Panafon Hellenic Telecom Co S.A. 16 May 2001 16 May 2001 PANAFON - VODAFONE ANNOUNCES STRONG RESULTS FOR THE YEAR ENDED 31 MARCH 2001 EBITDA growth 14%, Revenues up 7% EBITDA margin 46% PANAFON HELLENIC TELECOMMUNICATIONS COMPANY S.A. ('Panafon - Vodafone') announces full year results for the 12 months ended 31 March 2001 prepared according to International Accounting Standards (IAS). 1 Revenues for the period increased to euro 844.9 million (GRD 287.9 bn), a 6.6% increase compared to the previous period. Airtime and data revenue increased significantly to euro 688.1 million (GRD 234.5 bn), a 19.2% increase over last year, despite intense commercial pressures during a period when tariffs were reduced by 26% for contract and 33% for prepay. Airtime and data revenues now account for 81.4% of total revenues. Data revenues (which include SMS and WAP revenues) increased significantly by 130% to euro 73 million (GRD 24.9 bn), representing 8.6% of total revenue compared with 4% (euro 31.7 million) for the same period last year and reflecting the success of Panafon - Vodafone's wireless data services offering. SMS now stands at an average of 36 messages per customer per month. EBITDA (earnings before interest, tax, depreciation and amortization) increased by 13.9% to euro 387.9 million (GRD 132.2 bn), compared to the same period last year. EBITDA margin improved significantly by 2.9 percentage points from 43% last year to 45.9%, reflecting productivity improvements, operational efficiencies and better cost control. Income after Taxes increased to euro 175.3 million (GRD 59.7bn), up 6.4% compared with the same period last year. Net income margins remained at healthy levels at 20.7%. Gross ARPU (monthly average revenue per registered user) for the period ended 31 March 2001 was euro 34.1 (GRD 11,632) compared to euro 44.9 (GRD 15,313) for the same period last year. As anticipated, the increasing proportion of prepay customers, who traditionally have lower levels of usage, as well as overall tariff reductions, have resulted in ARPU declining by 24% for the period. Data contributed euro 3 (GRD 1,008) in ARPU compared with euro 1.8 (GRD 608) for the twelve months ended March 31st 2000, a 66% increase. Data ARPU represents 8.7% of Gross ARPU. Net operating cash flow reached euro 286.4 million (GRD 97.6bn) demonstrating the company's ability to generate significant positive cash flows and efficient utilization of resources. This operating cash flow fully funds the aggressive infrastructure capital expenditure of euro 237.1 million (GRD 80.8bn). Merchandise sales (handset sales) decreased by 40.5% from euro 66.6 million (GRD 22.7bn) to euro 39.6 million (GRD 13.5bn) for the period, reflecting lower subsidies and increased sales of prepay through connection only packs rather than promotion packs (which include a handset), factors which contributed positively to EBITDA. Subscriber Acquisition Costs for contract customers reached euro 113 per customer at the end of the period compared to euro 186 at the beginning of the period, a reduction of 40%. Monthly access revenues decreased by 27.3% from euro 135.9 million (GRD 46.3 bn) to euro 98.8 bn (GRD 33.7bn) due to the sharp tariff reductions referred to earlier in this statement. All other revenues increased 42.7% from euro 12.9 million (GRD 4.4bn) to euro 18.4 million (GRD 6.3bn). Panafon - Vodafone 's total customer base reached 2,340,020 at the end of March 2001, a 32% increase year on year. The increase in customers was driven mainly by growth in the prepay segment. Net additions for the twelve-month period to March 2001 totaled 567,146 out of which 505,928 were prepaid. Churn was reduced to 22.7% from 28.8% for the previous period, a 6.1 percent improvement. Penetration in the Greek cellular market reached 58.4% at the end of the period.2 Panafon - Vodafone believes that competition through subsidies during last year resulted in significant growth of inactive customers. In line with Vodafone Group's new disclosure standards, Panafon - Vodafone is now introducing the concept of inactive customers. Inactive customers are those who did not generate revenue in the last 3 months. On this basis, 84% of Panafon - Vodafone 's total customer base was active as at 31 March 2001. The company believes that this method of reporting customer numbers should become standard for the industry, as a material portion of all Greek mobile operators customer base is likely to be inactive. 