Final Results - Part 2

Telefonica SA 27 February 2001 PART 2 TELEFONICA DATA GROUP The main features in 2000 were the consolidation of Telefonica Datacorp's international presence, the creation of the bases to enable corporate services to move up the value chain (corporates are Telefonica DataCorp's natural clients) and the signing of significant strategic agreements with clients both at home and abroad. As for international expansion, substantial progress was made in separating the data business of the Telefonica group's operators in Brazil (Sao Paulo), Argentina and Peru in the last quarter of 2000, under the framework of the Veronica project. Some of the operations required the separation and transfer the newly-carved out companies to the Telefonica Data group which will be carried out in the first half of 2001. As of 2000, the operators involved in the Veronica project were not consolidated in Telefonica Data group results, although they are already working as if part of the group and receiving active support in achieving their business objectives in the area of corporate data and valued added services. In addition, investment in the creation and consolidation of the international network has continued. This will act as a base from 2001 for all international data services provided by Telefonica group companies, including international Internet access services. Traffic carried by the international network at the end of the year was 1 Gbps. Inherent to the Telefonica DataCorp services strategy is the substantial progress made in setting up Telefonica Data Internet Centres (TICs), which are bases for offering value added services (web hosting, applications and e-commerce platforms). In December 2000, TIC's in Madrid, Miami, Sao Paulo, Buenos Aires and Lima were already in operations. In the commercial side, a strategic agreement was sealed in December with America Online Inc, the world leader in interactive services. Under the agreement, Telefonica DataCorp will provide network services (national switched access and international network capacity) to the main America Online companies in the key markets of Latin America and Europe. In October, an agreement was signed with BSCH to manage the banking group's international network, which covers more than 20 countries in Europe and Latin America. Approximately EUR 6.4 million will be invested in the project over the next three years. Telefonica DataCorp has also obtained contracts for Repsol's international network and BBVA's international back-up network. From an operational standpoint the total number of group connections now stands at 415,444, of which 194,636 (47%) are switched IP accesses. These percentages are expected to increase further as migration from traditional technologies to IP technologies gathers pace. Turning now to the Telefonica Data group's Spanish subsidiary, most noteworthy was its InfoNegocio.com service, which had more than 370,000 users in December 2000, 8.5 times the December 1999 number. Telefonica Data Espana's IP network carried 1.65 billion minutes of internet traffic per month in 2000, equivalent to year on year growth of more than 100%. Meanwhile, 43,108 ADSL accesses to Telefonica Data Espana's IP network were installed in 2000. Overall, Telefonica DataCorp's 2000 results show revenues of EUR 920.2 million (+20.8% increase over 1999), recorded in Spain, Colombia, Mexico, Uruguay, Austria and Italy, and an EBITDA of EUR 44.8 million (4.9% EBITDA margin). The integration of subsidiaries that are still in their start-up phases and other items which, although they have yet to generate any income, are significantly affecting circuit leasing costs (such as the international network), impacted the EBITDA. The most important factors include: 1. Consolidation by the global integration method of ACEA and Telexis added EUR 43.5 million to group revenues, which implies a negative EBITDA contribution of EUR 11.6 million. 2. European Telecom International in Austria made a negative consolidated EBITDA contribution of EUR 9.9 million. 