QIAGEN opens New Service Solutions Center in Asia
State of the art facility completes global customer care network and
supports further expansion in the region
Venlo, The Netherlands / Singapore - February 22, 2008 - QIAGEN
(Nasdaq: QGEN; Frankfurt, Prime Standard: QIA) today opened a new
Service Solutions Center in Singapore for the Asia-Pacific region.
The facility completes the Company's global Service Solution Network
by adding a center in the Asia-Pacific region to its existing centers
in the United States (Valencia, CA and Germantown, MD), Europe
(Hilden, Crawley, Paris) and Japan (Tokyo). By the end of 2008,
QIAGEN's global customer support network will provide comprehensive
solutions-oriented service to customers at any time in any place in
the world.
The new center will further increase the Company's responsiveness to
the information and service requirements of customers in research,
applied testing, pharma and molecular diagnostics in the entire
Asian-Pacific region including Australia, allowing them to access the
Company's services faster, more conveniently and more efficiently.
The facility will serve as a base for QIAGEN employees who will
handle customer care and technical service requests in regional
languages including Korean, Mandarin, Cantonese, Malay and English.
"QIAGEN not only sets standards in the development of innovative
sample and assay technologies, but also for delivering outstanding
service solutions", said Peer M. Schatz, CEO of QIAGEN who hosted the
official opening in Singapore. "With this investment we can better
respond to the needs of each and every customer, and we can also
extend our services to 24 hours a day, 7 days a week in the near
future. It moves us even closer to our customers in all our market
segments and helps us extend our global reach and enhance service
level in this fast growing region."
"We are pleased that QIAGEN has chosen Singapore for its new Service
Solutions Center, just after its recent announcement to set up a
molecular diagnostics R&D center here. This reinforces Singapore as
an excellent location to effectively engage in the fast growing Asia
Pacific healthcare market," said Ms Aw Kah Peng, Assistant Managing
Director, Singapore Economic Development Board. "We will continue to
invest in translational research capabilities, particularly in the
area of diagnostics, to further sharpen Singapore's innovative
approach towards biomedical research and affordable healthcare."
The new center complements QIAGEN's recent major initiatives in
Singapore. In December 2007, the Company opened DX Assay, a joint
venture with Bio*One Capital. DX Assay develops molecular diagnostic
tests which impact how diseases are detected and treated. In January
2008, QIAGEN announced that it had been awarded an exclusive contract
by the Singapore Ministry of Health to supply sample preparation
solutions and molecular test kits for the specific detection of
Influenza H5N1 viruses - better known as avian flu. QIAGEN employs
more than 50 staff in Singapore.
About QIAGEN Asia
With growth rates of 50 per cent, Asia today is QIAGEN's fastest
growing market, with Singapore taking significant market share. The
Company's strategic expansion into the region began in 2005. Today
QIAGEN maintains 7 Asian offices encompassing locations in China,
Korea, Malaysia, Hong Kong and Singapore, with over 370 employees.
Including the subsidiary in Japan, they contribute approximately 15
per cent to QIAGEN's overall net sales. In 2006, QIAGEN received the
Frost & Sullivan Award for Competitive Strategy Leadership in
recognition of its strategic initiatives in the Asia Pacific
molecular testing market.
About QIAGEN
QIAGEN N.V., a Netherlands holding company is the leading provider of
innovative sample and assay technologies and products. QIAGEN's
products are considered standards in areas such as pre-analytical
sample preparation and assay solutions in research for life sciences,
applied testing and molecular diagnostics. QIAGEN has developed a
comprehensive portfolio of more than 500 proprietary, consumable
products and automated solutions for sample collection, nucleic acid
and protein handling, separation, and purification and open and
target specific assays. QIAGEN's products are sold to academic
research markets, to leading pharmaceutical and biotechnology
companies, to applied testing customers (such as in forensics,
veterinary, biodefense and industrial applications) as well as to
molecular diagnostics laboratories. QIAGEN employs more than 2,600
people worldwide. QIAGEN products are sold through a dedicated sales
force and a global network of distributors in more than 40 countries.
In this press release QIAGEN is using the term molecular diagnostics.
The use of this term is in reference to certain countries, such as
the United States, limited to products subject to regulatory
requirements. Current QIAGEN molecular diagnostics products are 34 EU
CE IVD assays, six EU CE IVD sample preparation products, one 510k
PAX RNA product, nine China SFDA IVD assays and 98 general purpose
reagents. Further information about QIAGEN can be found at
www.qiagen.com.
Forward-Looking Statements
Certain of the statements contained in this news release may be
considered forward-looking statements within the meaning of Section
27A of the U.S. Securities Act of 1933, as amended, and Section 21E
of the U.S. Securities Exchange Act of 1934, as amended. To the
extent that any of the statements contained herein relating to
QIAGEN's products, markets, strategy or operating results are
forward-looking, such statements are based on current expectations
that involve a number of uncertainties and risks. Such uncertainties
and risks include, but are not limited to, risks associated with
management of growth and international operations (including the
effects of currency fluctuations and risks of dependency on
logistics), variability of operating results, the commercial
development of the applied testing markets, clinical research markets
and proteomics markets, nucleic acid-based molecular diagnostics
market, and genetic vaccination and gene therapy markets,
competition, rapid or unexpected changes in technologies,
fluctuations in demand for QIAGEN's, products (including fluctuations
due to the level and timing of customers' funding, budgets, and other
factors), our ability to obtain regulatory approval of our infectious
disease panels, difficulties in successfully adapting QIAGEN's
products to integrated solutions and producing such products, the
ability of QIAGEN to identify and develop new products and to
differentiate its products from competitors' products, market
acceptance of QIAGEN's new products and the integration of acquired
technologies and businesses. For further information, refer to the
discussions in reports that QIAGEN has filed with, or furnished to,
the U.S. Securities and Exchange Commission (SEC).
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Contacts:
Public Relations: For Singapore / China :
Phone: Europe: +49 2103 29 11826 Tel: 0065-6854-8189
US: +1 301 944 7610 Email: PR@qiagen.com
Email: PR@qiagen.com
Investor Relations:
Phone: Europe: +49 2103 29 11709
US: +1 240 686 2222
Email: IR@qiagen.com