Contract Win
Intec Telecom Systems PLC
30 October 2007
INTEC TELECOM SYSTEMS PLC
Intec signs pan-European data mediation deal with DHL- the world's largest
express and logistics company
London, 30 October 2007 - Intec, a global provider of business and operations
support systems (BSS/OSS), today announced that it has successfully completed
the first phase of a pan-European convergent data mediation project at DHL, the
world's leading express and logistics company. As part of a long term agreement
signed this year with DHL's parent holding company, Deutsche Post World Net,
Intec has entered the non-telecoms data mediation market in Europe by delivering
an integrated solution to DHL. The project combines the Intec Mediation platform
with Intec CEMS (Centralised Error Management System), providing the courier
company with a unified platform that can gather, process and distribute its
shipping records in real-time, while also checking and identifying information
errors that could potentially lead to significant revenue losses.
"Intec's data mediation technology is proven for robustness and scalability in
the world's largest communications companies, where it handles billing records
worth billions of dollars. That gave us confidence to select this solution as
part of our future Order to Cash process," said Mark Jones, DHL Express's Head
of OTC Optimisation.
The first phase of the project has already successfully concluded with DHL's
operations in Belgium going live with the platform in August 2007. DHL plans to
roll out Intec's combined mediation and error management system across twenty
four other European countries by the end of the year. The server hosting the
mediation platform is based at DHL's IT center in the Czech Republic.
"By getting involved with DHL's European operations Intec has won a major
contract outside of its traditional telecoms customer base and in a completely
new market for us," explains Katrina Brodrick, Regional Sales Director from
Intec. "The agreement, which came about as a result of DHL looking for a state
of the art mediation (validation) solution meeting DHL's requirements mainly out
of the box, proves that Intec's technology can not only mediate data records
produced within telecoms networks but can also manage any type of data record,
including those generated by a global courier company."
Instead of performing its usual function of collecting and processing Call
Detail Records (CDRs) for telecoms operators, Intec Mediation along with Intec
CEMS has been configured by DHL to mediate its shipping records. Intec
Mediation is currently used to gather, process and distribute the logistics
company's usage data. The solution's distributed, component-based architecture
ensures that DHL can adjust quickly to its business needs, thereby delivering
the highest quality of information to its downstream systems.
Intec CEMS, the second component of the combined DHL data mediation solution,
was one of the main reasons why Intec was chosen to manage the courier company's
data collection. Intec CEMS is a centralised error management system that
gathers and analyses comprehensive information that is critical to minimising
errors and overall revenue leakage. Together Intec Mediation and Intec CEMS can
collect, de-duplicate, correlate and pass DHL's records to any of its various
billing systems across Europe in real-time, as well as providing high levels of
detail, down to individual events if necessary - providing DHL with crucial data
such as the weight of a package or a wrong tariff.
"We are delighted with the successful implementation of the DHL solution," said
Gary Burch, VP EMEA from Intec. "Intec helped DHL complete the project on time
and on budget, giving the company a fast return on its investment. From now on,
DHL can rely on a data mediation platform which can help the company to maximise
its revenue potential. Furthermore, the positive results of this project,
combined with a global Framework agreement signed with Deutsche Post World Net,
has helped to position Intec as a mediation and billing supplier to a new
business segment outside of the telecoms market. We are extremely pleased to be
given the opportunity to prove our technology's versatility and hope that other
non-telco companies will consider us in the future as their preferred data
mediation and billing supplier."
For further information, please contact:
Intec Telecom Systems PLC www.intecbilling.com
Andrew Rodaway, Director of Marketing and Communications +44 (0)1483 745 800
andrew.rodaway@intecbilling.com +44 7768 808082
About DHL
DHL is the global market leader in international express, overland transport and
air freight. It is also the world's number 1 in ocean freight and contract
logistics. DHL offers a full range of customised solutions - from express
document shipping to supply chain management.
DHL transport shipments rapidly, safely and on time all over the world. The
basis for this is our comprehensive network, combining air and ground transport
for optimal delivery performance. On the one hand, this gives us worldwide
reach, and on the other, a strong local presence and unique understanding of
local markets and customers.
In the logistics area, globalisation is creating ever more complex supply
chains. Again, DHL's combination of global reach and local knowledge is a key
competitive edge. We also offer a wide range of standardised services as well as
tailor-made industry solutions. This is the only way to deliver to the high
standards that our global customers are demanding.
DHL's international network links more than 220 countries and territories
worldwide. Around 305,000 employees are dedicated to providing fast and reliable
services that exceed customers' expectations in 120,000 destinations in all
continents.
DHL is 100% owned by Deutsche Post World Net.
http://www.dhl.com
About Intec
Intec supplies solutions to over 60 of the world's top 100 telecoms carriers and
is one of the world's fastest growing major BSS/OSS (business and operations
support systems) vendors. Intec's 400 customers include AT&T, Cable & Wireless,
The Carphone Warehouse (UK), China Unicom, Deutsche Telekom, Eircom (Ireland),
France Telecom, Hutchison 3G, O2, Orange, T-Mobile, Telefonica, Vodafone, Virgin
Mobile, Vivo and Verizon. Intec works closely with its customers, many of whom
have been with Intec since its inception, to provide the highest standards of
performance, flexibility and robustness to help carriers service their customers
effectively and profitably. Intec's comprehensive and expanding range of
products, solutions and services includes:
• Retail billing and customer management
• Multi-service mediation and activation
• Inter-carrier billing settlements including US CABS and ITU-based settlement
• End-to-end content partner management
• Optimised wholesale routing and trading
• Real-time pre/post-paid mediation and charging
• Pre-integrated solutions for wholesale, wireless and core IMS charging
functions
Founded in 1997, Intec is listed on the London Stock Exchange (ITL.L) and has
over 1,700 staff and 31 offices in 25 countries. For more information, visit the
Intec website at www.intecbilling.com.
This information is provided by RNS
The company news service from the London Stock Exchange