AGM Statement

County Contact Centres PLC
17 September 2004


County Contact Centres PLC (the "Company")

Results of AGM and trading update

The Company announces that at the annual general meeting held today, all of the
resolutions were carried unanimously.

The Board reported to the shareholders that after several months of research, a
division handling multi-lingual calls has been opened in the Romanian capital of
Bucharest. This offers the ability for both existing and new clients to have
calls answered in the main European languages, including French, German, Italian
and Spanish, whilst still being managed from the UK.

Bucharest has a large and vibrant university infrastructure giving a rich seam
of multi-lingual graduate agents and this along with the favourable overheads
led the company to move ahead. The operation has been opened on a low initial
cost base with ample scope for quick expansion at short notice. Calls have
already been handled and further development is expected in the next few months.

Previously Ansaback has been asked for foreign language services but has been
unable to assist and while certain call centres offer dedicated foreign desks,
these are expensive. Ansaback is convinced that this new venture provides a
niche opportunity, capitalising on its current software, technology and service,
which, it believes, no other UK 24-hour bureau service currently offers.

William Catchpole, Managing Director, commented, "Low cost off-shoring has had
some bad press with larger UK companies rushing to take advantage of
opportunities in India and similar countries. We are definitely not in that
market sector. However we are very impressed by Bucharest, as both the quality
of staff and cost base are attractive. The agents are young and keen with a
European outlook and skill base, which is a distinct advantage. We expect good
returns from this new venture."



For further information contact:

William Catchpole - Managing Director
01473-321800

Sarah Kent - Brewin Dolphin Securities Limited
0161-839-4222



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