Environmental Code published
easyJet PLC
14 February 2007
Wednesday, 14th February 2007
easyJet publishes its environmental strategy
- Major promises for action on environmental-efficiency -
- Time for a more balanced debate -
easyJet today publishes its Corporate and Social Responsibility Report which
outlines its strong environmental credentials and includes three 'promises' to
help balance aviation's huge social and economic contribution with its impact on
climate change.
Andy Harrison, easyJet Chief Executive, said:
'It's hard to see how anybody who has read the recent IPCC report and the Stern
Review can deny that global warming is a clear and present danger and that this
generation has a responsibility to take action now. Most within the aviation
industry recognise that aviation pollutes and that we must improve the
environmental efficiency of today's operations and work on tomorrow's
technologies.
'It is time for a proper debate of the sort that has been largely missing of
late. Given that aviation CO2 only accounts for 1.6% of global greenhouse gas
emissions, grounding every aircraft in the world would have a miniscule impact
on climate change yet a vast impact on our economies. So, airlines have a
responsibility to do what they can and governments have a responsibility to
ensure that their policies incentivise the right behaviour.
'It is for this reason that easyJet has today published its Environmental Code,
which contains three promises - that easyJet will be efficient in the air,
efficient on the ground and will help shape a greener future for the industry.
'The same business model which gives us low fares (new aircraft, high occupancy
rates, direct flights) also gives us environmental efficiency in the skies -
easyJet emits 27% fewer greenhouse gasses per passenger kilometre than a
traditional airline on an identical route. In addition we recognise that we can
and we will expect more of our ground suppliers at airports.
'We also intend to play a leading role in improving the future environmental
performance of our industry - reforming Europe's famously-inefficient air
traffic system, implementing a meaningful European emissions trading scheme,
working on the next generation of aircraft, giving customers the most
comprehensive range of environmental information available for travel to a
particular destination, and helping them to offset the carbon emissions of their
flight.
'I believe that we are on the cusp of major advances in aircraft and engine
technologies which will lead to dramatic reductions in emissions, which have not
yet been factored into the environmental forecasts about our industry.
'In the meantime airlines have an obligation to maximise their environmental
efficiency (particularly by operating the cleanest available technology). For
their part, Governments must ensure their policies balance the vast economic and
social benefits of flying with its impact on climate change, particularly by
mandating minimum environmental standards for aircraft to operate in Europe.
'Governments should also recognise that some airlines are already more efficient
than others - something that the UK's Air Passenger Duty dramatically fails to
do. APD provides no incentive for airlines to operate the cleanest aircraft; it
completely omits airfreight and private jets; the proceeds are not allocated to
any scheme to improve the environment; and it is disproportionate - on a UK
domestic return flight, the £20 APD is now 25% of the average fare and about 10
times the cost of off-setting the carbon emitted on an easyJet flight.
'Surely, it would be better to incentivise consumers to choose airlines, like
easyJet, operating the cleanest aircraft available. In fact, last year we
removed 22 older aircraft at a cost of over £275 million as part of our drive
for efficiency and in the coming four years we will buy 100 brand-new Airbus
A319s - surely this substitution is the very definition of the 'Green growth'
that was foreseen in The Stern Review.'
easyJet's Environmental Code contains three promises for a greener future. The
first promise reflects easyJet's current environmental credentials; while the
second and third outline the full and leading role that easyJet can play to
improve the environmental performance of the industry.
1. easyJet strives to be efficient in the air
• Since 2000, easyJet's CO2 emissions per passenger kilometre has reduced
by 18%
• Each of easyJet's A319s carries 26% more seats than the norm and
carries up to 57% more passengers per flight than the European norm meaning that
the 'typical' European airline operating an Airbus A319 would burn 27% more fuel
per passenger
• easyJet only operates direct point-to-point flights, without the
wasteful 'hubbing' operations associated with other European airlines
• Only 2% of easyJet's flights could be undertaken by city-centre to
city-centre rail journeys in less than four hours. All London to Scotland routes
are over four hours - if included, still less than 10% of our flights could be
considered in any way substitutable by rail.
2. easyJet strives to be efficient on the ground
• easyJet's use of local, convenient airports connected to good,
transport links means surface journeys are kept to a minimum. While at
the airport, easyJet uses airport infrastructure efficiently with short
dwell time, minimal use of ground equipment and prefers simple airport
infrastructure.
