11 June 2012
Netcall plc
("Netcall" or the "Company")
Netcall achieves specialist security accreditation for its automated payments application
Netcall plc (AIM: NET), a leading supplier of customer engagement solutions, is pleased to announce it has received Payment Application Data Security Standard (PA-DSS) accreditation for its automated telephony payment solution "Netcall Payments".
Netcall Payments provides a fast, accurate and secure payment transaction process for organisations and includes a generic interface to existing back office systems. The solution can be embedded into existing business processes such as an order completion service and can be deployed as a fully automated 24x7 service preventing card data being handled by staff reducing the risk of compromising data.
Netcall Payments supports a wide range of third party systems including Barclays ePDQ, Capita Axis, Paypoint, Comms XL, SecureCXL®, BT Buynet®, SmartPay®, Retail Logic® and Northgate Paris.
Henrik Bang, CEO of Netcall, commented, "Netcall Payments enables customers to make payments securely and conveniently while allowing organisations to create efficiencies through the automation of repetitive tasks, thereby freeing up staff for more valuable activities. We have seen a strong demand for our payment solutions from customers across several verticals and have secured the first order based on the accreditation. Current Netcall Payment customers include Interflora, Northumbria University and Swale Borough Council."
For further enquiries, please contact:
Netcall plc |
Tel. +44 (0) 330 333 6100 |
Henrik Bang, CEO Michael Jackson, Chairman James Ormondroyd, Group Finance Director |
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finnCap Limited (Nominated Adviser and Broker) |
Tel. +44 (0) 20 7220 0500 |
Stuart Andrews, Corporate Finance |
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Victoria Bates / Simon Johnson, Corporate Broking |
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Newgate Threadneedle |
Tel. +44 (0) 20 7653 9850 |
Caroline Evans-Jones / Hilary Millar
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About Netcall plc
Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling business process solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management, data unification and business process management. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations.
The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction. Netcall's customer base contains over 600 organisations in both the private and public sectors. These include over 65% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including Interflora, Lloyds TSB, Cineworld, Interserve, Orange, Prudential, British Sugar, and npower.
About PA-DSS
This global security standard for software developers and integrators of payment applications was created by the Payment Card Industry Security Standards Council™ as part of the Data Security Standard (PCI DSS) for the purpose of decreasing payment card fraud and ensuring credit card data security (PCI DSS Quick Reference Guide V2 - 2010). Credit card fraud cost the UK economy £341million in 2011, a decrease of 7 per cent on 2010 (National Fraud Authority Annual Report 2012).