Final Results - Part 2
Lloyds TSB Group PLC
16 February 2001
Part 2
LLOYDS TSB GROUP
PERFORMANCE BY SECTOR
UK Retail Financial Services
Total profit before tax on a business as usual basis from UK
Retail Financial Services, which encompasses UK Retail Banking,
Mortgages, and Insurance and Investments, increased by £599
million, or 24 per cent, to £3,129 million from £2,530 million
in 1999.
UK Retail Banking and Mortgages
Total profit before tax from UK Retail Banking and Mortgages
rose by £25 million, or 2 per cent, to £1,682 million. Total
income increased by 2 per cent and costs increased by 7per cent,
largely as a result of e-commerce investment costs and
higher marketing costs. Bad debt provisions decreased by
£93 million, or 22 per cent, to £332 million largely due to the
good economic conditions during 2000, and a one-off benefit of
£42 million arising from a change in methodology for retail
provisioning to recognise more accurately the amount that the
Group expects to recover.
2000 1999
£m £m
Net interest income 2,962 2,943
Other income 1,143 1,090
Total income 4,105 4,033
Operating expenses 2,091 1,951
Trading surplus 2,014 2,082
Provisions for bad and doubtful debts 332 425
Profit before tax 1,682 1,657
Profit before tax
UK Retail Banking 817 789
Mortgages 865 868
1,682 1,657
Efficiency ratio 50.9% 48.4%
Total assets (year-end) £71.3bn £64.3bn
Total risk-weighted assets (year-end) £44.0bn £39.7bn
Page 16 of 45
LLOYDS TSB GROUP
UK Retail Banking
(the UK retail businesses of Lloyds TSB, providing banking and
financial services to personal and small business customers;
private banking; and stockbroking)
Pre-tax profit from UK Retail Banking rose by £28 million, or 4
per cent, to £817 million. Total income increased by 2 per
cent, costs increased by 7 per cent largely as a result of e-
commerce investment costs, and there was a reduction of 19 per
cent in bad debt provisions. A significant element of the
profitability of the Group's insurance operations is also driven
through the relationship we have with our substantial retail
customer base.
Personal loans and credit card lending increased by 9 per cent
since the end of 1999 and balances on current accounts and
savings and investment accounts grew by 10 per cent over the
same period, supported by the launch of a number of new
products. The popularity of the Group's Added Value current
accounts continued with Lloyds TSB maintaining its position as a
market leader in this area with over 2 million
accounts in operation. The Group also continues to maintain
market leading positions in many of its core markets, including
personal current accounts, savings and business banking.
We have continued to develop a number of alternative
distribution channels in order to offer a broad range of access
points for our customers thereby improving service and enhancing
revenue growth. PhoneBank, our telephone banking operation, is
one of the largest in Europe with 1.3 million customers. In
addition, PhoneBank Express, our leading edge interactive voice
recognition system, now has over 700,000 registered users.
PhoneBank and PhoneBank Express handled 23.5 million calls
during the year. Our supermarket banking operation, branded
'easibank', continues to expand, and we now have 22 branches in
ASDA stores or large shopping centres. We have extended our
relationship with the Post Office to allow our personal
customers to undertake banking transactions in post offices in
Scotland, in addition to our existing arrangements in England
and Wales.
We continue to make substantial progress with our e-commerce
strategy. We exceeded our target of 1 million online
customers of LloydsTSB.com by the end of 2000, and we now have
over 1.2 million customers registered to use our online banking
service. LloydsTSB.com is now consistently one of the most
visited financial websites in Europe. We successfully launched
our standalone internet bank, evolvebank.com, in Spain during
November 2000.
We have also made substantial progress on a number of
initiatives for business customers. The Group has launched
success4business.com, an internet portal designed to help small
business customers maximise opportunities in e-commerce, and
LloydsTSBMarketplace, a trade facilitation web service, that
allows suppliers and buyers access to a secure e-enabled
environment to conduct business with a wide variety of companies
within their specific marketplace.
Our new e-procurement system has recently been launched
throughout the Group and over 8,000 staff can now make purchases
from their desktop PCs, saving substantial time and money as all
purchases are made using the Group's preferred suppliers with
whom discounts have been negotiated.