3. easyJet aims to lead the way in shaping a greener future for aviation
• easyJet has long led the way in campaigning for the inclusion of
aviation in the European Union's Emissions Trading Scheme and on
publication of the legislative proposal on 20th December 2006 called for
ETS to be brought into 'as wide as possible and as soon as possible' -
anything else would be gesture politics
• In addition, it is estimated that the implementation of the EU's
Single European Skies programme could lead to a 12% reduction in flying
distances by reducing the patchwork of European traffic control centres,
which is why easyJet is actively engaged in the programmes to make SES a
reality.
• easyJet is actively engaging with airframe and engine manufacturers on
the application of new technologies for the next generation of
short-haul aircraft.
ENDS
Contact:
Toby Nicol, easyJet Corporate Affairs 01582 52 52 52
Note
The easyJet Corporate and Social Responsibility Report is published today as
part of the easyJet Annual Report and Accounts 2006. A full copy of the report
can be found online in the Investor Relations section of www.easyjet.com
CORPORATE AND SOCIAL RESPONSIBILITY REPORT
From the easyJet plc Annual Report and Accounts 2006
easyJet and the environment
easyJet's goal is to ensure that its existing business is as efficient as
possible, both in the air and on the ground, and to strive to find ways to
minimise its environmental impact in the future. Below are the details of how
easyJet will monitor and manage its environmental impact.
easyJet's impact on the environment involves the following:
• Greenhouse gas emissions: carbon dioxide (CO2), water vapour, nitric oxide
and nitrogen dioxide (together NOx), some of which at altitude
• Particulate emissions: sulphate particles (formed from sulphur oxides) and
soot, some of which at altitude
• Waste: chemicals involved in aircraft maintenance, on board waste and
office waste
• Noise
Noise
As of September 2006 all of the aircraft in easyJet's fleet were compliant with
the latest international noise standards, known as 'Chapter 3'. Beyond this, 91%
of easyJet's fleet as of September 2006 conformed to a more stringent standard,
known as 'Chapter 4'.
Emissions and waste
One gramme (g) of CO2 emitted from an aircraft has the same climatic effect as
one g of CO2 emitted from a ground source. The scientific understanding of the
effects of CO2 emissions is well advanced. The non- CO2 environmental effects of
aircraft are not well characterised by the Kyoto Global Warming Potential metric
(GWP). According to the first Intergovernmental Panel on Climate Change (IPCC)
special report on aviation the non- CO2 effects of aircraft are not as well
understood 'because of the many scientific uncertainties' remaining. For
example, NOx emissions at altitude have both a warming and cooling effect.
The IPCC considered the best measure of the combined effects of greenhouse gas
(GHG) emissions, particulate emissions and contrail formation from aviation to
be radiative forcing. According to the IPCC the best estimate (for 1992) of the
radiative forcing by aircraft is 0.05Wm-2, or about 3.5% of the total radiative
forcing by all anthropogenic activities(1). The IPCC will report on aviation
again in 2007, but more recent estimates suggest that (for 2000) radiative
forcing by global aviation has remained at a similar proportion to that seen in
1992(2).. According to the Stern Review on the Economics of Climate Change,
aviation CO2 emissions currently account for 0.7 Gt CO2 (1.6% of global GHG
emissions). In 2050 under 'business as usual' projections, CO2 emissions from
aviation would represent 2.5% of global GHG emissions. However, taking into
account the non-CO2 effects of aviation would mean that it would account for
around 5% of the total warming effect (radiative forcing) in 2050(3).
easyJet's business is to fly passengers between European cities. easyJet does
not carry cargo. Therefore, for easyJet, the most appropriate measures of
environmental efficiency with regard to CO2 emissions are: grammes per passenger
kilometre and kilogrammes per passenger flight. In 2006, easyJet flights
produced an average CO2 emission of 95.7g per passenger kilometre and 91.8 kg
per passenger flight.
