Interim Results - Part 6

Vodafone Group Plc 18 November 2003 VODAFONE GROUP PLC INTERIM RESULTS PART 6 VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES PROPORTIONATE NET CUSTOMERS - 1 APRIL 2003 TO 30 SEPTEMBER 2003 QUARTER TO 30 JUNE 2003 --------------------------------------------------- COUNTRY(1) PERCENTAGE AT 1 APRIL NET STAKE AT 30 JUNE OWNERSHIP(2) 2003 ADDITIONS CHANGES 2003 (%) (000s) (000s) (000s) (000s) UK & IRELAND UK 100.0% 13,300 13 - 13,313 Ireland 100.0% 1,740 25 - 1,765 TOTAL 15,040 38 - 15,078 NORTHERN EUROPE Germany 100.0% 22,940 321 - 23,261 Hungary 87.9% 799 109 44 952 Netherlands 99.8% 3,183 45 84 3,312 Sweden 99.1% 1,313 18 - 1,331 Others 8,767 99 - 8,866 TOTAL 37,002 592 128 37,722 SOUTHERN EUROPE Italy 76.8% 14,908 136 - 15,044 Albania 83.0% 322 39 3 364 Greece 65.4% 2,166 159 48 2,373 Malta 100.0% 130 (4) - 126 Portugal 100.0% 2,912 42 175 3,129 Spain 100.0% 9,096 88 - 9,184 Others 537 15 - 552 TOTAL 30,071 475 226 30,772 AMERICAS United States(5) 44.3% 14,792 540 - 15,332 Others 703 (28) - 675 TOTAL 15,495 512 - 16,007 ASIA PACIFIC Japan 69.7% 9,702 333 - 10,035 Australia 100.0% 2,564 29 - 2,593 New Zealand 100.0% 1,289 60 - 1,349 Others 4,129 179 - 4,308 TOTAL 17,684 601 - 18,285 MIDDLE EAST AND AFRICA Egypt 67.0% 1,358 86 165 1,609 Others 3,059 154 - 3,213 TOTAL 4,417 240 165 4,822 GROUP TOTAL 119,709 2,458 519 122,686 VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES PROPORTIONATE NET CUSTOMERS - 1 APRIL 2003 TO 30 SEPTEMBER 2003 Cont.. QUARTER TO 30 SEPTEMBER 2003 -------------------------------------------------------- COUNTRY(1) PERCENTAGE NET ADDITIONS STAKE AT 30 SEPT OWNERSHIP(2) CHANGES(3) 2003 PREPAID(4) (%) (000s) (000s) (000s) (%) UK & IRELAND UK 100.0% 170 - 13,483 59% Ireland 100.0% 38 - 1,803 71% TOTAL 208 - 15,286 60% NORTHERN EUROPE Germany 100.0% 519 - 23,780 52% Hungary 87.9% 109 - 1,061 86% Netherlands 99.8% 37 2 3,351 58% Sweden 99.1% 37 - 1,368 32% Others 198 - 9,064 49% TOTAL 900 2 38,624 51% SOUTHERN EUROPE Italy 76.8% 301 - 15,345 92% Albania 83.0% 29 - 393 97% Greece 65.4% * - * * Malta 100.0% - 32 158 91% Portugal 100.0% 114 - 3,243 73% Spain 100.0% 215 - 9,399 57% Others * - * * TOTAL 801 32 31,605 78% AMERICAS United States(5) 44.3% 628 - 15,960 6% Others (9) (666) - - TOTAL 619 (666) 15,960 6% ASIA PACIFIC Japan 69.7% 105 - 10,140 8% Australia 100.0% 34 - 2,627 53% New Zealand 100.0% 80 - 1,429 78% Others 194 (37) 4,465 63% TOTAL 413 (37) 18,661 57% MIDDLE EAST AND AFRICA Egypt 67.0% 120 - 1,729 82% Others 183 - 3,396 87% TOTAL 303 - 5,125 86% GROUP TOTAL 3,244 (669) 125,261 54% (1) At 30 September 2003, all subsidiaries operated under the Vodafone brand with the exception of Japan (J-Phone Vodafone) which migrated to the single brand on 1 October 2003. In the United States the Group's associated business operates as Verizon Wireless. (2) All ownership percentages are stated as at 30 September 2003 and exclude options, warrants or other rights or obligations of the Company to increase or decrease ownership in any venture. Ownership interests have been rounded to the nearest tenth of one percent. (3) Represents a stake increase of 0.05% in Vodafone Netherlands to 99.8%, a stake increase in Vodafone Malta from 80.0% to 100.0%, the disposal of a 34.5% interest in Group Iusacell, S.A. de C.V. (Mexico) and the disposal of a 20.8% interest in RPG Cellular Services (India). (4) Prepaid customer percentages are calculated on a venture basis. At 30 September 2003, there were 314.0 million total venture customers. (5) The Group's proportionate customer base has been adjusted for Verizon Wireless's proportionate ownership of its customer base across all its network interests of approximately 98.5% at 30 September 2003. In the