13 January 2011
NETCALL PLC
("Netcall" or the "Company")
Trading Update
Netcall plc (AIM: NET), a leading provider of customer engagement software, is pleased to give an update on trading for the six month period ended 31 December 2010.
The Company has continued to trade in line with management's expectations. The integration of the Telephonetics business has progressed as planned, with a total of £1.4m of annualised cost savings achieved to date.
The Company's cash position has increased significantly from £2.5m at 30 June 2010, to £4.8m at 31 December 2010 reflecting the placing, acquisition and reorganisation costs and operational cash flow in the period.
Henrik Bang, CEO of Netcall commented:
"We have enjoyed a good first half of the year and have entered the second half with a healthy pipeline including new cross-selling opportunities. The integration of Telephonetics has progressed well with significant savings achieved to date.
"Our strategy of providing customer engagement software that allows organisations to reduce costs and improve customer service is well aligned with drivers across both public and private sectors. This combined with our robust financial position gives us confidence in the future prospects for Netcall."
For further enquiries, please contact:
Netcall plc |
Tel. +44 (0) 1480 495300 |
Henrik Bang, CEO Michael Jackson, Chairman James Ormondroyd, Group Finance Director |
|
|
|
Evolution Securities Limited (nominated adviser and broker) |
Tel. +44 (0) 20 7071 4300 |
Stuart Andrews - Corporate Finance |
|
Tim Redfern - Corporate Broking |
|
|
|
Threadneedle Communications |
Tel. +44 (0) 20 7653 9850 |
Caroline Evans-Jones / Tom Moriarty / Hilary Millar |
|
About Netcall
Netcall is a UK company quoted on the AIM market of the London Stock Exchange. Netcall's software product suite provides compelling solutions for end-to-end customer engagement, incorporating call handling, callback, smart automation, workforce management and data unification. Our target markets comprise organisations of all sizes, including many blue-chip companies with global contact centre operations. The Netcall software platform helps organisations meet the growing demands of their customers and prospects whilst improving internal efficiencies, thereby increasing profitability and customer satisfaction.
Netcall's customer base contains over 600 organisations in both the private and public sectors. These include over 60% of the NHS Acute Health Trusts, major telecoms operators such as BT and Cable & Wireless and leading organisations including First Direct, McAfee, Interflora, Lloyds TSB, Oracle, Orange, Prudential, RBS and Standard Life.