3. Considerable efforts have been made to deploy the international network and to lease the necessary circuits, which should feed through to revenues in 2001. However, during 2000 the contribution to the EBITDA of the Group is EUR -39 million. Had these extraordinary circumstances not occurred, Telefonica Datacorp's EBITDA would have been EUR 97.2 million. Telefonica Data Espana, reached EUR 717.8 million revenues, a 24% increase over 1999 and an EBITDA of EUR 116.9 million, almost flat over 1999. It is worth to mention as well that revenues from its Frame Relay services were up 37.3% compared to 1999, while its IP services revenues were up 146.3%. Higher circuit leasing costs, which account for 48.2% of Telefonica Data Espana's revenues, higher marketing costs (+61.1% on the previous year) due to the launch of new large-scale services aimed at SMEs, support for the direct sales network in the launch of new services, intensive advertising campaigns and promotional activities specifically for the ADSL service, and the 32.2% Increase in staff costs at Telefonica Data Espana compared to the year before, deriving from the creation of new areas or incorporation of existing resources as a consequence of the development and expansion of the business, mainly in preparation for the Telefonica Data Internet Centers (TICs). Based on proforma 2000 results for Telefonica DataCorp, including revenues from the Data Operators in Argentina, Brazil (Sao Paulo) and Peru, in addition to the 2000 results already announced and including as well Mediaways, Telefonica DataCorp revenues at the end of 2000 were EUR 1,487 million. This is the point of departure for year 2001 that will be the first year in which Telefonica DataCorp will operate fully in line with the Linea business model. GRUPO TELEFONICA MEDIA Year 2000 was characterised by two relevant facts affecting its financial results. On one hand, a very significant change in its basis of consolidation, mainly due to the inclusion of ATC0 (in which the Group increased its stake from 26.8% to 100% during the year) which began to be consolidated by the global integration method, having been consolidated by the equity method in the first quarter and the entry of Endemol, which was consolidated by the global integration method from August. On the other hand, the write off in Latin American investment provisions and in the football broadcasting. The incorporation of the financial statements of the Dutch company Endemol and of the Argentine group ATCO have significantly increased the Telefonica Media Group's consolidated revenues and EBITDA. Revenue in 2000 was EUR 730.5 million, up from EUR 98.2 million in 99. Endemol had sales of EUR 347.8 million, 47.6% of the Group total, and Atco, with sales of £225.1 million, contributed 30.8%. Telefonica Servicios Audiovisuales and Onda Cero Radio had sales of over EUR 53 million and the film production company Lola Films by St-Hilo sales of ever EUR 15.8 million. Telefonica Media's investments show a negative balance of EUR 499.9 million, 484.7% less than at the end of 1999. This was due to the large write off that were made in 2000, which rose to over EUR 696.2 million, the majority of which correspond to ATCO (EUR 363.4million), and Via Digital's negative contribution of EUR -123.4million, 12.1% higher than in 1999. This factor diluted the positive contribution of other assets such as Antena 3, which contributed EUR 56.9 million and Pearson, which contributed EUR 52.8 million. As a result of the investments made over the year there was a large increase (150.1%) in goodwill amortisation during 2000, which reached EUR 93.8 million vs. EUR 37.5 million in 1999. Finally, the bottom line, net of investment, was EUR -627.1 million, as a result of the reasons mentioned above. Antena 3 During 2000, Antena 3 consolidated its position as the TV channel with the second highest number of viewers in Spain after TVE1, with an audience share in December of 21.4% and retained its leadership by population segments amongst children, teenagers and housewives with children. The Spanish television advertising market grew 9.4% compared with 1999, whilst Antena 3's advertising revenue rose by 11.2%, maintaining a favourable trend in the relationship between market share and audience share, with a ratio of 1.30 at the end of 2000 vs. 1.21 in 1999. Financial revenue was EUR 600.1 million, an increase of 9.8% vs, 1999, whilst EBITDA grew by 9.9% vs. 1999, reaching EUR 194.8 million, giving a revenue margin of 32.5%. Finally, Antena 3's net income was EUR 137.7 million, 13.9% higher than in 1999. Via Digital The Company has successfully exceed the 2000 target of 600,000 subscribers, reaching 633,059 as of year end (43.8% more than in 1999). During 2000 Via Digital continued its strategy of customer recruitment within an increasingly competitive environment as shown by the appearance of new competitors (Quiero TV), the greater activity of cable companies and Sogecable's aggressive promotional strategy. This strategy, fundamental in obtaining critical mass, was reflected in the Company's results. A major effort has also been made to provide attractive content for audiences, which has led to the inclusion of such