All aspects of easyJet's business model are designed around safety and
efficiency. This focus on efficiency minimises easyJet's and the airline
industry's environmental footprint. From its inception in 1995, easyJet's
network development has focused on substituting services in markets dominated by
inefficient former state-owned airlines with its more efficient product. easyJet
stimulates demand through its low fares when it enters a market: the efficiency
that easyJet brings to a market, though, can mean an overall reduction in
emissions in absolute terms.
easyJet's network development has the following attributes:
• 80% of easyJet's current and future capacity is employed in established
markets; easyJet aims to grow those markets but in the process easyJet aims
to substitute existing, less efficient services.
• easyJet also competes on some of its routes against rail and road
transportation; however, there are only two routes (London to Newcastle, and
London to Paris) where the city centre to city centre rail journey would be
less than 4 hours. These routes represented less than 2% of passengers
carried by easyJet in 2006. In both cases, easyJet caters for demand which
is not necessarily travelling city centre to city centre.
There is no accepted single measure for an airline's environmental efficiency.
In the absence of such a measure, easyJet has set itself the target of being a
leading environmentally efficient and responsible airline. easyJet has
established an environmental code, which it aims to use to monitor progress
towards this target. The environmental code is centred around three promises:
1) easyJet strives to be efficient in the air
2) easyJet strives to be efficient on the ground
3) easyJet aims to lead the way in shaping a greener future for aviation
The easyJet environmental code
1. easyJet strives to be efficient in the air
A. Investment in the latest technology
easyJet's policy is to grow its fleet using the latest technology aircraft,
whilst retiring older aircraft usually within seven to ten years of delivery.
New technology aircraft are more fuel efficient than older models. At 30
September 2006, easyJet's fleet had an average age of 2.2 years, a reduction of
0.8 years from September 2005.
Since FY 2000 easyJet's emissions of CO2 per passenger kilometre has reduced by
18%.
B. Efficient use of aircraft
Our standard aircraft is the Airbus A319.
The typical seating configuration of an Airbus A319 is 124 seats (source:
Airbus). Our no-frills service allows us to reduce the space and weight inside
the plane devoted to galleys, lavatories and storage. Our Airbus A319s fly with
156 seats.
Each of our Airbus A319s carries 26% more seats than the norm.
Our simple automated pricing allows us to sell significantly more seats than a
typical European airline. Our average load factor (percentage of seats sold) in
2006 was 84.8%; the average load factor for European airlines in 2005 was 68.3%
(4). easyJet sells on average 132 seats per flight; a typical European airline
would sell 84 seats per flight.
Each of our Airbus A319s potentially carries 57% more passengers per flight than
the European norm.
Using a conservative estimate and assuming the carriage of no cargo (plus the
same baggage allowance) the weight of the additional passengers carried by
easyJet in this calculation would require an additional 23% more fuel for the
same route length than carriers flying with 84 passengers.
easyJet estimates that, compared to easyJet, the typical European airline
operating an Airbus A319 would burn 27% more fuel per passenger.
C. Direct point to point flights, no connections
Conventional airlines operate networks based on a 'hub and spoke' system. In
these networks, the majority of passengers will take two flights to reach their
destination, connecting through the hub. easyJet always flies direct, or 'point
to point', and does not offer any connecting services. A direct service between
two points will produce lower emissions than two flights via a hub.
Example: easyJet offers a direct service from Berlin to Madrid. If a customer
chooses to fly the same route via Paris Orly, which lies on the path of the
direct flight, easyJet estimates that this routing would result in 19% more CO2
emissions than if the customer had taken the direct flight.
Example: on a shorter route, the effect of changing aircraft at an airport
positioned away from the direct route adds considerably more to the fuel burn
per passenger trip. easyJet estimates that a trip from Berlin to Nice via Paris
Orly would add 45% to the direct route distance and would add 57% to the CO2
emissions generated per passenger
A small proportion of easyJet's customers do buy combinations of flights to
reach their final destination, where a direct easyJet service does not exist. If
numbers of customers build up on certain routings, easyJet will actively look to
open direct services to satisfy this demand.
Example: in July 2006, easyJet opened a direct service to Malaga from Glasgow,
after having seen an increasing trend in our customers choosing to fly that
route via one of our three London airports. easyJet believes this flight will
give our passengers a better, quicker service, reduce congestion at the London
airports and reduce fuel burn per passenger trip.
