Further re Final Results - 1

Barclays PLC 15 February 2000 Further re Final Results - 1 BARCLAYS PLC RESULTS FOR YEAR TO 31 DECEMBER 1999 - Operating profit up 49% to £2,942 million from £1,971 million - Operating income up 13% to £8,364 million from £7,416 million - Earnings per share increased by 59% to 142.8p from 89.6p - Post tax return on equity up to 25.0% from 17.3% - Dividend up 16% to 50p per share for the year from 43p Operating profit shown above excludes the 1999 restructuring charge. In 1998, operating profit excludes residual losses of the former BZW businesses and are stated prior to the write-down of leases as a result of the Finance Act 1998. Profit and loss items reported above are on a similar basis. In addition, earnings per share and post tax return on average shareholders' funds reported above exclude exceptional items and write-down of fixed asset investments. CHIEF EXECUTIVE'S STATEMENT Commenting on the results, Barclays PLC Group Chief Executive, Matthew Barrett said: - '1999 was an excellent year for Barclays. Profit before tax was £2.46 billion, a 30% increase on last year. Earnings per share were 117.5p and our post-tax return on equity was 21.2%. These achievements, and our underlying strengths, give me confidence that Barclays has enormous potential for future growth. With this in mind the total dividend payout for the year is 50p, a 16% increase over 1998. Certainly we start from a very sound base, as our 1999 figures demonstrate. Retail Financial Services, which represents some 60% of the Group's operating profit, increased profit by 16% to over £1.7 billion. All the major retail businesses performed well and present significant growth opportunities. Corporate Banking achieved operating profit of nearly £1 billion. We have a first-class middle market business, which is a UK leader, and around one quarter of UK companies bank with us. Barclays Capital achieved a complete turnaround with a profit of £316 million and made significant progress in extending its franchise, while taking less risk. Barclays Global Investors' operating profit was £43 million, and reflected increased investment in a number of strategic programmes. Assets under management grew by over 30% to £486 billion. While I am pleased with these achievements, I am also convinced that the Group can raise performance to even higher levels and meet a target of doubling economic profit every four years. Many of the elements and initiatives to get there are already in place, but we must accelerate the pace and sharpen our focus. In addition to targeting traditional areas of growth, my colleagues and I intend to get there by transforming our management framework and approach, setting our priorities for top-line growth, re-engineering our technological infrastructure and aggressively seeking improved productivity. We will do all this by having committed employees and by ensuring our customers associate our brand with the highest quality of professional service. We will do it, too, within the strong capital and risk management framework for which Barclays is known. Implementing a rigorous, value-based management framework Our guiding focus will be the creation of value for our shareholders, using the management framework called value-based management or VBM. Its yardstick of economic profit, that is, profit after deducting the cost of capital employed, enables management to compare the relative performance of all our lines of business. Once VBM is up and running, all our lines of business across the Group will be judged by the standard of their potential to double economic profit every four years, calculated on a rolling basis across the business cycle. Performance management and incentives will also be aligned to economic profit. We believe this framework will allow us to unlock the hidden value of our capital, skills and reputation and meet our overarching goal of maximising shareholder value. VBM favours three major pillars of financial discipline: revenue growth, higher productivity, and tight capital management. These three are interdependent and when properly handled, they are mutually re-enforcing. Barclays has already made good progress on cost-control and capital management, although we have more to do particularly in terms of costs. Now we are developing significant opportunities for growth across the Group, both in traditional revenue streams and in new e-commerce initiatives. Portfolio mix and growth opportunities In Retail Financial Services we aim to bring our market share of savings, investments and domestic mortgages more in line with our share of current accounts. Barclaycard is the leading European card brand with the potential to extend its market still further. In Wealth Management, where we already have several strong businesses and large customer bases, we believe we can be a European leader in this attractive market. In Corporate Banking we will build on our leading position in the UK middle market as well as the substantial cross-border trading between the UK and continental Europe where our presence in nine European countries gives us a competitive advantage. For Barclays Capital there are growth opportunities in the European markets as the sophistication of European corporates and investors increases. The bond market in Europe is underdeveloped relative to North America, giving us plenty of room to grow. Our debt-focused model has already