important programmes as US Golf Tour, Big Brother, the European Basketball League, football matches involving the Spanish national side and contents arising from the deals made with US distributors (Disney, MGM, Universal, etc.). As a result of this, the Company obtained 193,000 new subscribers during 2000, a figure far above that of any of its competitors, both in absolute (122,000 Sogecable) and relative (43.9% growth vs. a sector average of 22.9% and Sogecable's 6.7%) terms. From the financial point of view, revenues reached EUR 221.6 million, 60.2% higher than in 1999. Endemol In order to adapt its year-end close to that of Grupo Telefonica, Endemol Entertainment's 2000 financial year was five months long. Prior to its acquisition its financial year ended in July. Endemol's performance during these 5 months can be considered to have been very fruitful, with its turnover reaching EUR 347.8 million, up on the EUR 237 million for the first 6 months of its 1999 financial year. 'Big Brother' has been very successful in all the countries where it has been broadcast. EBITDA in this 5-month period was EUR 66.8 million, compared with EUR 30.5 million obtained in the first half of the 1999 financial year. ATCO During this quarter the remaining 26.8% of ATCO was incorporated into Telefonica Media's accounts. ATCO owns Telefe, Argentina's leading private commercial TV channel and the third largest in Latin America, with a domestic market share over 38%. However, financial operating revenue fell 27% vs. the fourth quarter of 1999, whilst operating expenses only fell by 13%. EBITDA, although positive, fell 95% vs. 1999. Conservative accounting practices made major write off necessary in the final quarter of 2000 as a result of, amongst other things, unusable film material, contra-advertising losses, tariff payment provisions, accelerated goodwill amortisation, etc. Telefonica Media's management confident that it can achieve a turnaround in profitability, as it did with Antena 3, which, in less than three years, has gone from being a company with significant financial problems to the most profitable private commercial TV channel in Europe. TERRA-LYCOS GROUP For Terra the most significant event of 4Q00 was undoubtedly the conclusion of its acquisition of Lycos at the end of October, after the deal won the support of 98% of Lycos shareholders at the extraordinary general meeting. The consolidated Telefonica group accounts include Lycos results from the time of acquisition only, (i.e. for the last two months of the year). Terra announced its intention to buy Lycos Incorporated, the leading multibrand Internet network, on 16 May last year. The successful conclusion of the deal created the first truly global Internet company, present in 41 countries, and should facilitate the further convergence of services, content and distribution. In short, the acquisition has created a new Internet media portal of global dimensions whose reach far exceeds that of any other Internet company or other medium In the world. As regards operating variables, at the close of the year Terra Lycos had 6.1 million subscribers including the Lycos Europe customers, 4.8 million more than at the end of December 1999. Spain and Latin America accounted for 67% of this number, with the remainder in other European countries. In the last quarter of the year alone Terra Lycos won more than 1.2 million new access subscribers. Particularly impressive was the expansion of the broadband subscriber base, which after doubling in each successive quarter by the year-end had reached 41,000, 141% higher than at the end of 3Q00. Total page views in December 2000 were 227% higher than in December 1999 in pro-forma terms, with the average per day coming out at more than 350 million. Terra-Lycos was particularly active in M&As and strategic alliances in 2000. Its activities in these areas generally focussed on acquiring and investing in assets with the potential to boost vertical integration of content, expand the average length of user visits increase the reach of its audience. The main deals concluded were: - In October, the acquisition of Spray by Lycos Europe, a leading European Internet media company providing consumers with a network of country specific portals containing local content, e-commerce and communications services. The acquisition positions Lycos Europe as the leading portal across central and northern Europe. - In November, the acquisition of Multimania, the leading French on-line community site, giving Lycos Europe the most comprehensive portal offering in France. - In November, a joint venture between Terra-Lycos and Amadeus