Preliminary Results

RNS Number : 4414Y
LSL Property Services
01 March 2012
 



For Immediate Release

1 March 2012

 

 

LSL Property Services plc ("LSL")

 

PRELIMINARY ANNOUNCEMENT

 

LSL Property Services plc, a leading provider of residential property services incorporating both estate agency and surveying businesses, announces preliminary results for the year ended 31st December 2011.

 

Highlights

 

Group

§ Group revenue increased by 6% to £218.4m (2010: £206.6m)

§ Group Underlying Operating Profit[1] was £31.1m (2010: £31.9m) and Underlying Operating Margin[2] was 14.3% (2010: 15.4%) after increased revenue investment of £6.1m into the Estate Agency Division[3].

§ Profit before tax decreased to £17.6m (2010: £36.0m) after net exceptional costs of £2.4m arising principally from the acquisition of Marsh & Parsons[4] (2010: exceptional gain of £10.2m arising principally from the acquisition of HEAL[5] and a one off profit of £3.9m on the sale of an investment)

§ Adjusted Basic Earnings Per Share[6] 21.0p (2010: 21.0p).  Basic earnings per share 12.9p (2010: 33.6p).

§ Final dividend proposed of 5.9p per share. Total dividend for the full year increased 4% to 8.7p per share (2010: 8.4p)

§ Continued strong cash generation. Net debt[7] increased by £33.5m to £38.4m (2010: £4.9m) after the acquisition of Marsh & Parsons for an initial consideration of £45.4m.

 

Surveying and Valuation Services Performance

§ Revenue decline of 5% primarily because of strong comparatives for certain key lenders. Revenue fell by 1.0% in the second half.

§ Underlying Operating Profit was £23.7m (2010: £27.3m).

§ Underlying Operating Margin 31.0% (2010: 33.7%) after continued investment in customer service.

§ Renewal of Barclays contract to June 2014.

§ Revenue from provision of surveying services to private buyers of £2.8m (2010: nil).

 

Estate Agency and Related Services Performance

§ Revenue increased by 13% to £141.8m (2010: £125.7m).

§ Underlying Operating Profit increased by 42% to £10.3m (2010: £7.2m) after a revenue investment of £6.1m in people and call centre.

§ Market share increased to 4.7% (2010: 4.5%) and pipeline growth of 7%.

§ Strong contribution from lettings with revenue up 20% to £29.6m (2010: £24.6m) and financial services revenue up 49% to £27.6m (2010:18.6m).

§ LSL acquired Marsh & Parsons in November 2011 for an enterprise value of £50m.

§ Marsh & Parsons is an excellent strategic fit for LSL providing exposure to the prime Central London market and offering a significant growth opportunity.

[1] Underlying Operating Profit is before exceptional costs, amortisation of intangible assets and share based payments

[2] Underlying Operating Margin is Group Operating Profit before exceptional costs, amortisation and share based payments shown as a percentage of turnover

[3] Estate Agency Division includes LSL's residential sales, lettings, asset management and financial services businesses

[4] Marsh & Parsons Limited

[5] Halifax Estate Agencies Limited

[6] The calculation of the Adjusted Basic Earnings per Share is given in note 3

[7] Net debt excludes loan notes issued on the acquisition of Marsh & Parsons as calculated in note 7



 

Commenting on today's announcement, Roger Matthews, Chairman, said:

"In a market where transaction levels remained exceptionally low, 2011 was a year of investment for the future and one of strong progress for the Group. We will continue to focus on growing market share and profitability in Estate Agency and on the retention of key lender clients for surveying and valuation services. There are also significant opportunities to build on the strong start made in providing surveying services to private buyers and to expand our presence in the prime central London market through Marsh & Parsons.

 

The Group is extremely cash generative and has a strong balance sheet. We will retain a prudent approach to leverage, which will place a premium on delivery of organic growth but with a scope for further acquisitions. The Group is well placed to increase shareholder value through the execution of this strategy."

 

For further information please contact:

Simon Embley, Group CEO

Steve Cooke, Group Finance Director

 

LSL Property Services plc

 

 

 

0207 382 0360



Richard Darby

Nicola Cronk

 

Buchanan

 

 

 

0207 466 5000

 

 

 

Notes to Editors

LSL Property Services plc is one of the leading residential property services companies in the UK and provides a broad range of services to its clients who are principally mortgage lenders, as well as buyers and sellers of residential properties. For further information, please visit our website: www.lslps.co.uk.



Chairman's Statement

 

Introduction

In a market where transaction levels remained exceptionally low, 2011 was a year of investment for the future and one of strong progress for the Group. LSL delivered a 6% increase in revenue to £218.4m (2010: £206.6m) and Underlying Operating Profit of £31.1m (2010: £31.9m) after increased investment of £6.1m in Estate Agency initiatives. We invested as planned in key programmes in the Estate Agency businesses to drive revenue growth and were able to increase both market share and profitability in this part of the Group. We were delighted to renew the Barclays surveying and valuation services contract and to make an encouraging start in delivering surveying services to private buyers. Our strong balance sheet and cash generation allowed us to take the opportunity of acquiring Marsh & Parsons which is an excellent strategic fit for LSL.

 

Marsh & Parsons gives our Estate Agency Division exposure to the prime Central London market through a business that has a consistent record of profitable growth, a balanced business model with an equal split of residential sales and lettings, and which is led by a high calibre management team.

 

Market transaction volumes for both Surveying and Estate Agency increased slightly during 2011 but are still at an extremely low point in the cycle and we are now entering a fourth year of trading at these levels. Repossession volumes fell slightly during the year which was somewhat surprising given the general difficulties in the housing market and the steady stream of disappointing economic news.

 

Financial Results

Group revenue increased by 6% to £218.4m (2010: £206.6m) generating Group Underlying Operating Profit of £31.1m (2010: £31.9m). Group Underlying Operating Margin decreased from 15.4% to 14.3%, after the planned investment of £6.1m in initiatives to increase Estate Agency market share over the medium term.

 

The Estate Agency Division increased Underlying Operating Profit by 42% to £10.3m (2010: £7.2m) a year when house purchase approvals fell by 4% in the first half of the year and then increased by 10% in the second half, resulting in a full year increase of 3% to 593,000 (2010: 575,000). Repossession volumes fell by 1% to 35,800 in the year (2010: 36,300). The Estate Agency Division outperformed the market through continued profit improvement in the ex HEAL branches, market share gains, strong growth in Lettings and Financial Services and benefits from the first year of integration of our mortgage intermediary businesses which were acquired in 2010.

 

The Surveying Division traded well in a difficult market. Although total mortgage approvals increased by 2% to 1.2m (2010: 1.2m) this included a 14% increase in remortgages to 387,000 (2010: 339,000), the majority of which did not result in a physical valuation. Surveying revenue decreased by 5% and Underlying Operating Profit decreased by 13% to £23.7m (2010: £27.3m) with Underlying Operating Margin of 31.0% (2010: 33.7%). The revenue decline occurred mostly in the first half during which many of our key lender clients were trading against particularly challenging comparatives. In addition, profitability and margin were impacted by continued investment in industry leading service levels.

 

Professional Indemnity ('PI') claims in the market have continued at high levels especially relating to valuations undertaken in the period between 2005 and 2007. There has been a net reduction in the provision for inaccurate valuations to £9.6m (2010: £10.9m) as a result of the increase relating to new and possible expected claims being offset by the settlement of a number of existing claims. While the income statement charge in 2011 was in line with budgeted levels, cash payments for settlement of claims have run at a higher rate particularly in the second half.

 



 

Profit before tax, amortisation and exceptional costs was £28.5m (2010: £33.9m). The prior year included a one-off gain on the sale of an investment amounting to £3.9m. Acquisition costs relating to Marsh & Parsons contributed to an overall net exceptional cost of £2.4m (2010: exceptional profit £10.2m). The 2010 net exceptional profit was mostly as a result of the acquisition of the assets of HEAL. Amortisation during the year was £8.5m (2010: £8.1m) giving a profit before tax of £17.6m (2010: £36.0m). The profit after tax was £13.2m (2010: £34.5m). On an adjusted basis, earnings per share, benefitted from a lower tax rate and was flat at 21.0p (2010: 21.0p).

 

Cash generated from operations before exceptional costs was £22.4m (2010: £30.7m) after capital expenditure of £3.2m (2010: £5.0m) and revenue investment in the Estate Agency initiatives of £6.1m (2010: nil). Cashflow was lower compared to the previous year because of an increase in working capital driven by the loss of HIPs income, an increase in deferred marketing fees, higher PI cash payments and investment in Asset Management work in progress. Without the acquisition of Marsh & Parsons, the strong cashflow would have resulted in net debt improving from £4.9m at 31st December 2010 to net cash of £7.1m even after payment of £1.1m for a number of lettings businesses, investment in joint ventures of £0.7m and an increase in dividends paid in the year of £0.8m. After the payment of an initial cash consideration of £45.4m for Marsh & Parsons, acquisition costs paid of £0.9m and cash acquired of £5.7m; net debt was £38.4m as at 31st December 2011 (2010: £4.9m).

