Trading Statement
Carphone Warehouse Group PLC
10 October 2007
Wednesday 10 October 2007
Embargoed until 0700 hours
The Carphone Warehouse Group PLC
Second Quarter Trading Update
Excellent operational performance; increasing visibility of future profitable
growth
Carphone Warehouse today announces its second quarter trading update for the 13
weeks to 29 September 2007.
Second quarter highlights
• Total connections up 19.2% to 2.8m
• Subscription connections up 9.3% to 1.1m; up 13.1% excluding
'off-the-page' performance
• 89,000 broadband net adds, taking the base to 2.5m
• 411,000 broadband customers unbundled, taking the on-net base to 1.4m, or
55% of the base
• 500 further exchanges unbundled (137 TalkTalk, 363 AOL), taking the total
number of unbundled exchanges to 2,212
Charles Dunstone, Chief Executive Officer, said:
'After an excellent operational performance, we expect to report headline
pre-tax profits of £53-56m for the first half, and are confident of the full
year outlook.
'In our Distribution business, overall mobile connections growth remains very
good and our market share is growing strongly, with continued strength in the
pre-pay business offsetting the softer UK direct response market. Our selection
as a distributor of the iPhone in the UK is a major endorsement of our retail
model and customer proposition, and we expect its launch in November to give us
a significant competitive advantage.
'I am very pleased with the progress we have made in our fixed line business,
with visibility of future profitable growth increasing all the time. We now
have over one million TalkTalk broadband customers, while the focus in AOL has
been on customer migrations and network roll-out. As a result, over 80% of all
new broadband customers are now connected directly to our own network. We are
well ahead of schedule for migrating existing customers to our own network; we
have the most extensive unbundled coverage in the UK; and customer service unit
costs are falling as our processes improve.'
Distribution
Total connections were up 19.2% to 2.8m year-on-year in the 13 weeks to 29
September 2007. Subscription connections were up 9.3% to 1.1m, with a continued
good performance by the store portfolio offset by persistent weakness in the
direct response market in the UK. Subscriptions connections growth excluding
this channel was 13.1%, and we continue to grow our market share. Pre-pay
connections were up 26.8% to 1.6m, reflecting ongoing strength in the pre-pay
segment.
We opened 60 net new stores in the period, taking the base to 2,337. The
Insurance customer base was up 14.1% year-on-year to 2.4m.
UK Fixed Line
During the period, we added 89,000 customers to our broadband base, taking our
total customer base to 2.5m. In September we launched our partnership with
Dell, offering free laptops with an AOL broadband subscription. The positive
impact on AOL sales, combined with a slight improvement in the runrate of
TalkTalk sales, translated into a stronger performance in the last month of the
quarter. We expect to add 200,000-250,000 broadband customers over the second
half of the year.
We made excellent progress with our network roll-out over the quarter. We
unbundled a further 137 TalkTalk exchanges and a further 363 AOL exchanges,
taking the totals to 1,384 and 828 respectively. We also connected an
additional 411,000 customers to our own network, taking our total of on-net
customers to 1.4m, or 55% of our broadband base. Our business now accounts for
43% of all unbundled lines in the UK market. With underlying network economics
absolutely in line with our original projections, this gives us increasingly
good visibility of future profitable growth.
Our total voice customer base of 2.7m, combining voice only customers with those
who take bundled voice and broadband, returned to growth in the quarter,
reflecting the success of selling voice services into the AOL broadband base.
Conference call
There will be a conference call for investors and analysts at 9.00am this
morning. The number for participants is +44 20 7081 9482. In addition, the
freephone number for US callers is 1 866 432 7175. A replay will be available
for one week on +44 20 8196 1998 (freephone from US 1 866 583 1035), and the
access code is 897311.
Next trading update
The group will publish its interim results on 8 November 2007. The interim
results presentation will be slightly earlier than usual, at 8.30am, to allow
for other companies' results presentations during the morning.
For Further Information
For analyst and institutional enquiries
Roger Taylor 07715 170 090
Peregrine Riviere 07909 907 193
For media enquiries
Shane Conway 07932 199 659
Anthony Carlisle (Citigate Dewe Rogerson) 07973 611 888
020 7638 9571
Operating Statistics
• Connections and store numbers
13 weeks to 29 September 2007
2007 2006 % change
Connections (000s)
Subscription 1,054 964 9.3%
Pre-pay 1,630 1,285 26.8%
SIM-free 154 132 16.4%
Group 2,839 2,381 19.2%
26 weeks to 29 September 2007
2007 2006 % change
Connections (000s)
Subscription 2,038 1,820 12.0%
Pre-pay 2,861 2,279 25.5%
SIM-free 288 241 19.6%
Group 5,187 4,340 19.5%
Own stores 2,141 1,754 22.1%
Franchises 196 167 17.4%
Total stores 2,337 1,921 21.7%
• Customer bases and exchanges
As at 29 September 2007
(000s) 2007 2006
Insurance 2,352 2,061
TPHT base 1,632 1,300
UK MVNO base 519 429
Broadband base 2,486 528
Of which unbundled 1,377 20
Other billed customer base 2,051 2,141
TalkTalk exchanges 1,384 370
AOL exchanges 828 -
Total exchanges 2,212 370
This information is provided by RNS
The company news service from the London Stock Exchange