D. Avoidance of air congestion
easyJet prefers to avoid the largest, most congested hub airports. easyJet does
not fly to London Heathrow or to Frankfurt Main. It should be noted that
easyJet's network is very different to that of a conventional 'hub and spoke'
carrier. easyJet has no hubs but places capacity at the airports that local
demand requires - airports serve no other operational purpose than to allow
passengers to board or leave an aircraft. easyJet therefore has 16 local crew
and aircraft bases in five countries.
Example: large central hubs such as London Heathrow and Frankfurt tend to
require aircraft to fly longer holding patterns and longer taxi times to and
from the runway. Below are the average time each aircraft spends in a holding
pattern, the proportion of aircraft held plus the proportion of easyJet flights
at each of the four main London Airports for January-June 2006:
Source: NATS Operational Performance Report: July 2006
E. easyJet monitors its performance relative to other transport options
Comparison with long-haul flying
Many of easyJet's passengers are using easyJet to fly to specific destinations.
A proportion of easyJet's passengers have a choice of holiday destination. In
making this choice, length of flight is the major determinant of the total
emissions produced per passenger. easyJet's average length of flight in FY 2006
was 954 kilometres.
Example: the chart below benchmarks a typical easyJet passenger journey (London
to Nice, 1050 kilometres) against a range of long-haul alternatives. A typical
long-haul flight to Miami would create approximately 10 times more emissions per
passenger than an easyJet flight from London to Nice. (source: climatecare.org).
Source: easyJet based on climatecare.org data for long-haul
Comparison with rail
In contrast to aviation, data on the fully-costed environmental impact of rail
journeys is poor.
The comparison with rail journeys should include some assessment of the
environmental cost of the infrastructure used to provide the service, rather
than just the marginal energy use of the single train journey. The environmental
cost of rail infrastructure is unclear, but considerable.
According to the Association of Train Operating Companies(5), the average CO2
emissions (i.e. directly-attributable marginal impact, as opposed to full
impact) for passenger rail in the UK were 49 g per passenger kilometre in 2004.
Comparison with road
The European Environment Agency estimates that the average specific CO2
emissions of the total EU15 passenger car fleet were 164 g per kilometre in
2003. Its estimate for average car occupancy is 1.6 passengers. This equates to
102.5 g of CO2 per passenger kilometre, or 7.1% more than easyJet's average.
The EU's key instrument for reducing emissions from passenger cars is the
voluntary commitment agreed to by the European, Japanese and Korean car
industries to reduce average CO2 emissions from new passenger cars; a target of
140 g per kilometre for 2008 in the EU and 2009 in Japan and Korea has been set
(6). The EU's aim is to reach, by 2010, an average CO2 emission figure of 120 g
per kilometre for all new passenger cars marketed in the Union (7).
According to the Stern Review, transport accounts for 14% of global
greenhouse-gas emissions, three-quarters of these emissions are from road
transport, while aviation accounts for around one eighth and rail and shipping
make up the remainder(8).
2. easyJet strives to be efficient on the ground
A. short dwell time on ramp - quick turns
easyJet's business model is designed to achieve high aircraft utilisation. Key
to this is minimising the turnaround time (measured as the time between the
aircraft arriving at the gate and pushing back for departure). During a
turnaround, the crew secure and prepare the aircraft for the next flight before
boarding passengers and their baggage. This process includes safety checks,
cleaning the aircraft cabin and in most cases refuelling.
By operating to this standard, to service the same number of passengers through
the day, easyJet requires fewer gates and other airport infrastructure than full
service airlines.
B. minimal use of ground equipment
easyJet's policy is to use the most efficient and simple ground equipment in
order to facilitate our quick turnaround time. As such, easyJet prefers, where
possible, not to use air bridges. easyJet also prefers not to use motorised
steps. As a no frills airline, easyJet typically loads catering onto the
aircraft only twice a day, which further reduces the amount of ground activity
and related emissions involved in every flight. easyJet cabin crew clean the
cabin interior; a full service airline will require a separate cleaning crew to
be delivered to each turnaround.
C. simple airport infrastructure
easyJet has simple airport infrastructure requirements. As a short haul point to
point airline with one class of service and no cargo offering, easyJet has no
need for segregated check-in areas or for complex baggage handling systems and
facilities to transfer passengers between flights.
Wherever possible, easyJet works with airports to adapt and develop existing
facilities efficiently to minimise airport capital expenditure, and reduce
environmental impact. easyJet is launching an online check-in product, which
helps reduce the need for expensive airport infrastructure.