 

Dividend

As a result of the strong underlying profitability of the Group and the Board's view of future prospects for the business following the many positive developments during 2011, a maintained final dividend of 5.9p per share will be proposed to shareholders at the forthcoming AGM, bringing the total dividend for 2011 to 8.7p per share. This represents a 4% increase on the 2010 dividend of 8.4p per share. The proposed dividend payment is slightly higher than our previously stated policy of applying a dividend payout ratio of between 30% to 40% of Group Underlying Operating Profit after interest and tax and reflects our confidence in the future and cash generative characteristics of the Group The ex dividend date for the final dividend is 28th March 2012 with a record date of 30th March 2012 and a payment date of 27th April 2012. Shareholders have the opportunity to elect to reinvest their cash dividend and purchase existing shares in LSL through a dividend reinvestment plan.

 

Developments

In Surveying we have continued to invest in industry leading solutions and service levels and have secured a number of key contract renewals during the period, most notably extending our relationship with Barclays for the provision of UK residential survey and valuation services for a new 30 month term from January 2012.

 

We are particularly pleased with the progress we have made during 2011 in expanding the provision of surveying services for private buyers. This is a key strategic initiative for the Group and has delivered revenue of £2.8m in the year. This result has primarily been achieved by accessing private buyers through Group distribution channels.  We are now expanding our product range and distribution channels.

 

The Estate Agency Division has performed well in a market in which mortgage approvals increased by 3%, although all of the increase occurred in the final four months of the year. The typical three month lag between a mortgage approval and house completion resulted in market completions falling by an estimated 5% year on year.  Our market share has increased from 4.5% in 2010 to 4.7% in 2011 but was somewhat depressed by the significant increase in mortgage approvals in the final few months of the year, the benefit of which will not be felt until early 2012. The market share increase has been driven by the £6.1m investment made in branch management, 'The Bridge' call centre and in additional online activity. We are well placed going into 2012 with the pipeline 7% higher in December 2011 than in December 2010.



 

Lettings and Financial Services income streams have grown by 20% and 49% respectively during the year with a particularly strong contribution from the ex HEAL branches. More generally, the ex HEAL business contributed an improvement in operating profit of £3.2m in 2011 compared to 2010.

 

A key development for the Estate Agency Division was the acquisition of Marsh & Parsons which has an excellent geographic and strategic fit with LSL. It gives LSL exposure to the prime Central London market where volumes and commission rates have been consistently strong compared to other parts of the UK. The business represents a trusted premium brand with consistently high customer satisfaction levels and is led by a high quality and experienced management team who have an excellent track record and have built a business model balanced equally between residential sales and lettings. The management team has exciting growth plans for the future including two new openings during 2012. In addition, LSL is prepared to augment these plans with 'bolt on' acquisition opportunities where appropriate.

 

Our Asset Management business increased its market share once again. Although Asset Management income of £13.9m was the same as in the prior year (2010: £13.9m) this was against a reduction of 1% in market volumes. When combined with Lettings income of £29.6m (2010: £24.6m) this resulted in total counter cyclical income of £43.5m (2010: £38.5m) which is a now a key profit driver for LSL. Lettings income accounted for 21% of total Estate Agency revenues in 2011 (2010: 19%) and this is expected to increase further during 2012.

 

Corporate Governance and Board

The Board is committed to high levels of corporate governance as defined by the June 2010 UK Corporate Governance Code. We conduct an annual review of matters reserved for the Board and we have reviewed the terms of reference of its Committees during the year. We will be adopting the practice of all our Directors standing for re-election at this year's AGM.

 

The Nominations Committee have considered at length the composition of the Board, the balance of skills and experience required to optimise shareholder value, and its policy on diversity. In this context, I am delighted that we recently announced the appointment of Helen Buck as an additional Non executive Director with effect from 1st December 2011. Helen is currently on the Board of Sainsbury's Supermarkets Limited as Retail Director and previously held senior retail and marketing positions at Marks & Spencer PLC and Safeway PLC.  I am sure Helen will make a valuable contribution to the Board and to the growth of the business. Amongst our Non Executive Directors, we have experience in surveying, financial services, residential housing building, retail and marketing, operations, business services, entrepreneurial private and public companies and finance.

 

We have also recognised the benefits of gender diversity on the Board. We now have two female Directors representing 22% of the Board.  We have also reviewed gender diversity across the management teams within the Group businesses through a gender diversity survey. I am reassured by the feedback as it confirms that the Group is sufficiently diverse and positive to our female employees  We do not believe in setting targets for the number of female directors on the Board and while we will continue to appoint on merit, I will ensure that our searches take into account diversity.

 

I also continuously review and encourage feedback on the effectiveness of the Board and undertake an annual evaluation. Whilst no significant issues requiring action arose from these evaluations, a number of recommendations were made to further improve the effectiveness of the Board.

 

People

The Group expanded further during 2011 through both investment in our existing businesses and through acquisitions. I would like to extend a very warm welcome to all new colleagues and wish them well in their careers with the group. In total, the number of Group employees increased by 341 (8%) to 4,831 (2010: 4,490).

 

This has been another particularly challenging year and our Group revenues have been underpinned by exceptional customer service in the face of ever increasing competition in a low transaction environment. Such service is dependent on the skills and efforts of our employees and I would like to thank them all for the tremendous commitment they have shown during the year.

 

Current trading and outlook

Housing transaction volumes remain at less than half of normal historic levels and the Group retains a cautious view of 2012. The housing market is now entering a fourth year that will be impacted by a shortage of available mortgage finance added to which the ongoing general economic uncertainty is adversely impacting consumer confidence.

 

Against this difficult backdrop the Group will continue to focus on growing market share and profitability in Estate Agency and on the retention of key lender clients for Surveying and Valuation Services. There are also significant opportunities to build on the strong start made in providing surveying services to private buyers and to expand our presence in the prime Central London market through Marsh & Parsons.

 

Activity levels to the end of February 2012 are in line with our expectations with market volumes still constrained. We are making further progress as planned with our organic growth initiatives across the Group and Marsh & Parsons is trading well.

 

The Group is extremely cash generative and has a strong balance sheet. We will retain a prudent approach to leverage which will place a premium on delivery of organic growth but with scope for further acquisitions. The Group is well placed to increase shareholder value through the execution of this strategy.

 

 

 

Roger Matthews

1st March 2012

 



 

Surveying and Valuation Services

 

In 2011 e.surv Chartered Surveyors renewed a major contract with a key lender client and continued to develop services for the private survey market.

 

Financial

2011
£m

2010
£m

Revenue

76.6

80.9

Operating expenditure

(52.9)

(53.6)

Underlying Operating Profit

23.7

27.3




KPIs



Profit margin (%)

31%

34%

Jobs Performed (000s)

500

531

Revenue from private surveys (£m)

2.8

-

Income per job (£)

153

153

Professional Indemnity insurance provision (£m)

9.6

10.9

Underlying Operating Margin

31%

34%

Number of surveyors

425

412

 

Surveying Division Performance

While total mortgage approvals during 2011 increased by 2% to 1.2m, this included a 14% increase in remortgages, not all of which result in a physical valuation. In addition, key lender clients were trading against challenging comparatives, particularly in the first half of the year.  Against this backdrop the Surveying Division has traded well.  Turnover fell by 5% to £76.6m (2010: £80.9m) with the total numbers of jobs performed reducing by 6% to 500,000 (2010: 531,000).  The Division made excellent progress in developing surveying services for private buyers and delivered revenue of £2.8m in the year (2010: nil).

 

Underlying Operating Profit reduced by 13% and the Underlying Operating Profit margin decreased to 31% (2010: 34%) which reflected both the overall revenue decline and further investment in provision of high service levels for all lender clients.  As part of this investment there was a switch towards the use of employed surveyors rather than contractors and the total number of employed surveyors increased to 425 (2010: 412). 

 

PI claims in the market have continued at high levels especially relating to valuations undertaken in the period between 2005 and 2007. There has been a net reduction in the provision for inaccurate valuations to £9.6m (2010: £10.9m) as a result of the increase relating to new and possible expected claims being offset by the settlement of a number of existing claims. While the income statement cost in 2011 was in line with budgeted levels, cash payments for settlement of claims have run at a higher rate particularly in the second half.

 

Surveying Developments

2011 saw a successful start to the delivery of our private survey initiative and levels of revenue and margin have exceeded expectations. The Group has an unparalleled potential distribution network for private surveying services including other key lender clients, the Group's Estate Agency branch network including, online activity, direct marketing and through the e.surv Chartered Surveyors and Barnwoods brands. We will be accelerating the roll out of our offer through additional distribution channels during 2012.

 

 

e.surv Chartered Surveyors successfully renewed the Barclays surveying and valuation services contract for a 30 month term commencing from 1st January 2012.  This was an excellent achievement in what continues to be very uncertain market conditions and is a reflection of our market leading service levels.  The C&G contract contributed £12.5m of turnover in 2011 compared to £13.6m in 2010 due to the impact of Lloyds Banking Group's mortgage strategy and is due for renewal in July 2012.

 

The Surveying Division has a number of key relationships which are managed both on an exclusive basis and through panel management arrangements. We continue to remain committed to providing excellent quality advice and service levels to all lender clients and have underpinned this with further investment during the year.

