Partnership with Henry Ford Health System

RNS Number : 3132G

Accesso Technology Group PLC

01 March 2018

 

01 March 2018

accesso® Technology Group plc

("accesso" or the "Group")

accesso launches partnership with Henry Ford Health System

- Partnership with US Hospital Group brings hospitality insight to the healthcare industry -

- The Experience EngineÔ (TE2) to redefine experience for patients, families and caregivers -

accesso Technology Group plc (AIM: ACSO), the premier technology solutions provider to leisure, entertainment, cultural and hospitality markets, today announces its first healthcare partnership: a long-term agreement with Henry Ford Health System (HFHS) for the use of TE2, accesso's digital experience and personalisation platform.

TE2 will allow HFHS, a six-hospital system headquartered in Detroit, Michigan, to digitise and personalise the entire healthcare journey. accesso's technology will be used to build unique patient profiles which can be easily integrated with electronic medical records, enabling healthcare providers to offer a convenient and frictionless patient experience in real-time, with features such as:

·     Concierge service identifying the patient and family by name as they arrive

·     Real-time point of care and wayfinding support while inside Henry Ford facilities

·     Ability for patients to provide a list of care preferences and to order food during their stay

·     Smartphone medical bill payments

·     Patient feedback and communication

·     Proximity alerts so family members know how their loved one is progressing through an appointment

Henry Ford will pilot the technology beginning in autumn 2018, in preparation for a full multi-phase implementation to coincide with the grand opening of the Brigitte Harris Cancer Pavilion, the new destination centre for the Henry Ford Cancer Institute, expected in 2020. The technology will be available to both patients and caregivers, and the technology and standardisation developed will be made available to other hospitals and health systems throughout the U.S.

Steven N. Kalkanis, M.D., Medical Director, Henry Ford Cancer Institute, and Chair, Department of Neurosurgery, commented:

"This is unlike anything we've seen before in healthcare. A cancer diagnosis and everything that comes with it can cause an unspeakable amount of stress for patients and families. A solution of this magnitude has the unparalleled potential to ease that burden and we are thrilled to join with Accesso to create an improved experience for our patients."

Spencer Hoover, Henry Ford Health System's Vice President & Executive Director of the Henry Ford Cancer Institute, commented:

"We're creating a revolution in healthcare that, for the first time, combines unprecedented convenience with exceptional and personalized care. In Accesso and TE2, we have found committed colleagues that have brought the best of hospitality to healthcare."

Steve Brown, CEO of accesso, commented:

"Accesso has a long track-record of expanding into new verticals, taking technology that improves user-experience in one area and applying it to others that share similar challenges. We're particularly pleased with this application, not only because we're announcing a partnership in the healthcare space for the first time, but also because our newest technology is enabling us to make a real and meaningful difference to the people's lives at a difficult time."

- Ends -

For further information, please contact: accesso Technology Group plc	[phone]
Tom Burnet, Executive Chairman Steve Brown, Chief Executive Officer John Alder, Chief Financial Officer
FTI Consulting, LLP	[phone]
Matt Dixon, Adam Davidson
Canaccord Genuity Limited	[phone]
Simon Bridges, Martin Davison, Richard Andrews
Numis Securities Limited	[phone]
Simon Willis, Mark Lander

About accesso® Technology Group

At accesso, we believe technology has the power to redefine the guest experience. Our patented and award-winning solutions drive increased revenue for attraction operators while improving the guest experience. Currently serving over 1,000 clients in more than 30 countries around the globe, accesso's solutions help our clients streamline operations, generate increased revenues, improve guest satisfaction and harness the power of data to educate business and marketing decisions.

accesso invests heavily in research and development because our industries demand it, our clients benefit from it and it makes a positive impact on the guest experience.

Our commitment to improving the guest experience and helping our clients increase revenue is the core of our business.  Our technology solutions allow venues to increase the volume and range of on and off-site spending and to drive increased transaction-based revenue through cutting-edge ticketing, point-of-sale, virtual queuing, distribution and experience management software.

Many of our team members come from backgrounds working within the attractions and cultural industry. In this way, we are experienced operators who run a technology company serving attractions operators, versus a technology company that happens to serve the market. Our staff understand the day-to-day operations of managing complex venues and the challenges this creates, and together we strive to provide our clients and their guests with technology that empowers them to do more and enjoy more. From our agile development team to our dedicated client service specialists, every team member knows that their passion, integrity, commitment, teamwork and innovation are what drive our success.

accesso is a public company, listed on AIM: a market operated by the London Stock Exchange.  For more information, visit www.accesso.com.  Follow accesso on Twitter, LinkedIn and Facebook.

About TE2 

The Experience Engine™ (TE2) is the leader in experience-driven, personalized advertisement and content delivery for connected consumers, bridging the physical and digital brand experience across mobile, wearables and other digital technologies.  TE2 is designed for industries where an in-person experience is a critical engagement opportunity, including hospitality, resorts, theme parks, food, travel, education and health care.  For more information about TE2, please visit www.theexperienceengine.com. 

About Henry Ford Health System

Henry Ford Health System is a six-hospital system headquartered in Detroit, Michigan. It is one of the nation's leading comprehensive, integrated health systems, recognized for clinical excellence and innovation. Henry Ford provides both health insurance and health care delivery, including acute, specialty, primary and preventive care services backed by excellence in research and education. Henry Ford Health System is led by President & CEO Wright Lassiter III. Visit HenryFord.com to learn more.

About the Henry Ford Cancer Institute

The Henry Ford Cancer Institute is one of the largest cancer programs in Michigan, providing care at five hospitals and six outpatient facilities, and dozens of aligned doctor's offices throughout southeast Michigan. Treatment for the most complex or rare cancers and the Institute's extensive cancer research program is anchored by Henry Ford Hospital. For more information, visit www.henryford.com/cancer.

About Henry Ford Innovations

Established in 2011, Henry Ford Health System Innovations engineers the future of healthcare through identifying and commercializing the health system's technologies and know-how. Its main arms include Research and Education, Technology Management, Corporate Innovation, and International Programs. To learn more, visit HenryFord.com/About/Innovations.

 

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