D. easyJet keeps surface journeys to a minimum
easyJet prefers to use local, convenient airports connected to good public
transport links. As part of our airport selection process, easyJet assesses the
convenience of an airport with respect to surface transport options.
According to latest census data, 200 million people in Europe live within 60
minutes local journey of an easyJet airport. easyJet analyses address data
supplied by customers when they book, in order to draw conclusions about how far
customers are travelling to their departure airport. Where a particular
destination appears to be drawing customers from a very wide field, easyJet will
actively look to serve that destination from multiple departure airports.
Example: in easyJet's 2006 summer schedule, half of the daily departures at
easyJet's three London airports (Gatwick, Luton and Stansted) were to
destinations served from all three airports, allowing customers in south east
England to travel from their most convenient airport, reducing the emissions
from ground transport.
Example: 5.4 million people live within 30 miles of Stansted Airport, according
to the 2002 census. On routes that easyJet serves from all three of its London
airports, typically between 45% and 50% of outbound passengers have given
easyJet an address within 30 miles of Stansted. In contrast, on a route which is
only served from one of easyJet's London airports, the proportion of outbound
passengers giving easyJet an address within this catchment can be as low as 15%.
E. minimal waste
easyJet's no frills service is designed to reduce waste in all areas.
Office waste
easyJet is a ticketless airline and also has a policy of operating a near
paperless office, where the majority of paper documents including all post are
scanned into a document management system. All paper is disposed of through our
recycling programme. This programme principally covers papers, including printer
toner cartridges. Paper sent for recycling represented 13% of all waste by
weight generated by head office activities
On board waste
By not offering free food, easyJet eliminates meals that people do not want. At
the same time, the food that easyJet sells in flight does not require
preparation on board. At present, the small volume of food waste contained
within easyJet's onboard waste generally means it cannot be accepted for
recycling. easyJet is initiating a program to collect paper waste separately so
that it can be sent for recycling at as many airports as possible. If this is
successful, other recyclable waste may also be segregated.
Chemicals
easyJet monitors closely its use of fluids for aircraft de-icing. The majority
of de-icing fluid used by easyJet have been designed to meet stringent
environmental requirements (i.e. do not contain triazole) and are considered to
be non-hazardous and readily biodegradable. The transfer and shipment of oils is
maintained to a level as low as is practicable. Solvents and oils used in
aircraft maintenance are either recycled or treated through approved licensed
operators.
3. easyJet leads the way in shaping a greener future
A. shaping European policy on emissions trading
easyJet has the chair of the European Low Fares Airlines Association (ELFAA)
environment working group and in that capacity was invited to join the European
Commission's Aviation Working Group set-up to review how international aviation
could be included into the EU Emissions Trading Scheme (ETS). easyJet supports
the inclusion of aviation into the EU ETS, but not at any cost. A legislative
proposal is due to be published by the EU at the end of 2006. easyJet has been
pressing for a scheme that will cover the largest carbon footprint i.e. include
flights both within Europe and all departing and arriving flights, and reward
airlines that are environmentally efficient and punish those that are not.
B. shaping European policy on making ATC more efficient
The implementation of the EU's Single European Sky (SES) legislation is
fundamental to improving the safety, reducing the cost and increasing the
productivity of Europe's highly fragmented and inefficient air traffic
management (ATM) system. easyJet is actively supporting the delivery of the SES
initiatives, especially through its involvement in ELFAA and ELFAA's
participation in the SESAR programme. SESAR is the operational part of SES,
which is proposing a new approach to reform the ATM structure in Europe.
C. actively engaging with aircraft manufacturers to influence next generation
technology
With new aerospace technologies emerging and their application primarily
directed at the new generation of wide body long haul aircraft, easyJet is
actively engaging with both airframe and engine manufacturers in a dialogue
aimed at the application of these technologies to a new generation of short haul
aircraft. However it is not currently anticipated that a new generation of short
haul aircraft will come to market before 2015.
easyJet and its people
As an employer, easyJet's aim is to create an environment where people feel that
easyJet is a great place to work; to nurture pride in the Company and people's
individual efforts; to deliver outstanding performance to our internal and
external customers and to promote our low cost model. Our aspiration to be the
best is underpinned by our five pillars of safety, customers, people,
operational excellence and shareholder return together with our cultural values.