3 According to the new methodology, the previously recorded ARPU of euro 34.1 (for the year ended 31 March 2000) adjusted for active customers would result in an active gross ARPU of euro 40.2. Active customer numbers more accurately reflect the levels of mobile adoption and will be helpful in determining real trends in ARPU. This is because the registered customer base contains an element of customer inactivity through legitimate reasons such as, non-use, upgrading of handsets and other factors. Panafon - Vodafone 's CEO, Mr. George Koronias, stated: 'The company has again proven its ability to deliver profitable growth in a year of high competition. The improvement of its operating margins, the highest among Greek mobile operators, strengthened Panafon - Vodafone 's leadership in the market. The new activities that have been announced are completely in line with the company's strategy of expansion, with the support of Vodafone Group. We are devoted to the sound, profitable and dynamic company growth, which will allow us to enhance our investment potential, and effectively materialize our strategic plans that provide great advantages to our customers, our employees, the overall society and to our shareholders'. Summary of Financial Results 12 months 12 months 12 months 12 months to to to to % 31-3-01 31-3-01 31-3-00 31-3-00 change Audited Audited Audited Audited Euro m GRD bn Euro m GRD bn Revenues 844.9 287.9 792.6 270.1 6.6% EBITDA 387.9 132.2 340.7 116.1 13.9% EBITDA margin 45.9% 45.9% 43.0% 43.0% Operating Profit (EBIT) 299.3 102.0 276.8 94.3 8.2% Income before income 279.3 95.2 256.8 87.5 8.8% taxes Net income 175.3 59.7 164.8 56.2 6.4% Earnings per share (GRD) 0.34 116.56 0.32 109.59 6.4% Customers at 31st March (m) 2.340 2.340 1.773 1.773 32% Overview of the period: During the period in question, Panafon - Vodafone made a number of strategic decisions aimed at enhancing its leadership in the Greek mobile telecommunications market and enriching its service offering: * Panafon - Vodafone was the first Greek mobile operator to commence commercial distribution of GPRS services for both its retail subscribers and corporate customers. GPRS services, distributed via the Panafon - Vodafone network, provide customers with services and benefits at considerably higher data transmission speeds. GPRS can provide speeds of up to 100 Kbps, compared with the 9.6 Kbps available under the GSM system. * Panafon - Vodafone changed the name of its brand from Panafon to Panafon - Vodafone, signaling a new era for its customers who now become members of the world's largest mobile telecommunications family. Panafon - Vodafone customers now enjoy technologically advanced services and a range of international products in common with Vodafone's world - wide customer base of more than 83 million proportionate customers. * Panafon - Vodafone was awarded a GSM license in Albania. Bidding in partnership with Vodafone Group via the joint venture Vodafone International Holdings BV, Panafon - Vodafone was the highest bidder at US$38 million. The successful tender represents a further step in Panafon - Vodafone's strategy of expanding its international presence in the Balkans, a mobile telecommunications market that offers great growth potential. * Panafon - Vodafone acquired a fixed wireless license for the 2x56 MHz frequency block in the 25GHz band. Panafon - Vodafone's license allows the installation and exploitation of point to multi-point fixed wireless services (Local Multi-point Distribution System - 'LMDS'). LMDS provides high speed connection capabilities for customers using voice, data and video transmission. The introduction of LMDS allows Panafon - Vodafone to provide integrated telecommunications services and is in line with Panafon - Vodafone 's strategy to become a One Stop Shop for customers. * Panafon - Vodafone shareholders' approved the merger with Unifon and Panafon Emporiki, through the absorption of the two companies by Panafon - Vodafone, at the Extraordinary General Assembly held on 4 April 2001. The move provides Panafon - Vodafone direct access to more than 66% of its customer base. Moreover, Panafon - Vodafone continued restructuring its commercial distribution network. This restructuring concentrates on creating an owned chain of Panafon - Vodafone retail outlets. It is estimated that this restructuring