yielded strong results. Barclays Global Investors continues to invest, recognising the need to maintain its strong global position. BGI has developed a new generation of higher-margin products and is now making progress in high growth markets such as defined contribution pensions and exchange traded funds. Transforming our technology infrastructure Our plans for accelerating the technological transformation of Barclays offer the greatest opportunities, both to grow traditional revenues and especially to win a large share of the business currently passing under the heading e-commerce. Five years from now, there will be no distinct e-businesses or dotcom companies; only companies that have learned how to change their business model and survived, and those that have fallen by the wayside. A bank with the brand value of Barclays, 300 years of trust and integrity, and a customer base that a dotcom business would envy, is particularly well placed to take advantage of this new economy. We are also, however, well aware of the pitfalls. We do not plan to buy market share by sacrificing margins but to introduce new technology in step with our customers' willingness to pay for it. Our long record of firsts in information technology proves, in our view, that big banks can be leaders in this field and make profits in it. Already, we are pioneering customer applications in e-commerce across all our businesses. In internet banking alone, we are the UK leader by a considerable margin, with 500,000 customers at the end of last year and plans to have more than one million by the end of 2000. In January alone 100,000 new customers took advantage of our internet offering. Our multi- delivery channel approach, which gives customers a choice of internet banking, telephone banking or a branch, will enable us to compete on service and value and not just on price. I believe this will be a major competitive advantage in profitable market segments over virtual-only new entrants. In Corporate Banking, around 30,000 customers use our electronic banking products, up 44% within 12 months. Improving our productivity Higher productivity is essential to build profitability, to fund future investment and to allow us selectively to compete on price. Costs were flat in 1999, but we need a permanent commitment to productivity, in effect a whole new way of running the bank. We have identified potential savings by aggressively targeting three areas: - The continuing transformation of our distribution network - The re-design of back-office systems - Streamlining our administrative and support overheads Our objective, by the end of 2003, is to offset inflationary and volume- related cost increases by reducing run-rate costs by £1 billion. This will assist us in reaching our target of doubling economic profit every four years. Investing in our employees, customers and brand Value based management will demand large resources of professional, dedicated management. It is well known that staff numbers are declining across the financial services industry and this trend will continue as our customers shift from capital-intensive distribution channels. On the other hand there are many more opportunities opening up for truly challenging and rewarding careers in our industry. If we offer our people the chance to acquire the skills, experience and attitudes they need to build successful careers at Barclays, we will be acting in the best interests of the Group and our staff. Motivated employees can give our customers what we owe them first and foremost - professional service, along with choice, reliability and security. Barclays name is one of the best known for integrity and trust in the UK and around the world. Barclays today, however, is also about value, size, innovation and diversity. Our challenge is to take these strengths both new and old and make them relevant to our customers' needs as they perceive them. As we do these things, we are taking long strides toward our vision of being one of the premier financial service companies in the world.' Matthew W. Barrett Group Chief Executive For further information, please contact: Leigh Bruce, Group Corporate Communications Maria Darby, Group Media Relations Barclays PLC Barclays PLC Tel: 0171 699 2658 Tel: 0171 699 2970 Photographs of the Barclays Chairman, Sir Peter Middleton and Chief Executive, Matthew Barrett will be available to download through www.newscast.co.uk from approximately 1pm. Internet: www.investor.barclays.com 15 February, 2000 BARCLAYS PLC - SUMMARY RESULTS FOR YEAR TO 31 DECEMBER 1999 1999 1998 £m £m Operating profit before provisions* 3,564 2,539 Provisions for bad and doubtful (621) (492) debts Provisions for contingent (1) (76) liabilities and commitments Operating profit* 2,942 1,971 Restructuring charge (344) - Exceptional items (138) 1 Former BZW businesses - (33) Write-down of leases - (40) Write-down of fixed asset - (4) investments Profit before tax 2,460 1,895 Tax charge (649) (533) Profit attributable to shareholders 1,759 1,317 Earnings per share 117.5p 87.2p Earnings per share (based on 142.8p 89.6p operating profit above)* Dividend per share 50.0p 43.0p * Operating profit shown above excludes the 1999 restructuring charge. In 1998, operating profit excludes residual losses of the former BZW businesses and is stated prior to the write-down of leases as a result of the Finance Act 1998. Profit and loss items reported below are