 

Feedback from both our lender clients and private customers is consistently positive and we particularly differentiate ourselves on meeting demanding key service measures.  For lender clients these include turnaround time for valuations reflecting our use of innovative technology, the flexibility of our panel management arrangements and assisting lenders in the management of the risk of mortgage fraud. Our Surveying Division's risk management arrangements have been widely acknowledged by our lender clients as being market leading and unique.

During 2011 e.surv Chartered Surveyors' risk management and relationship management arrangements have received recognition through the nomination for the Managing Partners and European Leadership Awards  and the CCR Credit Excellence Awards. Further details relating to these nominations are set out below together with details of how we manage customer relationships.

Looking forward, we expect the tough market conditions combined with the ongoing cycle of key contract renewals to increase pressure on margins in this division but in the medium term we expect to be able to mitigate this margin pressure by capitalising on what is a major opportunity to not only claim a significant share of the current private survey market and also to expand the market through education of customers.

 

e.surv Chartered Surveyors Achievements & Awards 2011 & 2012

e.surv Chartered Surveyors, LSL's largest surveying business, has achieved a number of awards and accreditations:

Mortgage Strategy Awards 2012

e.surv Chartered Surveyors received the Best Surveyor/Valuer award on 28th February 2012.

Marketing Week Engage Awards 2011

e.surv Chartered Surveyors was a finalist in the Design category at the 2011 Marketing Week Engage Awards - a great achievement for competing against the biggest brands in the industry.

Sunday Times - Best Companies 2012 - one to watch

e.surv Chartered Surveyors received this award in February 2012, having come extremely close to being in the top 100 in 2011.

IIP Accreditation                                                                                 

The Investors In People accreditation was achieved at e.surv Chartered Surveyors' Head Office location in Kettering.

Mortgage Strategy Awards 2011 - Finalist for Best Surveyor/Valuer 

e.surv Chartered Surveyors was a finalist and came second in the Best Surveyor/Valuer category at the Mortgage Strategy Awards.



 

Managing Partners and European Leadership Awards 2012 Best Innovation in Client Service or Relationship Management Nominee

Having been listed as a finalist at the MPF European Practice Management Awards for Risk Management in 2011, e.surv Chartered Surveyors has once again received a nomination in 2012. This time the nomination for the Managing Partners and European Leadership Awards relates to client services and relationship management. These awards recognise the integrated and embedded approach and active involvement to relationship management promoted by e.surv Chartered Surveyors.

BSi ISO 9001 Accreditation Extended

e.surv Chartered Surveyors once again secured an extension to its ISO 9001:2008, which was originally achieved in 1996. e.surv Chartered Surveyors again conformed 100% to the requirements of the internationally recognised standard, when independently reviewed by the leading global provider of standards and certification body, British Standards Institution (BSi). This also covers quality management systems, maintained by the International Organisation for Standardisation.

CCR Credit Excellence Awards 2011

e.surv Chartered Surveyors was selected as a finalist in the CCR Credit Excellence Awards 2011 in the category for "Credit Excellence in Risk". The position within this category was awarded for continued development of risk management and mitigation controls to support its lender clients.

 

"e.surv Chartered Surveyors is objectively recognised by our clients and professional indemnity insurers as leading the way in the management of risk within the Surveying Industry. The business embraces risk management as a tool to "de-risk" the business, derive a unique selling point and secure new and strengthen existing client contractual relationships."

 



Estate Agency and Related Services 

In 2011 LSL acquired Marsh & Parsons in line with our acquisition strategy to expand our presence in the prime Central London residential sales and lettings markets

 


Actual - including Marsh & Parsons

Like-for-like - excluding Marsh & Parsons

Financial

2011
£m

2010
£m

%
change

2011
£m

2010
£m

%
change

Exchange fees

56.8

52.4

9%

54.8

52.4

5%

Lettings income

29.6

24.6

20%

29.1

24.6

18%

Asset management income

13.9

13.9

0%

13.9

13.9

0%

Financial Services income

27.6

18.6

49%

27.6

18.6

49%

Other income1

13.9

16.2

-14%

13.8

16.2

-14%








Total income

141.8

125.7

13%

139.2

125.7

11%

Operating expenditure

(131.5)

(118.5)

11%

(129.5)

(118.5)

9%

Underlying Operating Profit

10.3

7.2

42%

9.7

7.2

34%








KPIs







Exchange units

27,643

25,766

7%

27,540

25,766

7%

Market Share

4.7%

4.5%

4%

4.64%

4.48%

4%

Underlying Operating Margin

7.2%

5.8%

26%

7.0%

5.8%

21%








 

1   'Other income' includes franchising income, conveyancing services, Energy Performance Certificates, Home Reports, utilities and other products and services to clients of the branch network.

 

Estate Agency Performance

The Estate Agency Division acquired Marsh & Parsons in November 2011 and the trading has so far had a small impact on the overall performance of the division but is expected to have a significant impact in 2012. Therefore the results are presented on both an actual and like-for-like basis (excluding Marsh & Parsons). Further details about Marsh & Parsons are set out below and in the Circular to Shareholders dated 4th November 2011, which is available at www.lslps.co.uk/investors-relations/investor-communications.

 

The Estate Agency Division delivered a strong performance in 2011 with excellent growth in lettings and financial services income streams.  The number of mortgage approvals for house purchases increased by 3% to 593,000 (2010: 575,000) which compares to historic normalised levels of 1.2m.   The increase in approvals all occurred in the final four months of the year and the typical three month lag between a mortgage approval and house purchase completion actually meant that market completions in 2011 fell by an estimated 5% year on year.

 

Against this background, total Estate Agency income increased by 13% to £141.8m (2010: £125.7m) and on a like-for-like basis by 11% to £139.2m (2010: £125.7m).  Underlying Operating Profit increased by 42% to £10.3m (2010: £7.2m) and on a like for like basis by 34% to £9.7m (2010: £7.2m) after investment of £6.1m in people and the new call centre.  The HEAL business which was acquired in January 2010 delivered a break even performance in 2011 (2010: £3.2m operating loss) driven by significant increases in Lettings and Financial Services income in the ex HEAL branches. These income streams have also increased in the original, non HEAL branches and this is discussed later in this review.

 



 

The acquisition of Marsh & Parsons provides a business with an excellent geographic and strategic fit for LSL.  It gives LSL exposure to prime Central London property market where volumes and commission rates have been consistently high and strong compared to other parts of the UK.  For the short period between acquisition and the year-end, Marsh & Parsons has traded in line with the Directors' expectations. The management team at Marsh & Parsons is very experienced, has built a business model balanced equally between residential sales and lettings and has an excellent track record in delivering growth. 

 

Estate Agency Branches

Your Move, Reeds Rains and the LSLi brands all continued to perform well during a year in which mortgage approvals reduced in the first half year and then increased significantly in the final four months.  LSL has historically measured market share by comparing exchanges against house purchase mortgage approvals data issued by the Bank of England.  Using this measure our market share increased from 4.5% to 4.7% in 2011.  However, taking into account the three month time lag between mortgage approval and house purchase completions, market completions fell by an estimated 5% in 2011.  Our market share of 4.7% was depressed by the significant increase in mortgage approvals in the final months of the year, the benefit of which can be seen in the 7% year on year increase in the pipeline. This increase in market share in our Estate Agency Division has mainly been driven by the investment in people and the new call centre.

 

Counter Cyclical Income

The counter cyclical income streams of Lettings and Asset Management are particularly important to LSL in depressed market conditions. In 2011 LSL has focussed on growing lettings income especially in the ex HEAL branches to minimise the impact of the market downturn.  During 2011 like-for-like Lettings income grew by an impressive 18%.  Despite the uncertain economic conditions impacting the housing market and the steady stream of disappointing economic news the repossessions volume fell by 1% to 35,800 in 2011 (2010: 36,300).  We are pleased that our market share in Asset Management has increased during the year with revenue remaining at £13.9m (2010: £13.9m) in a declining market.  Our Asset Management business is well positioned to capitalise on an increase in repossession volumes when they eventually occur.

 

Financial Services

Financial services income has increased by 49% in 2011 to £27.6m (2010: £18.6m).  This was due to a combination of increase in financial services income from the residential sales branches and also full year revenue benefit from the acquisition of the Home of Choice network, (which was acquired by First Complete in May 2010) and Pink Home Loans (acquired in November 2010).  We have now successfully integrated the 2010 acquisitions and simplified our regulatory operating model with Your Move and Reeds Rains becoming the appointed representatives of First Complete.  Total gross mortgage lending arranged through our financial services network in 2011 was £6.8 billion (2010: £2.6 billion). 

 

Developments

The key Estate Agency developments during 2011 were the continued focus on execution of the market share growth initiatives started in 2010 and also the acquisition of Marsh & Parsons. 

 

The market share growth initiatives have been built on the platform of an Estate Agency branch network which had been expanded by the acquisition of the HEAL business in January 2010. Following a successful integration of HEAL, all branches have offered a service covering Residential Sales, Lettings and Financial Services since mid 2010. Lettings and Financial Services growth has been targeted with excellent results and is on track to follow a three to five year growth maturity curve with prospects enhanced by favourable conditions in the lettings market. In addition, a number of individual lettings books have been acquired in various locations across the country on a tactical basis.