Page 17 of 45
LLOYDS TSB GROUP
UK Retail Banking (continued)
On 20 July 2000 the Group announced a mobile banking offer, in
association with BT Cellnet, that will provide Lloyds TSB
customers with access to the Bank's internet banking service, as
well as a range of other online services. We have also started
to provide, in association with Telewest, a product information
service on digital interactive television, and will launch a
banking service in Spring 2001.
On 24 July 2000 the Group announced the launch of a £20 million
joint venture with antfactory, a leading European e-commerce
investment company. The new joint venture, called Valuefactory
Ventures, aims to identify, invest in and develop global new
economy businesses as standalone, value-creating companies. The
focus will be on investment opportunities which can benefit from
the resources and capabilities of Lloyds TSB and antfactory.
On 15 August 2000 the Group announced the creation of a new
payments processing company - Intelligent Processing Solutions
Limited (iPSL) - in conjunction with Unisys and Barclays. iPSL,
which is 24.5 per cent owned by Lloyds TSB, will handle all the
Group's cheque processing activities. With increased levels of
electronic banking leading to a decline in the volume of cheques
being processed, iPSL provides the economies of scale needed to
offset the increasing unit cost of processing cheques.
On 13 December 2000 the Group announced that it had agreed to
form a joint venture between Goldfish, Centrica's financial
services brand, and evolvebank.com, Lloyds TSB's standalone
internet banking operation. The joint venture will be known as
Goldfish Holdings Ltd. Centrica will have a 70 per cent share
of the joint venture and Lloyds TSB will have a 30 per cent
share. The joint venture intends to offer a broad range of
integrated financial services products from which customers can
select to meet their individual needs. evolvebank.com will
provide technology and banking expertise, together with Lloyds
TSB's track record in bancassurance and regulatory experience.
Centrica will bring the Goldfish brand, together with immediate
access to 9 million Centrica customers.
Business Banking continues to attract a substantial number of
new customers and has further consolidated the Group's position
as a market leader in the recruitment of start-up businesses.
Some 116,000 new business customers chose Lloyds TSB during the
year. Revenue growth and profitability has again improved based
on a 14 per cent increase in lodgements, a 13 per cent increase
in lending and increased sales of insurance, mortgages and
investment products. Business Banking has, during 2000,
successfully launched four new relationship offers which provide
our small business customers with a choice of options regarding
the level of business and banking support they require from
Lloyds TSB. Following a pilot study in May 2000, full national
roll out has commenced and supports our strategy of increasing
market share from 19 per cent in 1999 to 23 per cent in 2003.
Page 18 of 45
LLOYDS TSB GROUP
UK Retail Banking (continued)
In our UK wealth management businesses, UK Private Banking had
another successful year. Profit before tax increased by 11 per
cent to £110 million, from £99 million in 1999. £1.5 billion
of new funds were gained during the year and total funds managed
and administered now stand at some £12.2 billion.
Lloyds TSB Stockbrokers, one of the largest retail stockbrokers
in the UK, continued to perform well as high transaction levels
were combined with efficiency gains. Pre-tax profit increased
to £23 million compared with £21 million last year.
A new wealth management strategy, based on providing a new set
of products and services for more affluent customers, is now
being implemented under a new brand 'Create'. For these
customers we will provide tailored independent advice, superior
service and a choice of investment options from quality
providers. Key elements will be our online share dealing and
funds hypermarket, and a new Wealth Management Account that will
allow consolidation of all financial products into a single
account. The Create offer will be underpinned by access
to the comprehensive broking services of Goldman Sachs
PrimeAccessT. This service will provide clients with customised
proprietary research from Goldman Sachs, international equity
dealing and market making, custody and settlement, and access to
selected equity capital market offerings managed by Goldman
Sachs.
Create forms a key part of Lloyds TSB's revenue growth strategy
and expects to have around 250,000 clients by the end
of 2002. Lloyds TSB currently makes pre-tax profits of some
£300 million annually from wealth management in the UK and
overseas, and believes that this can be doubled within four
years of Create's full market launch this summer.