to acquire a majority stake in OneTravel.com, a top-ten US on-line travel Web site. - In November, Terra-Lycos' announcement of the acquisition of a majority stake in Bumeran.com International Holdings, Ltd., Latin America's number-two career web site. - In January, Terra-Lycos' announcement of the acquisition of Raging Bull, a leading financial community on the web. - Also in January, Terra-Lycos' announcement of the acquisition of Iberwap, Spain's leading provider of digital cartography services and content. - Agreement with Bertelsmann: as part of the merger agreement, Terra Lycos entered into commerce agreements with Bertelsmann and Telefonica totalling $1 billion over five-years for the purchase of advertising, placement and integration services from Terra Lycos. In addition, Terra Lycos gains access to Bertelsmann's premier catalogue of books, music, television, film and other media content, on preferential terms and conditions. Turning to financial and economic variables, consolidated revenues, including the revenues of Lycos for the last two months of the year came to EUR 304 million, 657% ahead of total 1999 revenues. EBITDA margin (i.e. as a percentage of revenues) was a negative 118%, though when compared with the negative 193% registered in 1999, this confirms the company's margins are gradually improving as it moves from red to black. Terra Lycos' pro-forma results provide a more accurate picture of the company's performance in 2000, as they reflect the impact of Lycos' integration on the consolidated account over the entire year. These accounts set Terra Lycos' proforma revenues as of 31 December 2000 at EUR 569 million, 87% higher than in the previous year. During the last quarter of the year, proforma revenues reached EUR 188 million, 29% more than the third quarter. 75% of revenues were generated by the media division, which includes advertising and e-commerce, while the remaining 25% corresponds to access business revenues. The acquisition of Lycos has brought Terra immediate margin improvements. Consequently, while non pro-forma EBITDA margin (i.e. not including Lycos) in 1999 was a negative -193% (as a percentage of revenues), following the acquisition of Lycos and thanks to improvements in Latin American margins, in 2000 the same EBITDA margin but pro-forma (i.e. Including Lycos) comes out at a negative -66%. TPI - PAGINAS AMARILLAS The changes in the sphere of consolidation prior to the company's stock market listing in June 1999, make comparison of the 1999 and 2000 results difficult, so in this document it will be compared the results of the consolidated group as of 31 December 2000, with the pro-forma results for 1999, stripping out the effects of companies now outside of the financial statements. Year 2000 saw an acceleration in the TPI group's international expansion strategy, involving the consolidation of its position in Brazil, where revenues amount to EUR 34.7 million and represent 8% of total consolidated income. The group has also strengthened its international presence by purchasing 51% of Publiguias, the leading firm in the Chilean directory market. TPI has also consolidated its diversification strategy on the Internet, with robust growth in traffic, pages viewed and hits (with levels tripling), and this has boosted revenue by 190% to EUR 7.8 million. This strong performance by all business lines resulted in an EBITDA growth of 11.2%. to EUR 121.3 million. However, net profit was down by 12.8% basically because extraordinary pre-tax profits were EUR 22.3 million lower. Without considering extraordinary gains, funds generated would have grown 23.3% to EUR 85.1 million. As for TPI Espana, revenues grew by 12.1% from their 1999 level to reach EUR 376.8 million, thanks mainly to stronger sales of the paper product (up by 10%), as well as multimedia products, which grew by 106%. Growth of the paper product stems from the positive trend in sales of Yellow Pages, which grew by 9.2%, explained mainly by a 12.7% increase in average earnings per client (offsetting a 3.1% drop in the number of clients); and secondly by an 11.7% increase in revenues from advertising, editing and distribution of White Pages. Revenue from White Pages advertising grew by 10.6%. mainly as a result of publishing 61 directories in 2000 compared to 47 in 1999 (six are new publications and eight are subdivisions made to match the Yellow Pages format); an 86.6% growth in sales by the TPI sales force which compensates for lower revenue from Telefonica resulting from the final incorporation of its clients into the TPI portfolio. Publishing and distribution revenues rose by 14.9% as