and 5 is high, 56% rated 'speed (time to first fix)' at 1 or 2. Urban effectiveness fared marginally better with 51% receiving 1 or 2 ratings. According to Sarantel's CEO David Wither, Network operators and handset manufacturers need to seriously consider the " implications of marginal performance and the negative impact this can have on consumer uptake. Average 'at best' is not good enough performance to enable a broad range of LBS services which require, robust, reliable and near-perfect positional accuracy to flourish commercially. Consumers have high expectations for performance. If their expectations are met, the sky's the limit." Sarantel LBS Pro antenna - enabling the next wave of location based services The Sarantel LBS Pro antenna delivers positional accuracy and performance suitable for hands-free pedestrian navigation, which consumers expect. This accuracy is also fundamental to location based services that will drive mobile operator revenues. The antenna is based on Sarantel's PowerHelix filtering technology[1] and significantly outperforms traditional antenna technologies in the following ways: - Better performance in urban environments with tall buildings, which typically impede satellite reception. Realistically, most mobile GPS consumers will be using their handsets in these environments. - Does not lose energy and de-tune when held close to the body. This means that mobile consumers can leave their phone in their pocket while listening to turn-by-turn instructions through their headsets, resulting in a more natural and safe 'hands free' user experience. - Requires a minimum of 10 per cent less GPS battery power so that consumers can practically use their phone for pedestrian navigation. Essential for Mobile Network Operators Solving positional accuracy is pre-requisite to revenue-generating LBS services that map to consumers' interests like social networking and non- invasive, targeted mobile advertising. About Sarantel Sarantel is a leader in the design of high-performance miniature antennas for portable wireless applications including hand-held navigation, satellite radio and laptop computers. Sarantel's revolutionary ceramic filtering antennas offer dramatically improved performance over existing antenna designs, resulting in a clearer signal, better range and a 90 per cent reduction in the amount of signal radiation absorbed by the body. Because of their smaller size and higher capabilities, Sarantel's antennas enable manufacturers to create innovative high-volume consumer products incorporating technologies such as GPS, Wi-Fi, WiMax, 3G, GPRS, Satellite Radio and Bluetooth. http://www.sarantel.com For further information: Visit the Sarantel website at http://www.sarantel.com, e-mail info@sarantel.com or visit Sarantel's new LinkedIn (http://www.linkedin.com) forum. [1] More than 300 international patents have been filed to protect Sarantel's PowerHelix filtering technology
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