Page 19 of 45
LLOYDS TSB GROUP
Mortgages
(covering the Group's total UK mortgage business through
Cheltenham & Gloucester, Lloyds TSB, Lloyds TSB Scotland,
Scottish Widows Bank and C&G TeleDirect)
2000 1999
Profit before tax £865m £868m
Efficiency ratio 23.9% 22.6%
Gross new mortgage lending £11.5bn £10.7bn
Market share of gross new mortgage lending 9.6% 9.4%
Net new mortgage lending £4.6bn £2.8bn
Market share of net new mortgage lending 11.4% 7.4%
Mortgages outstanding (year-end) £52.7bn £47.5bn
Market share of mortgages outstanding 9.8% 9.5%
Intense competition in the mortgage market was evident
throughout the year leading, as anticipated, to a lower net
interest margin which resulted in pre-tax profit from Mortgages
decreasing by £3 million to £865 million, from £868 million in
1999. Profit before tax in the second half of 2000 was
£436 million, £7 million, or 2 per cent, higher than in the
first half of the year. The efficiency ratio of the Group's
total mortgage business was 23.9 per cent compared with 22.6
per cent in 1999. The Group continues to be one of the most
efficient mortgage providers in the UK.
Against this competitive background, the Group achieved in
excess of its natural market share of net new lending. Gross
new lending increased by 7 per cent to £11.5 billion, compared
with £10.7 billion a year ago, and net new lending was £4.6
billion, significantly higher than £2.8 billion last year. This
represented an estimated market share of net new lending of 11.4
per cent, higher than our 9.8 per cent share of mortgages
outstanding, and is particularly encouraging given that
mortgages are key recruitment products for other retail products
and services.
C&G continues to benefit from mortgage sales distribution
through the Lloyds TSB branch network, the IFA market and from
the strength of the C&G brand. Once again the provision of a
first class service has been a significant factor with
independent financial advisers awarding C&G its sixth
consecutive 5-star rating in the 2000 Financial Adviser service
awards. Business levels sourced from intermediaries remain
strong.
A relatively low arrears position and the beneficial effect of
house price increases have meant that bad debt provisions
remained at a low level. New provisions were offset by releases
and recoveries resulting in a net credit of £13 million for the
year, compared with a credit of £3 million in 1999. The quality
of our mortgage lending remains very satisfactory.
Page 20 of 45
LLOYDS TSB GROUP
Insurance and Investments
(the life, pensions and unit trust businesses of Scottish Widows
and Abbey Life; general insurance underwriting and broking; and
Scottish Widows Investment Partnership)
2000 1999
£m £m
Life and pensions
Scottish Widows 393 -
Lloyds TSB bancassurance 259 234
Abbey Life 164 156
816 390
General insurance 591 461
Operating profit from Insurance* 1,407 851
Scottish Widows Investment Partnership
Scottish Widows 10 -
Hill Samuel Asset Management 30 22
40 22
Total operating profit* 1,447 873
Short-term fluctuations in investment
returns (page 42, note 8) (119) 28
Changes in economic assumptions
(page 43, note 9) 127 -
Pension provisions (page 23) (100) (102)
Stakeholder pension related charge (page 23) (80) -
* including normalised investment returns based on long-term
rates of investment return and excluding changes in the
economic assumptions applied to our long-term assurance
business, pension provisions and stakeholder pension related
charge.
Operating profit, including investment returns based on long-
term rates of investment return, from Insurance and Investments
increased by 66 per cent to £1,447 million from £873 million,
largely as a result of the inclusion, since 3 March 2000, of
Scottish Widows within our life and pensions business. Since
that date Scottish Widows contributed pre-tax profits of £403
million, before funding costs of £258 million. This compares
with normalised pre-tax profits of £349 million in 1999.
Profit before tax from our life and pensions business increased
by £426 million, or 109 per cent, to £816 million. Weighted
sales of life, pensions and unit trusts increased by 40 per cent
as the sale, on 1 February 2000, of the new business
capability of Abbey Life was offset by the inclusion,
from 3 March 2000, of Scottish Widows.
Pre-tax profit from general insurance operations, comprising
underwriting and broking, rose by £130 million, or 28 per cent,
to £591 million, mainly as a result of continued strong revenue
growth and an improvement in our claims experience. The Group
has maintained its position as a leading distributor of personal
lines insurance in the UK.
Page 21 of 45
LLOYDS TSB GROUP
Insurance and Investments (continued)
The merger of Scottish Widows Investment Management and Hill
Samuel Asset Management was completed on 30 June 2000, and the
enlarged asset management operation was launched under a new
brand, Scottish Widows Investment Partnership. The creation of
Scottish Widows Investment Partnership, with some £87 billion of
funds under management, has enabled the Group to become a
leading player in the asset management business. Pre-tax profit
from investment management for the year was £40 million, up
82 per cent from £22 million 1999, largely as a result of the
inclusion, since 3 March 2000, of the Scottish Widows
investment management business.