A. Equality and diversity
easyJet is a committed equal opportunities employer. Our policy aims to ensure
that no job applicant or employee receives less favourable treatment on the
basis of their age, colour, creed, disability, full or part time status, gender,
marital status, nationality or ethnic origin, race, religion or sexual
orientation.
At 30 September 2006, easyJet employed 4,859 persons (2005: 4,152) as set out
below:
Location of employees (including secondments) Age of employees
2006 2005 2006 2005
UK 3,648 3,131 Under 20 288 147
Switzerland 364 506 21 - 30 2,133 1,833
Germany 387 355 31 - 40 1,543 1,360
France 167 158 41 - 50 693 612
Spain 201 2 Over 50 202 200
Italy 92 -
4,859 4,152 4,859 4,152
Our growth across Europe is reflected in our multinational workforce.
Pilot retirement age
In order to ensure compliance with the new laws against age discrimination in
October 2006, easyJet is raising the normal retirement age for all pilots to 65,
the maximum age limit allowable under the regulatory regime in force. Prior to
this it was compulsory for pilots to retire at the age of 60. Now all pilots
have a choice as to whether they wish to keep flying until they are 65.
B. Training & Development
easyJet is committed to providing high quality training to support the safe
operation of the business, and the cultural and personal development of our
people. During the year, the easyJet Academy opened a 30,000 square foot
training facility, which will contribute towards achieving these objectives.
easyJet Academy
The easyJet Academy has now completed its first successful year and has seen
approximately 5,000 Pilots, Cabin Crew and Contact Centre and Management and
Administrative staff pass through its doors, along with an additional 3,500
people passing through our recruitment and assessment centres. The facility is a
state-of-the-art training centre, primarily for the flight crew, but with
facilities for training telesales and customer service agents for our Contact
Centre. The 30,000 square foot building is home to easyJet's flight crew
recruitment and training teams, as well as its ID processing cell, which
produces all employee IDs in-house. The facility also houses a cabin simulator
and aircraft slides that are used to train Cabin Crew and Pilots.
Employee Induction
In addition to our already well-established and thorough induction training
programme for crew, all new employees to easyJet Management and Administration
functions can now look forward to a thorough induction process that will take
three months to complete. easyJet wants new people to the organisation to settle
in as quickly and efficiently as possible, and has introduced a new process to
ensure that this happens.
C. Employee information and consultation
The process of designing efficiency into easyJet's core business extends to a '
flat' management structure, where few organisational layers exist between the
operational and customer-facing teams. easyJet is committed to providing open
information to its people, and to consulting over key issues. A number of forums
exist where issues of concern can be raised across the board. easyJet's Business
Forum allows for high level consultations with both staff groups and recognised
unions.
easyJet has a good relationship with its Management and Administration
Consultative Group and recognised trade unions, Amicus, BALPA and the TGWU.
easyJet has lost no days to industrial action during the year.
easyJet has also developed a new Culture Network, which recognises the airline's
European personality and the location of staff. This Network gives everyone an
opportunity to get involved in communicating issues and ideas to management. The
goals of the Network are to support the aspirations, vision and values of the
Company and its employees.
easyJet has a number of means of keeping its people informed about both internal
and external news. The easyJet intranet is the official portal to a wide range
of Company information, which is actively updated and expanding in subject
coverage. This is a proven, successful communications medium and events ranging
from daily operational performance to long term plans are posted here.
Using the intranet, access is provided to both common policies and procedures,
such as in the People Handbook, or specific activities related to one of the
business groups e.g. aircraft technical discussions. Our people also publish
their views on any topic via open discussion forums covering technical,
employment, cost issues and more; in fact anything our people wish to debate.
A measurement of travel delivery achievement to our customers is a key
performance indicator. easyJet reports the end result of its efforts by
publishing the preceding day's on-time performance on the intranet front page
each weekday morning. A wide range of topical news from inside and outside the
business, management announcements and general social activities, is also
available. To connect the management with any person in the business, Directors
have instigated a monthly on-line chat forum, which draws a wide audience with
lively discussion.