 

The key element of the organic growth initiative was to increase market share in Residential Sales. The initiative was started in 2010 with refurbishment of all branches and with investment in people at the branch level. This has continued during 2011 and in January 2011 our new call centre 'The Bridge', was opened. 'The Bridge' operates to help generate instructions for the branches and has had a very successful first year. Overall, market share has increased from 4.5% to 4.7% during the year and pipelines in December 2011 were 7% higher compared to December 2010.

 

We have also been aiming to increase our market share of higher value properties, against the backdrop of Your Move and Reeds Rains typically selling houses at the national average house price of circa £160,000. This has proved more difficult in the prevailing market conditions and while we have had some success this area remains a major opportunity for the future.

 

Marsh & Parsons

In November 2011, LSL acquired Marsh & Parsons, which is a leading London estate agency operating a premium brand in the mid-segment of the prime Central London property market where sale volumes have been robust and commission rates consistently strong in comparison with other parts of the UK.

 

About Marsh & Parsons

Headquartered in Hammersmith, Marsh & Parsons is a leading premium brand London estate agency operating exclusively in the prime London housing market of Central and South West London from its fourteen branches. It was originally established in 1856 when its founder, William T Marsh, established an estate agency on Kensington High Street.

 

From its inception, the firm has established itself as one of the leading residential estate agents in Central London and it is one of the longest established estate agents in the Royal Borough of Chelsea and Kensington. Marsh & Parsons' fourteen branches offices are based in Balham, Barnes, Battersea, Brook Green, Chelsea, Clapham, Fulham, Holland Park, Kensington, Little Venice, North Kensington, Notting Hill, Pimlico and there is also a virtual office in Mayfair.

 

The customer offering is predominantly residential sales and lettings services, but it also includes corporate relocation services, property management, residential development, advisory services and professional valuation services.

 

In June 2005, Marsh & Parsons was acquired by Sherry FitzGerald (Ireland's largest estate agency group) under the leadership of Peter Rollings (previously the Managing Director of Foxtons) and Liza-Jane Kelly. Since then, Marsh & Parsons has grown rapidly (turnover has increased from £10.4m in 2006 to £23.3m in 2010) following the opening of new branches and the acquisition and rebranding of Vanstons in 2007.

 

In 2010, Marsh & Parsons won the Sunday Times ''Best Medium Sized London Agency'' award, as well as the ''Best Medium Sized UK Agency'' award and the ''Best Overall UK Estate Agency'' award. It holds memberships of both the Association of Residential Lettings Agents (ARLA) and The Property Ombudsman (TPO).

 

Marsh & Parsons had 208 full time equivalent employees as at 31st December 2011.

 

The Acquisition

Marsh & Parsons was formerly a subsidiary of Sherry FitzGerald which owned 72% of the entire issued share capital, with the remaining 28% of the issued share capital being owned by the Marsh & Parsons Management Shareholders.  Following LSL's acquisition, the Marsh & Parsons Management Shareholders have remained with the business and, as part of their commitment they have reinvested 50% of the net consideration that they received (£6.5m) back into the business.

 

The enterprise value of the acquisition was £50.0m. After accounting for cash and excess working capital of approximately £3.1m, LSL paid a total consideration of £53.4m (before fair value adjustment to loan notes), which was satisfied by £45.4m in cash, £7.6m in loan notes and £0.4m in Growth Shares for the entire issued share capital of Marsh & Parsons.

 

Marsh & Parsons Management Shareholders have been incentivised to grow the profitability of the business through the allocation of the £0.4m of Growth Shares which can be sold to LSL at any time between 31st March 2016 and 1st April 2020.

 

The transaction was funded using LSL's existing bank facility and is expected to significantly enhance adjusted earnings per share for LSL's shareholders in 2012.

 

Benefits of the Acquisition

The Directors believe that the transaction has a compelling strategic and financial rationale, with significant benefits for LSL's shareholders. The London estate agency market has historically proven to demonstrate more robust features through the property cycle. The acquisition of Marsh & Parsons provides LSL the opportunity to significantly increase its exposure in this key geographical location, and provides a vehicle to capitalise on further expansion opportunities in London and, in the medium term, to benefit from the market recovery.

 

Following the acquisition, Marsh & Parsons continues to operate independently as a separate business and brand within the Group, which already operates a number of estate agency brands and businesses.

 

The key benefits which flow from the transaction can be summarised as follows:

 

a.    The transaction provides LSL with a presence in the mid-segment of the prime Central London estate agency market. Marsh & Parsons is geographically complementary to LSL's existing estate agency footprint and provides the wider Group with greater coverage of the UK property market.

 

b.    The London property market has historically shown more robust characteristics than the wider UK property market, though transaction levels are still circa 40% lower than peak levels in 2007. The higher proportion of cash sales and greater participation of foreign buyers provide the London property market with higher levels of growth during stronger economic periods but also more resilience against restricted mortgage availability and general economic weakness. More generally, limited housing supply and strong demand for properties from both domestic and foreign buyers contribute to the inherent attractiveness of the London market.

 

c.     The Marsh & Parsons business model is to drive revenue across both residential sales and lettings in order to reduce exposure to the natural cyclicality of the property market. This has been achieved and revenue in 2010 was broadly evenly split between residential sales and lettings.

 

d.    Marsh & Parsons represents a trusted premium brand, established for over 150 years, which enjoys excellent customer satisfaction levels, enabling Marsh & Parsons to increase its market share by 66% since 2005, including the period of the recent market downturn.

 

e.    LSL has gained a high quality, dynamic and experienced management team with an outstanding record of delivering strong and profitable growth against the backdrop of challenging market conditions. The team is led by Chief Executive Peter Rollings, who has over 25 years' experience of successfully growing estate agency businesses in the London market with both Foxtons and Marsh & Parsons, and Liza-Jane Kelly, who has over 18 years in the property market including experience with Sherry FitzGerald, Hamptons International and Marsh & Parsons. The Marsh & Parsons Management Shareholders remain committed to and will be reinvesting in the business.

 

f.     The Marsh & Parsons Management Shareholders have exciting growth plans for the business which builds on their recent track record of doubling their number of offices. The next stage of the business plan includes increasing market share across the existing portfolio and further roll out of new offices across prime areas of London together with further bolt on acquisition opportunities.

 

g.    While Marsh & Parsons will operate independently within the Group, there will be opportunities for synergies. LSL has a strong track record of encouraging its separately branded estate agency businesses to share best practice and, in particular, there may be opportunities for Marsh & Parsons to further develop certain revenue streams. In addition, it is possible that some existing LSL estate agency branches in London could be rebranded Marsh & Parsons.

 

h.    In a challenging London market, Marsh & Parsons has demonstrated an excellent track record of delivery since 2005 through its investment in people, market, business model and brand. During this period, its market share has increased by 66%, revenue has increased by 53% per annum (compound annual average growth rate) and the operating result has improved from a loss of £0.6m in 2005 to a profit before tax of £6.3m in 2010. The business has also delivered excellent cash conversion during this time with high margins and relatively low levels of capital expenditure.

 

Regulation

First Complete, Advance Mortgage Funding and BDS Mortgage Group are all directly authorised by the Financial Services Authority in relation to the sale of mortgage, pure protection and general insurance products.  Your Move and Reeds Rains along with the LSLi subsidiaries are all appointed representatives of First Complete, while Linear is an appointed representative of Advance Mortgage Funding for mortgage and insurance business and also an appointed representative of Openwork (for investment business). Reeds Rains is also an appointed representative of Letsure for the sale of rent indemnity insurance.

 

As a result of Linear's appointment by Openwork, LSL has a small indirect shareholding of Openwork.

 

 

Estate Agency and Related Services Awards 2011 & 2012:

The Estate Agency businesses, achieved the following industry awards demonstrating LSL's continued commitment to customer services:

 

The Sunday Times Estate Agency of the Year Awards are now a recognised benchmark for excellence throughout the estate agency industry. Competition is fierce from estate agencies nationwide and an award is a great achievement.

Your Move

Sunday Times Estate Agency of the Year Awards 2011:

Gold- Best Marketing

Silver - Best Financial Services

Sunday Times Lettings Agency of the Year Awards 2011:

Bronze - Best Property Management

Bronze - Best Lettings Franchise

Reeds Rains

Sunday Times Estate Agency of the Year Awards 2011:

Shortlisted Best Financial Services Provider

Marsh & Parsons

The Negotiator Awards 2011 - Quadruple Winners

At the 2011 Negotiator Awards Marsh & Parsons were winners of four categories - National Lettings Agency of the Year, Marketing Team of the Year, Leader of the Year, and named as overall "most admired estate agency" earning the Supreme Agency of the Year title.  

National Lettings Agency of the Year - the judges were particularly impressed with Marsh & Parsons' newly launched initiatives, including an international desk offering 20 different languages and the 2012 Olympic Accommodation service run by their Corporate & Relocation Services team.

Marketing Team of the Year - Marsh & Parsons were particularly commended for their 0% campaign, designed to introduce the Marsh & Parsons' brand in areas where they were relatively unknown.