Life and pensions (including unit trusts)
2000 1999
£m £m
New business 281 134
Existing business 500 260
Investment earnings 212 38
Life and pensions distribution costs (225) (99)
768 333
Unit trusts 157 138
Unit trust distribution costs (109) (81)
48 57
Operating profit* 816 390
* including 'normalised' investment returns based on long-term
rates of investment return (page 42 note 8)
Weighted sales of life, pensions and unit trusts increased by 40
per cent to £789.5 million from £565.2 million in 1999
as a result of the inclusion, from 3 March 2000, of Scottish
Widows. The withdrawal from sale of mortgage-related endowment
policies slowed the sales of regular premium life policies.
On a pro forma basis, weighted sales for the combined Lloyds TSB
bancassurance and Scottish Widows life, pensions and unit trust
businesses were £711.0 million, compared to £713.1 million in
1999. By distribution channel pro forma weighted sales in 2000
were £353.3 million from the branch network, £280.8 million from
independent financial advisers and £76.9 million from direct
channels, compared with £355.2 million, £296.5 million and £61.4
million respectively in 1999. In the second half of 2000,
weighted sales increased by 19 per cent from £318.4 million in
the second half of 1999 to £379.8 million. In 2001, we
anticipate that our sales growth will exceed overall market
growth.
Page 22 of 45
LLOYDS TSB GROUP
Insurance and Investments (continued)
From the date of acquisition, Scottish Widows products have been
available throughout the Lloyds TSB branch network, as well as
via independent financial advisers and directly from Scottish
Widows itself. From August 2000, Scottish Widows has
successfully been selling term assurance to Cheltenham and
Gloucester customers.
Scottish Widows maintained its 5-star awards from independent
financial advisers in both the Life and Pensions and Investment
Provider ratings. This is the fifth consecutive Life and
Pensions Provider 5-star award and the fourth
consecutive Investment Provider 5-star award.
The adequacy of the provision for redress to past purchasers of
pension policies has been reviewed in the light of the changes
arising from SERPS adjustments, further experience and improved
knowledge as to the number and size of compensation claims
likely to be paid. The cost of redress is forecast to increase
by £100 million and a provision of this amount has been made,
bringing the total provision charged for this purpose to £902
million, of which £654 million had been used at 31 December
2000.
Stakeholder pensions will be introduced from 6 April 2001, with
charges on these new products being limited by Government to a
maximum of one per cent per annum. In order not to disadvantage
existing pensions customers, charges will be reduced on our
existing book. This will have the effect of reducing future
cash flows in the Group's embedded value calculation and a one-
off charge of £80 million has therefore been made to the 2000
profit and loss account.
In 1998, a provision was made within Abbey Life for liabilities
under certain unit linked products with guaranteed annuity
options written in the mid-1960s to the mid-1980s and at 31
December 2000 this provision was £152 million. We continually
review the adequacy of the provision and remain satisfied that
no further provision is necessary at this stage. As part of the
acquisition of Scottish Widows by the Group, certain measures
were taken to protect shareholders from any likely potential
exposure to this issue. Scottish Widows has assets to match its
liabilities in respect of guaranteed annuity options. The
assets are held in such a way that should a change in interest
rates cause the liabilities to increase then the assets will
also increase to reflect this.