on a similar basis. In addition, earnings per share and post tax return on average shareholders' funds reported below exclude exceptional items and write-down of fixed asset investments. - Operating profit rose 49% to £2,942 million (1998: £1,971 million). - Operating income increased 13% to £8,364 million (1998: £7,416 million). Operating costs at £4,800 million (1998: £4,877 million) were tightly controlled. - Earnings per share increased by 59% to 142.8p (1998: 89.6p). - Post-tax return on average shareholders' funds improved to 25.0% (1998: 17.3%). The Group's target post-tax return on equity in the short term is at least 20% per annum. - The dividend increased by 16% with a second interim dividend of 32.5p (1998: 27.5p) making 50p per share for the year (1998: 43p). The Group maintains a progressive dividend policy, to achieve a cover of at least two times earnings, on a maintainable basis. - Economic profit, including exceptional items and restructuring charges but excluding the charge for the write-back of goodwill on disposals, increased to £986 million (1998: £471million). - Assessing businesses on the basis of economic profit imposes a strong capital management discipline. The Group's aim is to maintain a minimum tier 1 ratio of 7% and risk asset ratio of 10%. - Shareholders' funds were £8.5 billion at 31st December 1999 (1998: £7.8 billion) and the tier 1 ratio was 7.5% (1998: 7.3%). The Group's economic capital requirement is estimated to be around £7.0 billion to support its current business requirements and to allow for future growth. - Share buy-backs will continue to be used as an efficient and flexible capital management tool. They allow for tier 1 capital to be reduced and surplus funds to be returned to shareholders. In 1999, the Group returned £500 million of capital to shareholders. - Retail Financial Services increased operating profit by 16% to £1,713 million (1998: £1,477 million). Net interest income improved by 5% reflecting strong volume growth in UK consumer lending and extended credit balances at Barclaycard. Net fees and commissions grew 3% predominantly within Wealth Management. Total costs at £2,723 million (1998: £2,852 million) benefited from greater efficiencies and the impact of the 1999 restructuring programme. - Corporate Banking produced a good underlying performance. Net interest income rose 5% after adjusting for a £20 million debt recovery in 1998. Fees and commissions increased 13% as a result of increased lending related fees and foreign exchange related income. Total costs were maintained at 1998 levels. - Barclays Capital operating profit of £316 million (1998: operating loss of £270 million) reflects a strong performance and the return to stability in the financial markets. Both the Rates and Credit businesses performed well despite a more challenging trading environment in the second half of the year. - Barclays Global Investors operating profit was lower at £43 million (1998: £52 million) as a result of increased investment in the business. Total assets under management rose strongly to £486 billion (1998: £370 billion). - The restructuring charge of £344 million for 1999 primarily relates to Retail Financial Services and Corporate Banking. Gross reduction in job numbers of 7,500 has been achieved from the 1999 restructuring programme and the Barclaycard change programme. - Total provisions for bad and doubtful debts rose by £129 million to £621 million, mainly as a result of higher levels of new and increased provisions reflecting strong volume growth within Retail Financial Services. This was offset partly by the absence of new and increased provisions of £153 million charged in 1998 in respect of Russian counterparties. Releases and recoveries also fell by £61 million to £250 million. - The exceptional loss of £138 million is mainly in respect of the loss on the sale of Merck Finck and Co, which included £138 million of goodwill previously written-off to reserves. The information in this announcement, which was approved by the Board of Directors on 14 February 2000, does not comprise statutory accounts within the meaning of Section 240 of the Companies Act 1985. Statutory accounts, which are combined with the Group's annual report on Form 20-F to the US Securities and Exchange Commission and which contain an unqualified audit report, will be delivered to the Registrar of Companies in accordance with Section 242 of the Companies Act 1985. The 1999 Annual Review and Summary Financial Statement will be posted to shareholders at the beginning of March and the Group's annual report will be posted to shareholders who have requested it towards the end of March 2000. This document contains certain forward-looking statements within the meaning of the United States Private Securities Litigation Reform Act 1995 with respect to certain of the plans of the Group and to the Group's current goals and expectations relating to its future financial condition and performance. By their nature, forward-looking statements involve risk and uncertainty because they relate to events and depend on circumstances that will occur in the future, many of which are beyond the Group's control. As a result, the Group's actual future results may differ materially from the plans, goals, and expectations set forth in the Group's forward-looking statements. MORE TO FOLLOW FRCTIMPTMMTBBTM

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