Leader of the Year - Peter Rollings, Chief Executive of Marsh & Parsons was announced as 2011's Estate Agency 'Leader of the Year'. The judges were impressed with his transformation of the Marsh & Parsons' brand, as well as his ability to get the best out of his employees, who "praise their leader for his energy, enthusiasm and commitment, but above all, for his passion for the business".

Overall Supreme Agency of the Year - this award is judged by The Negotiator's 'special academy' comprising 50 of the UK's leading property professionals, including Marsh & Parsons' rivals.

Sunday Times Lettings Agency of the Year Awards 2011 - Winner  

Gold - Best Medium Letting Agent in London

Intercounty

Sunday Times Estate Agency of the Year Awards 2011 - Winner

Cecil Jackson Cole Award for Social and Corporate Responsibility

The award recognised the work they have been doing with Shelter during 2011 and 2012.  The award helps to raise the profile of the issues related to homelessness and raise more money for the cause. Part of Intercounty's campaign included a sponsored sleep rough when some of the staff led by Greg Young, its MD undertook a 24 hour street collection outside three of its branches in aid of Shelter.

Pink Home Loans

Mortgage Strategy Awards 2011 and 2012 - Finalist 

Pink Home Loans was a finalist in both years in the Best Mortgage Network Category.

Linear Financial Services

Mortgage Strategy Awards 2012 and 2011 - Winner

Linear Financial Services was the winner in both years of the Best Broker for Protection award.



 

First Complete

Mortgage Strategy Awards 2012 - Winner

         First Complete won the Best Mortgage Network award

Mortgage Strategy Awards 2011 - Finalist 

First Complete was a finalist in the Best Mortgage Network category.

LSL Corporate Client Department (LSL CCD)

LSL CCD accredited to ISO 9001:2008

In 2011 LSL Corporate Client Department became the first corporate asset manager to be accredited to ISO 9001:2008 leading the way and setting standard in this field. This was achieved when LSL CCD was independently reviewed by the leading global providers of standards and certification body - the British Standards Institution (BSI). This also covers quality management systems maintained by the International Organisation for Standardisation.

Mortgage Finance Gazette Award 2011 - Winner

LSL Corporate Client Department became the winner in the Excellence in Treating Customers Fairly - Non Lenders category. It was noted that: "Treating customers fairly is embedded in the culture of the company from staff training systems, auditing and complaint handling."

St Trinity Asset Management

St Trinity accredited to ISO 9001:2008

In 2011 St Trinity Asset Management became the first part-exchange asset manager in the UK to secure ISO 9001:2008 accreditation, leading the way and setting standard in this field. This was achieved when St Trinity was independently reviewed by the leading global providers of standards and certification body - the British Standards Institution (BSI). This also covers quality management systems maintained by the International Organisation for Standardisation.

LSL - The Bridge

Sunday Times Estate Agency of the Year Awards 2011 - Finalist 

Bronze - Innovation

LSL Land & New Homes

Sunday Times Estate Agency of the Year Awards 2011 - Finalist 

Bronze - Best New Homes

 



Business Review - Financial Review

The key drivers of the financial performance of LSL are summarised below

 

Income statement

 

Revenue

Revenue increased by 6% to £218.4m in the year ended 31st December 2011 (2010: £206.6m).

 

Operating Expenses Excluding Exceptional Costs, Amortisation and Share Based Payment

Operating expenses increased by 7% to £189.0m (2010: £176.4m). This was mainly in the Estate Agency and Related Services Division and was due to higher revenue.  Average full time equivalent employees during the year was 3,930 (2010: 3,649).

 

Underlying Operating Profit

Group Underlying Operating Profit decreased by 2.6% to £31.1m (2010: £31.9m) with the Underlying Operating Profit margin of 14.3% (2010: 15.4%).

 

Exceptional Items

Acquisition costs of £1.6m relating to Marsh & Parsons contributed to an overall net exceptional cost of £2.4m (2010: exceptional profit £10.2m).

 

Net Financial Costs

Net financial costs (excluding exceptional finance costs) amounted to £1.8m (2010: £2.2m). The finance costs related principally to interest and fees on the revolving credit facility.

 

Taxation

The effective rate of corporation tax for the year was 24.6% (2010: 4%). The effective tax rate for the year was impacted by non taxable income for joint ventures and the impact of a rate change on the deferred tax liability.  Excluding this impact the effective tax rate is 27.8%.  The effective tax rate in the prior year was lower due to the impact of non-taxable income on profit made on disposal of the investment in Hometrack Data Systems Limited.

 

Adjusted Basic Earnings Per Share

The Adjusted Basic Earnings Per Share (as calculated in note 3) is 21.0p (2010: 21.0p). The Directors consider this provides a better and more consistent indicator of the Group's underlying performance.

 

Balance Sheet

Capital Expenditure

Total capital expenditure in the year amounted to £3.2m (2010: £5.0m). The capital expenditure predominantly comprised expenditure on investment in Estate Agency initiatives.

 

Financial Structure

As at 31st December 2011 net debt (excluding loan notes issued on the acquisition of Marsh & Parsons) was £38.4m (2010: £4.9m). LSL has a £75.0m revolving credit facility in place until March 2014 (2010: £75.0m). The net debt increase followed the payment of initial consideration of £45.4m for Marsh & Parsons and the payment of £1.1m for a number of lettings businesses, investment in joint ventures of £0.7m and an increase in dividend paid in the year of £0.8m.

 



 

Cash Flow

The Group produced £22.4m (2010: £30.7m) of operating cashflow after capital expenditure of £3.2m (2010: £5.0m) and revenue investment in Estate Agency initiatives of £6.1m (2010: nil).  Cashflow was lower compared to the previous year because of an increase in working capital driven by the loss of HIPs income, an increase in deferred marketing fees, higher PI cash payments and investment in asset management work in progress. Without the acquisition of Marsh & Parsons, the strong cashflow would have resulted in net debt improving from £4.9m in December 2010 to net cash of £7.1m even after payment of £1.1m for a number of lettings businesses, investment in joint ventures of £0.7m and an increase in dividends paid in the year of £0.8m. After the payment of initial cash consideration of £45.4m for Marsh & Parsons, acquisition costs paid of £0.9m and cash acquired of £5.7m net debt was £38.4m as at 31st December 2011.

 

Net Assets

The net assets as at 31st December 2011 were £72.4m (2010: £68.1m).

 

Treasury & Risk Management

LSL has an active debt management policy and due to the cash generative nature of the business and the cash paid for the initial consideration on the acquisition of Marsh & Parsons of £45.4m, the Group's net debt position (excluding loan notes issued on the acquisition of Marsh & Parsons) at 31st December 2011 is £38.4m (2010: £4.9m).  The Group has an interest rate swap in place which fixes the interest on borrowings up to £25m at an average rate of 2.93%. Which provides a degree of predictability on finance costs. LSL does not hold or issue derivatives or other financial instruments for trading purposes.

 

International Financial Reporting Standards (IFRS)

The Financial Statements have been prepared under IFRS as adopted by the European Union. LSL commenced reporting under IFRS from 1st January 2005.

 

Principal Risks & Uncertainties

LSL's risk management arrangements form an integral part to its overall framework for the management of risks and maintaining internal controls.  Through the framework, the Board continually identifies, evaluates and manages the principal risks and uncertainties faced by LSL and which could adversely affect its business, operating results and financial condition.

 

This risk management and internal controls framework includes:

 

a.    Ownership of the risk management and internal controls framework by the Board, supported by the Company Secretary, Head of Risk & Audit and the Group Financial Controller;

b.    A network of Risk Owners in each of LSL's business with specific responsibilities relating to risk management and internal controls;

c.     The documentation and monitoring of risks are recorded and managed through standardised risk registers which undergo regular reviews and scrutiny by local boards and the Head of Risk & Audit;

d.    The Board regularly reviews a consolidated risk register as part of planning and reporting cycle to ensure that risks which impact the Group are identified, monitored and mitigated; and

e.    Reporting by the Chairman of the Audit Committee to the Board on any matters which have arisen from the Audit Committee's review of the way in which the risk management and internal control framework has been applied together with any breakdowns in, or exceptions to, these procedures.



 

 

Listed below are the risks which the Board has identified as being significant, and therefore the principal risks and uncertainties faced by LSL, together with details of key mitigation initiatives, which are subject to regular review. 

 

Principal Risk & Uncertainty

Mitigation

The continued volatility and economic uncertainty within the UK. In particular, within the UK housing market, transaction volumes (both house purchase and remortgage) and house prices may adversely affect the profitability and cash flow of all our key brands and businesses.

 

 

The Board regularly focuses on counter-cyclical income streams to ensure that the growth in income in lettings and asset management set off the impact of reduced transaction numbers.

 

The Board regularly reviews trends in market volumes and decides whether any actions such as cost base reductions measures are required. 

 

The current economic uncertainty especially in the financial sector (both within the Eurozone and the UK) could also impact on lender behaviour and the availability of mortgage credit which will have a consequential impact on the housing market by impacting mortgage availability.