Page 23 of 45
LLOYDS TSB GROUP
Insurance and Investments (continued)
2000 1999
£m £m
Total new business premium income and
unit trust sales:
Regular premiums 158.1 129.4
Single premiums 3,501.4 1,875.7
Unit trusts 1,993.3 1,770.2
Weighted sales (regular + 1/10 single) 789.5 565.2
Weighted sales by distribution
channel:
Branch network 353.3 355.2
Independent financial advisers 253.0 92.8
Direct 69.5 9.3
Fund management 113.7 107.9
789.5 565.2
Scottish Widows (including
bancassurance)
Regular premiums:
Life - mortgage related 23.6 31.4
- non-mortgage related 19.2 9.8
Pensions 105.2 28.2
Fund management 1.2 -
Health 5.6 4.9
Total regular premiums 154.8 74.3
Single premiums:
Life 1,196.5 329.6
Annuities 327.1 101.7
Pensions 830.8 79.3
Fund management 1,125.3 1,079.0
Total single premiums 3,479.7 1,589.6
External unit trust sales:
Regular payments 90.9 76.7
Single amounts 1,899.1 1,624.5
Total external unit trust sales 1,990.0 1,701.2
Abbey Life*
Single premiums 21.7 286.1
Regular premiums 3.3 55.1
External unit trust sales:
Regular payments 0.1 2.4
Single amounts 3.2 66.6
Total life funds under management 51,085 26,542
* The Group disposed of the new business capability of Abbey
Life on 1 February 2000
Page 24 of 45
LLOYDS TSB GROUP
Insurance and Investments (continued)
General Insurance
2000 1999
£m £m
Premium income from underwriting
Creditor 126 136
Home 228 203
Health 50 55
Other - 1
Re-insurance premiums (5) (5)
399 390
Commissions from insurance broking
Creditor 225 175
Home 34 35
Health 19 21
Other 120 96
398 327
Operating profit* 591 461
* including normalised investment returns based on long-term
rates of investment return (page 42, note 8)
Operating profit, excluding short-term fluctuations in
investment returns, from general insurance operations,
comprising underwriting and broking, rose by £130 million, or 28
per cent, to £591 million.
Income from creditor insurance increased by 13 per cent,
reflecting higher personal and business sector lending. Sales
of home insurance policies increased by 10 per cent, with strong
growth in both branch network and direct sales. Lloyds TSB is
now the leading distributor of household insurance in the UK.
Overall new business sales in 2000 were over 2.4 million, 14 per
cent higher than in 1999, of which over 900,000 were home
insurance policies. The overall increase in sales, together
with renewal business, produced a 22 per cent increase in
commission income from broking and a 2 per cent increase in
earned premium income from underwriting. Investment income, on
a normalised basis, increased by 37 per cent to £67 million.
The overall claims ratio of 35.1 per cent was lower than in 1999
(42.8 per cent). Claims were £27 million, or 16 per cent,
lower at £142 million than in last year. This
reflected the favourable impact on our creditor products of good
economic conditions throughout the year, partly offset by the
adverse weather conditions in the autumn.
The Group now has six general insurance products live on
interactive television and has full quote and buy functionality
on the internet for home, motor and travel insurance.
Page 25 of 45
LLOYDS TSB GROUP
Wholesale Markets
(banking, treasury, large value lease finance, long-term
agricultural finance, share registration, venture capital,
factoring and invoice discounting, and other related services
for major UK and multinational companies, banks and financial
institutions, and medium-sized UK businesses; and Lloyds UDT)
2000 1999
£m £m
Net interest income 900 930
Other income 622 444
Total income 1,522 1,374
Operating expenses 665 564
Trading surplus 857 810
Provisions for bad and doubtful debts 94 75
Amounts written off fixed asset
investments 14 7
Profit before tax 749 728
Efficiency ratio
43.7% 41.0%
Total assets (year-end) £65.7bn £61.5bn
Total risk-weighted assets (year-end) £36.5bn £31.6bn
Wholesale Markets pre-tax profit increased by £21 million, or 3
per cent, to £749 million. Provisions for bad and doubtful
debts increased by £19 million to £94 million largely as a
result of a higher level of provisions in the motor finance
businesses and the acquisition of Chartered Trust (page 43, note
7). Total assets increased by 7 per cent and risk-weighted
assets grew by 16 per cent reflecting the acquisition of
Chartered Trust. The efficiency ratio increased to 43.7 per
cent, from 41.0 per cent in 1999, again reflecting the
acquisition of Chartered Trust.
Our Corporate and Financial Institutions businesses, serving the
larger corporate market and financial institutions, achieved
record results. Corporate Banking's continuing focus on quality
income growth ensured another strong performance. Bad debt
provisions remained at a relatively low level. Lloyds TSB
Leasing maintained its position as the largest 'big ticket'
leasing company in the UK and Lloyds TSB Commercial Banking,
serving the commercial middle market, continued to perform well,
with revenue increases, tight cost control and lower provisions
all contributing to the achievement of record profits for the
year. Lloyds TSB Commercial Finance and Alex Lawrie Factors,
two of the leading invoice discounting and factoring companies
in the UK, expanded their range of specialist products and
services and continued to grow their market share. Lloyds TSB
Development Capital continued to expand its presence in the
venture capital market and achieved record profits in 2000. The
Agricultural Mortgage Corporation maintained its position as a
market leader in the provision of long-term finance to farmers.