a result of publishing a larger number of books than in 1999. Growth of the multimedia product is explained by the strong performance of Yellow Pages online, where revenues almost tripled their 1999 level (clients now top 63,000, an increase of 273% compared to 1999); income from banner sales amounting to EUR 1 million (10.4% of total online revenues); and revenues from Paginas Habladas which grew by 16.3% compared to 1999 (24.8%,4Q00 vs. 4Q99) From an operational standpoint, 4.5 million hits were received in the fourth quarter (up by 58% from the previous quarter and by 172.5% compared to 4Q99), and the number of page views totalled 81.1 million in the final quarter - an increase of 37.6% from the previous quarter and up by 132% since 4Q99. EBITDA rose by 16.2%, to reach EUR 125.8 million, pushing the EBITDA margin 120 basis points above its 1999 level. This improvement in the EBITDA, margin does not translate into net profit growth, which was 14% lower than in 1999, basically because of the smaller extraordinary profits mentioned above (which mainly arise from capital gains on the sale of subsidiary companies prior to the TPI flotation). Funds generated, without considering extraordinary gains would have grown 27.7% to EUR 0.5 million. Finally, it is worth mentioning that TPI Brasil has earned EUR 14.2 million in revenues from the commercial agreement with the publishing company Listel. In 2000, Listel published a total of 58 White Pages directories, 28 Yellow Pages directories and nine street directories. Apart from this, the company earned a total of EUR 20.6 million from the publication of three White Pages (Sao Paulo capital, Guarulhos and Riberao do Preto) under its association with the fixed phone operator Sao Paulo Telesp. ATENTO Atento entered a phase of business consolidation in 2H00, moving from a stage of growth and investment to one of profit generation. The company's key goals have been to stablish contracts with large clients, and create lasting relationships of high added value; to improve operational management efficiency to enhance the company's margins; and greater control over the level of expenditure and investment, in order to obtain an adequate rate of return. Atento's fourth quarter commercial activity has focused on strengthening its role as a strategic partner in the Grupo Telefonica companies; consolidating the progress achieved during the year working with large clients, and provide services generating long-term relationships of high added value. Internally, the Commercial Area is developing a CRM strategy for several Telefonica Group enterprises, notably Atento Chile which took over CTC's entire customer service operation in the fourth quarter. In the external market, headway was made during the third quarter in forging global agreements with CIGNA, Citibank, Direct TV, Unilever and Disney, among others. Financially speaking, Grupo Atento's total revenues as of year end 2000 rose to EUR 526.9 million - up by 133% compared to 1999. The external market produced revenues totalling EUR 160.7 million which represents an increase of 648% compared to the 1999 figure, and this means that 30.7% of the group's income now comes from sources outside Telefonica Group. Equally noteworthy is the increasing geographical diversification of revenue sources, While Brazil and Spain still account for 86% of group earnings, other countries have increased their contribution considerably in accounting for the remaining 14% (Chile contributes 8% and Peru 3%). EBITDA for 2000 came in at EUR 25.2 million, down by 17.0% from the year end 1999 figure, resulting in a 4.9% margin. The lower profit is due to higher one time expenses incurred by the Group in launching operations in new countries, along with expenses entailed in consolidating the various operations In a single company. Lastly, it is worth noting that 2000 has been a critical year in the life of Atento, in which it has made headway in transitioning from a business start-up to the consolidation of its activities. This has enabled Atento to position itself as a leading firm in terms of global presence and market share, with profitability levels comparable to other leading players in the global of CRM outsourcing industry. FOR FURTHER INFORMATION, PLEASE CONTACT: Subdireccion General de Relaciones con Inversores. Gran Via 28, planta 3a. 28013 Madrid. Tel: 91-584 47 00 / 584 47 02 / 584 03 06. Fax: 91-531 99 75. E-mail: Francisco.Blanco@telefonica.es E-mail: jaime.nicolasmoure@telefonica.es E-mail: mariano.g.oliva@telefonica.es www.telefonica.com/ir/eng MORE TO FOLLOW
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