 

Following the acquisition of Marsh & Parsons, LSL now has a new exposure to the Central London property market.  While historically the London market has been more robust compared to the rest of the UK, there is a risk that the London market fails to grow or that LSL fails to maximise the potential growth.

 

The Group CEO, the Group Finance Director and the Executive Director for Estate Agency are all members of the Marsh & Parsons' board and their presence ensures the close monitoring of the company's performance.  Further, regular reviews of trends in market volumes are undertaken and decisions made on any cost base reductions measures.

 

Loss of key surveying or corporate services clients or contracts at their renewal date or significant reduction in volumes, either as a result of adverse market conditions, market consolidation, competition or inadequate service delivery.

 

There has been an increased investment in customer services to retain existing clients and attract new ones. In addition, we are continuing to develop our private survey proposition to provide an alternative income stream.

Liability for inaccurate professional services advice to clients (e.g. inaccurate valuations) together with the risk that LSL fails to maintain appropriate risk management arrangements.

 

Monitoring arrangements include oversight by the Board (including regular review of the PI provision) and appropriate quality controls and Internal Audit reviews of services provided on a sample basis.  There are also specific controls implemented within the Surveying Division which include a risk based criteria in the identification of transactions to be audited.

 

Failure to effectively deliver and manage the market share initiatives for Estate Agency.

 

Regular monitoring by the Board is undertaken on the Division's progress.

Changes in legislation or regulation or Government policy may impact on business results or the UK housing market in general.

 

LSL business units are supported by the Compliance and Legal Services teams who closely monitor any reform proposals.  Where appropriate Government departments and/or trade bodies are engaged in a dialogue.

 



 

 

LSL also faces other risks which, although important and subject to regular review, have been assessed as less significant and are not listed here.  This includes some risks which were reported in previous years' Annual Report & Accounts and which through changes in external factors and careful management are no longer material to the Group as a whole.

 

However, many risk factors remain beyond the direct control of LSL and the risk management framework and procedures can only provide reasonable but not absolute assurance that the principal risks and uncertainties are managed to an acceptable level.

 

Further information relating to the management of these risks and uncertainties is set out in the Corporate Governance Review (Internal Controls) of the Annual Report.

 

Relationships

The Corporate Social Responsibility (CSR) statement in the Annual Report details the arrangements for all LSL companies in relation to:

·     Employment (including Equal Opportunities);

·     Health, Safety & Welfare;

·     Environmental; and

·     Social and Community Interests (including social and ethical issues).

 

Other than our shareholders, LSL's performance and value are influenced by other stakeholders, principally our customers, suppliers, employees, Government and our strategic partners. LSL's approach with all these parties is founded on the principles of open and honest dialogue based on a mutual understanding of needs and objectives.

 

For example:

Lenders' relationships are managed via dedicated account managers.

Employees are managed and consulted both on an individual basis and via representative groups with LSL recognising Unite as an employee representative body.

Group companies participate in relevant trade associations and industry groups, such as Royal Institute of Chartered Surveyors (RICS), the Association of Mortgage Intermediaries (AMI), the National Association of Estate Agents (NAEA), the Association of Residential Lettings Agents (ARLA), National Federation of Property Professionals (NFoPP) and The Property Ombudsman (TPO), because these give us genuine access to customer views and decision makers in Government and other regulatory bodies.

Further, the Group aims to build partnerships with the communities in which it operates and to offer support in addition to providing employment and training, using local services and suppliers where possible and paying taxes.

 

Environmental Matters

LSL recognises that the environment has an intrinsic value, central to the quality of life and underpins economic development. LSL understands that its stakeholders are interested in how LSL manages its impact on the environment and how it is performing. Further, stakeholders may also provide LSL with views and opinions which can strengthen LSL's approach to environmental management. Accordingly, LSL is committed to communicating on environmental matters with all interested parties .Appropriate guidance and training is also provided to all employees to ensure they have an awareness of their impact on the environment and the role that they play in managing the impact.

 



 

Group Income Statement

for the year ended 31 December 2011

 



2011

2010


Note

£'000

£'000





Revenue

2

218,381

206,607





Operating expenses:




Employee and subcontractor costs


(124,786)

(115,763)

Establishment costs


(15,886)

(14,891)

Depreciation on property, plant and equipment


(2,581)

(1,748)

Other


(45,734)

(43,960)



(188,987)

(176,362)





Rental income


1,044

1,690





Group's share of profit after tax in joint ventures


679

-





Group operating profit before exceptional costs, amortisation and share-based payments



31,117

 

31,935





Share-based payments


(787)

(298)

Amortisation of intangible assets


(8,472)

(8,077)

Exceptional (cost)/profit

4

(2,214)

12,189

Gain on sale of available-for-sale financial assets


-

3,923

Group operating profit


19,644

39,672





Dividend income


-

516

Finance income


4

5

Finance costs


(1,874)

(2,228)

Exceptional finance costs

4

(182)

(2,007)

Net financial costs


(2,052)

(3,714)





Profit before tax


17,592

35,958





Taxation

6



  - related to exceptional costs


570

4,911

  - others


(4,927)

(6,334)



(4,357)

(1,423)





Profit for the year


13,235

34,535

Attributable to

    - Owners of the parent

    - Non-controlling interest


 

13,217

18

 

34,500

35









Earnings per share expressed in pence per share:




Basic

3

12.9

33.6

Diluted

3

12.9

33.4

Adjusted - basic

3

21.0

21.0

Adjusted - diluted

3

21.0

20.9

               


Group Statement of Comprehensive Income

for the year ended 31 December 2011

 



2011

2010


Note

£'000

£'000





Profit for the year


13,235

34,535





Recycling of unrealised gains reserve


-

(3,900)

Recycling of cash flow hedge


-

87

Income tax effect


-

(24)



-

63

Other comprehensive income for the year, net of tax


-

(3,837)





Total comprehensive income for the year, net of tax


13,235

30,698





Attributable to

    - Owners of the parent

    - Non-controlling interest

 


 

13,217

18

 

30,663

35

 

 

 

 


Group Balance Sheet

as at 31 December 2011

 



2011

2010


Note

£'000

£'000





Non-current assets




Goodwill

8

116,452

74,742

Other intangible assets


21,042

17,613

Property, plant and equipment


17,491

13,850

Financial assets


347

1,097

Investments accounted for using the equity method


1,768

-

Total non-current assets


157,100

107,302





Current assets




Trade and other receivables


28,681

25,136

Cash and cash equivalents

7

435

338

Total current assets


29,116

25,474

Total assets


186,216

132,776





Current liabilities




Financial liabilities

7

(2,246)

(92)

Trade and other payables


(46,603)

(45,085)

Current tax liabilities


(3,372)

(258)

Provisions for liabilities


(706)

(584)

Total current liabilities


(52,927)

(46,019)





Non-current liabilities




Financial liabilities

7

(46,782)

(5,155)

Deferred tax liability


(4,772)

(2,183)

Provisions for liabilities


(9,352)

(11,309)

Total non-current liabilities


(60,906)

(18,647)





Net assets


72,383

68,110





Equity




Share capital


208

208

Share premium account


5,629

5,629

Share-based payment reserve


912

1,014

Treasury shares


(2,747)

(3,139)

Retained earnings


68,328

64,363

Equity attributable to owners of parent


72,330

68,075

Non-controlling interests


53

35





Total equity


72,383

68,110

 

 

 


Group Cash Flow Statement

for the year ended 31 December 2011


31 December 2011

31 December 2010


£'000

£'000

£'000

£'000

Cash generated from operating activities






17,592


35,958





Adjustments to reconcile profit before tax to net cash from operating activities










Negative goodwill

-


(29,825)


Exceptional operating costs (excluding negative goodwill and share-based payments)

2,214


17,636


Gain on sale of available-for-sale financial asset

-


(3,923)


Amortisation of intangible assets

8,472


8,077


Dividend income

-


(516)


Finance income

(4)


(5)


Finance costs

1,874


2,228


Exceptional finance costs

182


2,007


Share-based payments

787


298




13,525


(4,023)

Group operating profit before amortisation and share-based payments


31,117


31,935

Depreciation

2,581


1,748


Share of results of joint ventures

(679)


-


Loss/ (gain) on sale of property, plant

and equipment

8


(17)




1,910


1,731

(Increase)/decrease in trade and other receivables

(2,054)


4,679


Decrease in trade and other payables and provisions

(5,359)


(2,675)

 

 



(7,413)


2,004

Cash generated from operations pre exceptional costs


25,614


35,670






Exceptional operating costs paid

(1,315)


(17,636)


Exceptional finance costs paid

-


(924)




(1,315)


(18,560)

Cash generated from operations


24,299


17,110






Interest paid

(1,422)


(1,957)


Tax paid

(3,235)


(3,485)




(4,657)


(5,442)

Net cash generated from operating activities


19,642


11,668






Cash flows from investing activities





Cash acquired on purchase of subsidiary undertaking

5,707


25,946


Purchase of subsidiary undertakings

(46,826)


(3,742)


Investment in joint venture

(671)


-


Dividends received from joint venture

332


516


Interest received

4


5


Purchase of property, plant and

equipment

(3,243)


(4,982)


