E-commerce and E-Enablement

Barclays PLC 23 May 2000 BARCLAYS PLC ANNOUNCES £325 MILLION INVESTMENT IN E-COMMERCE AND E-ENABLEMENT INITIATIVES IN 2000 At an e-day seminar being held today for analysts, investors and the media, Barclays PLC will outline its e-business strategy. The seminar will set out how Barclays is undertaking a complete e-business transformation of the organisation, and why it believes this approach is the best way to compete successfully in the new economy. It will outline some of its strategic thinking, and cover its latest initiatives available to both new and existing customers in both the business-to-consumer and business-to-business e-commerce arenas. Barclays is the largest UK internet bank and is now one of the five biggest internet banks in the world, with one million online customers. As part of this transformation programme, Barclays expects to spend £325 million on investment in e-commerce and e-enablement initiatives in 2000 to improve its service to customers. This compares with £180 million spent in 1999. The new initiatives to be launched between now and the end of the year include Barclays new integrated retail financial portal, the latest release of personal online banking products, Barclays Stockbrokers' latest real time dealing service, Barclays B2B.com and the joint venture with Freeserve to create a small business portal. Barclays Group Chief Executive Matt Barrett said 'Our objective is to use technology to develop entirely new business models that allow us to deliver superior value to the customer while transforming our internal infrastructure to make us more efficient and effective. Any strategy that doesn't achieve both is fundamentally flawed and will have difficulty meeting the extraordinary challenges we face'. The presentations and demonstrations from Barclays e-day will be available on the Barclays website at: www.investor.barclays.co.uk/eday. Investor Relations Corporate Communications Ian Roundell Leigh Bruce 020 7699 2961 020 7699 2658 Emma Savage Maria Darby 020 7699 2960 020 7699 2970

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Barclays (BARC)
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