absence of acquired interests, this proportionate ownership will vary slightly from quarter to quarter depending on the underlying mix of net additions across each of these networks. * Listed subsidiary still to report VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES CONTROLLED ACTIVE CUSTOMER INFORMATION AS AT 30 SEPTEMBER 2003 CONTROLLED ACTIVE(1) ---------------------------------------- COUNTRY PREPAID CONTRACT TOTAL (%) (%) (%) UK & IRELAND UK 88% 95% 91% Ireland 100% 99% 100% TOTAL 90% 95% 92% NORTHERN EUROPE Germany 90% 95% 92% Hungary 92% 97% 93% Netherlands 92% 99% 95% Sweden 94% 95% 94% TOTAL 91% 95% 93% SOUTHERN EUROPE Italy 94% 93% 94% Albania 92% 98% 92% Greece * * * Malta 100% 99% 100% Portugal 84% 99% 88% Spain 94% 94% 94% TOTAL 91% 94% 92% ASIA PACIFIC Japan 81% 99% 98% Australia 93% 91% 92% New Zealand 97% 99% 98% TOTAL 90% 99% 97% MIDDLE EAST AND AFRICA Egypt + 96% 100% 97% TOTAL 96% 100% 97% CONTROLLED GROUP TOTAL 91% 96% 93% CONTROLLED ACTIVE CUSTOMER INFORMATION - HISTORY CONTROLLED ACTIVE CUSTOMERS AS AT --------------------------------------------------------------- COUNTRY SEPTEMBER DECEMBER MARCH JUNE SEPTEMBER 2002 2002 2003 2003 2003 (%) (%) (%) (%) (%) Germany 92 92 92 93 92 Italy 94 95 95 93 94 Japan 99 99 98 98 98 UK 93 92 91 91 91 Controlled Total 94 94 93 93 93 (1) Active customers are defined as customers who have made or received a chargeable event in the last three months or, where information is not available, defined as customers who have made a chargeable event in the last three months (indicated by +) * Listed subsidiary still to report VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES MONTHLY REGISTERED BLENDED ARPU FOR THE 15 MONTHS TO 30 SEPTEMBER 2003 Country Jul Aug Sep Oct Nov Dec 2002 2002 2002 2002 2002 2002 Germany EUR 27.9 27.7 26.8 27.4 25.4 25.4 Italy EUR 31.9 28.6 29.0 29.3 28.0 29.5 Japan JPY 7,670 7,410 7,180 7,350 7,120 7,360 UK(2) GBP 24.9 24.7 24.9 25.5 24.3 23.5 Country Jan Feb Mar Apr May Jun Jul Aug Sep 2003 2003 2003 2003 2003 2003 2003 2003 2003 Germany EUR 25.6 23.2 25.8 25.4 26.2 26.1 27.9 26.7 27.0 Italy EUR 29.3 26.5 29.1 29.4 30.1 30.7 32.2 29.7 31.1 Japan JPY 7,120 6,840 7,270 7,050 7,040 6,850 7,130 7,030 6,710 UK(2) GBP 24.7 23.4 25.6 24.4 25.2 25.5 25.7 24.2 25.6 ARPU INFORMATION FOR THE 12 MONTH PERIOD TO 30 SEPTEMBER 2003 ARPU(1) -------------------------------------------------- COUNTRY CURRENCY REGISTERED REGISTERED REGISTERED PREPAID CONTRACT TOTAL UK & IRELAND UK(2) GBP 128 531 297 Ireland EUR 354 1,109 576 NORTHERN EUROPE Germany EUR 130 502 312 Hungary HUF 43,032 177,913 59,522 Netherlands EUR 177 878 461 Sweden SEK 930 6,097 4,568 SOUTHERN EUROPE Italy EUR 304 853 355 Greece EUR * * * Malta MTL 93 892 158 Portugal EUR 180 674 323 Spain EUR 161 633 368 ASIA PACIFIC Japan JPY N/A N/A 84,818 Australia AUD 286 879 587 New Zealand NZD 324 1,855 665 MIDDLE EAST AND AFRICA Egypt EGP 712 2,993 1,083 ARPU - HISTORY REGISTERED TOTAL ARPU FOR THE 12 MONTH PERIOD TO ------------------------------------------------------ COUNTRY CURRENCY SEPTEMBER DECEMBER MARCH JUNE SEPTEMBER 2002 2002 2003 2003 2003 Germany EUR 308 312 313 313 312 Italy EUR 345 347 347 351 355 Japan JPY 89,193 88,238 87,159 86,183 84,818 UK(2) GBP 282 287 292 297 297 (1) ARPU is calculated as total revenues excluding handset revenues and connection fees divided by the weighted average number of customers during the period. (2) During the period from 1 October 2002 to 31 March 2003, Vodafone UK operated under interim commercial terms with one of its service providers. Final terms were agreed in April 2003. Recognising revenues on a consistent basis during the interim period to the bases before and after this period would result in additional