Proceeds from sale of property,

 plant and equipment

-


738


Purchase of available-for-sale financial assets

-


(195)


Proceeds from sale of available-for-sale financial asset

1,962


1,961


Net cash generated from/(expended on) investing activities


(42,735)


20,247

 

Group Cash Flow Statement (continued)

for the year ended 31 December 2011

 

 

 


31 December 2011

31 December 2010


£'000

£'000

£'000

£'000











Cash flows from financing activities





Proceeds/ (repayment) of loans

32,939


(23,692)


Purchase of treasury shares (net of consideration received on reissue of treasury shares)

 

 

(804)


 

 

(597)


Dividends paid

(8,945)


(8,146)







Net cash generated from (used in) financing activities


 

23,190


 

(32,435)






Net increase/(decrease) in cash and cash  equivalents


 

97


 

(520)

Cash and cash equivalents at the beginning of the year


 

338


 

858

Cash and cash equivalents at the end of the year



435


 

338

 

 

 

 


 

Group Statement of changes in equity

for the year ended 31 December 2011

 

Year ended 31 December 2011


 

Share capital

Share premium account

Share- based payment reserve

Treasury shares

Retained earnings

 

Total equity

Minority interest

Total


£'000

£'000

£'000

£'000

£'000

£'000

£'000

£'000

At 1 January 2011

208

5,629

1,014

(3,139)

64,363

68,075

35

68,110

Profit for the year

-

-

-

-

13,217

13,217

18

13,235

Total comprehensive income

208

5,629

1,014

(3,139)

77,580

81,292

53

81,345

Purchase of treasury shares

-

-

-

(1,762)

-

(1,762)

-

(1,762)

Reissuance of treasury shares

-

-

(889)

2,154

(307)

958

-

958

Share-based payments

-

-

787

-

-

787

-

787

Dividend payment





(8,945)

(8,945)

-

(8,945)

At 31 December 2011

208

5,629

912

(2,747)

68,328

72,330

53

72,383

 

 

Year ended 31 December 2010

 


 

 

Share capital

 

Share premium account

Share- based payment reserve

 

 

Treasury shares

 

Unrealised

gains reserve

 

 

Hedging reserve

 

 

Retained earnings

 

 

Total equity

 

 

Minority interest

 

 

 

Total


£'000

£'000

£'000

£'000

£'000

£'000

£'000

£'000

£'000

£'000

At 1 January 2010

208

5,629

2,259

(2,805)

3,900

(63)

36,729

45,857

-

45,857

Profit for the year

-

-

-

-

-

-

34,500

34,500

35

34,535

Other comprehensive income

-

-

-

-

(3,900)

63

-

(3,837)

-

(3,837)

Total comprehensive income

208

5,629

2,259

(2,805)

-

-

71,229

76,520

35

76,555

Purchase of treasury shares

-

-

-

(1,007)

-

-

-

(1,007)

-

(1,007)

Reissuance of treasury shares

-

-

(1,543)

673

-

-

1,280

410

-

410

Share-based payments

-

-

298

-

-

-


298

-

298

Dividend payment

-

-

-

-

-

-

(8,146)

(8,146)

-

(8,146)

At 31 December 2010

208

5,629

1,014

(3,139)

-

-

64,363

68,075

35

68,110

 

 

 


 

Notes to the Preliminary Results

 

 

The financial information in this preliminary announcement does not constitute LSL's statutory financial statements for the year ended 31 December 2011 but has been extracted from the financial statements, and as such, does not contain all information required to be disclosed in the financial statements prepared in accordance with IFRS.

 

Statutory financial statements for this year will be filed following the Annual General Meeting. The auditors have reported on these financial statements. Their report was unqualified and did not contain a statement under section 498 (2) or (3) of the Companies Act 2006

 

1.     Basis of preparation

The accounting policies adopted are consistent with those of the previous financial year except for the adoption of new Standards and Interpretations as of 1 January 2011 which are applicable to the Group, as noted below:

 

The amendments to the following standards below did not have any impact on the accounting policies, financial position or performance of the Group:

 

·      IAS 32 Amendments to IAS 32 Classification of Rights Issue

·      IAS 24 Related Party Disclosures (Revised)

·      Improvements to International Financial Reporting Standards 2010

·      IFRIC 14 Amendments to IFRIC 14 - Prepayments of a minimum funding requirement

·      IFRIC 19 Extinguishing Financial Liabilities with Equity Instruments

·      IAS 39 Financial Instruments: Recognition and Measurement - Eligible hedged items (Amendment)

 

2.      Segment analysis of revenue and operating profit

For management purposes, the Group is organised into business units based on their products and services and has two reportable operating segments as follows:

 

·    The estate agency and related services provides services related to the sale and letting of housing.  It operates a network of high street branches. In addition, it provides repossession asset management services to a range of lenders. It also sells mortgages for a number of lenders and sells life assurance and critical illness policies, etc for a number of insurance companies via the estate agency branch and Linear network.  It also operates as a mortgage and insurance distribution company providing products and services to financial intermediaries. The results of the financial services segment, which does not meet the quantitative criteria for separate reporting under IFRS have been aggregated with those of estate agency and related services.

·    The surveying and valuation segment provides a professional survey service of domestic properties to various lending corporations and individual customers.

 

Each segment has various products and services and the revenue from these products and services are disclosed under the Business Review. 

 

Management monitors the operating results of its business units separately for the purpose of making decisions about resource allocation and performance assessment. Segment performance is evaluated based on operating profit or loss which in certain respects, as explained in the table below, is measured differently from operating profit or loss in the Group Financial Statements. Head office costs, Group financing (including finance costs and finance incomes) and income taxes are managed on a Group basis and are not allocated to operating segments.



 

2.         Segment analysis of revenue and operating profit (continued)

 

 

The following table presents revenue and profit information regarding the Group's operating segments for the financial year ended 31st December 2011 and financial year ended 31st December 2010 respectively.

 

Income statement  information

Estate agency and related services

£'000

Surveying and valuation services

£'000

 

 

 

Unallocated £'000

 

 

 

Total

£'000






141,811

76,570

-

218,381






Segmental result:





 - before exceptional costs,  

      amortisation and share-based    

      payments

 

 

10,280

 

 

23,722

 

 

(2,885)

 

 

31,117

 - after exceptional costs,





      amortisation and share-based    

      payments

 

6,049

 

16,753

 

(3,158)

 

19,644






Finance income




4

Finance costs




(1,874)

Exceptional finance costs




(182)






Profit before tax




17,592

Taxation




(4,357)

Profit for the year




13,235

 

Year ended 31st December 2010

Income statement  information

Estate agency and related services

£'000

Surveying

and valuation

services

£'000

 

 

 

Unallocated

£'000

 

 

 

Total

£'000






125,672

80,935

-

206,607

Segmental result:





 - before exceptional costs,  

      amortisation and share-based    

      payments

 

 

7,236

 

 

27,301

 

 

(2,602)

 

 

31,935

 - after exceptional costs,





      amortisation and share-based    

      payments

 

20,447

 

22,139

 

(2,914)

 

39,672

Dividend income




516

Finance income




5

Finance costs




(2,228)

Exceptional finance costs




(2,007)

Profit before tax




35,958

Taxation




(1,423)

Profit for the year




34,535

 



 

3.      Earnings per share (EPS)

 

Basic earnings per share amounts are calculated by dividing net profit for the period attributable to ordinary equity holders of the parent by the weighted average number of ordinary shares outstanding during the period.

Diluted earnings per share amounts are calculated by dividing the net profit attributable to ordinary equity holders of the parent by the weighted average number of ordinary shares outstanding during the period plus the weighted average number of ordinary shares that would be issued on the conversion of all the dilutive potential ordinary shares into ordinary shares.


Profit after tax

 

 

£'000

Weighted average number of shares

2011

Per share amount

Pence

 

Profit after tax

£'000

Weighted average number of shares

2010

Per share amount

 Pence

Basic EPS

13,217

102,889,561

12.9

34,500

102,777,043

33.6

-

1,829

-

-

418,857

-

13,217

102,891,390

12.9

34,500

103,195,900

33.4

 

 

Adjusted basic and diluted EPS


2011

£'000

2010

£'000

Group operating profit before exceptional costs, share-based payments and amortisation (excluding non-controlling interest):


31,099


31,900

Net finance costs (excluding exceptional costs and unwinding of discount on contingent consideration)


(1,766)


(1,707)

Normalised taxation

(7,773)

(8,654)


21,560


21,539

 

Adjusted basic and diluted EPS


Adjusted profit after tax(1)

£'000

Weighted average number of shares

2011

Per share amount
 

Pence

Adjusted

profit

after
tax(1)

£'000

Weighted average number of shares

2010

Per share amount

Pence

Adjusted Basic EPS

21,560

102,889,561

21.0

21,539

102,777,043

21.0

-

1,829

-

-

418,857

-

Adjusted Diluted EPS

21,560

102,891,390

21.0

21,539

103,195,900

20.9

 

(1)      This represents adjusted profit after tax attributable to equity holders of the parent. Tax has been adjusted to exclude the prior year tax adjustments, and the tax impact of exceptional items, amortisation and share-based payments.  Effective tax rate considered to calculate normalised taxation in 2011 is 26.5% (2010: 28%) to equity holders of the parent



