BT Group PLC
14 July 2004
July 14, 2004
BT IN LEADERSHIP POSITION
AS TRANSFORMATION GATHERS PACE
This release is a summary of the presentation given at BT Group's Annual General
Meeting in Cardiff. Sir Christopher Bland, BT's Chairman, told shareholders:
"BT's business is about delivering today and investing for tomorrow. Delivering
today by way of increased earnings, increased cash flow and increased dividends.
Investing for the future by way of new networks, new services and new
technologies.
Let me summarise last year's record. It was another year of good progress.
We maintained our underlying turnover at £18.5 billion - by fighting hard in our
traditional market and making strong progress in new wave ones.
We increased earnings per share by 19 per cent to 16.9p - by improving standards
of cost efficiency and employing smarter working practices.
• We increased free cash flow by 21 per cent to £2.1 billion.
• We increased the dividend by 31 per cent to 8.5p.
• And we reduced net debt by 12 per cent to £8.4 billion.
• Our proposed final dividend for 2003/04 is 5.3p, which gives a full
year dividend of 8.5p.
I am pleased to say that in the last few months, our share price has begun to
reflect the underlying progress made in the business.
Over the past three years, we have developed and delivered on a
clear strategy; we have exercised rigorous financial discipline so that we now
have strong free cash flow, and reduced our debt by £20 billion. Over that
period we have also achieved a sustained reduction in the level of
dissatisfaction expressed by our customers; the reduction was 22 per cent last
year.
But the cornerstone of our strategy for the long term is to remove our reliance
on traditional telephone services. These remain our core business but they are
subject to fierce competition as well as becoming a smaller part of the overall
communications market.
Technology is enabling new communications providers to offer a wider and wider
range of services to customers - internet and data services, broadband services,
integrated fixed and mobile services, an array of business services. We have to
stake our claim to these new wave services and invest in the latest
infrastructure to deliver them. If we don't, others will.
I believe that we are leading our peers in building a
customer-centric, 21st century communications business. Twenty years ago we were
the first major European player to be privatised. Three years ago we were the
first to return to the fundamentals of customer satisfaction and financial
discipline. I believe we are now well placed to lead the industry as we invest
for the future.
This is a tribute to the commitment of our people and the support of our
shareholders.
I firmly believe that companies such as BT must live up to their wider
responsibilities in the communities we serve. Our goal through our various
programmes - education, charitable, digital inclusion - is to help everyone
benefit from improved communications.
For example, two million children in 10,000 schools have taken part in the BT
Education Programme - a drama-based campaign helping children to improve their
communication skills. We have provided £3.5 million to ChildLine and we are
working with ChildLine on a major new campaign to raise further funds to ensure
that every one of the 4,000 children who call ChildLine every day has his or her
call answered."
A copy of Sir Christopher's full speech is available on bt.com.
-----------------------------------
Inquiries about this news release should be made to the BT Group Newsroom on its
24-hour number 020 7356 5369 from inside the UK or dial +44 20 7356 5369 from
outside the UK. All news releases can be accessed at our web site
http://www.bt.com/newscentre
This information is provided by RNS
The company news service from the London Stock Exchange FZLFFZDBBBBE
*A Private Investor is a recipient of the information who meets all of the conditions set out below, the recipient:
Obtains access to the information in a personal capacity;
Is not required to be regulated or supervised by a body concerned with the regulation or supervision of investment or financial services;
Is not currently registered or qualified as a professional securities trader or investment adviser with any national or state exchange, regulatory authority, professional association or recognised professional body;
Does not currently act in any capacity as an investment adviser, whether or not they have at some time been qualified to do so;
Uses the information solely in relation to the management of their personal funds and not as a trader to the public or for the investment of corporate funds;
Does not distribute, republish or otherwise provide any information or derived works to any third party in any manner or use or process information or derived works for any commercial purposes.
Please note, this site uses cookies. Some of the cookies are essential for parts of the site to operate and have already been set. You may delete and block all cookies from this site, but if you do, parts of the site may not work. To find out more about the cookies used on Investegate and how you can manage them, see our Privacy and Cookie Policy
To continue using Investegate, please confirm that you are a private investor as well as agreeing to our Privacy and Cookie Policy & Terms.