service revenues of £74 million. For consistency and comparability purposes, these revenues have been included in the calculation of UK ARPU but have been excluded from Group turnover in accordance with UK GAAP. The impact of the inclusion of these amounts has been to increase ARPU for the 12 months to 31 December 2002, 31 March 2003, 30 June 2003 and 30 September 2003 from £284, £286, £291 and £292 to £287, £292, £297 and £297 respectively. * Listed subsidiary still to report VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES NON-VOICE SERVICES AS A PERCENTAGE OF SERVICE REVENUES PROPORTIONATE BASIS 12 MONTHS TO SEPTEMBER 2003 30 SEPTEMBER 2003 (MONTH ONLY) COUNTRY MESSAGING DATA TOTAL MESSAGING DATA TOTAL -------------------------- --------------------------- UK & IRELAND UK(1) 13.8% 1.2% 15.0% 13.1% 1.6% 14.7% Ireland 19.2% 0.9% 20.1% 19.1% 1.2% 20.3% TOTAL 14.6% 1.2% 15.8% 14.0% 1.5% 15.5% NORTHERN EUROPE Germany 15.8% 1.2% 17.0% 14.6% 1.7% 16.3% Others 8.4% 0.9% 9.3% 8.2% 1.4% 9.6% TOTAL 12.4% 1.1% 13.5% 11.6% 1.6% 13.2% SOUTHERN EUROPE Italy 11.5% 0.7% 12.2% 11.6% 0.8% 12.4% Others 9.7% 0.6% 10.3% 9.5% 0.7% 10.2% TOTAL 10.6% 0.6% 11.2% 10.5% 0.7% 11.2% AMERICAS United States 0.8% 0.9% 1.7% 1.2% 1.3% 2.5% Others 0.1% - 0.1% - - - TOTAL 0.8% 0.9% 1.7% 1.2% 1.3% 2.5% ASIA PACIFIC Japan 7.5% 13.8% 21.3% 7.3% 13.9% 21.2% Others 10.0% 1.0% 11.0% 9.7% 1.7% 11.4% TOTAL 8.1% 10.9% 19.0% 7.9% 11.1% 19.0% MIDDLE EAST AND AFRICA 4.3% - 4.3% 4.3% 0.1% 4.4% PROPORTIONATE GROUP TOTAL 9.5% 2.7% 12.2% 9.3% 2.9% 12.2% STATUTORY BASIS CONTROLLED GROUP TOTAL 11.6% 3.9% 15.5% 11.2% 4.0% 15.2% NON-VOICE SERVICES AS A PERCENTAGE OF SERVICE REVENUES - HISTORY 12 MONTHS TO --------------------------------------------------------- COUNTRY SEP 2002 DEC 2002 MAR 2003 JUN 2003 SEP 2003 Germany 15.4% 16.1% 16.4% 16.7% 17.0% Italy 10.1% 10.7% 11.3% 11.8% 12.2% Japan 18.1% 19.3% 20.3% 20.9% 21.3% UK(1) 13.2% 13.9% 14.4% 14.7% 15.0% Proportionate Total 10.1% 10.7% 11.3% 11.7% 12.2% Statutory Total 13.2% 13.9% 14.6% 15.0% 15.5% MONTH ONLY --------------------------------------------------------- COUNTRY SEP 2002 DEC 2002 MAR 2003 JUN 2003 SEP 2003 Germany 16.2% 19.2% 16.6% 16.9% 16.3% Italy 10.4% 12.9% 11.8% 12.5% 12.4% Japan 20.2% 20.6% 21.7% 21.8% 21.2% UK(1) 13.8% 16.0% 15.2% 14.6% 14.7% Proportionate Total 10.9% 12.5% 12.3% 12.1% 12.2% Statutory Total 14.3% 16.0% 15.6% 15.3% 15.2% (1) During the period from 1 October 2002 to 31 March 2003, Vodafone UK operated under interim commercial terms with one of its service providers. Final terms were agreed in April 2003. Recognising revenues on a consistent basis during the interim period to the bases before and after this period would result in additional service revenues of £74 million. For consistency and comparability purposes, these revenues have been included in the calculation of non-voice services as a percentage of service revenues. The impact of the inclusion of these amounts was to decrease UK non-voice services as a percentage of service revenues for the months of December 2002 and March 2003 from 16.1% and 15.3% to 16.0% and 15.2% respectively. VODAFONE GROUP PLC - MOBILE TELECOMMUNICATIONS BUSINESSES TOTAL COST TO CONNECT (1) 6 MONTHS TO 12 MONTHS TO ---------------------- ----------------- COUNTRY CURRENCY SEPTEMBER SEPTEMBER MARCH MARCH 2002 2003 2002 2003 Germany EUR 73 79 81 81 Italy EUR 26 21 35 25 Japan JPY 31,540 28,508 34,145 32,519 UK GBP 63 53 67 56 (1) Total cost to connect is the total of connection fees, trade commissions and equipment margins divided by gross customer additions in the period. This information is provided by RNS The company news service from the London Stock Exchange

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