will utilize major economies of scale in the operation of the commercial network and create substantial management synergies. * Panafon - Vodafone announced its participation in a joint venture with Vizzavi Europe for the creation of Vizzavi Hellas, Vizzavi's Greek portal, ensuring Panafon - Vodafone remains at the cutting edge of mobile Internet and e-commerce services. * Panafon - Vodafone commenced the commercial distribution of CU. CU users represent almost 50% of new prepaid customers since the launch of the service, contributing with significant higher ARPU laying the foundations for even greater penetration in this market. * Panafon - Vodafone announced its intention to acquire a 30% stake in 'Business Exchanges S.A.', a new company that will operate in the mobile e-commerce field. Panafon - Vodafone 's partners in Business Exchanges S.A. are EFG EUROBANK ERGASIAS, and HELLAS ON LINE. Business Exchanges S.A. is a major business initiative in the field of mobile business-to-business services and facilitates the creation of e-Marketplaces. * Panafon - Vodafone commenced mobile telecommunications services on the Attiko Metro, the Athens metropolitan train service, the first cellular operator to provide coverage on the system. * Panafon - Vodafone reached an agreement to acquire 51% of the share capital in Ideal Telecom. This agreement will contribute significantly to the development of Panafon - Vodafone 's strategy in the data communications market. * Panafon - Vodafone made several changes to its senior executive management. Mr. George Stefanopoulos assumed Business Development & International Expansion Director duties and Mr. Efthimis Sassalos assumed duties as Corporate Affairs Executive. Mr. Theodoros Hadjiandreou was appointed Managing Director of Panafon Services , Mr. Charalambos Mazarakis was appointed Chief Financial Officer, Mr. Marios Dellatolas was appointed Human Resources Director, Mr. Christos Varsamis was appointed Sales Director and Mr. Socrates Cominakis was appointed Marketing Director. * A new Board of Directors was appointed for a five year term at the Extraordinary General Assembly held on 4 April 2001. Panafon - Vodafone 's Board of Directors now comprises: Chairman: Socrates Kokalis; Vice-Chairman: Tryfon Koutalides; CEO: George Koronias; Members: Vittorio Colao, Hans Anthony Kuropatwa, Emmanuele Tournon and Paolo Huscher. 1 Euro exchange rate: EURO = 340.75 GRD 2 Calculated using a Greek population of 10.9 million 3 In line with all other Vodafone subsidiaries, Panafon - Vodafone announces an adjusted ARPU figure according to the Group methodology * Registered ARPU is calculated for the twelve-month period to 31 March 2001 and excludes handset revenues and connection fees, divided by the weighted average number of customers for the period (this is a more accurate way of calculating net ARPU). * Active ARPU has been calculated by adjusting registered ARPU for the proportion of active subscribers as at 31 March 2001. Based on the above methodology adjusted ARPU per active cellular customer for the twelve-month period ended March 2001, was euro 34.8 per month compared with euro 29.4 of registered ARPU. For Further Information Contact: Dimitris Tsorbatzoglou Head of Investor Relations Tel: +301 6160019 [email protected], website www.panafon.gr/en/ir Lulu Bridges or Stuart Carson, Tavistock Communications, Tel: +(44) 20 7600 2288 Nicolas Bornozis , Capital Link, Tel: +(1) 212 661 7566 Notes to Editors: 1. Panafon - Vodafone 's shares are quoted on the Athens Stock Exchange and its GDSs are quoted on the London Stock Exchange. The shares and GDS's began trading on Monday 7 December 1998 in ASE and LSE respectively. 2. Panafon - Vodafone had 512,500,000 shares in issue (prior to completion of the merger) and 534,126,396 (after the completion of the merger with Panafon Emporiki and Unifon on May 11th 2001). 3. Panafon - Vodafone is a shareholder in: Panafon Services 100.00 per cent Panafon Multimedia 100.00 per cent Next Net 26.11 per cent Mobitel 25.01 per cent Ideal Telecom 51.00 per cent 4. Panafon - Vodafone was awarded a license to operate a GSM network in Greece for a period of 20 years in August 1992. The network commenced operations on 1 July 1993. 