To supplement the general intranet information, a range of magazines and
newsletters are published. These include the business development focused Plane
Times, in electronic form every three weeks, the quarterly Plane People,
containing articles on a wide range of subjects and which is delivered to the
home address of each of our people. Individual business groups produce
specialist publications such as The Stable Approach for pilots, Cabin Fever for
cabin crew and Crew Safety for the operations team.
People opinion survey
In May 2006 easyJet launched its new annual people opinion survey - easyJet
Pulse - in order to fully understand its people's issues and measure progress.
With a commitment from the Board to share the results of Pulse 'warts and all'
67% of easyJet people responded to Pulse (higher than average for a first
survey, particularly in the airline industry) with an overall satisfaction score
of 68%. Linked to an engagement 'index', Pulse not only measured satisfaction,
but also levels of motivation, pride, commitment, engagement and advocacy. A key
positive headline for easyJet was the high degree in which easyJet people are
advocates of the company and the service it provides, while there is more work
to be done in the areas of employee engagement communication. Corporate and
local level action plans have been drawn up throughout the business and targets
have already been set to better the response and satisfaction rates in Pulse
2007.
New Employee Uniform
One of the things our uniform-wearing staff were keen to let us know about was
their opinion on our current uniform. As a result of their feedback, Chief
Executive Andrew Harrison initiated 'Project Uniform', the aim of which is to
give easyJet employees the uniform they want at no extra cost. All easyJet
employees were invited to submit their designs for their dream uniform and the
best three designs were put on the easyJet intranet for the people to choose
their favourite two. The final two designs have now been chosen and both are
being put into production so the crew can make the decision about which one they
want to wear. easyJet expects crew to be in their new uniform early in 2007.
Flight Plan 2007
To improve two-way communication around easyJet and to galvanise our people
behind our strategy for the next three years, our Directors have taken easyJet's
'Flight Plan' for 2007 out to the network and across the whole Company. Through
a series of roadshows delivered to crew and support functions, easyJet people
have heard all about easyJet's performance last year and the part everyone can
play to reach our targets for next year and beyond.
D. Staff rewards & recognition
Share schemes
easyJet once again offered all employees the opportunity to join its popular all
employee share plans - easyJet Shares 4 Me - through our Save As You Earn (SAYE)
and Buy As You Earn (BAYE) schemes. Take-up of the schemes is very positive with
40% of eligible staff participating in one or both plans. These are HM Revenue &
Customs (HMRC) approved schemes open to all employees on the UK payroll.
Under SAYE participants may elect to save up to £250 per month under a
three-year savings contract. An option is granted by the Company to buy shares
at a price based on the market price of the shares at the time of the grant. At
the end of the savings period, a tax free bonus is applied to the savings and
the option becomes exercisable for a period of six months. The Company made
grants under the Sharesave scheme in June 2005 and June 2006, with options being
granted at a discount of 20% to the market price at the time of the grant. For
those employees who are on non-UK payrolls, an international scheme has been
established with similar terms and conditions to the UK scheme, albeit without
the UK tax benefits.
BAYE is a share incentive plan and is open all year. This scheme is open to all
employees on the UK payroll. Employees can allocate part of their pre-tax
salary up to a maximum of £1,500 per annum, to purchase 'partnership' shares in
easyJet. For every share purchased through the partnership scheme, easyJet
purchases a 'matching' share. Employees must remain in employment with easyJet
for three years from the date of purchase of partnership shares in order to
qualify for matching shares, and for five years for shares to be transferred to
them tax free. The employee retains rights over both their own shares and the
matching shares, receives dividends and is able to vote at meetings once the
shares are purchased. For those employees who are not paid on the UK payroll,
an international scheme has been established with similar terms and conditions
to the UK scheme, albeit without the UK tax benefits.
Free shares
To further encourage share ownership, easyJet has given all employees a one-off
award of free easyJet shares, equivalent to two weeks' pay. This is also under
the HMRC approved Share Incentive Plan. Employees who are not paid on the UK
payroll are included in the international Share Incentive Plan.
easyJet Shares 4 Me has been the recipient of three major industry awards this
year:
'Best New Share Plan' at the ifsProShare Annual Awards 2005
'Most Effective All-Employee Share Plan Strategy Award' from Employee Benefits
magazine
'Most Innovative Employee Share Plan' at the Institute of Chartered Secretaries
and Administrators Company Secretary Awards 2006
Staff Travel
In April 2006, easyJet introduced an improved staff travel incentive for all
employees. Without adding any further cost to the business, a team of people
from within easyJet implemented a number of enhancements to the system already
in place, which meant that staff could be on more of our seats that would have
departed empty. Part of the development programme was to widen the number of
people who could use the easyJet staff travel facility. Each employee now has
three named others on their staff travel account, plus dependants up to the age
of 21. The result saw a year-on-year increase in use of staff travel by almost
100%.