4.      Exceptional items

 


2011

2010


£'000

£'000

Exceptional profit arising through acquisition of HEAL:



Negative goodwill arising on acquisition

-

29,825

Employee costs



Redundancy costs due to branch closures and business reorganisation of the acquisition



-

(7,730)

Other



Acquisition and re-branding costs

-

(6,125)

Exceptional profit arising through acquisition of HEAL

-

15,970

Other exceptional costs:



Employee costs



Redundancy costs due to business reorganisation

(266)

(756)

Other



Acquisition related costs

(1,629)

(96)

Others

-

(133)

Impairment of brand

(153)


Contingent consideration in acquisitions linked to employment

(166)

-

Provision for professional indemnity claims

-

(2,796)

Total operating exceptional (costs)/income

(2,214)

12,189

Finance costs



Banking and legal fees incurred for extension of facility

-

(924)

Movement in fair value of interest rate swap

(182)

(1,083)


(182)

(2,007)

Net exceptional (cost)/ profit

(2,396)

10,182

 

 

 

5.     Dividends paid and proposed

 

 


2011

2010


£'000

£'000

Declared and paid during the year:



Equity dividends on ordinary shares:



2009 full year: 5.4p

-

5,567

2010 Interim: 2.5p

-

2,579

2010 Final: 5.9p

6,065

-

2011 Interim: 2.8p

2,880

-


8,945

8,146

 

Dividends on Ordinary Shares proposed (not recognised as a liability as at 31st December):



Equity dividends on Ordinary Shares:



Dividend: 5.9p per share (2010: 5.9p)

6,070

6,064



 

6.     Taxation

 

The major components of income tax (credit)/charge in the group income statements are:

 


2011

2010


£'000

£'000




UK corporation tax

- current year

5,383

1,280


- adjustment in respect of prior years

160

281


5,543

1,561

Deferred tax:



Origination and reversal of temporary differences

(764)

(966)

Impact of rate change on deferred tax

-

(80)

Adjustment in respect of prior year

(422)

908

Total deferred tax credit

(1,186)

(138)

Total tax charge in the income statement

4,357

1,423

Income tax charged directly to equity is £nil (2010: credited £24,000) which relates to deferred tax on the net loss on the cash flow hedge.

 

In March 2011 the UK Government announced proposals to reduce the main rate of corporation tax to 23% over 3 years with effect from 1 April 2011.  As of 31 December 2011 only the initial reduction to 25% had been enacted.  Accordingly this is the rate at which deferred tax has been provided.  If the subsequent reductions in the tax rate to 23% had been substantively enacted at 31 December 2011 the deferred tax liability would have reduced by £504,000.

 

Factors affecting tax charge for the year

The tax assessed in the profit and loss account is lower (2010: lower) than the standard UK corporation tax rate, because of the following factors:


2011

2010


£'000

£'000




Profit on ordinary activities before tax 

17,592

35,958

Tax calculated at UK standard rate of corporation tax rate of 26.5% (2010 - 28%)

 

4,662

 

10,068

Non taxable negative goodwill on acquisition

(24)

(8,351)

Non taxable income

-

(145)

Non taxable income from joint ventures

(180)

-

Non taxable profit on disposal of available for sale financial asset

-

(1,098)

Benefit of deferred tax asset not previously recognised

75

(998)

Disallowable expenses

622

796

Share-based payment relief

141

74

Temporary differences on non-qualifying properties no longer recognised

(380)

-

Impact of rate change on deferred tax

(390)

(80)

Others

94

(32)


4,620

234

Prior period adjustments - current tax

159

281

Prior period adjustment - deferred tax

(422)

908

Total taxation charge

4,357

1,423

 



 

7.     Analysis of net debt

 


2011

2010


£'000

£'000




Interest bearing loans and borrowings



-       Current

2,246

92

-       Non-current

46,782

5,155


49,028

5,247

Less: 2% unsecured loan notes

(1,496)

-

Less 12% unsecured loan notes

(8,660)

-

Less: cash and short-term deposits

(435)

(338)

Net debt at the end of the year

38,437

4,909

 

During the year, the Group has borrowed £33.4m (2010: repaid £23.6m) of the revolving credit facility. The utilisation of this revolving credit facility may vary each month as long as this does not exceed the maximum £75m facility (2010: £75m).  In 2010 the banking facility was renewed and is repayable when funds permit or by March 2014. 

 

 

8.     Acquisitions during the year

 

The Group acquired the following businesses during the year

 

a.     Marsh & Parsons Limited

 

On 23rd November 2011, the Group through its newly incorporated subsidiary Marsh & Parsons Holdings Limited, completed the acquisition of the entire share capital of Marsh & Parsons Limited for the consideration of £55.9m, which after considering cash acquired of £5.7m is an enterprise value of £50.2m.  Marsh & Parsons is a leading London estate agency operating a premium brand in the mid-segment of the prime London property with 14 offices in Central and South-West London. 

 

Due to the proximity of the timing of the transaction to the year-end the fair value of the identifiable assets, except for cash and cash equivalents, and liabilities of Marsh & Parsons as at the date of acquisition have been determined on a provisional basis as below:


Provisional fair value recognised on acquisition


£'000

Intangible assets

12,054

Property, plant and equipment

2,962

Trade and other receivables

3,453

Cash and cash equivalents

5,707

Trade and other payables

(4,014)

Current tax liabilities

(806)

Deferred tax liabilities

(3,775)

Total identifiable net assets acquired

15,581

Purchase consideration

55,888

Goodwill

40,307

 



 

 

8.     Acquisitions during the year (continued)

 

a.     Marsh & Parsons Limited (continued)

 

Purchase consideration discharged by:

Cash

45,398

Issue of 12% unsecured loan notes measured at fair value

8,660

Issue of 2% unsecured loan notes

1,496

Deferred consideration

334


55,888

 

Analysis of cash flow on acquisition

£'000

Transaction costs (included in cash flows from operating activities)

(1,629)

Net cash acquired with the subsidiary (included in cash flows from investing activities)

5,707

Purchase consideration discharged in cash (included in cash flows from investing activities)

(45,398)

Net cash outflow on acquisition

(41,320)

 

Transaction costs have been expensed and are included under exceptional costs (see note 4).

 

The goodwill of £40.3m for Marsh & Parsons comprises certain intangible assets that cannot be individually separated and reliably measured from the acquiree due to their nature.  These items include the high quality, dynamic and experienced management team with an outstanding record of delivering strong and profitable growth against the backdrop of challenging market conditions, the expected value of synergies and the potential to significantly grow the business.

 

In addition to the consideration of £55.9m, management of Marsh & Parsons were issued 'Growth Shares' which entitle them to require LSL to buy their Growth Shares at any time between 31 March 2016 and 1 April 2020, at their discretion, at a price determined by a multiple of EBITDA in the previous financial year. In the current year £66,000 has been expensed in the income statement.

 

 

b.     Lettings acquisition by LSLi Limited

 

During the year LSLi Limited (through its subsidiaries) acquired the following lettings business:

·      Assets of the lettings business of Reynolds (Wimbledon) Ltd acquired on 1 March 2011 for a cash consideration of £160,000;

·      Assets of the lettings business of Goddard Management Ltd trading as A120 Lettings acquired on 30 September 2011 for a cash consideration of £188,250;

·      Lettings business of Front Door Property Management Ltd for  a cash consideration of £207,000 in September 2011; and

·      Lettings business of Warners Letting Agency Ltd for a cash consideration of £200,000 in December 2011.

 



 

8.     Acquisitions during the year (continued)

 

b.    Lettings acquisition by LSLi Limited (continued)

 

The combined fair values of the identifiable assets and liabilities as at the date of acquisition of the above acquisitions were:


Fair value recognised on acquisition


£'000



Property, plant and equipment

25

Total identifiable net assets acquired

25

Purchase consideration (discharged by cash)

755

Goodwill arising on acquisition

730

 

The goodwill of £0.7m for the above acquisitions comprises certain intangible assets that cannot be individually separated and reliably measured from the acquiree due to their nature.  These items include the expected value of synergies and the potential to grow the business.

 

 

c.     Lettings acquisition by Your Move and Reeds Rains

 

During the year, Your Move and Reeds Rains acquired the following lettings businesses of Wilsons, Letexpress, Destination London and a franchisee of Reeds Rains for a total cash consideration of £423,000.  There were no separately identifiable net assets and all the consideration was towards goodwill.

 

 

From the date of acquisition to 31 December 2011, the acquisitions in aggregate have contributed to £3.1m of revenue and £0.5m profit before tax of the Group.  If all of these combinations had taken place at the beginning of the year, the consolidated revenue would have been higher by £24.6m and the consolidated profit before tax would have been higher by £6.0m. 

 

Of the total goodwill arising on all acquisitions, an amount of £349,000 is expected to be deductible for tax purposes.

 

 

9.      Annual General Meeting (AGM)

 

The AGM will be held at the London offices of LSL, 1 Sun Street, London EC2A 2EP on 19th April 2012 starting at 2.00pm.


This information is provided by RNS
The company news service from the London Stock Exchange
 
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