Microsoft launch partner

K3 Business Technology Group PLC
08 December 2003


                        K3 BUSINESS TECHNOLOGY GROUP PLC
                                     ('K3')

               Partners with Microsoft in launch of CRM software

K3 is pleased to announce that it has been chosen as one of eight software
developers to partner with Microsoft in the launch of its new Customer
Relationship Management (CRM) software in January 2004.

K3 has been focussed on building and delivering working solutions to the
manufacturing sector for over 30 years and has in excess of 1,600 customers in
the UK. In recognition of K3's expertise within the manufacturing sector,
Microsoft has chosen the company as its manufacturing sector CRM launch partner.
K3 has developed SmartVision, which embeds Microsoft CRM within its software and
which the company believes represents a unique CRM solution for manufacturing
and supply chain businesses.

K3's core market is providing enterprise resource planning and supply chain
management solutions to the manufacturing, distribution and retail sectors.
Being able to also offer a CRM solution is a natural extension to this core
business and extends the company's product range into a growth market.

Microsoft CRM records the interactions that take place during the lifetime of a
customer or project, and being fully integrated with Microsoft Office, Microsoft
Outlook and Microsoft Exchange, it can automatically capture correspondence,
quotations and e-mails sent and received. The web-enabled software allows users
access to the system simply by using Microsoft Internet Explorer and can be
accessed externally if required, using the Internet. Whether employees or agents
work from the office, from home or from an office abroad, they can have
real-time access to the system, thus providing timely and accurate information
throughout.

K3's Software Development team has recently visited Microsoft in the US to help
develop a future product development strategy to incorporate this new
architecture in its own products.

Michala Alexander, Microsoft UK CRM product manager, explained,

'Partners are the customer touch-point for our CRM solution. It is vital that we
work with partners like K3 who have the skill, industry knowledge and the
ability to deploy working solutions on our behalf and understand the business
drivers of these markets.'

Andy Makeham, chief executive of K3, commented,

'We are very pleased to have been chosen as one of Microsoft's CRM launch
partners. SmartVision will be targeted at both new and existing customers and,
even prior to its launch, we are already starting to see significant interest in
the product from our customers. We believe that Microsoft CRM will become the
industry standard.'

Enquiries:

K3 Business Technology Group plc Andy Makeham, Chief Executive      Tel: [phone]

Biddicks                         Katie Tzouliadis /                 Tel: [phone]
                                 Kathryn van der Kroft                                       

Rowan Dartington & Co. Limited   Barrie Newton, Managing Director    Tel: [phone]



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