5. Panafon - Vodafone's shareholding structure is as follows: Vodafone Group Plc 52.8 per cent France Telecom 2.88 per cent Intracom S.A 8.7 per cent Free float 36.6 per cent PANAFON - VODAFONE listings: Shares: Athens SE, Reuters PANr.AT. Bloomberg PANF GA. Nominal value GRD 100. ISIN GRS 307 333 005. SEDOL 556 0349. GDRs: LSE . Reuters PANq.L. Bloomberg PFH GR, PFHD LI. ISIN US 6981 132 060. SEDOL 556 0361. Rule 144A: Bloomberg Nasdaq 2250Q US. ISIN US 6981 131 070. SEDOL 230 2629 Indices: ASE General Index composite (ASE): 4.838%, ASE MAIN GENERAL (ASEAGD): 4.837%, ASE Telecom Index (ASEDTL): 24.156%, DJ EUROPE ST TEL (SXKP): 0.221%, BE500 TELECOM SE (BETELES): 0.456%, DJ EUROPE STOXX (SXXP): 0.020%, DJ EUROPE ST TEL (SXKE): 0.511%, FTSE/ASE 20 INDEX ( FTASE) : 2,244%, DJ EURO STOXX P (SXXE) : 0.041%, BBG EUROPE TECHN (BETECH): 0.422%., MSCI 3,52% effective from June 1st PANFONE HELLENIC TELECOMMUNICATIONS COMPANY SA & SUBSIDIARIES UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS AS OF 30 SEPTEMBER 2000 AND 31 MARCH 2000 (IAS) According to International Accounting Standards (in thousands of Euro) Year ended Year ended 31 March 2001 31 March 2000 Revenues 844,913 792,624 Cost of sales (376,193) (359,982) Gross profit 468,720 432,642 Selling, general and administrative expenses (169,407) (155,889) Operating Income 299,313 276,753 Interest Income/(Expense) Interest income 337 261 Interest expense (17,599) (22,351) Net Interest Expense (17,262) (22,091) Equity in earnings of associated companies (2,771) 2,141 Income before income tax expense 279,280 256,804 Income tax expense (103,967) (91,983) Net Income 175,313 164,821 Earnings per share (Euro) 0.34 0.32 Common shares outstanding 512,500,000 512,500,000 PANAFON HELLENIC TELECOMMUNICATIONS COMPANY SA AND SUBSIDIARIES CONSOLIDATED BALANCE SHEET AS OF 31 MARCH 2001 AND 31 MARCH 2000 According to International Accounting Standards (In thousands of Euro) March 31, 2001 March 31, 2000 ASSETS NON-CURRENT ASSETS NETWORK INFRASTRUCTURE,NET 601,817 430,595 CELLULAR LICENSE, NET 61,162 57,630 FIXED AND OTHER ASSETS, NET 60,176 48,148 GOODWILL 29,479 13,161 TRADEMARK 7,982 9,259 INVESTMENTS 29,439 26,098 DEFERRED INCOME TAXES 0 2,839 TOTAL NON-CURRENT ASSETS 790,055 587,731 CURRENT ASSETS INVENTORIES 5,032 8,996 OTHER CURRENT ASSETS 9,866 14,634 AMOUNTS DUE FROM RELATED COMPANIES 10,843 974 ACCOUNTS RECEIVABLE, NET 115,319 123,531 CASH & CASH EQUIVALENTS 2,241 3,064 TOTAL CURRENT ASSETS 143,301 151,199 TOTAL ASSETS 933,356 738,930 PANAFON HELLENIC TELECOMMUNICATIONS SA AND SUBSIDIARIES CONSOLIDATED BALANCE SHEET AS OF 31 MARCH 2001 AND 31 MARCH 2000 According to International Accounting Standards (In thousands of Euro) LIABILITIES & SHAREHOLDERS' EQUITY SHAREHOLDERS' EQUITY SHARE CAPITAL 150,404 150,404 RESERVES 23,288 23,288 GAIN ON DEEMED DISPOSITION 13,374 13,374 RETAINED EARNINGS 227,544 112,392 TOTAL SHAREHOLDERS' EQUITY 414,609 299,458 LONG TERM LIABILITIES DEFERRED TAX LIABILITY 8,409 0 STAFF TERMINATION INDEMNITY 2,735 2,047 TOTAL LONG TERM LIABILITIES 11,144 2,047 CURRENT LIABILITIES ACCOUNTS PAYABLE 103,928 85,068 SHORT-TERM BORROWINGS 251,592 187,528 AMOUNTS DUE TO RELATED COMPANIES 1,338 0 INCOME TAXES PAYABLE 40,726 59,933 TAXES AND DUTIES 5,053 5,788 DIVIDENDS PAYABLE 60,560 55,800 OTHER CURRENT LIABILITIES 44,405 43,308 TOTAL CURRENT LIABILITIES 507,603 437,426 TOTAL LIABILITIES 518,746 439,473 TOTAL LIABILITIES AND SHAREHOLDERS' EQUITY 933,356 738,930 PANAFON HELLENIC TELECOMMUNICATIONS COMPANY SA AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2001 AND FOR THE YEAR ENDED 31 MARCH 2000 According to International Accounting Standards (In thousands of Euro) Year ended Year ended 31 March 2001 31 March 2000 Cash flows from operating activities: Net income 175,313 164,821 Adjustments to reconcile to net cash 96,969 63,194 provided by operating activities Total changes in operating assets and 14,131 53,409 liabilities Net cash provided by operating activities 286,413 281,423 Cash flows from investing activities: Capital expenditures (268,352) (169,356) Investments (1,643) (9,685) Investments in associates (26,999) (5,449) Dividends received 1,095 282 Net cash utilised in investing activities (295,899) (184,207) Cash flows from financing activities: Proceeds/(repayments) from short-term 64,065 (46,368) borrowings Dividends paid (55,401) (49,482) Net cash provided by financing activities 8,663 (95,851) Net decrease in cash and cash equivalents (823) 1,366 Cash and cash equivalents at beginning of 3,064 1,698 year Cash and cash equivalents at end of year 2,241 3,064