Lloyds TSB Registrars had another very successful year with
income growing by 9 per cent and profit by 41 per cent to a
record £45 million. During the year shareview.co.uk, our unique
internet information service for shareholders, was successfully
launched.
Page 26 of 45
LLOYDS TSB GROUP
Wholesale Markets (continued)
In Treasury Division the more stable interest rate environment,
compared with 1999, resulted in lower income from our interest
rate management businesses. The Group's activity in the
derivatives markets continues to remain focused on straight cash
based products.
On 1 September 2000, the Group announced that its subsidiary,
Lloyds UDT, had acquired Chartered Trust Group Plc and ACL
Autolease Holdings Limited, ('Chartered Trust'), the UK consumer
finance and contract hire subsidiaries of Standard Chartered
Bank, for a cash consideration of £614 million. The acquisition
allowed the Group to consolidate its position as market leader
in the independent provision of motor finance and become one of
the leading contract hire providers in the UK. A restructuring
provision of £21 million has been made to cover the costs of
integrating Chartered Trust and Lloyds UDT.
International Banking
(banking and financial services overseas in four main areas: The
Americas, New Zealand, Europe and Offshore Banking; and
Emerging Markets Debt)
2000 1999
£m £m
Net interest income 753 734
Other income 386 378
Total income 1,139 1,112
Operating expenses 589 580
Trading surplus 550 532
Provisions for bad and doubtful debts 49 88
Profit before tax 501 444
Efficiency ratio 51.7% 52.2%
Total assets (year-end) £19.2bn £19.4bn
Total risk-weighted assets (year-end) £11.9bn £11.6bn
International Banking pre-tax profit was £57 million, or 13 per
cent, higher at £501 million compared with 1999 and represented
12 per cent of Group pre-tax profit. 4 per cent related to our
New Zealand business, 5 per cent to our Europe and offshore
banking operations and 3 per cent to Latin America.
Profits from New Zealand in local currency terms increased by 21
per cent. International private banking and the Group's
offshore banking operations both showed strong improvements over
1999 with an 18 per cent increase in pre-tax profit to £194
million, from £165 million in 1999.
Our consumer finance business in Brazil, Losango Consumer
Finance, made a pre-tax profit of £41 million, compared with
a profit of £31 million in 1999.
Page 27 of 45
LLOYDS TSB GROUP
International Banking (continued)
The Emerging Markets Debt portfolio contributed £104 million,
which included a release of provisions of £85 million following
the repayment of debt by certain borrowers and some asset sales.
This compared with a contribution of £48 million in 1999, which
included a release of provisions of £32 million.
At the end of December 2000 the Group's provisionable exposure
to Emerging Market economies which is included in loans and
advances was £1,352 million (December 1999: £1,328 million)
against which provisions of £803 million (December
1999: £799 million) were held, giving cover of 59 per cent
(December 1999: 60 per cent). Based on secondary market prices,
the surplus of market value over net book value of the total
Emerging Markets Debt portfolio (including advances, unapplied
interest and collateralised bonds held as investments) was more
than £800 million (December 1999: £700 million).
Central group items
(earnings on surplus capital, central costs and other
unallocated items)
2000 1999
£m £m
Accrual for payment to Lloyds TSB Foundations (34) (31)
Earnings on surplus capital, central costs and
other unallocated items (99) 150
(133) 119
The four independent Lloyds TSB Foundations support registered
charities throughout the UK that enable people, particularly
disabled and disadvantaged people, to play a fuller role in
society. The Foundations receive 1 per cent of the Group's pre-
tax profit, averaged over 3 years, instead of the dividend on
their shareholdings. In 2001 they will receive £34 million
(2000: £31 million) to distribute to charities, making them in
aggregate one of the largest general grant-giving organisations
in the UK.
The reduction in earnings on surplus capital, central costs and
other unallocated items in 2000 reflects the incorporation, for
the first time, of the funding cost of the purchase of Scottish
Widows.