Go the Extra Mile Awards
One of the key differentiators between easyJet and other low-cost carriers is
our people. Regardless of where in the company our people are working, they work
hard and give their all. For this reason, easyJet introduced a new employee
incentive scheme called the 'GEM' (Go the Extra Mile) awards. The awards are
designed to recognise employees who go beyond what can rightly be expected of
them in the role they are in. There are five different types of GEMs which
recognise different areas of an employee's contribution and these are matched by
an exciting range of rewards. This year, 253 people have been recognised with
GEMs, and five have been awarded the ultimate accolade of a diamond GEM.
E. Health & Safety
Safety is the number one priority for the business. easyJet aims to provide a
safe and efficient work environment for all its people. Beyond those engaged in
office-based work, the large majority of people are aircrew. They have been one
of the mainstays to easyJet's success, giving a great deal of effort to their
role. easyJet is continuing to invest substantial effort and money into
rostering practices and systems. easyJet is committed to the development of an
industry leading Fatigue Risk Management System (FRMS) for its pilots, as an
integral part of the airline's safety management processes. The aim of the
programme is to detect any sources of fatigue risk within the airline operation
and act upon them.
F. Charitable donations
Our charity policy is to recognise and devote efforts to a single charity each
year. This year the charity, chosen for the first time by a staff vote, was The
Anthony Nolan Trust.
easyJet has worked with The Anthony Nolan Trust to help promote the Trust, with
activities including on-board collections, a click and give campaign from our
website, staff fundraising, being featured in the in-flight magazine and other
public relations activities. Close to £560,000 was raised to 30 September 2006
and the Anthony Nolan Trust received coverage in European press, UK regional
press and National television. easyJet also donated £50,000 to the Anthony Nolan
Trust.
Money raised from onboard collections was also donated to other bone marrow
registers in Europe; close to £15,000 to the German register, DKMS and over
£5,000 to the Italian register IBMDR.
G. Ethical
easyJet is committed to the highest standards of corporate behaviour from its
Directors and employees. easyJet requires all of its people to perform their
duties with efficiency and diligence and to always behave to customers and other
people alike with courtesy and decorum.
easyJet's procurement process has strong controls to ensure that any dealings
are open and transparent, and avoids any suspicion of conflicts of interest. In
particular, easyJet has specific clauses in each employee's contract of
employment, which set tight rules in respect of accepting gifts or gratuities.
Gifts and Gratuities
Some easyJet employees are sent gifts from various companies throughout the
year. The airline has a strict policy that prevents any employee accepting gifts
over a nominal value. Every Christmas (and less frequently, at various times
through the year) easyJet holds a staff raffle of all the gifts that are
received. Every employee across Europe is entered into the draw and allocated a
unique reference number. Numbers are then drawn at random and winners have the
gifts sent directly to their home in time for Christmas.
--------------------------
(1) IPPC special report 'Aviation and the global atmosphere'1999
(2) Ingenta Connect Aviation radiative forcing in 2000: An update on IPCC (1999)
Meteorologische Zeitschrift, Volume 14, Number 4, August 2005, pp. 555-561(7)
(3) Stern Review on the Economics of Climate Change, 30/10/06
(4) Association of European Airlines (AEA) Annual Results 2006
(5) 'Rail and the Environment', 1994
http://www.atoc-comms.org/Document/c423969.pdf#search=%22atoc%20rail%20environment%22)
(6) EEA Report No 9/2006 Greenhouse gas emission trends and projections in
Europe 2006, 27/10/06
(7) EEA Report No 3/2006 Transport and environment: facing a dilemma, TERM 2005:
indicators tracking transport and environment in the European Union, 28/03/06
(8) Stern Review on the Economics of Climate Change, 30/10/06
This information is provided by RNS
The company news service from the London Stock Exchange