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GB Group PLC (GBG)

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Monday 16 December, 2002

GB Group PLC

Appt of Finance Director

GB Group PLC
16 December 2002

16 December 2002

                                  GB GROUP PLC


The Board of GB Group is pleased to announce that it has appointed Mona
Navin-Mealey as Finance Director of the Group with effect from 1 January 2003.

Mrs Navin-Mealey (aged 33), joined GB Group in November 1995 as a Financial
Controller.  She is now the Group's Chief Financial Officer responsible for
overseeing the Group's accounting and finance function.

Commenting on Mrs Navin-Mealey's appointment, Richard Law, GB Group's Chief
Executive, said:

'The appointment of Mona Navin-Mealey as Finance Director was a natural choice
for the Board given her wealth of knowledge of the Group, her technical
abilities and management skills.  Her appointment will further strengthen the
Group's Board and will allow her to contribute directly to the achievement of
the Group's strategy and objectives.'

There are no other items to disclose as required by Section 16.4 of the Listing

For further information, please contact:

GB Group plc                                                        01244 657333

Richard Law, Chief Executive

Weber Shandwick Square Mile                                        020 7067 0700

Richard Hews

Christian San Jose


Notes for Editors:

1.         GB Group plc is a Customer Relationship Management ('CRM') company
based in Chester.  GB Group's clients include Coral, De Vere Hotels, Bank of
Ireland, npower, WHSmith - plus many government agencies, such as HM Customs &
Excise, National Criminal Intelligence Service and the National Crime Squad.

2.         Customer Relationship Management is one of the world's fastest
growing industries.  CRM enables businesses to focus on those customers who make
a positive impact on the bottom line by targeting them with tailored services
and incentives to improve loyalty.  Additionally, CRM techniques also help
businesses predict when existing customers are most likely to move on and how to
target more of the customers they really want.

3.         GB Group enables businesses to build lasting relationships with their
customers by providing four unique data solutions for DataCapture, DataCare,
DataInsight and DataManagement.

4.         Businesses are currently using Customer Relationship Management to:

•         Manage customer databases

•         Increase customer retention and acquisition

•         Quantify customer profitability

•         Identify cross-sell/up-sell opportunities

•         Assess marketing profitability

                      This information is provided by RNS
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