Historically it has been the Group's practice for central income
items such as the earnings on surplus group capital and the
profit on the sale of investments to be allocated to business
units for statutory reporting purposes. To avoid unnecessary
volatility in business unit earnings, as a result of decisions
at the Group Centre on the build up and use of surplus capital,
these central income items will in the future be reported within
central group items. The effect on 1999 figures, which have
been restated, is an increase in central group items of
£168 million offset by a commensurate reduction in business unit
earnings.
Page 28 of 45
LLOYDS TSB GROUP
INCOME
Group net interest income
Excluding the £258 million funding cost of Scottish Widows,
group net interest income increased by £62 million, or 1 per
cent, to £4,845 million, notwithstanding a reduction of £200
million caused by a 17 basis point reduction in the
underlying net interest margin. This £200 million reduction in
net interest income was more than offset by higher volumes of
both customer lending and deposits. Average interest-earning
assets increased by 6 per cent to £131 billion. There was
further growth in mortgages and other customer lending in the
UK. The net interest margin decreased to 3.49 per cent, a
reduction of 37 basis points. The impact of the funding cost of
Scottish Widows represented 20 basis points of this 37 basis
point reduction, with the residual 17 basis point decrease in
the margin reflecting the increasingly competitive operating
environment and a lower international net interest margin.
Excluding the funding cost of Scottish Widows, the group net
interest margin in the second half of 2000 was 3.67 per cent,
compared with 3.70 per cent in the first half of the year.
2000 1999
£m £m
Net interest income 4,587 4,783
Average balances
Short-term liquid assets 2,060 1,985
Loans and advances 123,317 116,965
Debt securities 5,992 5,038
Total interest-earning assets 131,369 123,988
Financed by:
Interest-bearing liabilities 118,348 107,631
Interest-free liabilities 13,021 16,357
Average rates % %
Gross yield on interest-earning assets 8.41 8.43
Cost of interest-bearing liabilities 5.46 5.27
Interest spread 2.95 3.16
Contribution of interest-free
liabilities 0.54 0.70
Net interest margin 3.49 3.86
Net interest margin, excluding funding cost
of Scottish Widows 3.69 3.86
Note: Payments made under cash gift and discount mortgage
schemes are amortised over the early redemption charge period,
being a maximum of 5 years. If these incentives had been fully
written off as incurred, group and domestic net interest income
would have been £65 million lower in 2000 (1999: £11 million
lower). The deferred element of the expenditure
amounting to £242 million at 31 December 2000 (31 December 1999:
£176 million) is included within prepayments and accrued income
in the balance sheet.
Page 29 of 45
LLOYDS TSB GROUP
Domestic net interest income
Domestic net interest income decreased by £198 million, or 5 per
cent, to £3,956 million, reflecting the £258 million
funding cost of Scottish Widows, and this represents 86 per cent
of total group net interest income.
Average interest-earning assets increased by 6 per cent to £111
billion. There was further growth in mortgages and other
customer lending.
The net interest margin decreased by 40 basis points to 3.58 per
cent, again partly reflecting the funding cost of Scottish
Widows, which caused a reduction of 23 basis points. In
addition, the increasingly competitive operating environment,
particularly for retail lending, and the higher cost of deposit
products in a higher average interest rate environment caused an
underlying reduction of 17 basis points in the net interest
margin. During the year the Group had strong growth in a number
of finer margin products, particularly mortgages and
preferentially priced savings accounts. Excluding the funding
cost of Scottish Widows, the domestic net interest margin in the
second half of 2000 was 3.80 per cent, compared with 3.83 per
cent in the first half of the year.
2000 1999
£m £m
Net interest income 3,956 4,154
Average balances
Short-term liquid assets 836 985
Loans and advances 105,856 99,985
Debt securities 3,882 3,272
Total interest-earning assets 110,574 104,242
Financed by:
Interest-bearing liabilities 99,220 89,515
Interest-free liabilities 11,354 14,727
Average rates % %
Gross yield on interest-earning assets 8.07 7.69
Cost of interest-bearing liabilities 5.01 4.31
Interest spread 3.06 3.38
Contribution of interest-free
liabilities 0.52 0.60
Net interest margin 3.58 3.98
Net interest margin, excluding funding
cost of Scottish Widows 3.81 3.98
Page 30 of 45
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